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All 12 Morrow hotels

Extended Stay America - Atlanta - Morrow

2.5 of 5 Hotel   |   2265 Mt. Zion Parkway, Morrow, GA 30260
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Extended Stay America - Atlanta - Morrow
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55%
Ranked #7 of 12 hotels in Morrow
A recent review
3 of 5 stars reviewed 6 days ago
curtis g Robertsdale, Alabama
  • Reviews (34)
  • Photos (14)
  • Amenities
  • Q&A
  • Room tips (12)
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34 people have reviewed this hotel

Traveler rating
    7
    12
    5
    5
    5
See reviews for
7
3
6
11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Robertsdale, Alabama
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Not as good as it was 9 years ago when I stayed there. Cable was terrible. But location near the interstate and food was great. Staff was friendly and room was clean. I did smell marijuana in the halls a couple of times but other than that I felt safe.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Atlanta - Morrow, responded to this review

Curtis - Thank you for your recent review of your stay. We appreciate the kind comments about our friendly staff and rooms being clean; however, we apologize that our television selection did not meet your expectations. We continually work to improve our hotel, so we really appreciate you providing us with your feedback. Thank you again for your review. If... More

Fairfield, California
1 review
4 of 5 stars Reviewed June 16, 2014 via mobile

Our initial room was not what we expected and we ended up speaking with the front desk about a room change. We were met with a great attitude and a smile which made the situation that less frustrating. We were told to follow up the next morning and we were actually called by the morning staff with the room number... More

Was this review helpful? Yes
Atlanta, Georgia
1 review
5 of 5 stars Reviewed June 11, 2014

I had a great stay at this hotel. The price was great and at first I was a lil skeptical about the price. Reason being all the other hotels were higher than Extended Stay so I wondered why this one was a lower and great rate. DeQuisa (team lead) was very friendly and made me feel welcome. I will definitely... More

Was this review helpful? Yes
Atlanta, Georgia
1 review
5 of 5 stars Reviewed June 1, 2014

I'm a contractor in various states and I travel quite frequently. I visited this place for personal reasons and I was impressed enough to want to use this location for my business needs as well. The ladies at the front desk were kind, knowledgeable, and they went above and beyond to make my stay comfortable. I even remember their names....Antenika... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Atlanta - Morrow, responded to this review

The staff and I read your comments about your stay with us. I am so glad that you liked the service our staff provided, especially by Antenika and Tiandra. As well, it is great to know that we were able to provide for all of your needs while traveling on business. I do hope that you will return to our... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 12, 2014 via mobile

We were very pleased with the overall looks and service of this hotel. We will definitely look into getting a room here again in the future. The little kitchen was well equipped the only thing needed was the groceries. We also liked the fresh fruit available at the grab & go breakfast.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Atlanta - Morrow, responded to this review

Thank you for taking the time to review our hotel. I am glad to hear that you were pleased with our grab-and-go breakfast and your fully equipped kitchen. As well, I am happy that we were able to provide you with great service during your stay with us. We look forward to seeing you in the future, should your travels... More

Charlotte, North Carolina
1 review
4 of 5 stars Reviewed January 13, 2014

The staff at ESA, Morrow is wonderful for their friendliness and professionalism. The location of this facility and some of the guests mean that may of the guests are not be always respectful of the property and yet the staff consistently strives to keep up with the grounds keeping things clean. The bathroom and funature was clean, very improtant to... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Atlanta - Morrow, responded to this review

Kathleen - I appreciate you taking the time to write such a wonderful review. We are thrilled to know that our staff provided you with such great service and that you found your room to be clean as well as spacious. As well, I am glad that you liked our hotel's location. Thank you again for your review. We look... More

Chicago, Illinois
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed October 15, 2013

After reading lots of reviews about different hotels in the area. I was terrified to book with any of them.until i stumbled upon this website. held my breath and made the reservation. I was not disappointed.The staff was so nice and the room was clean and comfortable.Toilet would run until i put my hand inside and stopped it. Overall good... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Atlanta - Morrow, responded to this review

I appreciate you taking the time to write a review of your experience with us. Thank you for the kind comments about your room being clean and comfortable. As well, I am glad that our staff provided you with such great service. Still, I apologize that you had issues with your toilet. To uphold our company's high standards, the issue... More

Abbeville, South Carolina, United States
Contributor
12 reviews 12 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed October 12, 2013

STAY Away IF You're Looking For A Hotel With Service...NO Cleaning your room, making beds, Fresh Towels..''NOTHING''...And Staff here in Morrow Ga?...I..Had Problems With 2...My Room...Dirty Refrig, Carpet,Dirty..Table has a leg falling off, Chairs?..2 office chairs ...Pityful..Only Good Thing?..Clean Bathroom and Bed Was Confortable.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Atlanta - Morrow, responded to this review

Robert - The feedback provided in your review is much appreciated. It upsets me to hear that you where unable to enjoy your stay. I am sorry for your experience. I met with the staff, and we will do better to ensure that the cleaning issues which affected your stay are not repeated. Still, I am glad that you found... More

NorthEast
Top Contributor
264 reviews 264 reviews
31 hotel reviews
193 helpful votes 193 helpful votes
2 of 5 stars Reviewed August 26, 2013

Our check in went well. The associate was pleasant and welcoming, offering a basket of little goodies we may need for our stay such as popcorn and toiletries. The room was set up for an extended stay with a kitchenette. The room did need some attention. The linoleum floor hand been split in several places as if a knife was... More

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Atlanta - Morrow, responded to this review

I appreciate you taking the time to write a review of your experience with us. The situation you described regarding the condition of the room is truly regrettable. We are very sorry for your experience. To prevent this from happening again, I have reviewed room inspection procedures with my team and the steps for ensuring repairs are communicated to management... More

Budapest, Hungary
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 6, 2013

I spent 2 weeks there and i was 100% satisfied. The room was clean, i could ask daily clean towels, bedsheets on self service. There was a weekly cleaning service included. Breakfast was also provided. There were many shops in walking distance. Stuff was nice and helpful.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Atlanta - Morrow, responded to this review

Mirandella - Thank you so much for posting a review of our property. I'm thrilled that your stay was enjoyable and that you where 100% satisfied. The staff and I would love to provide you with another comfortable stay in the future. More

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Additional Information about Extended Stay America - Atlanta - Morrow

Address: 2265 Mt. Zion Parkway, Morrow, GA 30260
Phone Number:
Location: United States > Georgia > Morrow
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Atlanta - Morrow 2.5*
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Also Known As:
Extended Stay Morrow
Morrow Extended Stay

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Amenities

Kitchenette Wheelchair access
Hotel Class
Number of rooms
104

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