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Crossland Economy Studios - Atlanta - Norcross

2.0 of 5
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200 Lawrenceville St, Norcross, GA 30071 (Formerly Extended Stay America)
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Crossland Economy Studios - Atlanta - Norcross
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Ranked #18 of 38 Hotels in Norcross
A recent review
4 of 5 stars Reviewed September 27, 2013
dwnazchk4ya Griffin, Georgia
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42 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Crossland Economy Studios - Atlanta - Norcross
See the most recent reviews
Griffin, Georgia
1 review
4 of 5 stars Reviewed September 27, 2013

Everything about the hotel is good except for the cable. There aren't very many channels and the majority of the ones they do have are sports channels. The office staff are very friendly and do everything in their power to make sure the customer is comfortable and satisfied with their stay. I would recommend this place to family and friends.... More 

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Manager_11525, General Manager at Crossland Economy Studios - Atlanta - Norcross, responded to this review

I would like to personally thank you for taking the time out to write such wonderful things about your experience at our hotel. Our staff is totally committed to the satisfaction of every guest that walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us we are delivering on that commitment.... More 

Columbus, Ohio
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 3, 2013

Good hotel. Didn't have any issues except with the air conditioner . Other than that is was a good clean safe place to sleep. If you're expecting service like The Hilton then you should sty at The Hilton :)

Was this review helpful? Yes 1
Manager_11525, General Manager at Crossland Economy Studios - Atlanta - Norcross, responded to this review

I appreciate you taking the time to write such a positive review. It's great to hear that you enjoyed your room and found our hotel to be safe as well as clean. As for the A/C in your room, please know, our maintenance staff has looked into this issue and made repairs as needed. Thank you again for sharing your... More 

Norcross, Georgia
1 review
5 of 5 stars Reviewed August 13, 2013

Great experience recently at Crossland. As i am a returning tenant. Very pleasant staff. Totally satisfied with my stay. Well pleased with the rm, really clean. Access to wi-fi a real plus. Any future trips to the area,Crossland will definitely be my choice. great access to local shopping for any need.... Terrific nites sleep every nite

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Atlanta, Georgia, United States
1 review
3 of 5 stars Reviewed July 31, 2013

Moving to Alpharetta, GA area from another city. Room is comfortable and close to work. Didn't like there is no ice machine. TV is old school. It goes out if it rains. Happy to have a microwave. Fridge could be bigger. It's the size of college form fridge. May find ants. No breakfast. Room is ok for the price.

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Manager_11525, General Manager at Crossland Economy Studios - Atlanta - Norcross, responded to this review

Najia - The feedback provided in your review is much appreciated. I sincerely apologize that we don't offer ice machines and the television wasn't up to standards. Still, I am glad that you liked your room overall. If you would like to discuss this further, please do not hesitate to contact me at htn@extendedstay.com. It would be our pleasure to... More 

Newnan, Georgia
1 review
3 of 5 stars Reviewed June 12, 2013

Great staff -needs up-grate on cable and the TV is old school .Having said that the staff did seem to give a hoot about our comfort and the quality of our stay. No Ice machine available- they don't have one .....

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1 review
2 of 5 stars Reviewed May 10, 2013

Staff was friendly and helpful. However the hotel is old and barely kept. The room was small, and sitting on the nightstand was an old bubbled out TV that had a bad connection. I was then greeted with pubic hair in the sheets. Hmmmm... Not so ok!

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Manager_11525, General Manager at Crossland Economy Studios - Atlanta - Norcross, responded to this review

Thank you for taking the time to write a review of your stay. We appreciate the kind comments about our hotel staff being friendly; however, we apologize that we were not able to meet your expectations. We take pride in offering great customer service and in the overall appearance of our hotel. With this in mind, we are disheartened to... More 

Travelers are raving about these Norcross hotels

Norcross, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 29, 2013

You know a hotel has issues when they run out of toilet paper. Obviously for this price you don't expect it to be The Ritz, but when you're a hotel and toilet paper is an issue, soap and condiments are rationed like they're in post WWII Germany, one has to wonder why. Now, if you're looking for a cheap place... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Crossland Economy Studios - Atlanta - Norcross, responded to this review

Teddi - I received a copy of your review, and wanted to take a moment to personally respond. We strive to provide guests with all the comforts of home, so I am disappointed to hear that the staff were not attentive to your needs and the level of cleanliness overall did not meet your expectations. With these issues in mind,... More 

Bengaluru (Bangalore), India
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed March 25, 2013

I would say, overall a very average experience. My requirement was to get a fully equipped kitchen in the room and within $50. I paid $43. I got what is expected in that price. Not more than that. Positive - Money saver. Its rare to find a two double bed room with a kitchen within 20 Miles of Atlanta in... More 

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mgrmaf, Manager at Crossland Economy Studios - Atlanta - Norcross, responded to this review

Thank you for taking the time to write a review of your stay. I am so disappointed that our guest service representative failed at making you feel welcomed. Please accept my apology. In response to your feedback, I am working diligently with my team to assure this will not happen again. We continually work to improve our hotel, so I... More 

Memphis, Tennessee
Level Contributor
9 reviews
5 hotel reviews
4 of 5 stars Reviewed March 16, 2013

Was there 3 days and went ok. Found the bed was too hard for me but, the room was clean and everything worked. You have to stay there over a week to get room service and I didn't know this before I booked my stay and people should keep that in mind. it is what it is, a no thrills... More 

Was this review helpful? Yes
mgrmaf, Manager at Crossland Economy Studios - Atlanta - Norcross, responded to this review

Thank you for taking the time to write a review of your stay. I'm thrilled that you enjoyed our clean rooms and location. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More 

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