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Hilton Atlanta Northeast

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5993 Peachtree Industrial Blvd., Norcross, GA 30092-3416
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1 room 1 guest
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Hilton Atlanta Northeast
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499 Reviews from our TripAdvisor Community

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Traveler rating
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    127
    111
    70
    42
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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New York City, New York
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This hotel was undergoing some renovation during my stay but the overall stay experience was good. As a gold member I was able to choose a Junior Suite during e-check-in but it turned out to be a studio room with a sofabed. Breakfast in the restaurant was very good (one of the best I've had at Hilton hotels) but service... More 

Was this review helpful? Yes
Marcy A, General Manager at Hilton Atlanta Northeast, responded to this review

Thank you for taking the time to complete a review. I appreciate your feedback and have shared your comments with our restaurant manager. I apologize that our service was not up to the proper standards during your visit. You mentioned the renovation, of which that portion is almost complete and I hope if you are in the Atlanta area again,... More 

Orlando, Florida
Level Contributor
105 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Before I begin this review, I must say that the staff was courteous and excellent, check in smooth and efficient. With that said, the hotel is very dated. Our non-smoking room smelled like it had been smoked in numerous times yet Febreeze had been used to try to cover it up. If you like brass (aka gold finishes) this place... More 

Was this review helpful? Yes
Marcy A, General Manager at Hilton Atlanta Northeast, responded to this review

Thank you for taking the time to complete a review. As you mentioned, we are in the process of a full renovation, which will be complete by the end of the year and will certainly address the dated issues you mentioned. I hope you will come back and see our updates if you are in the Atlanta area, as they... More 

1 review
2 of 5 stars Reviewed 1 week ago

The hotel sits back from the highway and is easy to miss. If you don't know where it is, you'll miss it. Overall, the hotel is torn up as it is being renovated. Right now it is the location and not the hotel quality that will have me returning. The restaurant is ok, pricey for selection.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Marcy A, General Manager at Hilton Atlanta Northeast, responded to this review

Thank you for your feedback. The renovation you mentioned is of the lobby, which is being completely redone, and therefore had to be sectioned off from the remainder of the hotel during the construction. The work is scheduled to be complete on Sept. 1! I hope that you will be able to enjoy our updates during your next visit. More 

Athens, Georgia
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 1 week ago

Food ordered from room service was cold 2/3rds of the time. Room service staff was unprofessional most of the time as well. Rooms are dated and have a strong musty smell to them. Day to day house keeping was above average. Long term Maintanence needs some help. The sofa in the room was stained. And the microwave was stacked on... More 

Was this review helpful? Yes
Marcy A, General Manager at Hilton Atlanta Northeast, responded to this review

Thank you for your review. I have shared your comments with my Director of Food and Beverage and restaurant manager. It appears you were here to see that we were under renovation, which will be a significant change and address some of the issues that you noted. I hope that if you are in the area again, you will come... More 

Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Currently under renovation so lots of construction and some inconveniences such as Lobby and entrance moved. However, this hotel is in need of renovation. A bit dated. Room was clean and nice size but the AC controls are very dated and make it hard to fine tune the temps. Door locks are old style but nothing to complain about just... More 

Was this review helpful? Yes
Marcy A, General Manager at Hilton Atlanta Northeast, responded to this review

Thank you for your feedback. We are excited about our renovation that will include the entire hotel (including new thermostats!) by the end of the year. The lobby will be back in operation Sept. 1. We are very excited about the updates and I hope that you will come back and see them if you are in the Atlanta area. More 

Charlotte NC, United States
1 review
4 of 5 stars Reviewed 1 week ago

The thing that stood out for me on this visit was the way the staff always spoke and made you feel very welcome during your stay. They went out of their way to make sure that I was taken care of and wanted to make sure that I had everything that I needed.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Marcy A, General Manager at Hilton Atlanta Northeast, responded to this review

Thank you for your feedback. I am glad you enjoyed your stay and our staff. I hope that you will come back and see our updates if you are in the Atlanta area. More 

Pennsylvania
Level Contributor
51 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 1 week ago

Our rooms were not available when we checked in well after 5 PM in the evening. The check in experience wasn't good and the attitude of the front desk person was worse. I was made to feel like I was bothering her when trying to check in. I was ignored while she was looking at the screen and then some... More 

Was this review helpful? Yes
Marcy A, General Manager at Hilton Atlanta Northeast, responded to this review

Thank you for completing a review. Unfortunately because your stay was so long ago, I am not able to access the camera system to investigate. I will certainly address the items you noted with my front office manager. More 

Atlanta, Georgia
1 review
4 of 5 stars Reviewed 2 weeks ago

I had a great experience working with Elaine for my wedding. She was very accommodating and responded quickly to all my emails and phone calls. My room was beautiful and perfect for myself and my bridesmaids to get ready in. The hotel was very accommodating and provided a free shuttle to take all the groomsmen to our wedding venue. Thanks... More 

Was this review helpful? Yes
Marcy A, General Manager at Hilton Atlanta Northeast, responded to this review

Thank you for your feedback. I am glad that we were able to be a part of your special day and that all went well. More 

Dunwoody, Georgia
1 review
5 of 5 stars Reviewed 2 weeks ago

The Hilton made our weekend one to remember. All of our guest were extremely happy with the rooms. The fact that they are pet friendly made it possible for my Aunt to come to Wedding. We had the suite on the 10th floor that our guest used as a place to get together. It was perfect. Even with the construction... More 

Was this review helpful? Yes
Marcy A, General Manager at Hilton Atlanta Northeast, responded to this review

Thank you for your review. I am glad you enjoyed your stay and that we were able to be a part of the celebration. I hope you will come back and see us if you are in the Atlanta area. More 

Atlanta, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

I am generally a fan of Hilton hotels. This one, however, has gotten to the point of being so extremely overpriced for the money that I will never stay at a Hilton again, given the choice. Some of the key disgusting things that happened during our stay were feces floating in the swimming pool and the cleaning staff BANGING on... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Marcy A, General Manager at Hilton Atlanta Northeast, responded to this review

Thank you for your feedback. I apologize if your stay was not what you expected. I have shared your comments with my Director of Housekeeping. More 

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