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All 37 Norcross hotels

Atlanta Marriott Norcross

3.5 of 5 Hotel   |   475 Technology Parkway, Norcross, GA 30092
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72%
Ranked #12 of 37 hotels in Norcross
Certificate of Excellence 2013
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 4 days ago
douggefreshvt Methuen, Massachusetts
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173 people have reviewed this hotel

Traveler rating
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    28
    11
    13
See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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English first
Methuen, Massachusetts
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel was a little dated in the room...pretty dark and gloomy. However, I was upgraded upon arrival due to my status, which always makes me happy. Additionally, the room was spacious and very clean and the bed was comfortable. The front desk staff were super friendly and very helpful whenever I needed anything. I also really liked the offerings... More

Was this review helpful? Yes
AtlMarriottNorcross, Director of Sales at Atlanta Marriott Norcross, responded to this review

Thanks so much for your feedback. I am so glad that you enjoyed our warm hospitality and great location near so many restaurants and shops. We are beginning a renovation later this year and hope you will chose to stay with us the next time you are visiting our area. More

Los Angeles, California
Senior Contributor
29 reviews 29 reviews
27 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

This hotel is dated. Air conditioner is loud and ineffective. The room is old and looks like a cheap hotel. Service was great and breakfast was very good. I hope Marriott invests in this hotel. But until I hear about rooms remodeling, I'll look for other hotels in the area. Some employees who work at the local office mentioned other... More

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AtlMarriottNorcross, Director of Sales at Atlanta Marriott Norcross, responded to this review

Thank you for taking a moment to share your feedback with other travelers. I am thrilled to hear you enjoyed our breakfast and our excellent customer service, which we are well known for. We are indeed investing in our hotel with an extensive renovation beginning in August. Please keep an eye out for updates as we begin the renovation. We... More

Irmo, South Carolina
Top Contributor
70 reviews 70 reviews
30 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Great location. A little older property, but very friendly people. Concierge Lounge is especially nice at this hotel. A note - there is a door on the 6th floor that has a set of internal stairs directly leading to the lounge. You don't have to go down the elevator to the 5th floor to get there.

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Atlanta, Georgia
2 reviews
1 of 5 stars Reviewed 2 weeks ago

Unfortunately, the service for this particular Marriott is really bad. When I checked in, the first room they gave us had had a smoker in it recently. While the room had been cleaned, it still clearly smelled like cigarettes. We went back to the desk for a different room. On our third night in our room, someone from housekeeping barged... More

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AtlMarriottNorcross, Director of Sales at Atlanta Marriott Norcross, responded to this review

Thank you for taking the time to complete a review. I apologize that your stay was not what you expected. We appreciate your feedback and I have shared your comments with our staff, specifically with the Front Desk and Housekeeping. We are beginning an extensive renovation that will start later this year. I hope that if you are in the... More

Southampton, United Kingdom
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 8, 2014

I think this hotel needs to be updated. Rooms are not Marriott expected standards. Breakfast is buffet style and there is a glass protection which is very useful to avoid contact with the food. But this glass is so big that you actually can't get whatever is placed on the back of the Buffett unless you have a 2 meters... More

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AtlMarriottNorcross, Director of Sales at Atlanta Marriott Norcross, responded to this review

Thank you for taking a moment to share your experience with other travelers. We have a renovation scheduled for later this year that will beigin with the lobby, restaurant, meeting space and other public space areas. Just today we posted some renderings in the lobby of the renovation plans. I am glad you were able to make good use of... More

Orlando, Florida
Contributor
11 reviews 11 reviews
4 of 5 stars Reviewed February 11, 2014 credit card Amex Card Member Review

Impressed with staff and hotel cost was very reasonable for a full service Mariott. I stayed three nights over a recent business trip and was nothing but pleased. Keep up the good work and if I am in town I will stay again.

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AtlMarriottNorcross, Director of Sales at Atlanta Marriott Norcross, responded to this review

Thanks so much for your feedback! I will share your comments with our staff. We look forward to seeing you again soon! More

Johnson City, Tennessee
Top Contributor
74 reviews 74 reviews
32 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed February 7, 2014

When I arrived I encountered a young lady that was pretty dry and maybe a little unfriendly. After a few minutes a young African American young man came up and made it much better. He was helpful, friendly, respectful and professional. What a difference a smile and service can make in the eyes of a customer. Regarding breakfast, we overslept,... More

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Dallas, Texas
1 review
5 of 5 stars Reviewed January 27, 2014

I stayed at this Marriott January 20-22 on a business trip. While there I experienced sever food poisoning (not from the Marriott). A staffmember found a clinic to diagnose and treat me, drove me there in the Marriott van, picked me up and took me to a pharmacy, and had chicken broth delivered to me room upon returning. I was... More

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AtlMarriottNorcross, Director of Sales at Atlanta Marriott Norcross, responded to this review

Thank you for sharing your experience with other travelers. We are so happy that Richard was able to make you feel more comfortable during your stay and hope you are feeling better! More

Morristown, New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 24, 2013

I checked in before midnight on business, and was brought to a room off the lobby, next to the bar. When I had registered for the room, I asked for a quiet location and was told it was going to be quiet... This was beyond NOT quiet. The bar was loud. The room was disgusting, filthy, cold and noisy, and... More

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MarriottNorcrossGM, General Manager at Atlanta Marriott Norcross, responded to this review

I wanted to thank you for giving us your feedback regarding your stay at the hotel. We do try an accommodate all guest requests for specific locations but unfortunately sometimes the requests outnumber the available rooms. I also wanted to address your concern with the bedding. We do have an outside vendor that tests the hotel regularly and we have... More

Senior Contributor
29 reviews 29 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 19, 2013

Stayed there recently on a business trip. The hotel is very nice. The staff was very helpful. I ate dinner at the hotel restaurant because I didn't feel like going out and it was good food and reasonably priced, not something always to be expected in hotels.

Was this review helpful? Yes
MarriottNorcrossGM, General Manager at Atlanta Marriott Norcross, responded to this review

Thank you so much for taking the time to post your feedback. I am so happy you enjoyed your stay and hope you will stay with us again the next time your travels bring you to the area. Have a Happy New Year! More

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Additional Information about Atlanta Marriott Norcross

Also Known As:
Marriott Atlanta Norcross Hotel Norcross
Marriott Atlanta Norcross Hotel
Marriott Norcross
Norcross Marriott
Address: 475 Technology Parkway, Norcross, GA 30092
Phone Number:
Location: United States > Georgia > Norcross
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Norcross
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Atlanta Marriott Norcross 3.5*
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