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All 38 Norcross hotels

Hilton Atlanta Northeast

3.5 of 5 Hotel   |   5993 Peachtree Industrial Blvd., Norcross, GA 30092-3416
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56%
Ranked #15 of 38 hotels in Norcross
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315 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
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English first
1 review
4 of 5 stars Reviewed yesterday NEW

It was an ideal location for business meeting. Parking was little challenge with the multiple family reunions going on. Everything is ala carte so be prepared for that. Internet, and breakfast has costs. Customer Service was excellent.

Review collected in partnership with Hilton Hotels & Resorts

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atlanta, United States
1 review
3 of 5 stars Reviewed 1 week ago

Staff very pleasant, but lack of 24-hr free coffee/tea/water service did not make me feel cared for. Ditto for lack of free wifi. Insufficient staff for group sign-in, and for breakfast. Breakfast bar too costly. One chair in room was EXTREMELY beat up. Wallpaper in bathroom was peeling. Crack in bathroom vanity. AC very noisy.

Review collected in partnership with Hilton Hotels & Resorts

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Marcy A, General Manager at Hilton Atlanta Northeast, responded to this review

Thank you taking the time to complete a review. We appreciate your feedback. I apologize if you were not informed of the charges for the wi-fi when making reservations. We do follow the full-service Hilton guidelines for this and do offer complimentary work stations in our business center for anyone who does not wish to incur a charge. In addition,... More

Pensacola, FL
Top Contributor
221 reviews 221 reviews
18 hotel reviews
66 helpful votes 66 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My wife and I decided to go to Atlanta to see our Grandson play in a baseball tournament. I asked my Son-in-law about Hotels and was told that they and the team were staying at this hotel. I went to the web site and checked out the rates and booked a King room for two nights for $89.00. My Son-in-law... More

Was this review helpful? Yes
Marcy A, General Manager at Hilton Atlanta Northeast, responded to this review

Thank you for taking the time to complete a review. We appreciate your feedback. I apologize if you were not informed of the wi-fi and breakfast charges when making your reservation. We do follow the full-service Hilton guidelines for such and do offer a complementary business center for guests who do not wish to incur the charges for wi-fi. I... More

Tampa, Florida
1 review
2 of 5 stars Reviewed 2 weeks ago

We stayed here for 2 nights in June. Driving up the hotel looks very nice but you quickly realize its not as it appears. The rooms were comfortable and so were the beds. However they do not offer free wifi..they charge like $11 per day. They advertised that you can rent a refrigerator but none was available when we wanted... More

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Marcy A, General Manager at Hilton Atlanta Northeast, responded to this review

Thank you for your review. I apologize you were told that we charge for a fridge, as we do offer them complimentary upon request and availability. We are in the planning stages of an extensive renovation that will include the pool and fitness center and all rooms will have fridges. I hope that if you are in the area again... More

Asheville, North Carolina
Contributor
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The only pro: There was a friendly man at the check in desk. Cons: When I checked in there was no air conditioning through out the majority of the hotel. They were "working on the problem", but you could tell by the terrible mildew and the smell in the rooms that this is an ongoing issue. It was 90 degrees... More

Was this review helpful? Yes
Marcy A, General Manager at Hilton Atlanta Northeast, responded to this review

Thank you for your review and your feedback. I apologize you did not have a good experience. Unfortunately, we did have a major HVAC failure, however, the good news is it was short lived and has been working since. We are in the planning stages of an extensive renovation are are very excited about the updates that are coming. More

Charlotte, North Carolina
Contributor
20 reviews 20 reviews
11 hotel reviews
52 helpful votes 52 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Rooms are in total disrepair and no where near Hilton quality. They should be embarrassed to have this property in the portfolio. Changed rooms 4 times. In three the odor was reprehensible. The furniture is falling apart and needs to be thrown out and replaced. Only bright spot is the staff who tries hard with what little they have to... More

Review collected in partnership with Hilton Hotels & Resorts

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Marcy A, General Manager at Hilton Atlanta Northeast, responded to this review

Thank you for your feedback. I apologize that you did not have a good experience. We are in the design stage of an extensive renovation that will address the issues you mentioned. I hope that if you are in the Atlanta area again after the first of the year, you will give us another opportunity and come and see our... More

Indianapolis, IN
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was a quick trip so I was only there to sleep and eat breakfast. Check in was quick and easy, staff was friendly. Rooms were clean, bed was comfortable, work area was roomy. Restaurant was sufficient for what I needed. There was a breakfast buffet available, but the menu items were cheaper so I ordered from there instead. Overall,... More

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Marcy A, General Manager at Hilton Atlanta Northeast, responded to this review

Thank you for taking the time to complete a review. I appreciate your feedback and am glad you enjoyed your stay. More

Chicago, United States
2 reviews
2 of 5 stars Reviewed 3 weeks ago

The hotel looks like it has outstanding potential if it just paid a little extra attention to details, maintenance and customer service. Many things not working properly and poor response from hotel staff.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Marcy A, General Manager at Hilton Atlanta Northeast, responded to this review

Thank you for taking the time to complete a review. I am sorry to hear that you did not have a good experience. We will be going through an extensive renovation in the near future and should be able to live up to the potential that you mentioned. I hope that you will come see us after the renovation as... More

ooltewah, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Great Hotel and I was treated as expected after being a honors member since 1989, I would expect rather than bring me down from Dimond to gold with new rules they would take us old guys and be good o us.

Review collected in partnership with Hilton Hotels & Resorts

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Marcy A, General Manager at Hilton Atlanta Northeast, responded to this review

Thank you for taking the time to complete a review and for your loyalty to Hilton. More

Chapel Hill, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We got there past midnight and were exhausted and the front desk staff made everything run quickly and smoothly, they were very friendly. The hotel looked pristine, our rooms very clean, quiet, and comfortable. What's best is that we got a deal and made it very affordable. I would recommend this hotel for anyone traveling with kids as I did,... More

Review collected in partnership with Hilton Hotels & Resorts

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Additional Information about Hilton Atlanta Northeast

Address: 5993 Peachtree Industrial Blvd., Norcross, GA 30092-3416
Phone Number:
Location: United States > Georgia > Norcross
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Atlanta Northeast 3.5*
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Also Known As:
Hilton Atlanta Northeast Hotel Norcross
Hilton Hotel Norcross
Hilton Norcross
Norcross Hilton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#10 Business Hotel in Norcross
Hotel Class
Number of rooms
272

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