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Red Roof Inn Atlanta South Morrow

1348 Southlake Plaza Drive, Morrow, GA 30260
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Red Roof Inn Atlanta South Morrow
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Red Roof Inn Atlanta South Morrow
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90 reviews from our community

Traveler rating
    31
    25
    9
    13
    12
See reviews for
21
21
11
20
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
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English first
  • All months
    (90)
  • Mar-May only
    (27)
  • Jun-Aug only
    (15)
  • Sep-Nov only
    (28)
  • Dec-Feb only
    (20)
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Eureka, Illinois
2 reviews
1 of 5 stars Reviewed 4 weeks ago

Upon entering my non smoking room #153 the stink bellowed out the door of smoke and bad odors. The drapes looked tattered and have holes. Carpet is dirty. Weather strip on door is worn out and falling off allowing the cold air to penetrate the room. The heat does not work. There is an "old" A/C unit that is falling... More 

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Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 5 weeks ago

To sum it up in a word, terrible. My husband booked the room and when he went in it smelled like mold and feet. He asked for a second room and when he walked in it had not been cleaned. Requested a third room which was again not clean. They gave us a temporary room while a room was "cleaned"... More 

Was this review helpful? Yes
Tasha J, General Manager at Red Roof Inn Atlanta South Morrow, responded to this review

Thank you for reviewing your stay with us at Red Roof Inn Atlanta South. I would like to take this opportunity to apologize for the issues you had with your room. I have shared your comments with the housekeeping staff and have addressed all your concerns with them. Thank you for recognizing the team's friendly demeanor as it is our... More 

Savannah, Georgia
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 16, 2015

Reserved a room months in advance for one night as a "convenience" after flying into Atlanta on our way to Savannah for spring break. Check in was fine. Our room ... Smelled bad. Neighboring guest has large dog that barks at every little noise is heard. Contacted the front desk, "We're booked full". No room for us to transfer to.... More 

Was this review helpful? Yes
Tasha J, General Manager at Red Roof Inn Atlanta South Morrow, responded to this review

Thank your for sharing your comments about your stay. I am sorry that this was a less than stellar experience for you and that we did not have the availability to change your room as we were in a sell out situation. We pride ourselves as a brand on being a Pet Friendly establishment as many people these days travel... More 

Dayton, Ohio
1 review
1 of 5 stars Reviewed March 16, 2015

We've been using this Red Roof as a halfway point when we drive down to Florida for a few years, but no more. The place could use a thorough cleaning -- sticky on the desk and on top of the AC unit. Gross. And like Pat724, we just found out that the credit card we used to check in had... More 

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Tasha J, General Manager at Red Roof Inn Atlanta South Morrow, responded to this review

We appreciate you taking the time to tell us about your stay. Please accept my apologies for the issues you experienced with your room. I have shared your comments with the housekeeping staff and we have addressed these issues and taken the appropriate measures to ensure that this does not happen again. I would like to invite you to contact... More 

Jacksonville, Florida
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed March 11, 2015

Our flight out of ATL got delayed overnight, the airline tried to book us through a "partner" which would have cost us more than booking on our own. (We have to pay for a hotel when their flight is delayed?) I found this Red Roof on hotels.com and booked it. They sent a shuttle out to us, and took us... More 

Was this review helpful? Yes
Tasha J, General Manager at Red Roof Inn Atlanta South Morrow, responded to this review

Thank you so much for your great review! I am sorry that your flight got delayed however, I am happy that we were able to be of service to you. I appreciate your comments on our team as we are fortunate to have a staff that strives to make sure you have the best experience possible. I would also like... More 

Akron, Ohio
1 review
1 of 5 stars Reviewed January 29, 2015

The hotel, while inexpensive and in the past a GREAT place to stay, has changed dramatically over the past year. Rooms have non working equipment (toilet, shower, heat, lights), the property is extremely dirty (pet waste) and the credit card I used to check in at this motel and nowhere else was used 26 miles away and not by me.

Was this review helpful? Yes
Tasha J, General Manager at Red Roof Inn Atlanta South Morrow, responded to this review

Thank you for taking the time to share your comments. I am truly sorry that your did not have a good stay. Please allow me to start by addressing the issue with your credit card. As previously communicated with you, the hotel operates on an encoded system and as such at no time had access to your full credit card... More 

Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed December 30, 2014

We stayed here because it was late at night and we were travelling with a dog. Check in was quick and the man behind the desk was friendly and helpful. The room was disgusting. It smelled like room deoderizer was used to cover other smells. The air conditioner was noisy and the air that came out of it smelled like... More 

Was this review helpful? Yes 1
Van Buren, Arkansas
Senior Contributor
44 reviews 44 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed December 2, 2014

Unless you just REALLY, REALLY need to save $, forget this one. Beside being VERY old and nasty, looked like a druggie and hooker haven. Wi-Fi worked well. Check-in staff was efficient as was very friendly check-out.

Was this review helpful? Yes 2
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 23, 2014

First me and my daughter had booked this roomas a place to stay before getting her to flight out of Atlanta early the next day. Big mistake. Going to room the door was wide open, after an inspection found everything seemed ok, but no towels in the bathroom at all. I was going to just leave and get another place... More 

Was this review helpful? Yes 1
Simcoe
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 20, 2014

Won't stay at Red Roof any more, second dissapointing booking, complaints don't register.......they need to upgrade, soap liquid in bathroom looked used, bulb gone, sink cracked, tv remote broken held together by elastic band, I guess you get what you pay for.......

Was this review helpful? Yes 1
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