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BEST WESTERN PLUS Lake Lanier/Gainesville Hotel & Suites

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4535 Oakwood Road, Oakwood, GA 30566
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BEST WESTERN PLUS Lake Lanier/Gainesville Hotel & Suites
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88 Reviews from our TripAdvisor Community

Traveler rating
    68
    16
    3
    1
    0
See reviews for
31
16
4
27
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
  • All months
    (88)
  • Mar-May only
    (24)
  • Jun-Aug only
    (23)
  • Sep-Nov only
    (26)
  • Dec-Feb only
    (15)
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Orlando, Florida
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

It was a quick stay but a pleasant one. I had just experienced horrible customer service at the Quality Inn just down the road. But to be able to book here was a relief, the staff was nice, the room was spacious, the breakfast was pretty good! I overall enjoyed it and would stay here again. Only thing I didn't... More 

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 2 weeks ago

Great location for my business trip. Very clean and relaxing for my time out of work. Very nice and helpful staff. Breakfast was very good and a lot to choose from. Did not use the pool. Internet worked excellent.

Review collected in partnership with Best Western

Was this review helpful? Yes
Virginia Beach, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Hotel has a home atmosphere and comfy feeling. Room was cozy and just what I needed after a ten hour drive. I will definitely stay here again. Close to the best church ever, Free Chapel and shopping. :-)

Review collected in partnership with Best Western

Was this review helpful? Yes
John W, General Manager at BEST WESTERN PLUS Lake Lanier/Gainesville Hotel & Suites, responded to this review

Dear Melissa T, Free Chapel is an awesome church, and Jentezen is an excellent teacher. It is our intention to make this a comfortable and personable place to stay, I'm happy to hear we were able to do that for you. I hope you have a great summer and we hope you come visit with us the next time you're... More 

The Villages, Florida
Senior Contributor
27 reviews 27 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We checked in late, but Paul took good care of us. We had a great full breakfast, eggs, bacon, sausages, pastries and cereal. It is nice to have lots of choices. Very quiet hotel. Amber was very helpful in the morning as we checked out.

Was this review helpful? Yes
John W, General Manager at BEST WESTERN PLUS Lake Lanier/Gainesville Hotel & Suites, responded to this review

Dear Mr & Mrs Clark, It was a pleasure servicing you all; Amber & Tyler will be excited to know you mentioned them by name. All of our associates enjoy serving our guest, and guest like you make it worth the effort! Thank you very much. Love to serve you again the next time you're in the area. Have an... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

On April 20, 2015, My wife and I visited the hotel for her business event in that area. We received incorrect reservation information from the online service that is connected to the hotel. This lead to us not being in the system and not having a room for the night. We explained our issue with the lady at the desk... More 

Was this review helpful? Yes
John W, General Manager at BEST WESTERN PLUS Lake Lanier/Gainesville Hotel & Suites, responded to this review

Dear Abram M, Thank you for acknowledging our our associates for a job well done, during your visit with us. I'm very happy we were able to accommodate you and your wife with a room; at times those third party reservations can be a bit challenging, however most of the time they are good. I hope you stop in and... More 

Panama City, United States
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 27, 2015

When you stay at the same place, year after year, it is easy to notice changes. The changes at this Best Western, even though we ranked them a 10 when we first stayed there, just keep getting better and better! We NEVER have a complaint and we can be hard to please. They give us a feeling of 'home away... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
John W, General Manager at BEST WESTERN PLUS Lake Lanier/Gainesville Hotel & Suites, responded to this review

Dear Kathy S, Thank you for the awesome review, what a great compliment that we have continued to service you at such a high level. That is always our intention and to know we are accomplishing it is great to know! Thank you again, we look forward to your next trip to our area. Have an awesome summer. More 

Cocoa, Florida
Contributor
13 reviews 13 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 23, 2015

This hotel is not even 5 miles from the track, it's got comfortable beds, clean rooms and great staff. The breakfast is excellent with hot eggs, hash browns, oatmeal, waffles and lots of other great stuff.

Was this review helpful? Yes
John W, General Manager at BEST WESTERN PLUS Lake Lanier/Gainesville Hotel & Suites, responded to this review

Dear RacingMom, I'm very happy to hear you had a wonderful stay with us. I'll let our Breakfast Attendants and Guest Service Associates know you appreciated their service as much as you did the comfort of our beds, and the variety of breakfast items! I hope you visit us again on all future race events you attend in our area.... More 

Giddings, Texas
Top Contributor
105 reviews 105 reviews
21 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed April 22, 2015

We had a great stay here. The bed was very comfortable. The breakfast was pretty standard fare. The only critism I had was the shampoo and conditioner which were very small and barely enough for one person. It was a bit difficult to get to. We had to drive through a Walmart parking lot to get to it. I would... More 

Was this review helpful? Yes
John W, General Manager at BEST WESTERN PLUS Lake Lanier/Gainesville Hotel & Suites, responded to this review

Dear JMT62662, Thank you for taking time out of your day to write us a review, it never gets old hearing that our guest had a great stay with us. Our shampoo and lotion bottles are small, but we would be more than happy to provide you with as many as you need at no cost to you, and I... More 

2 reviews
5 of 5 stars Reviewed March 25, 2015

I was very pleasantly surprised when we arrived at this hotel how welcoming the staff are, how clean and presentable the hotel appeared. The breakfast was fresh and good, the rooms were very clean and the hotel was very unique. The best part I have to say is the service from the staff, they were extremely welcoming and very helpful... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
John W, General Manager at BEST WESTERN PLUS Lake Lanier/Gainesville Hotel & Suites, responded to this review

Dear Janicer731, Wow, what a great review! Our associates work very hard at taking care of our guests; from the front desk to housekeeping, we love being social with everyone. Best Western as a brand has done a lot to improve the hotel experience for all travelers, so for you to say we are the best you've experienced, means the... More 

Contributor
18 reviews 18 reviews
16 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 24, 2015

This hotel was fabulous from the front desk check in to the next mornings check out. We were upgraded to a king suite, thank you Tyler. The rooms were beautifully decorated and so very clean. This is just a perfect place to stay. The rooms were large, the bed was comfy and everything was in perfect condition. Would recommend this... More 

Was this review helpful? Yes
John W, General Manager at BEST WESTERN PLUS Lake Lanier/Gainesville Hotel & Suites, responded to this review

Dear Hello2665, I am very pleased to hear you had a great stay at our property. We try hard to meet our guests expectations and to hear we were able to do so is awesome. I'll let Tyler & Tina know of your appreciation of their service to you. We hope to have another opportunity to serve you again in... More 

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24 photos of this hotel

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Room/suite (10)
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Family/play areas (1)
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