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Residence Inn Atlanta Norcross / Peachtree Corners

3.0 of 5 5500 Triangle Drive, Norcross, GA 30092
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Certificate of Excellence 2014
Residence Inn Atlanta Norcross / Peachtree Corners
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Residence Inn Atlanta Norcross / Peachtree Corners
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126 reviews from our community

Traveler rating
    82
    30
    8
    4
    2
See reviews for
55
9
7
40
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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    (27)
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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

loved the housekeeping staff!! made sure my family was well taken care of. the lady left extra towels and supply for the five us. im not sure of the name of the young lady who cleaned my room all i know was she was very young looked around 18 or 19. that young lady spoke everytime she came and left.... More 

Was this review helpful? Yes
Jeff W, General Manager at Residence Inn Atlanta Norcross / Peachtree Corners, responded to this review

We are so glad you enjoyed the Housekeeping service and the hotel! I will share your comments with the team - it is their goal to provide the absolute best service so every guest will have the most positive experience. Thank you. We hope you will return soon. Yours in Hospitality, Jeff Welch General Manager More 

Norcross, Georgia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Just wanted to send out a thank you to Jeff and the crew at the Residence inn Norcross. We are in the process of relocating to the Atlanta area and have been using this hotel as our home for the better part of 2 months. From day one the staff has made us feel right at home. Everyone was friendly,... More 

Was this review helpful? Yes
Jeff W, General Manager at Residence Inn Atlanta Norcross / Peachtree Corners, responded to this review

Thank you to both of you for your comments. It was a pleasure to have you and your family with us for an extended period of time. Time went by too quickly. Come back and see us when you are back in the area at your new place. Take care. Yours in Hospitality, Jeff Welch General Manager More 

Manchester, Connecticut
Top Contributor
114 reviews 114 reviews
77 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here three nights during a trade show at a nearby hotel. The hotel is what one would expect from a Residence Inn. It has large rooms, an exercise room, a common area where breakfast and food for the evening reception are served, laundry facility, etc. Breakfast and coffee/tea are complimentary. Due to the schedule of the trade show,... More 

Was this review helpful? Yes
Jeff W, General Manager at Residence Inn Atlanta Norcross / Peachtree Corners, responded to this review

Greg, Thank you for posting a review to share your experience. Everyone on the team is eager to provide world-class service to each and every guest. I will let them know of your comments. Thank you for staying with us. We look forward to having you with us next year and appreciate any recommendations you provide to others! Yours in... More 

Top Contributor
85 reviews 85 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 weeks ago

two room suite with kitchenette. all very clean, well appointed. Each room with a TV. Queen size sleeper couch was comfortable . Away from the main road so nice and quiet at night. Buffet breakfast included and was one of the most extensive I have seen at a hotel of this rating.Coffee,tea and hot chocolate in lobby at all times.... More 

Was this review helpful? Yes
Jeff W, General Manager at Residence Inn Atlanta Norcross / Peachtree Corners, responded to this review

Thank you for such positive comments and high scores. We are so glad you enjoyed the room, services, and amenities. We truly believe a good, hearty breakfast makes for a GREAT start to your day! Thanks again. We look forward to seeing you again soon! Yours in Hospitality, Jeff Welch General Manager More 

1 review
5 of 5 stars Reviewed September 30, 2014

I am not sure where to start except Thank God for the Residence Inn, Peachtree Corners! My family and I were unfortunately displaced due to a fire at our home. All the staff was super friendly and very accommodating. Our family of 3 (2 adults, 1 child) and our pooch a Mini-Schnauzer was very comfortable in the 1 bedroom suite,... More 

Was this review helpful? Yes
Jeff W, General Manager at Residence Inn Atlanta Norcross / Peachtree Corners, responded to this review

Jeannelle, Wow! Thank you for sharing you comments. I will share these with our entire team. It was truly our privilege to be of service to you and your family in your time of need. We are glad we were able to ease your stress a little bit. Again, it was our pleasure. Stop in for a cup of coffee... More 

McCall, Idaho
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 2, 2014

Manager Jeff and his outstanding office staff are friendly and helpful. We just spent four nights in the building just east of the main building, and were disappointed with the cleanliness and condition of the room where we stayed. Specifically, a very deep cleaning is needed, as many of the walls have overpaint and some have a sticky residue on... More 

Was this review helpful? Yes
Jeff W, General Manager at Residence Inn Atlanta Norcross / Peachtree Corners, responded to this review

Thank you for your comments and feedback. We are so pleased you enjoyed the staff service. It appears that we did not achieve the level of cleanliness that we expect from our housekeeping service - it should have been corrected during inspection prior to your arrival. Other issues should have been eliminated via our regular Preventative Maintenance program. We haved... More 

Vienna, Virginia
Top Contributor
50 reviews 50 reviews
47 hotel reviews
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed August 25, 2014

My husband and I stayed in a one bedroom suite for five days while on a family vacation. The room was comfortable and quiet, the property was fresh and well maintained and the staff were very friendly. We would stay here again and recommend the property to others. The suite was small but well laid out. We found the bed... More 

Was this review helpful? Yes
Jeff W, General Manager at Residence Inn Atlanta Norcross / Peachtree Corners, responded to this review

Thank you for the excellent and detailed review of our hotel. We are so pleased that you and your family enjoyed your stay and found everything to your satisfaction. Thank you for your ringing endoresment! Please come back and see us on your next vacation to the area. Yours in Hospitality, Jeff Welch General Manager More 

Signal Mountain, Tennessee
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 5, 2014

This was our second trip to this hotel. Last year we took our three grandsons for two nights and had so much fun we extended it to three. This year we booked three nights. Our two bedroom two bath apartment was so roomy and comfortable. We often ask for our room to be serviced when we leave for a few... More 

Was this review helpful? Yes
Jeff W, General Manager at Residence Inn Atlanta Norcross / Peachtree Corners, responded to this review

Marianne, I was great to see you, your husband, and the boys again this trip. I don't know how you two had any energy left at the end of the day with those three! So glad everyone enjoyed the meals and service. Thank you for the kind comments - it is our pleasure to spoil each and every guest. See... More 

Chicago, Illinois
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 5, 2014

Stayed here with a group of 50 after searching trip advisor (which I love) and calling other hotels in downtown ATL for prices. Folks, you better stay here to believe it!! Clean, spacious rooms, courteous staff, close enough to downtown (30 minutes in bad traffic - 18 minutes in good traffic). Hot breakfast items, cereal, juice, coffee and fruit -... More 

Was this review helpful? Yes
Jeff W, General Manager at Residence Inn Atlanta Norcross / Peachtree Corners, responded to this review

It was such a pleasure to host you and the choir on your trip to Atlanta! We are so glad everyone enjoyed themselves and made the most of their experience while they were here. Let us know the dates for next year! We look forward to seeing everyone then! Yours in Hospitality, Jeff Welch General Manager More 

Senior Contributor
23 reviews 23 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 23, 2014

Nice for an extended stay. Breakfast and happy hour about the same for these types of hotels. My bed was right under the ac vent. It was hard to get comfortable. The flame on the fireplace did turn all the way off so the room was never dark. Did not sleep well.

Was this review helpful? Yes
Jeff W, General Manager at Residence Inn Atlanta Norcross / Peachtree Corners, responded to this review

Michael, Thank you for staying with us here in Peachtree Corners. I'm glad you were able to take advantage of our services and amenities. The gas fireplaces in our rooms are nice for a little extra ambiance. I'm sorry the pilot light was distracting - had we known we would have gladly deactivated it in order to provide you more... More 

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Additional Information about Residence Inn Atlanta Norcross / Peachtree Corners

Address: 5500 Triangle Drive, Norcross, GA 30092
Location: United States > Georgia > Norcross
Price Range (Based on Average Rates): $
Hotel Class:3 star — Residence Inn Atlanta Norcross / Peachtree Corners 3*
Number of rooms: 120
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Also Known As:
Residence Inn Norcross
Norcross Residence Inn
Hotel Style:
#1 Family Hotel in Norcross
#4 Business Hotel in Norcross

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