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Fairfield Inn & Suites Atlanta McDonough

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30 Mill Road, McDonough, GA 30253
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Fairfield Inn & Suites Atlanta McDonough
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Fairfield Inn & Suites Atlanta McDonough
Fairfield Inn & Suites Atlanta McDonough
Fairfield Inn & Suites Atlanta McDonough
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129 reviews from our community

Traveler rating
    72
    34
    14
    4
    5
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51
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Locust Fork Alabama
Top Contributor
52 reviews 52 reviews
47 hotel reviews
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This review is hard for Me to write. We stayed at the Fairfield inn & Suites Atlanta McDonough as as an overnight stopover on the way to Florida. We arrived at night without a reservation, The clerk informed us that all the regular rooms were all occupied. She said a suite was available and She gave me a price. It... More 

Was this review helpful? Yes
Fairfield M, Front Office Manager at Fairfield Inn & Suites Atlanta McDonough, responded to this review

Warm Greetings, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairfield Inn & Suites Atlanta McDonough. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. I have... More 

1 review
4 of 5 stars Reviewed 3 weeks ago

Love this hotel have stayed there multiple times. The rooms are spacious and comfortable. Most importantly clean. You have to request Mini fridge if you'd like one. Only good things to say about hotel and staff. I recommend this hotel 100%.

Was this review helpful? Yes
Fairfield M, General Manager at Fairfield Inn & Suites Atlanta McDonough, responded to this review

Hello A M, Thank you so much for your continued support of our hotel, we are currently in process of a full hotel renovation, where all the rooms will have microwaves and mini fridges. We look forward to seeing you again in the future. Sincerely Natasha Jackson General Manager More 

Midwest
Top Contributor
216 reviews 216 reviews
37 hotel reviews
129 helpful votes 129 helpful votes
4 of 5 stars Reviewed February 7, 2015

We usually stop here on our drive down south. Although this Fairfield wasn't as nice as the newly renovated one where we stayed in Effingham, IL it was still a bargain. We had a reservation and got the exact type of room we requested. The front desk clerk was very busy but kept things moving answering the phone, checking in... More 

Was this review helpful? Yes
Fairfield M, General Manager at Fairfield Inn & Suites Atlanta McDonough, responded to this review

Greetings Curly, Thank you for staying with us, I am glad you had a good stay. I have also taking your housekeeping suggestions and have acted up them, Along with enhancing our breakfast area. We are currently in the process of a full hotel renovation, and would love to welcome you back to see the newly renovated property, with up... More 

Paris, Canada
Contributor
11 reviews 11 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 6, 2015

Clean, family-friendly hotel. Very quiet and easy access (great to be south of Atlanta, so don't have to deal with traffic in the morning on way to Florida). Good breakfast and all staff were helpful asking if there was anything they could do to make us comfortable. Small pool but this was a bonus as 5 year old needed to... More 

Was this review helpful? Yes
Fairfield M, General Manager at Fairfield Inn & Suites Atlanta McDonough, responded to this review

Hello JamieCarter, We are happy you could have a relaxing stay with your 5 year old, and that the staff and hotel was too your liking. Please stop by to see us again, the next time you are in the McDonough Area. Warm Regards Natasha Jackson General Manager More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 1, 2015 via mobile

Where to start? Cobwebs, just one bath towel, room phones did not work, drapes did not close fully, many outlets did not work, HVAC fan had one speed - HIGH - but worst of all the bed was hard and the pillows were so hard my head hurt. Got almost no sleep. Never again.

Was this review helpful? Yes
Fairfield M, General Manager at Fairfield Inn & Suites Atlanta McDonough, responded to this review

Greetings, Thank you for staying with us. I would like to start by apologizing about the issues you experienced while at our hotel. Let me assure you that we are taking steps to rectify all issues so that we are able to accommodate our guests as much as possible. It is only through our guest feedback that we are able... More 

Lima, Ohio
Top Contributor
86 reviews 86 reviews
40 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed January 15, 2015

As soon as I walked in I felt special. The front desk attendant Jessica made us feel special. The location was convenient to I75. There were a variety of restaurants in the area. The rate was reasonable with a very good breakfast. The room was quiet and clean. Would definitely stop here again.

Was this review helpful? Yes
Fairfield M, General Manager at Fairfield Inn & Suites Atlanta McDonough, responded to this review

Hello sdownhow, Thank you for staying with us, I am glad you had a great stay at our hotel. I will be sure to let Jessica know of your great compliment, and that she should keep up the great job! We look forward to seeing you again the next time you are in the McDonough area. Sincerely Natasha Jackson General... More 

London, Canada
Senior Contributor
33 reviews 33 reviews
25 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed January 5, 2015

Found this hotel in a Georgia hotel coupon book that I picked up at the Georgia State welcome center. The rate was extremely fair ($100 taxes included). The property and location was awesome, right off the I-75, close to many restaurants and big-chain stores (Target etc...). The hotel reception was awesome and booked me in promptly and smoothly -honouring my... More 

Was this review helpful? Yes
Fairfield M, General Manager at Fairfield Inn & Suites Atlanta McDonough, responded to this review

Greetings Ryan H, Thank you for staying with us, we are happy you enjoyed your stay, and would like to invite you back next time you are in the McDonough Ga. area to see our newly renovated property. Warm Regards Natasha Jackson General Manager More 

Des Plaines, Illinois
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 4, 2015 via mobile

Stayed in Fairfield in Chattanooga and loved it. This time I was surprised and not in a good way.I choose to pay extra to not only have good room but also good breakfast. Room was nice and clean but counted always on good breakfast. This wad biggest negative - the breakfast was available but no wafels, no well stacked clean... More 

Was this review helpful? Yes
Fairfield M, General Manager at Fairfield Inn & Suites Atlanta McDonough, responded to this review

Hello AniaPAZ, Thank you for letting me know of the breakfast concerns, we have added extra items, along with strawberries and wipe cream for the waffles. Thank you again for letting me know of your concerns, as it is only through our guest feedback that we are able to continuously improve on our service and product. Thanks Natasha Jackson General... More 

North Carolina
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 3, 2015

I was traveling alone and my vehicle broke down approximately 15 miles away. Being a Marriott rewards member, I wanted to be taken to the nearest Marriott property. Not knowing much about the area, I chose this one. This turned into a wonderful experience from the moment I walked in. Jessica at night and Candy in the morning were two... More 

Was this review helpful? Yes
Fairfield M, General Manager at Fairfield Inn & Suites Atlanta McDonough, responded to this review

Hello Jean S, Thank you for letting us know of the service you received while staying at our hotel. I will be sure to let Jessica and Candy know of your great compliments. We would love to welcome you back to see our renovated property the next time you are in or near the McDonough area again. Warm Regards Natasha... More 

Memphis, Tennessee
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 21, 2014

My husband, two daughters, and I had the pleasure to stay at this hotel for a graduation. I must say this hotel is very clean, which is a must have for me when staying in a hotel. The staff was very friendly and accommodating. The location is absolutely perfect. And I enjoyed the late check out time. We will be... More 

Was this review helpful? Yes
Fairfield M, General Manager at Fairfield Inn & Suites Atlanta McDonough, responded to this review

Greetings Rachel8107, Thank you for staying with us, I am glad you were satisfied with the staff service and the hotel. I will make sure and let them know, to keep up the great job. We are currently renovating our entire hotel, and I can't wait for you to see the finished updated product the next time you are in... More 

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