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Courtyard Atlanta Norcross/I-85

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6235 McDonough Drive, Norcross, GA 30093
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1 room 1 adult
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Courtyard Atlanta Norcross\/I-85
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71 Reviews from our TripAdvisor Community

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Earth
Level Contributor
57 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I have stayed at many hotels in Norcross before. This was my first stay here. It was fine. I will defer to Atlanta residents with more experience, but the surrounding commercial area feels safe. I felt no concerns walking around the small but well-lit parking lot by myself at midnight. You can see I-85 from the parking lot, but there... More 

Helpful?
Thank dfbf
Shante S, Assistant General Manager at Courtyard Atlanta Norcross/I-85, responded to this review

Thank you for choosing to stay at our hotel. I am happy to hear that you found our hotel to be clean and comfortable and that you enjoyed the surrounding locations. We are lucky to have the Varsity right around the corner! Please be sure to check us out once we complete our renovation in early May. The hotel will... More 

Level Contributor
4 reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

We made our reservation based on the hotel being one of three with special event rates for an annual bike show we were attending. Because of work schedules we didn't make our reservation until the morning of date we'd be staying. The event ran 1/29 (3 pm start) through 1/ 31. According to the reservation desk, since we made our... More 

Helpful?
Thank Virginia P
Shante S, Assistant General Manager at Courtyard Atlanta Norcross/I-85, responded to this review

Hi Virginia, Thank you for your response. We thank you for choosing our hotel. I certainly apologize about the incorrect information that was shared regarding our breakfast options. I can understand how that would be frustrating. Furthermore, thank you for your patience with the internet connectivity issues. I don't think our front desk representative was knowledgeable enough to properly diagnose... More 

1 review
5 of 5 stars Reviewed December 17, 2015

Deejay at the front desk was awesome. I needed to print a work document and popped in. They let me use their printer and helped me get it right (took a couple tries) and I was not even in a guest in the hotel. Would stay here just based on the brief positive experience I had with one of their... More 

Helpful?
Thank aaron h
RaeesHarrisMarriott, General Manager at Courtyard Atlanta Norcross/I-85, responded to this review

Thank you so much for your comments! I am thrilled to hear of your experience and will be sure to commend Deejay on a job well done. If you'r ever back in the area, we'd love to host your stay again! Kindest regards, Frank J. General Manager More 

Leesburg, Georgia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 30, 2015 via mobile

From the moment we checked in the service was spectacular! Great room, comfortable, plenty of towels, and location was perfect for a fun getaway weekend. Front Desk Staff was very helpful! The morning Staff helped with ideas for day trips and the evening staff helped with everything from places to go to toothbrushes and snacks. Loved the hotel... A great... More 

Helpful?
Thank MarnieDawn
Tallahassee, Florida
Level Contributor
48 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed October 27, 2015

Yes, time to make this property, on noisy I 85, and in midst of industrial warehouses, this 2 story hotel HAS NO ELEVATOR. Yes, you lug your luggage up the stairs. Worst Courtyard I've stayed in and there have been many.

Helpful?
Thank steakman55
Frank J, General Manager at Courtyard Atlanta Norcross/I-85, responded to this review

Thank you so much for your comments. I'm disappointed to hear of your overall experience. I'm thrilled to announce that we are getting ready to launch a full hotel renovation next month, which will address the issues you experienced. If you'd like to discuss your stay further, please feel free to contact me directly. Best regards, Frank J. General Manager More 

Level Contributor
71 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed October 24, 2015 via mobile

Nice desk staff, awesome king suite, bed and pillows were super comfy. Temperature of room was good and water temp and pressure was good. The only thing that was unpleasant was being on the second floor with no elevator and then you could easily get lost in the hallways. But our room has a balcony with chairs and overlooked the... More 

Helpful?
Thank Tina S
Frank J, General Manager at Courtyard Atlanta Norcross/I-85, responded to this review

Thank you so much for your comments! I'm thrilled to hear of your experience and am thoroughly glad you enjoyed your stay. Should you return to the area, we'd love to host your stay again! Kindest regards, Frank J. General Manager More 

forest, va
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed October 11, 2015

We have used this Courtyard for several years when attending an annual conference in the Atlanta area. This year there were 90 of us and as you might imagine with that many people, there were several last minute changes with room arrangements, check-out dates, etc. Our Marriott Event Specialist, Deejay Johnson, is so helpful and accommodating. Whatever we needed, he... More 

Helpful?
Thank natorren
Rockford, Michigan
Level Contributor
190 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed September 17, 2015

This is an older Courtyard that needs to be remodeled and updated. The facility is worn but seemed relatively clean and functional. My room was really dated but nothing that made me feel it was not safe and clean. Lighting was poor in bedroom and bathroom. Front desk was very friendly and helpful. Breakfast buffet was not impressive. It is... More 

Helpful?
Thank BigDaddy3859
Devin H, Front Office Manager at Courtyard Atlanta Norcross/I-85, responded to this review

Thank you for taking the time to share your recent experience at the Courtyard Atlanta Norcross/I-85 with us. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Unfortunately, this sometimes requires... More 

Krum, Texas
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed September 1, 2015

It was a typical Courtyard hotel, but for a two story hotel with no elevator, I'm glad my room was on the first floor. I'm a smoker and was surprised to find that the inner courtyard (outside) was non-smoking. Regardless, there was a decent smoking area outside the front lobby. The breakfast buffet was reasonable, but at $10 a little... More 

Helpful?
Thank Arness
Devin H, Front Office Manager at Courtyard Atlanta Norcross/I-85, responded to this review

Thank you very much for taking the time to share your experience. Please except my deepest apologies for not meeting your expectations. I will share your comment with Marriott management. We at the Courtyard Norcross I-85 strive to provide excellent customer service, comfortable and relaxing environment, and a place where you can come to be recharged. We look forward to... More 

Naples, Florida
2 reviews
1 of 5 stars Reviewed July 31, 2015

I would give the Courtyard a worse rating, but it's not an option. This place is old and musty. I stay at Marriotts, in particular Courtyard hotels, pretty regularly. Some of their locations are great. This isn't one of them. The rooms, and for that matter, the entire hotel, are extremely dated. As in, Crockett and Tubbs were in full... More 

Helpful?
Thank Brendan F
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