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All 38 Norcross hotels

Atlanta Marriott Norcross

3.5 of 5 Hotel   |   475 Technology Parkway, Norcross, GA 30092
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Ranked #17 of 38 Hotels in Norcross
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A recent review
5 of 5 stars reviewed 2 days ago
ksmiley28 Alpharetta, Georgia
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193 reviews from our community

Traveler rating
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    69
    36
    15
    16
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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English first
Alpharetta, Georgia
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel has been around for a long time and I've stayed here a few times over the years. The lobby looks nice and welcoming. Had a good time at the bar for an hour or so. Used the pool for a bit and enjoyed the peace and quiet in my room for the night. The room was clean and... More

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New York City, New York
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

Our room was quite small and poorly designed. One side of the bed was positioned within inches of a wall so it was difficult to get in and out of bed. The bathroom was tiny. While on the "throne" your knees touched the open door. There was no space in the bathroom for two people. They are very withholding with... More

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AtlMarriottNorcross, Director of Sales at Atlanta Marriott Norcross, responded to this review

Thank you for your feedback. I am sorry to hear that it took quite a long time to receive fresh towels. I have shared your experience with our Housekeeping Director so that we can make improvements in response time. I am glad that you enjoyed our comfortable beds and got a good night’s rest. Next year we will be completing... More

Northam, Australia
Contributor
17 reviews 17 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed at the hotel on two occaisions for one and two day stay. Staff very friendly and helpful. Our room was comfortable, but dated. Although it advertised WiFi was available throughout the hotel they were silent on the charges until we came to log on. Seems strange in this day and age that such a basic need of travellers often... More

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AtlMarriottNorcross, Director of Sales at Atlanta Marriott Norcross, responded to this review

Thank you for your feedback and your loyalty to our hotel. I am glad to hear that you found our staff to be friendly and helpful! I will share your comments with our team. Earlier this year we completed a major upgrade to our internet bandwidth and more than doubled the amount of access points located throughout the building. With... More

Atlanta, Georgia
Contributor
17 reviews 17 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for one night on 8/22/14. I'm Platinum so I was upgraded to a suite. The hotel needs major renovations like new carpet and cleaning inside and out. I don't know if it's because of the area it's in, but this Marriott has seen better days. The front desk staff were very friendly and professional. The breakfast was disappointing.... More

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AtlMarriottNorcross, Director of Sales at Atlanta Marriott Norcross, responded to this review

As a Platinum guest, thank you for your loyalty to Marriott! We are beginning an extensive renovation later this year starting with all of the public space. I will share your comments about the food quality with our Chef so that he can make necessary adjustments. We hope you will stay with us after the renovation so that you can... More

Bethlehem, PA
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 5 weeks ago

I am a loyal Marriott customer, and booked this hotel for a recent business trip. It was one of the more disappointing experiences I have had at a Marriott hotel. Most of the staff I encountered were friendly and helpful, however, they do not have much to work with as the building is in bad need of renovation and repair.... More

Was this review helpful? Yes 1
AtlMarriottNorcross, Director of Sales at Atlanta Marriott Norcross, responded to this review

Thanks so much for your feedback! You are absolutely right, we are in need of a renovation and I am very glad to report that we have one coming up! We will begin an extensive renovation later this year. Please check back with us for updates and we hope you will reconsider staying with us the next time your travels... More

Charleston, South Carolina
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 8, 2014

As a very frequent traveler I have to say I was both disappointed but at the same time the rate was adequate for the value of the hotel. I'd usually expect to pay in excess of 100 dollars for a Marriott hotel with breakfast included but this one was about 25 dollars less. As many others have stated this is... More

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Columbia, SC
Top Contributor
54 reviews 54 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed August 5, 2014

This older property is in need of refurbishment and some redecorating. To not be able to sleep during a mid-travel stop off due to customer inability to tune the air conditioning to the bed covers, which caused one to be too hot or too cold, was taxing.

Was this review helpful? Yes
AtlMarriottNorcross, Director of Sales at Atlanta Marriott Norcross, responded to this review

Thank you for taking a moment to share your feedback. I am so sorry to hear that you did not get a good night's rest! We are beginning an extensive renovation later this year continuing through next year. Part of the guest room renovation will include all new HVAC units in the rooms. We hope that you will give us... More

Pickerington, Ohio
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed July 25, 2014

This was the most bizarre hotel experience we have ever had. I don't even know where to begin to explain all of the issues we had last weekend when we had about 30 rooms booked for our son's wedding. Our guests had complaints too numerous to list, but I will highlight the big ones here. First, many of our guests... More

Was this review helpful? Yes 6
AtlMarriottNorcross, Director of Sales at Atlanta Marriott Norcross, responded to this review

We appreciate your detailed synopsis of the weekend. We regret that the hotel did not meet several of your expectations for your son's wedding. Since there are several different issues raised in your review, we will contact you directly by phone with updates. Our staff takes any customer dissatisfaction to heart. More

Madison, Alabama
Top Contributor
135 reviews 135 reviews
42 hotel reviews
141 helpful votes 141 helpful votes
4 of 5 stars Reviewed July 22, 2014 via mobile

While staying at this hotel we had a few things come up. The air conditioner started leaking water and the floor was soaked. Assistant Front Office Manager Terrance Hopkins handle the problem as soon as he heard about it. He had us a new room as soon as a room became available. He also checked to make sure everything was... More

Was this review helpful? Yes 4
AtlMarriottNorcross, Director of Sales at Atlanta Marriott Norcross, responded to this review

Thank you for taking a moment to share your experience with other travelers. While sometimes maintenance issues are unavoidable, I am so glad to hear that Terrance was so helpful. I will make sure to share your positive feedback with him as well as with Ed, Angelica and our Chef. We have an extensive renovation beginning later this year so... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 20, 2014

We had an terrible experience at this hotel. We book this hotel for a week long softball tournament for 140.00 a night, we thought it was a good deal at the time, but little did we know. First of all the appearance of the hotel was nice and eye pleasing but the the amenities and the service was terrible. The... More

Was this review helpful? Yes 1
AtlMarriottNorcross, General Manager at Atlanta Marriott Norcross, responded to this review

I am so sorry to hear that you did not enjoy your stay with us. We recently completed a major upgrade to our internet and our internet charges remain one of the lowest priced full-service hotels in the Atlanta area. I am sorry that we did not meet your expectations regarding laundry, microwave and refrigerator. These are items that you... More

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Additional Information about Atlanta Marriott Norcross

Address: 475 Technology Parkway, Norcross, GA 30092
Phone Number:
Location: United States > Georgia > Norcross
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Atlanta Marriott Norcross 3.5*
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Also Known As:
Marriott Atlanta Norcross Hotel Norcross
Marriott Norcross
Norcross Marriott

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