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All 38 Norcross hotels

Atlanta Marriott Norcross

3.5 of 5 Hotel   |   475 Technology Parkway, Norcross, GA 30092
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69%
Ranked #15 of 38 hotels in Norcross
GreenLeadersBronze level
A recent review
3 of 5 stars reviewed 2 weeks ago
414Bookworm Orange, Virginia
  • Reviews (182)
  • Photos (32)
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  • Room tips (39)
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182 people have reviewed this hotel

Traveler rating
    56
    66
    31
    15
    14
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43
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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English first
Dallas
Top Contributor
63 reviews 63 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed 1 week ago

Let me begin by saying that I am a Platinum member and in most Marriotts I have stayed, the staff recognizes and makes an extra effort. This hotel neither acknowledge, welcome nor make any effort to recognize a Platinum guest. all i was offered was the points (no gift), hey, you can call me spoilt, but if i spend over... More

Was this review helpful? Yes
AtlMarriottNorcross, General Manager at Atlanta Marriott Norcross, responded to this review

Thank you for your loyalty to Marriott and I sincerely apologize that you did not receive the recognition that you deserve for being a Platinum Elite member. I am disappointed to hear of your experience as our Front Desk makes an extra effort to provide warm friendly service to all of our guests but especially to our frequent travelers. We... More

Orange, Virginia
Top Contributor
171 reviews 171 reviews
74 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The exterior looks great but you go inside and you can see it needs a major refresh. Two lamp shades in the room were torn. Mattress disappointing as well. Hallway almost has an institutional look to it; rather foreboding. At least the staff is friendly. And the prices are better than some Marriotts. Grounds look super. And there's a Hertz... More

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AtlMarriottNorcross, Director of Sales at Atlanta Marriott Norcross, responded to this review

Thank you for your compliments on our grounds maintenance and friendly service! We make an extra effort to ensure our grounds are inviting and well maintained and I am glad to hear that it is noticed. We are beginning an extensive renovation later this year so please come back and check it out the next time your travels bring you... More

Alpharetta, Georgia
1 review
2 of 5 stars Reviewed 2 weeks ago

My daughter recently got married and we had rooms blocked for out of town guests. Every guest that checked in had an issue with their room. The first was a room with one double bed and a sleeper sofa for guests that had requested two beds. Then there was the party of three adults that checked into their room to... More

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AtlMarriottNorcross, Director of Sales at Atlanta Marriott Norcross, responded to this review

Thank you for your feedback. I hate to hear that you did not have a good experience during your stay. We try to accommodate all room type requests but sometimes the requests outnumber the specific room type availability. We offer rooms with one king bed and a sleeper sofa bed as a secondary option if our double/double rooms are fully... More

West Palm Beach, Florida
Contributor
20 reviews 20 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The hotel needs work. The room was clean, but the air conditioner very loud. The breakfast was terrible. The front desk manager was not at all helpfull and a little rude. My husband forgot to bring his breakfast coupon with him. I asked for him to credit my account and he said, "I can't it has been posted". All hotels... More

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AtlMarriottNorcross, Director of Sales at Atlanta Marriott Norcross, responded to this review

I am so sorry to hear about your recent experience with us. Thank you for your comments regarding the cleanliness of the room. Our housekeeping department does an excellent job. I apologize for your experience with the front desk regarding your breakfast coupon. Each coupon does have a cash value, however, I am sorry for the inconvenience and the service... More

Palm Harbor Florida, United States
Senior Contributor
41 reviews 41 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is an older property which is clean and well maintained for the most part. There is no central air in the rooms but an old wall unit which is very loud. If you are a light sleeper or need the bathroom cooled this is not the place for you. We started our stay on the wrong foot with a... More

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AtlMarriottNorcross, Director of Sales at Atlanta Marriott Norcross, responded to this review

Thank you for taking a moment to share your experience. Our hotel is an older property and we work very hard to keep it clean and well maintained. Thank you so much for recognizing it! Additionally, we have a renovation scheduled for later this year that will begin with the lobby, restaurant, meeting space and other public space areas. We... More

Gainesville, Florida
Contributor
15 reviews 15 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We just needed an overnight stay on our way somewhere else. The room was clean, the bed comfortable, front desk service helpful. We used the hot tub and pool and workout room and they were all very nice. This was the Priceline mystery offer and we feel like we got a great deal.

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Atlanta, GA
Top Contributor
64 reviews 64 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed June 2, 2014

I live locally and went to the hotel's restaurant for lunch recently. The waitress who greeted us was nice, but she disappeared after she got our drinks. Finally the hostess deigned to come over and take our order; evidently the waitress had left (??? at 11:45am?) We had average salads that were ok but overpriced and the hostess studiously avoided... More

Was this review helpful? Yes
AtlMarriottNorcross, Director of Sales at Atlanta Marriott Norcross, responded to this review

Thank you for taking a moment to share your experience with other travelers. I am so sorry to hear about your experience in our restaurant! This is definitely not the norm for our hotel. In fact, we often receive feedback about how great our service is and I am sorry you did not have that same experience. I shared your... More

Riverside, AL
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 28, 2014

Imagine my surprise when I checked in to find that one of my formerly favorite hotels was now charging $15 for wireless access - with no notice in advance. No longer high on my list. Pricing is no longer competitive with these fees, I'm sad to say.

Was this review helpful? Yes
AtlMarriottNorcross, Director of Sales at Atlanta Marriott Norcross, responded to this review

Thank you for your feedback and your loyalty to our hotel. We recently completed a major upgrade to our internet bandwidth from 12 Mbps to 40 Mbps as well as more than doubled the amount of access points located throughout the building. With all the investment now in place we have moved to the Marriott Standard of providing two levels... More

Tucker, Georgia
1 review
2 of 5 stars Reviewed May 3, 2014 via mobile

We have stayed at this hotel in the past, including just a few months ago, and had wonderful experiences. This time, however, was different. The wifi that was free is no longer, and costs $9.95 or $14.95 for 24 hours. The staff that was always friendly in the past was rude and disrespectful. We came here because there was an... More

Was this review helpful? Yes
AtlMarriottNorcross, Director of Sales at Atlanta Marriott Norcross, responded to this review

Thank you for taking a moment to share your feedback so that we can make improvements in our service. We recently completed a major upgrade to our internet bandwidth from 12 Mbps to 40 Mbps as well as more than doubled the amount of access points located throughout the building. With all the investment now in place we have moved... More

Methuen, Massachusetts
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 16, 2014

This hotel was a little dated in the room...pretty dark and gloomy. However, I was upgraded upon arrival due to my status, which always makes me happy. Additionally, the room was spacious and very clean and the bed was comfortable. The front desk staff were super friendly and very helpful whenever I needed anything. I also really liked the offerings... More

Was this review helpful? Yes
AtlMarriottNorcross, Director of Sales at Atlanta Marriott Norcross, responded to this review

Thanks so much for your feedback. I am so glad that you enjoyed our warm hospitality and great location near so many restaurants and shops. We are beginning a renovation later this year and hope you will chose to stay with us the next time you are visiting our area. More

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Additional Information about Atlanta Marriott Norcross

Address: 475 Technology Parkway, Norcross, GA 30092
Phone Number:
Location: United States > Georgia > Norcross
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Atlanta Marriott Norcross 3.5*
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Also Known As:
Marriott Atlanta Norcross Hotel Norcross
Marriott Norcross
Norcross Marriott

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#1 Green Hotel in Norcross
Hotel Class
Number of rooms
218

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