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Comfort Suites Morrow

1444 Southlake Plaza Drive, Morrow, GA 30260
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Comfort Suites Morrow
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75 reviews from our community

Traveler rating
    29
    17
    12
    8
    9
See reviews for
23
20
7
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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    (75)
  • Mar-May only
    (21)
  • Jun-Aug only
    (22)
  • Sep-Nov only
    (15)
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    (17)
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Jonesboro, Georgia
1 review
3 of 5 stars Reviewed February 15, 2015

Front desk woman was rude no customer service, she had an attitude with each one of my family members including little kids. Pool listed that it wouldn't close til 2am, the rude front desk lady kicked them out at 10. I am not happy with the service at all.

Was this review helpful? Yes
Piyush P, Manager at Comfort Suites Morrow, responded to this review

We are saddened to hear about your stay with us. It is our goal to impress you and exceed your expectations with every visit, and it is disheartening to learn that we did not fulfill this ambition during your recent visit. I am terribly sorry for any rudeness or insult that you encountered with this situation and I assure you... More 

Ypsilanti, Michigan
Contributor
19 reviews 19 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed December 24, 2014

Husband and I spent the night here on the way to Florida. Nice looking from the outside. Paid $71 (AAA discount ) for king size bed. Staff at the front desk extremely nice and helpful. Room seemed clean though a bit worn down. Water pressure in the shower was non-existent, one of the worst showers ever in the history of... More 

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Pleasant Hill, Ohio
Top Contributor
79 reviews 79 reviews
18 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed November 23, 2014

Most important I guess, the room and lobby were clean. Otherwise it would have been a 2 instead of a 3. It is however the most disappointing Comfort Suites I've ever stayed in. At first glance everything was OK, and then I saw the broken lamp shade, then the other lamp shade fell off the lamp. When I went to... More 

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Cumming, Georgia
Top Contributor
88 reviews 88 reviews
37 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed October 2, 2014

We used the park and fly program before a trip. The hotel is just off the interstate and has a shuttle to the airport. the staff was very nice and most helpful. The breakfast was typical and sufficient. the hotel is older but they have made strides to make it comfortable. Our room had a flat screan TV and the... More 

Was this review helpful? Yes 1
Overland Park
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 4, 2014

We were Disappointed to see the property has gone "downhill". Two years ago we stayed and thought it good enough to return - particularly since we wanted a hotel on the south side of Atlanta traffic and with an indoor pool. Upon arrival the koi pond is a nice touch and the lobby is attractive. The staff is friendly and... More 

Was this review helpful? Yes 1
Atlanta, Georgia
1 review
4 of 5 stars Reviewed July 30, 2014

Booked this hotel for our family Reunion (Freeman Family Reunion), July 25-27, 2014. I booked double and king suites and the rooms were affordable and clean. Everyone from the hotel manager, front desk staff and cleaning people were friendly and super accommodating. My family was so impressed at this reunion, I would recommend this hotel to anyone that is planning... More 

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Knoxville, Tennessee
Contributor
13 reviews 13 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed June 19, 2014

We had stayed at this hotel four years ago and had no problems. This year's stay was one of the worst ever. My wife made a list of 29 problems with the hotel room and the common areas. We will not stay there again.

Was this review helpful? Yes 2
Irvine, California
Top Contributor
55 reviews 55 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed May 27, 2014

I recently came home to visit for the Memorial Day weekend and had my 21, 20 & 14 year old kids with me. The hotel isn't bad. We checked in at 2 am and were given our room right away. We had a suite with 2 queen beds and a pull out sofa. It was a very comfortable stay (3... More 

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mt sterling
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 24, 2014

We have stayed in many Comfort Suites and enjoyed them but this was the worst representation of the chain I have ever seen. It is older and the rooms are run down but for a quick sleep I don't mind that usually. This was more than just old tv's, decore, and questionable bathrooms. We checked in very late after 1am... More 

Was this review helpful? Yes 2
Green Bay, Wisconsin
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed May 20, 2014

Our family of two adults and four kids stayed here overnight on our way to south Florida from northeast Wisconsin. The was a great place to stop just south of Atlanta. Our room was nice, clean, and comfortable. The hotel staff was very friendly and courteous. We didn't eat the complimentary breakfast because the Waffle House a block or two... More 

Was this review helpful? Yes 1
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