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Hampton Inn Atlanta Southlake

#3 of 12 Hotels in Morrow
Certificate of Excellence
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1533 Southlake Parkway, Morrow, GA 30260
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1 room 1 guest
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Hampton Inn Atlanta Southlake
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274 Reviews from our TripAdvisor Community

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Traveler rating
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    87
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Philadelphia, Pennsylvania
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago NEW

I had a reservation at this hotel and arrived late one night following a delayed flight only to find that they didn't have a room for me. I wasn't offered any help, but was able to contact the hilton reservations myself line to find another hotel with a room - a $60 cab fare away. Weeks later, I realized that... More 

Was this review helpful? Yes 1
GuestRelationsMngrSS, Guest Relations Manager at Hampton Inn Atlanta Southlake, responded to this review

Dear Lauren, Thank you so much for reviewing your experience at our Hampton Inn Atlanta Southlake Hotel. We apologize deeply for your recent visit to our Morrow hotel. We want to make sure that every guest that visits has as great an experience as possible. Please reach out to me at GuestRelations@HotelEvolution.Net so that we can discuss how to resolve... More 

Holden, United States
1 review
5 of 5 stars Reviewed 1 week ago

The staff was friendly and efficient. The room was clean, with fresh linens on the very comfortable bed. The complimentary breakfast the next morning far exceeded my expectations! I would give this hotel five stars!

Review collected in partnership with Hampton

Was this review helpful? Yes
GuestRelationsMngrSS, Guest Relations Manager at Hampton Inn Atlanta Southlake, responded to this review

Dear Linda, Thank you very much for your amazing review and 5 star rating of our Hampton Inn Atlanta Southlake Hotel. We are ecstatic that you had a comfortable stay in our clean rooms, and that the complimentary Hampton on the House hot breakfast exceeded your expectations. Our Hampton Inn Atlanta Southlake team hopes you’ll give us the opportunity to... More 

Austin, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The hotel was a standard Hampton Inn with clean rooms, snacks upon checking and a decent breakfast. I gave it five stars because the staff went above and beyond to rectify a small problem that occurred during the stay. I am a sales/marketing/customer service consultant, and I can definitely say that I learned a few things from them. The front... More 

Was this review helpful? Yes
GuestRelationsMngrSS, Guest Relations Manager at Hampton Inn Atlanta Southlake, responded to this review

Dear Scott, Thank you so much for reviewing our Hampton Inn Atlanta Southlake Hotel. I am delighted to hear your stay with us a remarkable one and that you enjoyed our exceptional staff. We sincerely appreciate your warm review and 5 Star rating. Our Atlanta Southlake family welcomes you back the next time you are in town! Best wishes, Katie... More 

Stuart, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

No wifi from both the Conyers, Georgia and Morrow, Georgia hotels 2 nights in a row!!! This is disastrous for many people. We filed a formal complaint directly to Hilton Honors (as we did with Kelly, front desk clerk in Morrow, Georgia) and informed them this has severed our relation - once is understandable but twice just isn't.

Was this review helpful? Yes
GuestRelationsMngrSS, Guest Relations Manager at Hampton Inn Atlanta Southlake, responded to this review

Dear Valued Guest, Thank you so much for reviewing our Hampton Inn Atlanta Southlake Hotel. On Behalf of our entire staff, I would like to apologize for the inconveniences you experienced as a result of your time with us. We appreciate you bringing this matter to our attention. Please note, we do not own or operate the Hampton Inn in... More 

Citrus Springs, Florida
Level Contributor
108 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were driving back to Florida, from Ohio and my only goal was to get through Atlanta. The very first exit that we could safely get off, there was our sign.. Hampton! Go right, get off exit and pull in. the girl at the desk was extremely helpful, said they did in fact have a room, problem solved! Around the... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
GuestRelationsMngrSS, Guest Relations Manager at Hampton Inn Atlanta Southlake, responded to this review

Dear Valued Guest, Thank you for reviewing our Hampton Inn Atlanta Southlake Hotel. I am ecstatic to hear your stay with us was exceptional and you were able to enjoy our easy check-in and proximity to local attractions. We thank you for your warm review, 5 Star rating, and recommendation to other travelers. Our Atlanta Southlake team welcomes you back... More 

Omaha, Nebraska
Level Contributor
1,115 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 353 helpful votes
1 of 5 stars Reviewed 3 weeks ago

When you into bed the sheet would not reach back to the bed, there was no hot water so we washed in Luke warm then we ate the worst Hampton inn breakfast I have ever experienced and on our way out the manager called us over and said the water was OK as if we were making it up, to... More 

Was this review helpful? Yes
GuestRelationsMngrSS, Guest Relations Manager at Hampton Inn Atlanta Southlake, responded to this review

Dear Emil, Thank you for taking time to review our Hampton Inn Atlanta Southlake Hotel. I am saddened to hear your stay with us was anything less than exceptional and on behalf of our entire staff, I would like to apologize to you for any inconveniences you experienced during your time with us. We appreciate you bringing the lack of... More 

Greensboro, North Carolina
Level Contributor
7 reviews
3 of 5 stars Reviewed 3 weeks ago

The irons in both rooms (530 and 533) did not work and were not replaced prior to our departure. The front desk was unable to change a ten dollar bill ($10.00). The morning front desk staff were rude. A very surprising staff at Hampton Inn. I recommend Hampton Inn and will continue to do so because I know this experience... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
GuestRelationsMngrSS, Guest Relations Manager at Hampton Inn Atlanta Southlake, responded to this review

Dear Bobby, Thank you for taking time to review our Hampton Inn Atlanta Southlake Hotel. I am saddened to hear your stay with us was anything less than exceptional and on behalf of our entire staff, I would like to apologize to you for any inconveniences you experienced during your time with us. We appreciate your feedback, as we will... More 

Minong, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

An average Hampton Inn but still brings the basics at a much higher than average quality. A good stay at a good price in the Atlanta area. Close enough to the city without being in the city. Good beds, clean rooms and a complimentary breakfast. Waffles and oatmeal so I was happy. There is an outdoor pool if you have... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
GuestRelationsMngrSS, Guest Relations Manager at Hampton Inn Atlanta Southlake, responded to this review

Dear Mark, Thank you for reviewing our Hampton Inn Atlanta Southlake Hotel. I am happy to hear your overall stay with us was wonderful and you were able to enjoy our proximity to the city, clean rooms, comfortable beds, outdoor pool, and complimentary breakfast. It was a pleasure accommodating you, Mark and our Atlanta Southlake team welcomes you back any... More 

Mansfield, Massachusetts
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at the Hampton Inn, Southlake (Morrow GA) just south of Atlanta, and had a wonderful time. The entire staff are to be complimented for their welcoming hospitality, and great service. We were greeted by friendly and helpful staff every time that we passed through the lobby.

Was this review helpful? Yes
GuestRelationsMngrSS, Guest Relations Manager at Hampton Inn Atlanta Southlake, responded to this review

Dear Jim, Thank you for taking time to review our Hampton Inn Atlanta Southlake Hotel. I am very happy to hear your stay with us was exceptional and you were able to enjoy our entire staff and warm hospitality. We appreciate your warm review and 5 Star rating. The team at our Atlanta Southlake hotel welcomes you back the next... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We have stayed here twice for week long trainings, and we've enjoyed our stay both times. This last trip our bed was a little uncomfortable, so we asked we could be moved, and the hotel staff happily obliged. Once I got all of our stuff moved, I realized that the AC in our new room didn't work. I talked to... More 

Was this review helpful? Yes
GuestRelationsMngrSS, Guest Relations Manager at Hampton Inn Atlanta Southlake, responded to this review

Dear Valued Guest, Thank you for reviewing our Hampton Inn Atlanta Southlake Hotel. I am happy to hear your stay with us was wonderful and you were able to enjoy our accommodating staff, refreshing pool, and comfortable rooms. I do apologize, however, for the number of times you were moved, but am happy to know it was done in the... More 

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59 photos of this hotel

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Room/suite (21)
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Business center/function rooms (2)
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