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Hilton Atlanta Northeast

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5993 Peachtree Industrial Blvd., Norcross, GA 30092-3416
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Hilton Atlanta Northeast
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Hilton Atlanta Northeast
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488 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lakewood Ranch, Florida
Level Contributor
190 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
3 of 5 stars Reviewed yesterday NEW

This Hilton is very rundown, currently. Luckily, a major renovation is in process from top to bottom. I would definitely book this hotel again next year for an annual meeting in the area. This year, the reason for 3 stars is the staff - they are over the top accommodating and focused on trying to minimize the inconvenience to hotel... More 

Was this review helpful? Yes
1 review
3 of 5 stars Reviewed 2 days ago NEW

It's pretty outdated but you cannot go wrong with the price .. It was odd that the complimentary bottles of Lotion and shampoos were empty . But they remedied it with. 5 minutes of calling .. Price and place not bad . Staff nice too .. They are remodeling and this may b the reason so cheap on Priceline .... More 

Was this review helpful? Yes
Jonesboro, United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

The hotel was good. Front desk staff need training. cleaning staff and restaurant - breakfast was good.There was construction going on in lobby. No chocolate chip cookies as promised. No info given: directions to elevators, what's available on site or in the area.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Marcy A, General Manager at Hilton Atlanta Northeast, responded to this review

Thank you for taking the time to complete a review. I appreciate your feedback and have shared your comments with my Front Office Team. I hope you will come back and see us post-renovation! More 

Port Saint Lucie
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Three weeks ago I had to come to Atlanta to bury my 13 year old granddaughter. I had to return three weeks later because my father had to be put into the hospital. After I got to Northside Hospital I called this hotel to make reservations for two nights. It was late when we got to the hotel and we... More 

Was this review helpful? Yes
Marcy A, General Manager at Hilton Atlanta Northeast, responded to this review

Thank you for your kind review. I have shared it with our team and I too feel that they are what set us apart from the competition. I am glad we were able to provide some comfort for you during a difficult time. We certainly look forward to seeing you again. More 

Simpsonville, United States
5 of 5 stars Reviewed 5 days ago NEW

There is some renovation construction going on, but the Hotel and staff were great! Made a short trip very worth while! The staff offered coupons and ideas to assist with my trip! Definitely would stay again!

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Marcy A, General Manager at Hilton Atlanta Northeast, responded to this review

Thank you for your review. I am glad you enjoyed your stay and hope that you will have the opportunity to come back and see all of our updates that are underway! More 

1 review
1 of 5 stars Reviewed 1 week ago

The rooms and all common areas are totally disgusting. Wallpaper is peeling from the bathroom walls. The grout is black and dirty. There are no refrigerators in the room. The ice maker was broken on our floor. The Internet goes in and out in the makeshift lobby and exercise room. There is construction and you can't get to the restaurant... More 

Was this review helpful? Yes 1
Marcy A, General Manager at Hilton Atlanta Northeast, responded to this review

Thank you for your feedback. I apologize if we did not meet your expectations. As you noted, we have started our much anticipated renovation and are very excited about the updates that are coming soon and that will address the issues you noted about your room. There never seems to be a good time to do a renovation, but we... More 

Hobart, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

We booked 2 rooms with 2 double beds in each room, all we got was single beds. We then asked for extra blankets and pillows 3 times finally they brought some which we not washed or dried properly because the blankets were hard and smelled bad. Next morning we needed luggage carts, I sent my daughter downstairs to ask the... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Marcy A, General Manager at Hilton Atlanta Northeast, responded to this review

Thank you for your feedback. I apologize that we were not able to accommodate your room type requests for your stay. We do our best to put people in specific rooms, but are sometimes at the mercy of the business levels. I have shared your comments with our team so that we can continue to improve our service. More 

Streamwood, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The Hotel rooms are in desperate need of updating as well as sound proofing. The air conditioner was extremely loud, sounded like i was in the back of an airplane. The staff was very courteous and welcoming. However, it would have been nice to have been told there was a promotion code for Wi-Fi as i paid for it because... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Marcy A, General Manager at Hilton Atlanta Northeast, responded to this review

Thank you for your feedback. I hope that you were able to see our rendering boards of our renovation when you were here. We are very excited to have started an extensive renovation that will encompass the entire hotel. I hope if you are in the area again, that you will give us another opportunity and come see our "new"... More 

Nashville, United States
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

As a frequent traveler, I have experienced it all. What a pleasant surprise! With the added work of renovation, the hotel staff greeted me promptly at check-in. Sejla, Jasmine, and Terrance answered all my questions and quickly helped me at the impromptu front desk. The concierge lounge is worth noting complete with brownies. The food is fresh and delicious. This... More 

Was this review helpful? Yes
Marcy A, General Manager at Hilton Atlanta Northeast, responded to this review

Thank you so much for your review. I have shared your comments with the team, as they always enjoy hearing the praise. I am sure you can imagine the trepidation of undergoing such an extensive renovation and not know the impact it will have on our guests. So we certainly appreciate your understanding and kind review. I hope you will... More 

Level Contributor
41 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It wasn't the best Hilton I've ever stayed in but certainly clean, decent and breakfast was free. Concierge lounge was not worth visiting - food was not good and drinks were not free. I would prefer to stay at Hampton inn in the area next time. Better by far than Marriott norcross in any case.

Was this review helpful? Yes
Marcy A, General Manager at Hilton Atlanta Northeast, responded to this review

Thank you for your review. I appreciate your feedback and wanted to let you know that we have started our renovation and the Concierge lounge will be expanded and significant changes are planned. I hope that if you are in the area again, you will come see our progress. More 

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