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GuestHouse Inn Atlanta Norcross

Certificate of Excellence
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2050 Willow Trail Parkway, Norcross, GA 30093
Best prices for: 1 room 1 guest
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GuestHouse Inn Atlanta Norcross
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GuestHouse Inn Atlanta Norcross
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140 reviews from our community

Traveler rating
    71
    45
    10
    5
    9
See reviews for
33
32
19
26
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
3 of 5 stars Reviewed 3 days ago NEW

This place is great for the money. Nothing fancy but it worked out great after checking ourselves out of the Crack -house infested Super 8 that was next door. It also has a few spots for tractor trailer parking. The room is clean and the beds were okay.

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Blood stain on sheet (or what appeared to be blood). Friend found toothpick in sheets. Threadbare towels. Black mold in bathroom. Overwhelming stale cigarette smell. I can't say much more than that without being mean. Yuck.

Was this review helpful? Yes 2
hchenguest, Manager at GuestHouse Inn Atlanta Norcross, responded to this review

We apologize for your recent experience at our property. We are surprised that nothing was mentioned during your stay with a room of that condition. We are also surprised because we often do room checks. We encourage all guests to inform us of any issues so that we can make each guest's stay enjoyable. That way if there is a... More 

Nashville, Tennessee
Senior Contributor
40 reviews 40 reviews
33 hotel reviews
39 helpful votes 39 helpful votes
1 of 5 stars Reviewed April 17, 2015 via mobile

Just a cheap old motel that doesn't worth the money spent. Non smoking rooms smells like a mix of mold and cigarette. Everything inside was old, shabby, tacky and nasty. Don't stay there! Go crash somewhere else

Was this review helpful? Yes 4
hchenguest, Manager at GuestHouse Inn Atlanta Norcross, responded to this review

We apologize for your experience at our property. We only wish we had known during your stay to move you to another room. We will be working hard to train our housekeeping better to report rooms that may smell. We are in fact an older property, but we believe our pictures accurately depict what our rooms look like. We apologize... More 

Valdosta, Georgia
Contributor
12 reviews 12 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed April 16, 2015

Stayed here while in the area for a long weekend vacation. The property is older but clean. You cant beat the price, $47/ night. About 20 mins from downtown and an hour from Athens. Housekeeping left a little to be desired. They did make our beds, leave clean towels. But they didn't take the trash out, which wasn't good considering... More 

Was this review helpful? Yes 2
hchenguest, Manager at GuestHouse Inn Atlanta Norcross, responded to this review

Thank you for your review. We apologize that our housekeeping staff has not be up to par recently. We've been in the middle of training new girls. Thank you for your recommendations on the upgrades for our property. We've been working on different upgrades for our property. We recently installed a new roof and are in the process of doing... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 26, 2015

We enjoyed our over night stay most happily. Clean and spotless. Quiet and the curtains kept out all outside lighting. Wish they had a chain all around the U.S. of A. $49.00 plus tax : no lie Will stay here again Will make our route fit this nice stay over

Was this review helpful? Yes 2
hchenguest, Manager at GuestHouse Inn Atlanta Norcross, responded to this review

Thank you so much for your review. We actually are a chain - there are GuestHouse Inns across the states (and even one in China, I think) but we are all individually managed. We look forward to accommodating you again in your next visit to Atlanta. Thank you again! More 

Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 12, 2015

Honestly, I was skeptical about this hotel. I saw their rates and looked at pictures, and thought it was highly unlikely that it would be a nice place to stay at. I was pleasantly surprised, however. Yes, this hotel is old, but it is very clean and maintained well. The services at the front desk was excellent, and they had... More 

Was this review helpful? Yes 1
hchenguest, Manager at GuestHouse Inn Atlanta Norcross, responded to this review

Thank you for your kind comments. We are definitely an older property and are not as updated as some larger brand names. We do work hard to keep our property clean and safe and believe that good service should always be part of hospitality. We apologize for the disturbance of the tree cutting (it was long overdue and starting to... More 

Sumter, South Carolina
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 9, 2015

My husband and I stayed at the Guesthouse Inn for one night while on a trip to Atlanta to see family. The hotel provided all of my needs for such a great price and location. The hotel is located right off of I-85 and only a 20 minute drive to downtown Atlanta. There was many restaurants in short driving distance,... More 

Was this review helpful? Yes 1
hchenguest, Manager at GuestHouse Inn Atlanta Norcross, responded to this review

Thank you so much for choosing to stay with us for your Atlanta visit. We work hard on security to keep our property quiet at night so your compliment here is especially meaningful to us. We look forward to your next visit to Atlanta! More 

Lilburn, Georgia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 25, 2015

My family and I stayed at this particular hotel with all smiles. The service was fast, price of rooms were what we were looking for, the rooms were always cleaned and tended to, the wifi was great, and the staff was awesome.

Was this review helpful? Yes 2
hchenguest, Manager at GuestHouse Inn Atlanta Norcross, responded to this review

Thank you so much for your kind feedback. We are glad we fit your needs for your Atlanta visit. Please come back to see us! More 

Atlanta, Georgia
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 29, 2015

We booked this hotel for 3 nights but checked out after the first night. While the rooms were very clean and the staff was great, I just didn't feel safe. When we checked in, we saw a few patrons hanging out smoking cigarettes. It seemed like several of the patrons were truck drivers, migrant workers and families in transition.

Was this review helpful? Yes 1
hchenguest, Manager at GuestHouse Inn Atlanta Norcross, responded to this review

Dear Michelle, Thank you for taking the time to review us. We apologize that we were unable to make you feel safe at our property. We do get some guests that are truck drivers or construction workers and some guests do smoke outdoors (which we actually appreciate since it keeps it out of our rooms.) Thank you for giving us... More 

Cartersville
Contributor
20 reviews 20 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 19, 2015

This place was very nice and conveniently located off I-85. They only charged me $25 for early 6am check-in which was very reasonable. There's nice little breakfast snacks and coffee up front but that's about all you get breakfast wise. The king bed was spacious and comfy and the AC unit was good. Also had a massage chair which was... More 

Was this review helpful? Yes 3
hchenguest, Manager at GuestHouse Inn Atlanta Norcross, responded to this review

Thank you so much for your review, we're happy you had a good experience with us. Just to clarify a few things - we do have an elevator and we apologize that wasn't made known to you upon check in - it's at the corner of our building. Sometimes it doesn't make sense to take it depending on the location... More 

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