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All 38 Norcross hotels

Residence Inn Atlanta Norcross / Peachtree Corners

3.0 of 5 Hotel   |   5500 Triangle Drive, Norcross, GA 30092
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Ranked #2 of 38 Hotels in Norcross
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
STO McCall, Idaho
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121 reviews from our community

Traveler rating
    78
    29
    8
    4
    2
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52
9
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39
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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English first
McCall, Idaho
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Manager Jeff and his outstanding office staff are friendly and helpful. We just spent four nights in the building just east of the main building, and were disappointed with the cleanliness and condition of the room where we stayed. Specifically, a very deep cleaning is needed, as many of the walls have overpaint and some have a sticky residue on... More

Was this review helpful? Yes
Jeff W, General Manager at Residence Inn Atlanta Norcross / Peachtree Corners, responded to this review

Thank you for your comments and feedback. We are so pleased you enjoyed the staff service. It appears that we did not achieve the level of cleanliness that we expect from our housekeeping service - it should have been corrected during inspection prior to your arrival. Other issues should have been eliminated via our regular Preventative Maintenance program. We haved... More

Vienna, Virginia
Senior Contributor
47 reviews 47 reviews
44 hotel reviews
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I stayed in a one bedroom suite for five days while on a family vacation. The room was comfortable and quiet, the property was fresh and well maintained and the staff were very friendly. We would stay here again and recommend the property to others. The suite was small but well laid out. We found the bed... More

Was this review helpful? Yes
Jeff W, General Manager at Residence Inn Atlanta Norcross / Peachtree Corners, responded to this review

Thank you for the excellent and detailed review of our hotel. We are so pleased that you and your family enjoyed your stay and found everything to your satisfaction. Thank you for your ringing endoresment! Please come back and see us on your next vacation to the area. Yours in Hospitality, Jeff Welch General Manager More

Signal Mountain, Tennessee
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 5, 2014

This was our second trip to this hotel. Last year we took our three grandsons for two nights and had so much fun we extended it to three. This year we booked three nights. Our two bedroom two bath apartment was so roomy and comfortable. We often ask for our room to be serviced when we leave for a few... More

Was this review helpful? Yes
Jeff W, General Manager at Residence Inn Atlanta Norcross / Peachtree Corners, responded to this review

Marianne, I was great to see you, your husband, and the boys again this trip. I don't know how you two had any energy left at the end of the day with those three! So glad everyone enjoyed the meals and service. Thank you for the kind comments - it is our pleasure to spoil each and every guest. See... More

Chicago, Illinois
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 5, 2014

Stayed here with a group of 50 after searching trip advisor (which I love) and calling other hotels in downtown ATL for prices. Folks, you better stay here to believe it!! Clean, spacious rooms, courteous staff, close enough to downtown (30 minutes in bad traffic - 18 minutes in good traffic). Hot breakfast items, cereal, juice, coffee and fruit -... More

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Jeff W, General Manager at Residence Inn Atlanta Norcross / Peachtree Corners, responded to this review

It was such a pleasure to host you and the choir on your trip to Atlanta! We are so glad everyone enjoyed themselves and made the most of their experience while they were here. Let us know the dates for next year! We look forward to seeing everyone then! Yours in Hospitality, Jeff Welch General Manager More

Contributor
16 reviews 16 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 23, 2014

Nice for an extended stay. Breakfast and happy hour about the same for these types of hotels. My bed was right under the ac vent. It was hard to get comfortable. The flame on the fireplace did turn all the way off so the room was never dark. Did not sleep well.

Was this review helpful? Yes
Jeff W, General Manager at Residence Inn Atlanta Norcross / Peachtree Corners, responded to this review

Michael, Thank you for staying with us here in Peachtree Corners. I'm glad you were able to take advantage of our services and amenities. The gas fireplaces in our rooms are nice for a little extra ambiance. I'm sorry the pilot light was distracting - had we known we would have gladly deactivated it in order to provide you more... More

cleve, ohio
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed July 20, 2014

Stayed here in early Spring and really enjoyed the location. Not close to alot of traffic and set back in a nice woodsy area. Rooms were clean, service good and breakfasts were well stocked. Very popular hotel because in the mornings it was very crowded. When visiting in Atlanta , we will definitely return to this nice hotel!

Was this review helpful? Yes 1
Jeff W, General Manager at Residence Inn Atlanta Norcross / Peachtree Corners, responded to this review

Elouise, We're so glad you enjoyed your stay with us. Thank you for sharing your comments. We hope you will return very soon! Yours in Hospitality, Jeff Welch General Manager More

NJ
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed July 16, 2014

Based on the reviews on Tripadvisors, we stayed here from 7/11-7/14. When we first checked in, we saw that the room was nice and modern and A/C was nice and cool. But as time went on, we found problems with the place. We had found a mysterious brown spot on the top blanket of our bed and gave it to... More

Was this review helpful? Yes 1
Jeff W, General Manager at Residence Inn Atlanta Norcross / Peachtree Corners, responded to this review

I am so sorry to hear that our performance did not live up to the reputation we have so carefully built. We are committed to providing every guest with a world-class service experience. I am very disappointed that we did not provide this in a couple of key areas during your stay. I would like to speak with you directly... More

Stone Mountain, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 15, 2014

I stayed at this Residence Inn from 7/13-7/15. I must say I was quite pleased with my stay. I got an excellent deal on my room and the room was spacious and recently renovated. There were a lot of people staying at the hotel during I stay but I never heard a bunch of noise or encountered a lot of... More

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Jeff W, General Manager at Residence Inn Atlanta Norcross / Peachtree Corners, responded to this review

Marvin, Thank you for taking the time to share your experience. I'm glad you were able to enjoy all the services and amenities. I apologize that the pool had some debris when you came to use it. We do schedule staff to clean the pool each morning and we would have gladly tidied up again had we been aware of... More

Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 2, 2014 via mobile

I loved the service. The housekeeper i had was very nice she made sure my kids and i had enough towels and toiletries for the four of us. I remember her because her and my daughter shared the same name,eboni. Only thing i did not really like about my stay was the building was always hot and it took along... More

Was this review helpful? Yes 1
Jeff W, General Manager at Residence Inn Atlanta Norcross / Peachtree Corners, responded to this review

Mrs. Davis, We are so glad you and your family enjoyed your stay. I will let Ebony know how much you appreciated her efforts. Sorry about the "Hotlanta" heat but I'm glad we were able to keep you cool! Yours in Hospitality, Jeff Welch General Manager More

Goldsboro, North Carolina
1 review
2 of 5 stars Reviewed June 28, 2014

My family and I recently stayed at the Residence Inn in Norcross, Atlanta. We booked four 2-BR/2B suites. The rooms have adequate space, but the furniture and decor in the rooms needs updating. The furniture was old and the rooms smelly. The "full breakfast" was more of a contintental breakfast and there was not adequate rooms for all the guests... More

Was this review helpful? Yes
Jeff W, General Manager at Residence Inn Atlanta Norcross / Peachtree Corners, responded to this review

Dolores, I am disappointed to hear that we did not meet your expectations. Having just completed a full renovation of the hotel in 2013, I am surprised that you were not pleased with the room furnishings and decor. Our daily housekeeping service and preventative maintenance program strive to keep all the rooms in like-new condition. I will review your comments... More

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Additional Information about Residence Inn Atlanta Norcross / Peachtree Corners

Address: 5500 Triangle Drive, Norcross, GA 30092
Location: United States > Georgia > Norcross
Price Range (Based on Average Rates): $
Hotel Class:3 star — Residence Inn Atlanta Norcross / Peachtree Corners 3*
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Also Known As:
Residence Inn Norcross
Norcross Residence Inn

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