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Country Inn & Suites Norcross

Certificate of Excellence
2.5 of 5
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5970 Jimmy Carter Boulevard, Norcross, GA 30071
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Country Inn & Suites Norcross
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Ranked #2 of 25 Hotels in Norcross
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Emil P Huntley, IL
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162 reviews from our community

Traveler rating
    98
    32
    18
    11
    3
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49
17
4
62
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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Huntley, IL
Top Contributor
96 reviews 96 reviews
26 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We have stayed at this Country Inn over the past several years. The service has improved from our first stay. I would really like to retract my review of this hotel from several years ago as it has improved over time. Management is very helpful, as is the desk staff. When we travel to Norcross, several times a year we... More 

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Saint Louis, Missouri, USA
Contributor
14 reviews 14 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

My son told me to give this "0 stars". He slept on the sofa bed - the mattress could not have been more uncomfortable, every coil in the mattress could be felt, even when we took it off the sofa and put the mattress straight onto the floor. Of course we don't expect a sofa bed to be super comfortable,... More 

Was this review helpful? Yes 1
CarlsonRezidor, Online Customer Support at Country Inn & Suites Norcross, responded to this review

We are sorry to hear your son did not have a good night’s sleep due to the comfort of the sofa bed. We know a good night’s rest is very important. Please know that your comments are valued, and your suggestions will be used to consider improvements in the future. More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very nice place. Room was nice and clean. Breakfast was good and everyone was very nice. I stayed with small children and they were very understanding. I would definitely stay again as this is one of the nicer country inn and suites I've been too.

Was this review helpful? Yes 2
Salisbury, North Carolina, USA
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 10, 2014

We have recently really started to enjoy Country Inn and Suites booking this one for our Thanksgiving trip to Stone Mountain. After a minor mix up in connecting rooms, the staff fixed the issue immediately and made sure we enjoyed our stay. Only 15 minute drive to Stone Mountain and a great hotel for the price!

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
Greenville, South Carolina
1 review
5 of 5 stars Reviewed December 5, 2014

This is a great place to stay....front desk was very helpful and my room was spotless! Breakfast was fresh and the dining room was very clean. Bed linens smelled so fresh! Bath tub/shower were very clean and the towels also smelled very fresh!

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Columbus, United States
1 review
2 of 5 stars Reviewed December 1, 2014

I couldn't beat the price for the holiday weekend! But, the staff (aside from one woman at night) was unavailable and not friendly. The free breakfast had very few options (didn't expect a full spread), but would've liked to see it replenished or include healthier options.

Review collected in partnership with Country Inns & Suites By Carlson

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GANCROSS, Manager at Country Inn & Suites Norcross, responded to this review

Dear Guest, We apologize for the disappointing service you received from our staff. Thank you for complimenting the associate you met at the time of your arrival. Our team works hard to make sure our guests are comfortable and receive our best service. As you are aware I have addressed the issues at my staff end to ensure that they... More 

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