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Red Roof Inn Atlanta - Norcross

5171 Brook Hollow Parkway, Norcross, GA 30071
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1 room 1 guest
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Red Roof Inn Atlanta - Norcross
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82 Reviews from our TripAdvisor Community

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Traveler rating
    30
    8
    10
    11
    23
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15
10
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26
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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    (26)
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Clearwater, Florida
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Traveled to this area from Florida to tend to some business. We needed only one night in the motel while we were here. Found this one online and it was very convenient and also inexpensive so we booked the room the evening before we started our trip One positive aspect, we requested a top floor room online and our room... More 

Was this review helpful? Yes
Lafayette, Tennessee
1 review
1 of 5 stars Reviewed 6 days ago NEW

This was the nastiest hotel we've ever seen. Shady characters who were half dressed were standing with their hotel room door open when we got back from Stone Mountain around 10:30 p.m. Just plain filthy. Awful. Toilet paper was stuffed into the peephole of our door. Not sure there was even a glass in the hole. Would give this a... More 

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Providence, Rhode Island
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I reserved this hotel for 2 nights (8/20-22) because it was across from the place I had an interview in the morning. Checked in around 1:30am or so due to flight delays. Firstly the outside smelled like a junk yard. Some guys hanging outside asks me which room I was in. Upon entering the "non-smoking" room reeked of smoke and... More 

Was this review helpful? Yes 1
Minnesota
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

It was great when I was in this motel, staff is good and very helpful, people expect 5 star experience at regular rate , how come possible, well we checked around 1 am in the morning they gave us free bottle of water with smile , we enjoyed our stay , if I come back to Atlanta then I will... More 

Was this review helpful? Yes 1
Plains, Georgia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I had a second floor room, Deluxe 2 Queen Beds. A large hole in the carpet by the door. Furniture all scrathed and worn with age. Half the lights didn't work. No computer desk or plugs, had to move a little round table to the other side of the room for my laptop. Beds were worn out and the sheets... More 

Was this review helpful? Yes 1
Atlanta, Michigan
1 review
5 of 5 stars Reviewed July 16, 2015

I have read all bad and good reviews online then I thought let me give a chance ,I been there and 100% satisfied with their changes , neighbor said before this place were not good but the new management is really working hard ,love house keeping services , usually other motel gives house keeping services ones a week but red... More 

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Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 24, 2015

I have been traveling for 12 hours it was around 1:10 pm in the afternoon. I pulled into the Red Roof Inn. Before checking in I asked the desk clerk are the rooms clean and he responded yes we recently renovated our rooms. I requested a 1st floor, but he said he had nothing available but on the third floor.... More 

Was this review helpful? Yes 2
usa1281, Manager at Red Roof Inn Atlanta - Norcross, responded to this review

I apologize for your experience at our inn, we work to make sure all of our guest never have this type of take away after staying with us and in this case we fell short .we have refunded your room night and more importantly I am working with my staff so this experience is never repeated, I hope you will... More 

2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed June 5, 2015 via mobile

Listen up my friends...... Take my advice and do not ever book a room at this "hotel" unless you enjoy the following: brown stains on your bed sheets, brown stains on all the walls, brown handprint stains on the wall???filthy rug, thug activity outside your door, foul odor in room, cigarette burns all over your filthy comforter, refusal of clean... More 

Was this review helpful? Yes 4
usa1281, Manager at Red Roof Inn Atlanta - Norcross, responded to this review

Dear guest Thanks for your comments, you can be sure that we’re working now to make the hotel better than ever before, I talked to front desk and checked everything, you check in at 11 pm and having a trouble with room but our front desk did offer you to change the room at 12 am but you denied ,also... More 

Savannah, Georgia, United States
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 20, 2015

So we needed a place to stay while finding an apartment. It doesn't look like much but the new owners are constantly making improvements. In the two weeks we were there we saw then putting up a privacy fence around the property and new mattresses in all the rooms, they also put the standard safes in the rooms. When we... More 

Was this review helpful? Yes
usa1281, Manager at Red Roof Inn Atlanta - Norcross, responded to this review

Dear guest Thanks for your kind comment about our hotel and our staff, I am so pleased that you would recommend our property to others and I hope you have opportunity to do that soon, we take pride in this hotel and its amenities and sincerely, appreciate the opportunity to serve you, I am glad we could satisfy to you... More 

Raleigh
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed April 18, 2015

The hotel is surprisingly quiet and a great place to bring a dog. They even have a small fenced in area for the dogs to run around. The staff was very friendly. We requested a non-smoking room but it smelt like someone had chained smoked in it. The room was relatively clean, but there were some repairs needed on the... More 

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