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All 37 Norcross hotels

Crossland Economy Studios - Atlanta - Norcross

2.0 of 5 Hotel   |   200 Lawrenceville St, Norcross, GA 30071 (Formerly Extended Stay America)
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Crossland Economy Studios - Atlanta - Norcross

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Ranked #20 of 37 hotels in Norcross
A recent review
3 of 5 stars Reviewed March 9, 2014
roxmc25 Miramar Beach, Florida
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34 people have reviewed this hotel

Traveler rating
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    6
    3
    4
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3
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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English first
Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago via mobile

lady at the front would not give me a receipt or even the total of my 1 day stay for nonsense excuse!! i needed to know this since my employer would pay that but ughhh just not going back if going to deal with that nonsense

Was this review helpful? Yes 1
Manager_11525, Manager at Crossland Economy Studios - Atlanta - Norcross, responded to this review

Thank you for taking the time to write a review of your stay. I apologize that our level of customer service did not meet your expectations. I will meet with the staff to review our customer service and reservation policies so that this issue does not affect our future guests. If you would like to discuss this further, please do... More

Miramar Beach, Florida
2 reviews
3 of 5 stars Reviewed March 9, 2014

I get its not the courtyard or any other 3 stars hotel but management could do much more for this place, i must say this place as potential its in a safe area the police station is real close, sleep quality is great but the linens were messy and i had to pull the quilt/blanket they use on bed cause... More

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Manager_11525, General Manager at Crossland Economy Studios - Atlanta - Norcross, responded to this review

Thank you for your recent review of your stay. I am glad to hear that you enjoyed your clean room and your fully equipped kitchen. Still, I apologize that the cleanliness of your linens did not meet your expectations. I will be meeting with our housekeeping staff to ensure this issue is not repeated. Your feedback is very important to... More

Griffin, Georgia
1 review
4 of 5 stars Reviewed September 27, 2013

Everything about the hotel is good except for the cable. There aren't very many channels and the majority of the ones they do have are sports channels. The office staff are very friendly and do everything in their power to make sure the customer is comfortable and satisfied with their stay. I would recommend this place to family and friends.... More

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Manager_11525, General Manager at Crossland Economy Studios - Atlanta - Norcross, responded to this review

I would like to personally thank you for taking the time out to write such wonderful things about your experience at our hotel. Our staff is totally committed to the satisfaction of every guest that walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us we are delivering on that commitment.... More

Columbus, Ohio
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 3, 2013 via mobile

Good hotel. Didn't have any issues except with the air conditioner . Other than that is was a good clean safe place to sleep. If you're expecting service like The Hilton then you should sty at The Hilton :)

Was this review helpful? Yes 1
Manager_11525, General Manager at Crossland Economy Studios - Atlanta - Norcross, responded to this review

I appreciate you taking the time to write such a positive review. It's great to hear that you enjoyed your room and found our hotel to be safe as well as clean. As for the A/C in your room, please know, our maintenance staff has looked into this issue and made repairs as needed. Thank you again for sharing your... More

Norcross, Georgia
1 review
5 of 5 stars Reviewed August 13, 2013

Great experience recently at Crossland. As i am a returning tenant. Very pleasant staff. Totally satisfied with my stay. Well pleased with the rm, really clean. Access to wi-fi a real plus. Any future trips to the area,Crossland will definitely be my choice. great access to local shopping for any need.... Terrific nites sleep every nite

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Atlanta, Georgia, United States
1 review
3 of 5 stars Reviewed July 31, 2013

Moving to Alpharetta, GA area from another city. Room is comfortable and close to work. Didn't like there is no ice machine. TV is old school. It goes out if it rains. Happy to have a microwave. Fridge could be bigger. It's the size of college form fridge. May find ants. No breakfast. Room is ok for the price.

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Manager_11525, General Manager at Crossland Economy Studios - Atlanta - Norcross, responded to this review

Najia - The feedback provided in your review is much appreciated. I sincerely apologize that we don't offer ice machines and the television wasn't up to standards. Still, I am glad that you liked your room overall. If you would like to discuss this further, please do not hesitate to contact me at htn@extendedstay.com. It would be our pleasure to... More

Newnan, Georgia
1 review
3 of 5 stars Reviewed June 12, 2013

Great staff -needs up-grate on cable and the TV is old school .Having said that the staff did seem to give a hoot about our comfort and the quality of our stay. No Ice machine available- they don't have one .....

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1 review
2 of 5 stars Reviewed May 10, 2013

Staff was friendly and helpful. However the hotel is old and barely kept. The room was small, and sitting on the nightstand was an old bubbled out TV that had a bad connection. I was then greeted with pubic hair in the sheets. Hmmmm... Not so ok!

Was this review helpful? Yes
Manager_11525, General Manager at Crossland Economy Studios - Atlanta - Norcross, responded to this review

Thank you for taking the time to write a review of your stay. We appreciate the kind comments about our hotel staff being friendly; however, we apologize that we were not able to meet your expectations. We take pride in offering great customer service and in the overall appearance of our hotel. With this in mind, we are disheartened to... More

Norcross, Georgia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 29, 2013

You know a hotel has issues when they run out of toilet paper. Obviously for this price you don't expect it to be The Ritz, but when you're a hotel and toilet paper is an issue, soap and condiments are rationed like they're in post WWII Germany, one has to wonder why. Now, if you're looking for a cheap place... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Crossland Economy Studios - Atlanta - Norcross, responded to this review

Teddi - I received a copy of your review, and wanted to take a moment to personally respond. We strive to provide guests with all the comforts of home, so I am disappointed to hear that the staff were not attentive to your needs and the level of cleanliness overall did not meet your expectations. With these issues in mind,... More

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Additional Information about Crossland Economy Studios - Atlanta - Norcross

Also Known As:
Extended Stay Norcross
Norcross Extended Stay
Address: 200 Lawrenceville St, Norcross, GA 30071 (Formerly Extended Stay America)
Phone Number:
Location: United States > Georgia > Norcross
Amenities:
Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
Ranked #20 of 37 hotels in Norcross
Price Range (Based on Average Rates): $
Hotel Class:2 star — Crossland Economy Studios - Atlanta - Norcross 2*
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