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All 38 Norcross hotels

Residence Inn Atlanta Norcross / Peachtree Corners

3.0 of 5 Hotel   |   5500 Triangle Drive, Norcross, GA 30092
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90%
Ranked #1 of 38 hotels in Norcross
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
elouise_8 cleve, ohio
  • Overview
  • Reviews (116)
  • Photos (55)
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  • Room tips (23)
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116 people have reviewed this hotel

Traveler rating
    76
    27
    7
    4
    2
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49
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37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • German first
  • Any
English first
cleve, ohio
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here in early Spring and really enjoyed the location. Not close to alot of traffic and set back in a nice woodsy area. Rooms were clean, service good and breakfasts were well stocked. Very popular hotel because in the mornings it was very crowded. When visiting in Atlanta , we will definitely return to this nice hotel!

Was this review helpful? Yes 1
Jeff W, General Manager at Residence Inn Atlanta Norcross / Peachtree Corners, responded to this review

Elouise, We're so glad you enjoyed your stay with us. Thank you for sharing your comments. We hope you will return very soon! Yours in Hospitality, Jeff Welch General Manager More

NJ
Contributor
18 reviews 18 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

Based on the reviews on Tripadvisors, we stayed here from 7/11-7/14. When we first checked in, we saw that the room was nice and modern and A/C was nice and cool. But as time went on, we found problems with the place. We had found a mysterious brown spot on the top blanket of our bed and gave it to... More

Was this review helpful? Yes 1
Jeff W, General Manager at Residence Inn Atlanta Norcross / Peachtree Corners, responded to this review

I am so sorry to hear that our performance did not live up to the reputation we have so carefully built. We are committed to providing every guest with a world-class service experience. I am very disappointed that we did not provide this in a couple of key areas during your stay. I would like to speak with you directly... More

Stone Mountain, Georgia
2 reviews
4 of 5 stars Reviewed 1 week ago

I stayed at this Residence Inn from 7/13-7/15. I must say I was quite pleased with my stay. I got an excellent deal on my room and the room was spacious and recently renovated. There were a lot of people staying at the hotel during I stay but I never heard a bunch of noise or encountered a lot of... More

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Jeff W, General Manager at Residence Inn Atlanta Norcross / Peachtree Corners, responded to this review

Marvin, Thank you for taking the time to share your experience. I'm glad you were able to enjoy all the services and amenities. I apologize that the pool had some debris when you came to use it. We do schedule staff to clean the pool each morning and we would have gladly tidied up again had we been aware of... More

Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

I loved the service. The housekeeper i had was very nice she made sure my kids and i had enough towels and toiletries for the four of us. I remember her because her and my daughter shared the same name,eboni. Only thing i did not really like about my stay was the building was always hot and it took along... More

Was this review helpful? Yes 1
Jeff W, General Manager at Residence Inn Atlanta Norcross / Peachtree Corners, responded to this review

Mrs. Davis, We are so glad you and your family enjoyed your stay. I will let Ebony know how much you appreciated her efforts. Sorry about the "Hotlanta" heat but I'm glad we were able to keep you cool! Yours in Hospitality, Jeff Welch General Manager More

Goldsboro, North Carolina
1 review
2 of 5 stars Reviewed 3 weeks ago

My family and I recently stayed at the Residence Inn in Norcross, Atlanta. We booked four 2-BR/2B suites. The rooms have adequate space, but the furniture and decor in the rooms needs updating. The furniture was old and the rooms smelly. The "full breakfast" was more of a contintental breakfast and there was not adequate rooms for all the guests... More

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Jeff W, General Manager at Residence Inn Atlanta Norcross / Peachtree Corners, responded to this review

Dolores, I am disappointed to hear that we did not meet your expectations. Having just completed a full renovation of the hotel in 2013, I am surprised that you were not pleased with the room furnishings and decor. Our daily housekeeping service and preventative maintenance program strive to keep all the rooms in like-new condition. I will review your comments... More

1 review
5 of 5 stars Reviewed 4 weeks ago

I will always return to the Residence Inn located in Norcross, GA. Service was excellent. The staff was very professional and courteous. The rooms are very clean and spacious. House keeping staff was very nice. The front desk representative, Ty, was awesome. I love the staff and hotel. Great job to everyone! Thanks for representing what "Good" looks like.

Was this review helpful? Yes
Jeff W, General Manager at Residence Inn Atlanta Norcross / Peachtree Corners, responded to this review

Lucretia, We can not wait for you to come back again and again! We are glad you appreciated everyone's hard work. I will let Tiheara know that you mentioned her by name. Thank you again. We will keep representing "Good / Great / Excellent"! See you soon! Yours in Hospitality, Jeff Welch General Manager More

Madison, Wisconsin
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 28, 2014

Great hotel. Came with the family for a reunion and stayed in a 2 bedroom suite. Our girls enjoyed playing in the pool area. Had a decent breakfast included along with a full kitchen. The only problem we had was that one of the toilets didn't flush well. Also the bathroom cabinets were a bit worn and didn't open well... More

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Jeff W, General Manager at Residence Inn Atlanta Norcross / Peachtree Corners, responded to this review

Thank you for staying with us during your family reunion. We are so glad you and your family enjoyed the Breakfast and pool and other amenities and services. Thank you for sharing your experiences. I will have the maintenance team double check the bathroom area in that room and be sure to have it up to our standards. Thank you... More

Senior Contributor
30 reviews 30 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 28, 2014

I attended a workshop for 5 days and booked this facility based on reviews. I was very pleased with the amenities and convenient location. Everything was great including the staff. One recommendation for them is to secure the wireless network as 2 evenings I had to speak to tech support (a separate company that was also very good) about poor... More

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Jeff W, General Manager at Residence Inn Atlanta Norcross / Peachtree Corners, responded to this review

Sandie, It was great to have you with us during your workshop. I am glad we lived up to our reviews! This very week we are installing updates that will expand the internet bandwidth and improve service for all users even during the peak hours of demand. I can't wait for you to return to experience the uninterrupted internet speed!... More

Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 28, 2014

Did a quick getaway for the Memorial weekend. From the time we arrived we were greeted and treated as valuable customers. Tie was our Reservation Hostess and I would like to thank her for great customer service. The room was clean, spacious and had everything we needed. All staff members go above what is expected. We will be using this... More

Was this review helpful? Yes
Jeff W, General Manager at Residence Inn Atlanta Norcross / Peachtree Corners, responded to this review

I am very pleased to see the recognition of Tie and the other staff members for the excellent service they provide. They possess a phenominal service attitude and apply it everyday for our guests. Thank you for spending the holiday weekend with us. Please return for the next holiday or before! Yours in Hospitality, Jeff Welch General Manager More

Douglasville, Georgia
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 26, 2014

Just needed overnight accommodations while engaged in a soccer tournament, and this was perfect for me and my son. I had to wait a little while upon check-in, so the very apologetic host at the front desk offered a free upgrade without one complaint from me. She didn't have to, but she did, and I appreciate that. The decor was... More

Was this review helpful? Yes
Jeff W, General Manager at Residence Inn Atlanta Norcross / Peachtree Corners, responded to this review

Thank you for your high recommendation. I'm glad you appreciated the original design and the results of our recent renovation. I hope your son did well in his tournament. We do have a preventative maintenance program to correct issues before a guest sees them. Also, there are time restrictions on the basketball court and pool so no one is disturbed... More

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Additional Information about Residence Inn Atlanta Norcross / Peachtree Corners

Address: 5500 Triangle Drive, Norcross, GA 30092
Phone Number:
Location: United States > Georgia > Norcross
Price Range (Based on Average Rates): $
Hotel Class:3 star — Residence Inn Atlanta Norcross / Peachtree Corners 3*
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Also Known As:
Residence Inn Norcross
Norcross Residence Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style
#1 Business Hotel in Norcross #1 Family Hotel in Norcross
Hotel Class
Official Description (provided by the hotel)
The Residence Inn - Atlanta/Peachtree Corners is a newly renovated all-suite Marriott hotel providing spacious Studio Suites, One-bedroom Suites, and Two-bedroom/Two-bath Suites. Each suite features a fully-equipped kitchen and living room area with a pullout sofa sleeper.A complimentary Hot Breakfast is served every day of the week with a signature entree, scrambled eggs, "make-your-own" waffles, cereals, muffins, breads, etc... Evening Social Hour is conducted Monday through Thursday from 6:00pm - 7:30pm and features complimentary beer, wine, and soft drinks with a nightly entree special, salad, or dessert. The property has meeting space, exercise facilities, SportCourt, and outdoor pool. Our friendly, highly-trained & experienced staff is ready and waiting to serve you! ... more   less 
Number of rooms
120

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