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All 38 Norcross hotels

Red Roof Inn Atlanta - Norcross

2.0 of 5 Hotel   |   5171 Brook Hollow Parkway, Norcross, GA 30071
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56%
Ranked #23 of 38 hotels in Norcross
A recent review
3 of 5 stars Reviewed May 14, 2014
Sue C Norcross
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  • Reviews (57)
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57 people have reviewed this hotel

Traveler rating
    26
    6
    7
    5
    13
See reviews for
9
3
10
21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Chicago, Illinois
2 reviews
1 of 5 stars Reviewed 4 weeks ago via mobile

I stayed in this flea bag roach motel on August 1, 2014. I originally booked two nights until I had the misfortunate event of seeing my room. It was in the middle of the night and I had nowhere else to go. When I got into the room it smelled like homeless people. Foul and stinky. The toilet seats had... More

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Houston
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 4 weeks ago

This hotel was very dirty. While I can understand that not all Red Roof Inns can be brand new (this one has not been renovated), it can be at least clean. I was afraid to walk on the carpet barefooted. The bed was lumpy at best and I am not usually very particular. If you want to stay competitive, please... More

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 23, 2014

I checked in this hotel around 5 pm and back out at 4 am. Nastiest place I've ever stayed. If u wanna stay around a bunch of drug dealing low life's then this is the place for u!! I brought my dog with me, which stays in the cage in the room, and I was asked by several guests while... More

Was this review helpful? Yes 1
Minneapolis, MN
Senior Contributor
27 reviews 27 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 16, 2014

I booked this through Expedia (without knowing the area) for my 22 year old son for a business trip for him. Unless you are not afraid of drug dealing and thugs everywhere, do not book here! After he checked in and saw the gang tags in the elevator, blood on the ground on the way to his room and dozens... More

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Norcross
1 review
3 of 5 stars Reviewed May 14, 2014

The staff at the front desk were very nice. No complaints with them. Although basically clean, my non-smoking room had a strong stale smoke odor and there was a couple of large spots that appeared to be blood in front of the sink. The box springs REALLY need covers on them, they were grungy. WiFi was good, and my stay... More

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Carterville, Illinois
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 5, 2014

I refuse to rate this motel - there is no negative rating. I'm a frequent business traveler, so when I say this was the worst experience I ever had - it means a lot. I never got the "King Deluxe" room I reserved in advance, and was charged for. The first rooms was filthy, beds unmade, trash everywhere. I was... More

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RRI0166, General Manager at Red Roof Inn Atlanta - Norcross, responded to this review

Thank you for submitting your comments concerning your stay with us at the Red Roof Inn Indian Trail. Your comments will be provided to our staff members for review as well as training opportunities. We apologize that you experienced such an inconvenience during your stay and value you as a guest with us. In approximately a week or two, we... More

Atlanta, Georgia
Top Contributor
65 reviews 65 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed May 3, 2014

this motel is in a really rough area.. I was staying here at times until I was awakened at 2 am by police wanting to search my room..there is ALOT of crime in this area,, this happened the first day of may just across the street... http://www.wsmv.com/story/25416753/norcross-police-search-for-waffle-house-robber-armed-with-pitchfork just last night 5-2-2014 several people were arrested AT THIS MOTEL with a... More

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RRI0166, General Manager at Red Roof Inn Atlanta - Norcross, responded to this review

Thank you for sending us your feedback from your stay with us at the Norcross location. In the last few months this location changed hands from Corporate owned to a Franchise. In the process, we have gone through several staff member changes and have had to provide adequate training around the clock. Unfortunately, during your stay, an incident occurred with... More

Norcross, Georgia
1 review
4 of 5 stars Reviewed March 11, 2014

I love this location. I love all the employees here especially the morning shift lady. She is great! She is very friendly to the guest and my family. They just need to improve on the room quality and the type of guest they check in.

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Atlanta, Georgia
1 review
2 of 5 stars Reviewed March 7, 2014

Management is horrible, there was an issue with their billing and instead of staying and helping she decided to leave and go to dinner leaving one employee to handle a crowd of people on a busy Friday night, then maybe get to me even though i was there first. It took hours btw!!! She should have called the help desk... More

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1 review
5 of 5 stars Reviewed March 6, 2014 via mobile

I think the the staff are wonderful I like the friendliness for the front desk staff Linda and Quint they are always kind and helpful when ever I stay and I always see a smile even if they are having a bad day

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Additional Information about Red Roof Inn Atlanta - Norcross

Address: 5171 Brook Hollow Parkway, Norcross, GA 30071
Location: United States > Georgia > Norcross
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Atlanta - Norcross 2*
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22 photos of this hotel

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Amenities

Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
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Official Description (provided by the hotel)
Red Roof Inn Atlanta - Norcross is conveniently located off of I-85, near a variety of restaurants and shopping. The North Atlanta Trade Center, Gwinnett Medical Center, Mercer Univ. of Atlanta, the Mall of Georgia and Stone Mountain Park are all located within 15 minutes of this hotel. ... more   less 
Number of rooms
115

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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