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Residence Inn Atlanta Norcross / Peachtree Corners

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5500 Triangle Drive, Norcross, GA 30092
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Residence Inn Atlanta Norcross / Peachtree Corners
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141 Reviews from our TripAdvisor Community

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Traveler rating
    88
    34
    11
    5
    3
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65
11
7
43
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (141)
  • Mar-May only
    (34)
  • Jun-Aug only
    (43)
  • Sep-Nov only
    (37)
  • Dec-Feb only
    (27)
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A TripAdvisor Member
2 of 5 stars Reviewed 3 days ago NEW

1. It wasn't until we checked in on July 2 that we were informed of an extra daily fee due to increase in Georgia tax effective July 1 2. Our room was dirty; hair on couch and desk, not vacuumed, stains on bed skirt, stains on shower curtain, dirty tub, dirty kitchen utensils 3. Housekeeping staff was gone for the... More 

Was this review helpful? Yes 1
Jeff W, General Manager at Residence Inn Atlanta Norcross / Peachtree Corners, responded to this review

The State of Gerogia approved and enacted a new hotel fee at the end of June to begin on July 1st - every hotel in the state must collect the fee for the state. We are disappointed that we were not given an opportunity to notify travelers in advance. Since the vote to approve we have updated all information. I... More 

1 review
1 of 5 stars Reviewed 1 week ago NEW

I was here on a business trip for about a week and a half. My earrings, TSA lock, and food got stolen from my room! Never coming back here again. The maids acted like they had no idea about any of the items that were stolen.

Was this review helpful? Yes
Jeff W, General Manager at Residence Inn Atlanta Norcross / Peachtree Corners, responded to this review

Alison, I am sorry we were not able to verify any claims of missing items. As you know I personally investigated the issue and personally searched the drain and other areas for your items. We have a veteran, tenured and trusted staff and I can say with integrity that there are no issues or cases of theft in the seven... More 

Norwood, North Carolina
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

From beginning to end this hotel delivered. Friendly staff, clean, spacious studio room, nice breakfast, we could not have been happier. Near shopping, restaurants, and attractions, we were pleased with our stay. The hotel seemed full, but we had a quiet room on the third floor.

Was this review helpful? Yes
Jeff W, General Manager at Residence Inn Atlanta Norcross / Peachtree Corners, responded to this review

Thank you very much for your enthusiastic and positive review. We are so glad we exceeded your expectations. That is our goal for every guest, every stay. We hope to see you again very soon! Yours in Hospitality, Jeff Welch General Manager More 

Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Great place to stay. Recently spent 4 nights on business. Was pleasantly surprised that Mon-Wed the manager hosts a reception with way heavy snacks, like tacos, bratwurst, and meaty nachos. Though the room was showing its age, it was clean and everything worked. The staff however, was outstanding , and will most likely cause me to stay here again. Jeffrey... More 

Was this review helpful? Yes
Jeff W, General Manager at Residence Inn Atlanta Norcross / Peachtree Corners, responded to this review

Casey, Thank you for taking the time to share your experience and provide such positive feedback. I will be sure to share your comments with the entire staff. We are very pleased that you enjoyed the services and amenities. We hope to see you again when you are back in Peachtree Corners. Yours in Hospitality, Jeff Welch General Manager More 

Northborough
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

As Residence Inns go, this one is on par with the rest regarding amenities and property condition. They are not top shelf but they are clean, comfortable and a good value. What sets this one apart is the staff, starting with Jeff the manager who was very helpful in setting us up with the right accomodations for 3 women and... More 

Was this review helpful? Yes
Jeff W, General Manager at Residence Inn Atlanta Norcross / Peachtree Corners, responded to this review

Bruce, Thank you for your compliments of our staff and services in your review. We are so happy to have been part of your experience for the wedding. I will share your comments with the entire team. Thank you again, please come back soon! Yours in Hospitality, Jeff Welch General Manager More 

Atlanta, Georgia
Level Contributor
4 reviews
4 of 5 stars Reviewed May 26, 2015

I love that we got free breakfast every morning. Not just Danish and coffee. The breakfast bar had eggs, pancakes, fruit, muffins, Canadian bacon, sausage, biscuits, make your own Belgian waffles and 3 types of juice and of course coffee. They feed you dinner Monday - Thursday. Good a lot of nights depending on what you like. I give it... More 

Was this review helpful? Yes
Jeff W, General Manager at Residence Inn Atlanta Norcross / Peachtree Corners, responded to this review

Thank you for sharing your comments regarding your stay. We pride ourselves on world-class service and we are glad we delivered for you. Please come back and stay with us again when you are in the Peachtree Corners area! Thanks again. Yours in Hospitality, Jeff Welch General Manager More 

Nashville, Tennessee
Level Contributor
127 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed May 20, 2015

Nice hotel - pleasant staff - hotel is starting to show its age in spots (carpet, paint especially corners, etc room was a little musty smelling on first but I did not notice it on returning in subsequent days - guess it just needed some air circulation) - room was very large and the bed super comfortable (note that property... More 

Was this review helpful? Yes
Jeff W, General Manager at Residence Inn Atlanta Norcross / Peachtree Corners, responded to this review

Thank you for taking the time to provide feedback on your experience. We are glad you enjoyed the space and amenities of the hotel as well as the comfort of the new beds. We continue to update the hotel on a regular basis and conduct preventative maintenance to keep everything in working order. Thank you for choosing to stay with... More 

Karachi, Pakistan
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed April 9, 2015

there are a couple of things they need to work on: you have to order food from out, there is no room service avaialble no staff avaialbe to take ur luggage to the room so you have to drag the bags ur self. overall the service by the staff and specailly by the manager was very good

Was this review helpful? Yes
Jeff W, General Manager at Residence Inn Atlanta Norcross / Peachtree Corners, responded to this review

Erum, Thank you for your feedback. We are glad you enjoyed your stay with us. All Residence Inns do provide a full, hot breakfast 7 days a week and an evening offering Mon. - Wed. of lite fare with complimentary beer, wine, and soft drinks. A number of local restaurants are close by to experience. We will be ready and... More 

Walled Lake, Michigan
2 reviews
5 of 5 stars Reviewed March 22, 2015

Our family came here to Duluth, Ga to celebrate our mothers 80th birthday. We stayed at the hotel for 5 days. It was such a wonderful experience. The staff went above and beyond. The manager was always at breakfast making waffles for everyone. Making sure we all were taken care of. You don't generally see a manager out on the... More 

Was this review helpful? Yes
Jeff W, General Manager at Residence Inn Atlanta Norcross / Peachtree Corners, responded to this review

Dawn, Happy Birthday to your mother! We are so glad to be a part of the fond memories of such a special occasion. We enjoyed having everyone with us. Thank you again. Can't wait to see you all next year! Yours in Hospitality, Jeff Welch General Manager More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed March 13, 2015

We checked in to a 2bdrm 2bath suite for our family spring break vacation. I was in love with the space of the room. There were some webs on the light fixtures but other than that everything seemed great. I must say that the website is misleading regarding the social evening, it's only Monday to Wednesday. Everything was great until... More 

Was this review helpful? Yes 2
Jeff W, General Manager at Residence Inn Atlanta Norcross / Peachtree Corners, responded to this review

Jessica, Thank you for your feedback. I'm glad you enjoyed the space and layout of our Two-Bedroom/Two-bath suite. I apologize for the issue you had with the bathroom toilet. We have updated all information on our official Marriott website to accurately reflect current service and amenities. Other websites are supposed to draw their information from that site and update accordingly.... More 

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