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GuestHouse Inn Atlanta Norcross

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2050 Willow Trail Parkway, Norcross, GA 30093
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GuestHouse Inn Atlanta Norcross
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GuestHouse Inn Atlanta Norcross
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148 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Decatur, Georgia
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

GuestHouse (GH) fit the bill when I needed a safe, inexpensive hotel for a long work-related stay, with free wi-fi, a mini-fridge and microwave, as well as excellent Tripadvisor ratings. GH is not a long-term stay (LTS) hotel per se, but I preferred it over area LTS hotels with in-room kitchenettes because they did not feel safer, often had disturbing... More 

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Monteagle
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

If you want a no frills room with a mini fridge/freezer this is a good place. The room was clean and well maintained. Don't expect continental breakfast. They have coffee and small pastries only. The location is less than 15 minutes from the Doraville MARTA station, making it a an easy drive to the free park and ride lot to... More 

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Level Contributor
2 reviews
3 of 5 stars Reviewed 2 weeks ago

The hotel was clean. It seemed much nicer on line than in person. It's dated, but it's inexpensive. Always difficult to determine the surrounding area. This is well secure, but it is in a less desirable part of Atlanta/Norcross. I was not pleased that I had to "sign out" an iron for use while there. They also charge you if... More 

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hchenguest, Owner at GuestHouse Inn Atlanta Norcross, responded to this review

Thank you for your comments. We apologize that our housekeeping staff did not refill your coffee and that are staff member was out of the office for so long. We will be speaking to our staff members about this. We may charge an incidental fee for key cards not returned because these cards are actually RFID cards and not the... More 

Seymour, Tennessee
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This hotel exceeded by expectations. I was in a hurry looking for a last minute room in Norcross, GA. Most of the normal brand names where I stay were all booked. I looked under Trip Advisor and this particular hotel was rated 8.3 out of 10 and was the highest rated hotel available in that area for the night. The... More 

Was this review helpful? Yes 1
hchenguest, Manager at GuestHouse Inn Atlanta Norcross, responded to this review

Thank you for taking the time to leave a review, looks like you got a free upgrade to our larger rooms that we're testing upgrades for. Glad you enjoyed it, most of our rooms actually do not have a massage chair, but we're glad you enjoyed it! More 

common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

I decided to take my girlfriend out for the weekend & I chose this hotel because it was affordable & in a decent location, but I wish I would've thought twice.. Upon check-in their was a marijuana odor coming from the front of the hotel, I was unbothered by this scent especially seeing as the room I booked was on... More 

Was this review helpful? Yes 2
hchenguest, Manager at GuestHouse Inn Atlanta Norcross, responded to this review

We apologize for your recent experience at our property. We do apologize for the way our staff may have handled things and for the condition of your room. Thank you for leaving your comments. More 

Boston, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 14, 2015

Extremely friendly and accommodating staff. Conveniently located--right off the highway and close to many ammenities. No more than 1/2 hour to most Atlanta attractions. Twenty minutes to Stone Mountain. Pool is nice--great for kids. Continental breakfast is indeed limited--go out for breakfast. There are plenty of places close by to choose from. Overall, this was a very satisfying experience. You... More 

Was this review helpful? Yes 1
hchenguest, Manager at GuestHouse Inn Atlanta Norcross, responded to this review

Thank you, yes we do not have a lot of items in the morning due to our county's regulations for properties that do not have kitchens. We can only serve individually wrapped items. Thank you for taking the time to leave your experience here. We really appreciate it! More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 12, 2015

This place is clean and safe and we will be staying here again. They have changed their ISP- don't expect to be able to surf the web. Slower than dial-up... Room are old, but clean. Beds are comfortable. We live version it here until the recent changes to a really slow internet. Forces to use phone personal hotspot.

Was this review helpful? Yes 1
hchenguest, Manager at GuestHouse Inn Atlanta Norcross, responded to this review

We apologize for your experience with our internet. A couple months ago we actually upgraded our internet speeds, but unfortunately our provider had intermittent outages yesterday. We apologize for not communicating this well to everyone. Thank you for taking the time to leave your feedback. More 

Valdosta, Georgia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 4, 2015

Every time I've seen this hotel on the web, I've wondered what's the catch. Is it in the bad part of town? Is it a cover for the Bates Motel? How could a decent hotel be this close to Atlanta, and still be so cheap? After a three night stay, I can say that this hotel wasn't any of those... More 

Was this review helpful? Yes 1
hchenguest, Manager at GuestHouse Inn Atlanta Norcross, responded to this review

Thank you. We really appreciate your review and it means a lot to us that you gave us a try and had a good experience. We know our property isn't the newest but we work hard to provide a place to stay for a good value so that guests can experience everything Atlanta has to offer. Please come visit us... More 

2 reviews
3 of 5 stars Reviewed May 21, 2015

This place is great for the money. Nothing fancy but it worked out great after checking ourselves out of the Crack -house infested Super 8 that was next door. It also has a few spots for tractor trailer parking. The room is clean and the beds were okay.

Was this review helpful? Yes
hchenguest, Manager at GuestHouse Inn Atlanta Norcross, responded to this review

Thank you for taking the time to leave your feedback and experience. We do have about 4 spots of larger truck parking and many of our guests make use of those. Please come see us again! More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 3, 2015 via mobile

Blood stain on sheet (or what appeared to be blood). Friend found toothpick in sheets. Threadbare towels. Black mold in bathroom. Overwhelming stale cigarette smell. I can't say much more than that without being mean. Yuck.

Was this review helpful? Yes 3
hchenguest, Manager at GuestHouse Inn Atlanta Norcross, responded to this review

We apologize for your recent experience at our property. We are surprised that nothing was mentioned during your stay with a room of that condition. We are also surprised because we often do room checks. We encourage all guests to inform us of any issues so that we can make each guest's stay enjoyable. That way if there is a... More 

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