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Country Inn & Suites By Carlson, Norcross

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5970 Jimmy Carter Boulevard, Norcross, GA 30071
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1 room 1 adult
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Country Inn & Suites By Carlson, Norcross
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205 Reviews from our TripAdvisor Community

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Brevard, North Carolina
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed here twice since my last rather negative review and both times I was very pleased. The front desk receptionist was very nice. The hotel is extremely clean. I like that it is easy to get to and there is plenty of parking.

Helpful?
Thank Judy H
1 review
3 of 5 stars Reviewed 2 weeks ago

Well the room we got had no hot water, moved us to another room, an upgrade, to a suite, had no television service. The third move, another suite, finally gave us a decent room. House keeping was great, kept the room clean whenever we left. The hotel needs some upgrading seems to be showing its age.

Helpful?
Thank MARK P
Albany, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Was there with my 10yt old daughter for the Atlanta Crown gymnastics competition. It was a total waste of my Carlson club points. Room was not that clean, furniture was completely stained with empty Coke cans under the chair. Front desk employees took forever to check us in and out. My daughter liked the breakfast but asked if we could... More 

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
1 Thank PSS51782
GANCROSS, Owner at Country Inn & Suites By Carlson, Norcross, responded to this review

Dear Guest, Thank you for taking the time to reach out to us. We are looking into service & room related points you have highlighted and doing what is necessary to address the same. I also understand that you were inconvenienced by guests in room next to yours. You were upgraded being Club Carlson member with an intention to extend... More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed December 23, 2015

Such friendly staff. We're quick to resolve concerns pre-arrival and helped me every moment I needed it during a weeklong business trip. The location was also ideal. Would definitely stay here again!!

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank christX1661ZQ
Covington, Georgia
Level Contributor
3 reviews
5 of 5 stars Reviewed December 21, 2015

This was a very enjoyable stay. Very relaxing and great service from check in to check out. Very nice breakfast. The bed was very comfortable and the room was very clean, we felt very safe parking with our Mercedes. We will definitely be back.

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Natasha M
Huntley, IL
Level Contributor
118 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed December 21, 2015

When you find a good place to stay you go back. We have been here a number of times before when we visit our son. The property is clean, quiet, and reasonable. The entire staff is friendly and helpful.

Helpful?
Thank Emil P
Tampa, Florida
1 review
2 of 5 stars Reviewed December 7, 2015

Close to Stone Mountain and restaurants. Room and linen was dirty. Elevator, hallways and rooms smelled like cigarette smoke. Breakfast was horrible. Juices tasted wierd, few options and what was available was not good.

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank denisek411
GANCROSS, Manager at Country Inn & Suites By Carlson, Norcross, responded to this review

Dear Guest, I am extremely sorry that you found smoke smell during your stay. We are smoke free hotel and we have put in place controls to do our best to ensure that we don’t have smoking issues &/or policy violation. I will further look into this matter and remind my team to be more alert in identifying such issues... More 

Florida Panhandle, Florida
1 review
5 of 5 stars Reviewed November 24, 2015

Staff was so friendly, compassionate, considerate! Facility was clean, fresh, quiet, modern. Overall excellent experience. Breakfast was very good, lots of choices. Just me on crutches with my 5 yr old granddaughter, but it was like my whole family was there the way staff presented themselves

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank donnacQ2600CE
Questions? Get answers from hotel staff and past guests. Ask a question

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