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All 38 Norcross hotels

Courtyard Atlanta Norcross/I-85

3.0 of 5 Hotel   |   6235 McDonough Drive, Norcross, GA 30093
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Ranked #19 of 38 hotels in Norcross
A recent review
  • Reviews (43)
  • Photos (20)
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43 people have reviewed this hotel

Traveler rating
    11
    15
    6
    5
    6
See reviews for
11
4
2
17
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

We were looking for a place to crash for the night at about 10pm on our way back from Dallas and got this on Priceline. When I went in to check-in, the hostess saw that I had booked an hour earlier on Priceline. She tried to upsell a double bed room to me. She definitely treated us as cheapskates.The hotel... More

Was this review helpful? Yes
Kervin D, Manager at Courtyard Atlanta Norcross/I-85, responded to this review

Thank you very much for taking the time out to fill a response. Please except my deepest apologies for not receiving your Sofa Sleeper linen in a timely manner. We will look into why this happened, and I assure you that this will not happen again. Under no circumstance do we "Up sell" double bed rooms. The $10 charge is... More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

I got a great deal on my reservation so I wasn't expecting much. The staff & manager were very polite & the room definitely exceeded my expectations. The beds are huge & comfy. I had a great night's rest. I'd stay there again.

Was this review helpful? Yes
Mike_Boscoe, General Manager at Courtyard Atlanta Norcross/I-85, responded to this review

We were delighted to have you as our guest! Thank you for taking the time to review your stay. We hope to see you again if your travels bring you back to the Norcross area. More

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 of 5 stars Reviewed 3 weeks ago

It was the worst hotel during my road trip this summer. Convenient location for us, but traffic near the hotel was bad. Doesn't look like very safe area. I thought I reserved 2-bed room. We got 1 king bed room. When we asked them to change our room, they said the system is down. Room even smelled bad. Avoid thus... More

Was this review helpful? Yes
Kervin D, Manager at Courtyard Atlanta Norcross/I-85, responded to this review

Dear Ms. Yuni K, Thank you very much for taking the time out to fill out a review. Please except my deepest apologies for the unsatisfactory room order. We will look into why this happened, and I assure you that this will not happen again. If you have a moment, I will need clarification on why you feel the area... More

Tampa, Florida
1 review
1 of 5 stars Reviewed 4 weeks ago

I called Marriott reservations yesterday and requested a safe and convenient hotel off of I85N. When I drove up to this hotel last night at 1:00 am, with my 9 and 14 year old children in the car, there was a prostitute leaving from the back exit, and her "ride" was blocking my exit! I have never been so scared... More

Was this review helpful? Yes
Kervin D, Manager at Courtyard Atlanta Norcross/I-85, responded to this review

Thank you very much for taking time out to fill out a review. Please except my deepest apologies for the unsatisfactory guests we may have in our hotel. We do not past judgment or stereotype anyone that chooses to stay with us. I can assure you we take all necessary steps to provide a safe and clean environment. In the... More

Kalamazoo, Michigan
Contributor
12 reviews 12 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 18, 2014

My room was not typical of the "Priceline" rooms that I have experienced in past visits to Atlanta. It was clean, well appointed, and recently updated. And it was NOT a smoking room which has been a huge issue with past reservations in this area. And the staff was very friendly. I would highly recommend this property with the only... More

Was this review helpful? Yes
Mike_Boscoe, General Manager at Courtyard Atlanta Norcross/I-85, responded to this review

We greatly appreciate your business and happy to have you as our guest! Thank you for the review of your stay and we are delighted to hear of your positive guest experience. We hope to see you back again in the near future. Safe travels! More

Mansfield, Louisiana
2 reviews
4 of 5 stars Reviewed July 1, 2014

Our church group stayed here on June 26-29, 2014 for the Forward Youth Conference they were attending. They LOVED it!! The beds were so comfortable, location was great & even during the booking process the staff was excellent & accomodating. We changed our reservations a couple of times due to a mix up on our end but they were helpful... More

Was this review helpful? Yes
Mike_Boscoe, General Manager at Courtyard Atlanta Norcross/I-85, responded to this review

Thank you for taking the time to share your experience with us! We appreciate you choosing Courtyard by Marriott and our location to host your group duirng the FORWARD conference. I am delighted to hear about your wonderful experience with my associates. They work hard to please all of our guests and I will be sure to share the accolades... More

1 review
1 of 5 stars Reviewed June 20, 2014

Terrible experience at this courtyard, first I could not check in until about 1pm, where as most place let you at 10am. however the big issue was their sketchy card hold they told me was $20. That should clear and not charge once you check out if there was no incidents. I check my bank account and there is a... More

Was this review helpful? Yes
Mike_Boscoe, General Manager at Courtyard Atlanta Norcross/I-85, responded to this review

We appreciate you taking time to review your stay and are saddened that it was not up to your standards. We do our best to accommodate an early check-in and we apologize this was not the case on the day of your arrival. As for incidentals, we do require either a cash deposit or a credit card to be provided... More

Senior Contributor
22 reviews 22 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed June 3, 2014

Pros: This hotel is conveniently located next to restaurants and the highway. Rooms are clean. Cons: WAY out dated -feels more like a Motel 6 than a Courtyard. Old lobby, worn carpets, no elevator (two story building), and NO Bistro. The other nearby Courtyard is MUCH nicer. I won't be staying here again until they renovate.

Was this review helpful? Yes
Mike_Boscoe, General Manager at Courtyard Atlanta Norcross/I-85, responded to this review

Thank you for taking time to review your stay. Although we are an older product, we take great pride in providing a clean and friendly environment. We are anticipating a rooms and public space renovation later in 2014 and into first quarter, 2015. We look forward to seeing you once again in the near future! More

COLUMBUS OHIO
Senior Contributor
39 reviews 39 reviews
33 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed May 21, 2014

This is a two - storey hotel right next to the interstate and it looks pretty hard used by this point (I think I first stayed here on a family trip in 1999) and the owners seem to be fairly self-conscious about the fact that there's no elevator installed. Honestly, I'd say for most of us the stairs are easily... More

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Mike_Boscoe, General Manager at Courtyard Atlanta Norcross/I-85, responded to this review

We appreciate you taking the time to review your stay. Although we have seen many changes to the area over the years, the area continues to redevelop in a positive way. Our hotel should undergo a rooms and public space renovation starting in 4th quarter; please come back and see us soon! More

Atlanta, Georgia
Contributor
14 reviews 14 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 29, 2014

I just wanted to take the time to recognize, and honor, one of the front desk staff here. Her name is Micaela and she is exceptional. I own six businesses in and around Atlanta GA and stay in hotels approximately six or seven months out of every year, thus the quality of my stays is paramount to my decision to... More

Was this review helpful? Yes
Kervin D, Manager at Courtyard Atlanta Norcross/I-85, responded to this review

Thank you very much for your kind words. We at the Courtyard Norcross I-85 strive to provide excellent customer service, comfortable and relaxing environment, and a place where you can come to be recharged. We look forward to having you as a guest. Thank you for choosing to stay with us. More

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Additional Information about Courtyard Atlanta Norcross/I-85

Address: 6235 McDonough Drive, Norcross, GA 30093
Phone Number:
Location: United States > Georgia > Norcross
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Atlanta Norcross/I-85 3*
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Also Known As:
Courtyard Atlanta Norcross/i-85 Hotel Norcross
Courtyard Norcross
Norcross Courtyard
Norcross Marriott

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Courtyard Atlanta Norcross/I-85 offers spacious guest rooms, superior service and ample amenities including a fitness center, outdoor pool and free high speed internet access. Guests in town for meetings can take advantage of our 1,379 square feet of meeting space and refreshing event menus. ... more   less 
Number of rooms
122

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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