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Country Inn & Suites By Carlson, Atlanta I-75 South, GA

#4 of 12 Hotels in Morrow
Certificate of Excellence
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2192 Mt Zion Parkway, Morrow, GA 30260
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Country Inn & Suites By Carlson, Atlanta I-75 South, GA
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Country Inn & Suites By Carlson, Atlanta I-75 South, GA
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116 Reviews from our TripAdvisor Community

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Traveler rating
    54
    37
    14
    5
    6
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45
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27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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San Antonio
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The hotel was comfortable, quiet and clean. It was an excellent value. The breakfast was beyond our expectation--a wide, tasty variety of both hot and cold breakfast foods. Jamie the breakfast attendant was cheerful, courteous and helpful. She made us feel welcomed, as if we were at her home for breakfast! Andrea, guest reception, was welcoming and answered all our... More 

Was this review helpful? Yes
Port Richey, Florida
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

My husband and I stopped here on the way to Florida. It was nice to get a good night's sleep. The mattress was really comfortable. The best part was breakfast. Jamie (hotel worker) was really nice and made crispy bacon for us. We'd love to stay there again!

Was this review helpful? Yes
Louisville, Kentucky
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 3 days ago NEW

We have stayed in many Country Inn and Suites. This one was by far the worst one. The first strike was no cookies in the lobby (not that big of a deal). We were told that a wedding party had just eaten them all. The first room we were given had a broken handle on the bathroom door and a... More 

Was this review helpful? Yes 1
Krystal W, Front Office Manager at Country Inn & Suites By Carlson, Atlanta I-75 South, GA, responded to this review

Dear Traveler, Thank you for taking the time to complete our guest satisfaction review. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed alll of your concerns with our team, and I assure you we are working diligently to ensure a similar... More 

San Diego, California
1 review
1 of 5 stars Reviewed 4 weeks ago

Where should I start, we reserved five rooms for my family, upon arrival there were no cookies, and the clerk would not make more, even when asked. One family members room ac unit did not work, was moved to another room, and the fire alarm went off. Another room had an area of carpet that was soak and wet. They... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Anita W, Front Office Manager at Country Inn & Suites By Carlson, Atlanta I-75 South, GA, responded to this review

Dear Traveler, Thank you for taking the time to complete our guest satisfaction review. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed all or your concerns with our team, and I assure you we are working diligently to ensure a similar... More 

Kennesaw, Georgia
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed May 25, 2015

We checked in around 9pm. The outside looks updated and beautiful, but the inside looks like an older motel. Hallways & room were hot and stuffy and the room reeked of cigarette smoke. They moved us to another room where the smell was not as bad, but still smelly. After a few hours, 3 of us had horrible headaches and... More 

Was this review helpful? Yes 1
CarlsonRezidor, Online, Customer Support at Country Inn & Suites By Carlson, Atlanta I-75 South, GA, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with hotel management to ensure all guest rooms are up to Country Inns & Suites standards. To discuss your stay further, please contact Corporate Customer Care. More 

Caledonia, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 20, 2015

I stayed here late on March 18, 2015. After 4 hours in the room, the power went out and the place was pitch black and deathly quiet. There was no security or emergency lighting and I felt eerily unsafe. The front desk attendant was burning a candle in the lobby and could not assist with my request for a cancellation... More 

Was this review helpful? Yes
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Atlanta I-75 South, GA, responded to this review

Thank you for reaching out and writing your review. We are sorry to hear of your unsatisfactory experience during your stay, in regards to the power outage and lack of staff service and resolution. It is unfortunate when situations like this arise. We take every precaution to make sure that all guests are affected as little as possible. More 

Houston, Texas
1 review
4 of 5 stars Reviewed May 18, 2015

I came for a visit to see friends and this hotel came recommended after my friend visited before my arrival. It was clean, the staff friendly and the bed extremely comfortable. I will definitely return.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Anita W, Front Office Manager at Country Inn & Suites By Carlson, Atlanta I-75 South, GA, responded to this review

Dear Traveler, Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!... More 

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