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GuestHouse Inn Atlanta Norcross

Certificate of Excellence
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2050 Willow Trail Parkway, Norcross, GA 30093
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GuestHouse Inn Atlanta Norcross
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GuestHouse Inn Atlanta Norcross
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143 Reviews from our TripAdvisor Community

Traveler rating
    73
    45
    11
    5
    9
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35
33
19
26
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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Boston, Massachusetts
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Extremely friendly and accommodating staff. Conveniently located--right off the highway and close to many ammenities. No more than 1/2 hour to most Atlanta attractions. Twenty minutes to Stone Mountain. Pool is nice--great for kids. Continental breakfast is indeed limited--go out for breakfast. There are plenty of places close by to choose from. Overall, this was a very satisfying experience. You... More 

Was this review helpful? Yes 1
1 review
3 of 5 stars Reviewed 2 weeks ago

This place is clean and safe and we will be staying here again. They have changed their ISP- don't expect to be able to surf the web. Slower than dial-up... Room are old, but clean. Beds are comfortable. We live version it here until the recent changes to a really slow internet. Forces to use phone personal hotspot.

Was this review helpful? Yes 1
hchenguest, Manager at GuestHouse Inn Atlanta Norcross, responded to this review

We apologize for your experience with our internet. A couple months ago we actually upgraded our internet speeds, but unfortunately our provider had intermittent outages yesterday. We apologize for not communicating this well to everyone. Thank you for taking the time to leave your feedback. More 

Valdosta, Georgia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Every time I've seen this hotel on the web, I've wondered what's the catch. Is it in the bad part of town? Is it a cover for the Bates Motel? How could a decent hotel be this close to Atlanta, and still be so cheap? After a three night stay, I can say that this hotel wasn't any of those... More 

Was this review helpful? Yes 1
hchenguest, Manager at GuestHouse Inn Atlanta Norcross, responded to this review

Thank you. We really appreciate your review and it means a lot to us that you gave us a try and had a good experience. We know our property isn't the newest but we work hard to provide a place to stay for a good value so that guests can experience everything Atlanta has to offer. Please come visit us... More 

2 reviews
3 of 5 stars Reviewed May 21, 2015

This place is great for the money. Nothing fancy but it worked out great after checking ourselves out of the Crack -house infested Super 8 that was next door. It also has a few spots for tractor trailer parking. The room is clean and the beds were okay.

Was this review helpful? Yes
hchenguest, Manager at GuestHouse Inn Atlanta Norcross, responded to this review

Thank you for taking the time to leave your feedback and experience. We do have about 4 spots of larger truck parking and many of our guests make use of those. Please come see us again! More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 3, 2015 via mobile

Blood stain on sheet (or what appeared to be blood). Friend found toothpick in sheets. Threadbare towels. Black mold in bathroom. Overwhelming stale cigarette smell. I can't say much more than that without being mean. Yuck.

Was this review helpful? Yes 3
hchenguest, Manager at GuestHouse Inn Atlanta Norcross, responded to this review

We apologize for your recent experience at our property. We are surprised that nothing was mentioned during your stay with a room of that condition. We are also surprised because we often do room checks. We encourage all guests to inform us of any issues so that we can make each guest's stay enjoyable. That way if there is a... More 

Nashville, Tennessee
Level Contributor
43 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
1 of 5 stars Reviewed April 17, 2015 via mobile

Just a cheap old motel that doesn't worth the money spent. Non smoking rooms smells like a mix of mold and cigarette. Everything inside was old, shabby, tacky and nasty. Don't stay there! Go crash somewhere else

Was this review helpful? Yes 5
hchenguest, Manager at GuestHouse Inn Atlanta Norcross, responded to this review

We apologize for your experience at our property. We only wish we had known during your stay to move you to another room. We will be working hard to train our housekeeping better to report rooms that may smell. We are in fact an older property, but we believe our pictures accurately depict what our rooms look like. We apologize... More 

Valdosta, Georgia
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed April 16, 2015

Stayed here while in the area for a long weekend vacation. The property is older but clean. You cant beat the price, $47/ night. About 20 mins from downtown and an hour from Athens. Housekeeping left a little to be desired. They did make our beds, leave clean towels. But they didn't take the trash out, which wasn't good considering... More 

Was this review helpful? Yes 3
hchenguest, Manager at GuestHouse Inn Atlanta Norcross, responded to this review

Thank you for your review. We apologize that our housekeeping staff has not be up to par recently. We've been in the middle of training new girls. Thank you for your recommendations on the upgrades for our property. We've been working on different upgrades for our property. We recently installed a new roof and are in the process of doing... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 26, 2015

We enjoyed our over night stay most happily. Clean and spotless. Quiet and the curtains kept out all outside lighting. Wish they had a chain all around the U.S. of A. $49.00 plus tax : no lie Will stay here again Will make our route fit this nice stay over

Was this review helpful? Yes 2
hchenguest, Manager at GuestHouse Inn Atlanta Norcross, responded to this review

Thank you so much for your review. We actually are a chain - there are GuestHouse Inns across the states (and even one in China, I think) but we are all individually managed. We look forward to accommodating you again in your next visit to Atlanta. Thank you again! More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 12, 2015

Honestly, I was skeptical about this hotel. I saw their rates and looked at pictures, and thought it was highly unlikely that it would be a nice place to stay at. I was pleasantly surprised, however. Yes, this hotel is old, but it is very clean and maintained well. The services at the front desk was excellent, and they had... More 

Was this review helpful? Yes 1
hchenguest, Manager at GuestHouse Inn Atlanta Norcross, responded to this review

Thank you for your kind comments. We are definitely an older property and are not as updated as some larger brand names. We do work hard to keep our property clean and safe and believe that good service should always be part of hospitality. We apologize for the disturbance of the tree cutting (it was long overdue and starting to... More 

Sumter, South Carolina
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed March 9, 2015

My husband and I stayed at the Guesthouse Inn for one night while on a trip to Atlanta to see family. The hotel provided all of my needs for such a great price and location. The hotel is located right off of I-85 and only a 20 minute drive to downtown Atlanta. There was many restaurants in short driving distance,... More 

Was this review helpful? Yes 1
hchenguest, Manager at GuestHouse Inn Atlanta Norcross, responded to this review

Thank you so much for choosing to stay with us for your Atlanta visit. We work hard on security to keep our property quiet at night so your compliment here is especially meaningful to us. We look forward to your next visit to Atlanta! More 

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