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Comfort Suites Morrow

1444 Southlake Plaza Drive, Morrow, GA 30260
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Comfort Suites Morrow
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Ranked #7 of 12 Hotels in Morrow
A recent review
3 of 5 stars reviewed 2 weeks ago
amueth
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79 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (79)
  • Mar-May only
    (22)
  • Jun-Aug only
    (25)
  • Sep-Nov only
    (15)
  • Dec-Feb only
    (17)
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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The fitness center had no AC , all equipment old and broken, missing tv remote, trash was over flowing, and to find the desk attendant sleeping topped it off!........breakfast mediocre....cheap eggs not real. Bed and room clean

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Holland, Michigan
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 11, 2015

My review is based on what we experienced BUT in all fairness the hotel was, it appeared, in the middle of remodeling. The clerk was very pleasant and accommodating but it would have been nice if he had "excuse our mess" and alerted us they are remodeling. Room 207 was spacious. It has a large entry, a sitting area with... More 

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Piyush P, Guest Relations Manager at Comfort Suites Morrow, responded to this review

Thank you for taking the time to write such a thorough and detailed review regarding your most recent stay at our hotel. We can't thank you enough for sharing the ways that we were able to impress you and the ways that we can continue to improve upon our service and hospitality. We hope you'll return and enjoy a safer... More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed June 6, 2015

The outside of the hotel is nice & also the lobby. As we were sitting in the car waiting for the other person to check in, we had 4-5 men that came out and was just staring at us. (it was very uncomfortable, they had orange shirts on.) As we left to go eat dinner, there was men sitting around... More 

Was this review helpful? Yes 1
Piyush P, Guest Relations Manager at Comfort Suites Morrow, responded to this review

I am so sorry to hear that you did not feel safe during your most recent stay with us, and I want to assure you that we take the security of our guests very seriously. We thank you for taking the time to share your experience and we want to assure you that the housekeeping issues which you have brought... More 

Travelers are raving about these Morrow hotels

Hudson, NC
Level Contributor
89 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed May 29, 2015

I wasn't sure what to expect based off the reviews but I wasn't disappointed. Room appeared to be renovated recent and they were working on the lobby when I was there. Everything was clean and the staff was friendly. The AC unit wasn't quiet by any means but it worked properly so no complaints. I will stay here again.

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Jonesboro, Georgia
1 review
3 of 5 stars Reviewed February 15, 2015

Front desk woman was rude no customer service, she had an attitude with each one of my family members including little kids. Pool listed that it wouldn't close til 2am, the rude front desk lady kicked them out at 10. I am not happy with the service at all.

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Piyush P, Manager at Comfort Suites Morrow, responded to this review

We are saddened to hear about your stay with us. It is our goal to impress you and exceed your expectations with every visit, and it is disheartening to learn that we did not fulfill this ambition during your recent visit. I am terribly sorry for any rudeness or insult that you encountered with this situation and I assure you... More 

Ypsilanti, Michigan
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed December 24, 2014

Husband and I spent the night here on the way to Florida. Nice looking from the outside. Paid $71 (AAA discount ) for king size bed. Staff at the front desk extremely nice and helpful. Room seemed clean though a bit worn down. Water pressure in the shower was non-existent, one of the worst showers ever in the history of... More 

Was this review helpful? Yes 1
Pleasant Hill, Ohio
Level Contributor
85 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed November 23, 2014

Most important I guess, the room and lobby were clean. Otherwise it would have been a 2 instead of a 3. It is however the most disappointing Comfort Suites I've ever stayed in. At first glance everything was OK, and then I saw the broken lamp shade, then the other lamp shade fell off the lamp. When I went to... More 

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Cumming, Georgia
Level Contributor
89 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed October 2, 2014

We used the park and fly program before a trip. The hotel is just off the interstate and has a shuttle to the airport. the staff was very nice and most helpful. The breakfast was typical and sufficient. the hotel is older but they have made strides to make it comfortable. Our room had a flat screan TV and the... More 

Was this review helpful? Yes 1
Overland Park
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed August 4, 2014

We were Disappointed to see the property has gone "downhill". Two years ago we stayed and thought it good enough to return - particularly since we wanted a hotel on the south side of Atlanta traffic and with an indoor pool. Upon arrival the koi pond is a nice touch and the lobby is attractive. The staff is friendly and... More 

Was this review helpful? Yes 2
Atlanta, Georgia
1 review
4 of 5 stars Reviewed July 30, 2014

Booked this hotel for our family Reunion (Freeman Family Reunion), July 25-27, 2014. I booked double and king suites and the rooms were affordable and clean. Everyone from the hotel manager, front desk staff and cleaning people were friendly and super accommodating. My family was so impressed at this reunion, I would recommend this hotel to anyone that is planning... More 

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