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Red Roof Inn Atlanta - Norcross

2.0 of 5 5171 Brook Hollow Parkway, Norcross, GA 30071
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Red Roof Inn Atlanta - Norcross
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Red Roof Inn Atlanta - Norcross
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60 reviews from our community

Traveler rating
    26
    6
    8
    6
    14
See reviews for
9
5
11
21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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    (22)
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    (19)
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ATL
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Need new management and renovating The A/C was noisy, It has roaches, our first room was dirty with cups on the floor and condoms in the trash from the previous guest. The second room was better but the Hotel as a whole needs HELP. Like Renovating and better Management.

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Winder, Georgia, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed September 17, 2014

This property is very old and poorly maintained. It is in serious need of reconditioning. The stairwells smelled like urine. The carpet was loose and wrinkled up. The electrical outlets were "loose", meaning that items plugged into them didn't stay in well. The mattresses were hard and unforgiving. I didn't peel the sheets back to look at the mattress, but... More

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Chicago, Illinois
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 3, 2014

Great location,free wi-fi...accessible to city center...price affordable...comfortable..restaurants close by...entertainment for both adults and children close by and affordable as well...will defintely stay there in the future!

Was this review helpful? Yes 1
Chicago, Illinois
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 4, 2014 via mobile

I stayed in this flea bag roach motel on August 1, 2014. I originally booked two nights until I had the misfortunate event of seeing my room. It was in the middle of the night and I had nowhere else to go. When I got into the room it smelled like homeless people. Foul and stinky. The toilet seats had... More

Was this review helpful? Yes 1
Houston
Contributor
11 reviews 11 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 3, 2014

This hotel was very dirty. While I can understand that not all Red Roof Inns can be brand new (this one has not been renovated), it can be at least clean. I was afraid to walk on the carpet barefooted. The bed was lumpy at best and I am not usually very particular. If you want to stay competitive, please... More

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 23, 2014

I checked in this hotel around 5 pm and back out at 4 am. Nastiest place I've ever stayed. If u wanna stay around a bunch of drug dealing low life's then this is the place for u!! I brought my dog with me, which stays in the cage in the room, and I was asked by several guests while... More

Was this review helpful? Yes 1
Minneapolis, MN
Senior Contributor
27 reviews 27 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 16, 2014

I booked this through Expedia (without knowing the area) for my 22 year old son for a business trip for him. Unless you are not afraid of drug dealing and thugs everywhere, do not book here! After he checked in and saw the gang tags in the elevator, blood on the ground on the way to his room and dozens... More

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Norcross
1 review
3 of 5 stars Reviewed May 14, 2014

The staff at the front desk were very nice. No complaints with them. Although basically clean, my non-smoking room had a strong stale smoke odor and there was a couple of large spots that appeared to be blood in front of the sink. The box springs REALLY need covers on them, they were grungy. WiFi was good, and my stay... More

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Carterville, Illinois
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 5, 2014

I refuse to rate this motel - there is no negative rating. I'm a frequent business traveler, so when I say this was the worst experience I ever had - it means a lot. I never got the "King Deluxe" room I reserved in advance, and was charged for. The first rooms was filthy, beds unmade, trash everywhere. I was... More

Was this review helpful? Yes 1
RRI0166, General Manager at Red Roof Inn Atlanta - Norcross, responded to this review

Thank you for submitting your comments concerning your stay with us at the Red Roof Inn Indian Trail. Your comments will be provided to our staff members for review as well as training opportunities. We apologize that you experienced such an inconvenience during your stay and value you as a guest with us. In approximately a week or two, we... More

Atlanta, Georgia
Top Contributor
65 reviews 65 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed May 3, 2014

this motel is in a really rough area.. I was staying here at times until I was awakened at 2 am by police wanting to search my room..there is ALOT of crime in this area,, this happened the first day of may just across the street... http://www.wsmv.com/story/25416753/norcross-police-search-for-waffle-house-robber-armed-with-pitchfork just last night 5-2-2014 several people were arrested AT THIS MOTEL with a... More

Was this review helpful? Yes
RRI0166, General Manager at Red Roof Inn Atlanta - Norcross, responded to this review

Thank you for sending us your feedback from your stay with us at the Norcross location. In the last few months this location changed hands from Corporate owned to a Franchise. In the process, we have gone through several staff member changes and have had to provide adequate training around the clock. Unfortunately, during your stay, an incident occurred with... More

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Additional Information about Red Roof Inn Atlanta - Norcross

Address: 5171 Brook Hollow Parkway, Norcross, GA 30071
Location: United States > Georgia > Norcross
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Atlanta - Norcross 2*
Number of rooms: 115
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