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Fairfield Inn & Suites Atlanta McDonough

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30 Mill Road, McDonough, GA 30253
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Fairfield Inn & Suites Atlanta McDonough
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132 Reviews from our TripAdvisor Community

Traveler rating
    72
    35
    16
    4
    5
See reviews for
53
20
8
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Chester, Virginia
Contributor
11 reviews 11 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Very friendly staff. The rebuild is nearing completion (in fact the smells from the new carpet and paint were about the only thing keeping this from a 5. The exercise room was too hot and humid to use (they had the door open to the pool, whether this was because the AC wasn't working or if someone messed up I... More 

Was this review helpful? Yes 1
memphis
Contributor
11 reviews 11 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

After making reservations at another Marriott hotel and finding they were overbooked- we found a room here. The rooms were updated and met our needs for a place to rest for the night that was safe and comfortable enough. Nothing overwhelming to just make you need to stay here again but, it was a good night sleep. The room was... More 

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Fairfield M, General Manager at Fairfield Inn & Suites Atlanta McDonough, responded to this review

Good afternoon: I would like to take this opportunity to apologies for the inconvenience you experienced during your recent stay at the McDonough Fairfield Inn & Suites. I understand your frustration with not having adquate water pressure during your stay. We are investigating to locate the problem and to see why this happened. I am please to knowl that Larissa... More 

Holmes Beach, Florida
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 25, 2015

I wanted to acknowledge the hospitality we received during our stay. We had to change rooms and were taken care of without question. Crystal was the front desk person and did a great job. There was also a concierge that was very accommodating. Thank you all for the good service. My two boys really liked the keychains.

Was this review helpful? Yes
Fairfield M, General Manager at Fairfield Inn & Suites Atlanta McDonough, responded to this review

Greetings Joseph V, thank you for your recent stay at our hotel. We strive to give our guest great service everytime you are in our building. I am glad the staff was able to succeed in giving you the service that is going to want to make you return. Our hotel renovations will be complete on May 29th and we... More 

Locust Fork Alabama
Top Contributor
52 reviews 52 reviews
47 hotel reviews
92 helpful votes 92 helpful votes
3 of 5 stars Reviewed March 9, 2015

This review is hard for Me to write. We stayed at the Fairfield inn & Suites Atlanta McDonough as as an overnight stopover on the way to Florida. We arrived at night without a reservation, The clerk informed us that all the regular rooms were all occupied. She said a suite was available and She gave me a price. It... More 

Was this review helpful? Yes 1
Fairfield M, Front Office Manager at Fairfield Inn & Suites Atlanta McDonough, responded to this review

Warm Greetings, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairfield Inn & Suites Atlanta McDonough. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. I have... More 

1 review
4 of 5 stars Reviewed March 3, 2015

Love this hotel have stayed there multiple times. The rooms are spacious and comfortable. Most importantly clean. You have to request Mini fridge if you'd like one. Only good things to say about hotel and staff. I recommend this hotel 100%.

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Fairfield M, General Manager at Fairfield Inn & Suites Atlanta McDonough, responded to this review

Hello A M, Thank you so much for your continued support of our hotel, we are currently in process of a full hotel renovation, where all the rooms will have microwaves and mini fridges. We look forward to seeing you again in the future. Sincerely Natasha Jackson General Manager More 

Midwest
Top Contributor
219 reviews 219 reviews
37 hotel reviews
134 helpful votes 134 helpful votes
4 of 5 stars Reviewed February 7, 2015

We usually stop here on our drive down south. Although this Fairfield wasn't as nice as the newly renovated one where we stayed in Effingham, IL it was still a bargain. We had a reservation and got the exact type of room we requested. The front desk clerk was very busy but kept things moving answering the phone, checking in... More 

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Fairfield M, General Manager at Fairfield Inn & Suites Atlanta McDonough, responded to this review

Greetings Curly, Thank you for staying with us, I am glad you had a good stay. I have also taking your housekeeping suggestions and have acted up them, Along with enhancing our breakfast area. We are currently in the process of a full hotel renovation, and would love to welcome you back to see the newly renovated property, with up... More 

Paris, Canada
Contributor
11 reviews 11 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 6, 2015

Clean, family-friendly hotel. Very quiet and easy access (great to be south of Atlanta, so don't have to deal with traffic in the morning on way to Florida). Good breakfast and all staff were helpful asking if there was anything they could do to make us comfortable. Small pool but this was a bonus as 5 year old needed to... More 

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Fairfield M, General Manager at Fairfield Inn & Suites Atlanta McDonough, responded to this review

Hello JamieCarter, We are happy you could have a relaxing stay with your 5 year old, and that the staff and hotel was too your liking. Please stop by to see us again, the next time you are in the McDonough Area. Warm Regards Natasha Jackson General Manager More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 1, 2015 via mobile

Where to start? Cobwebs, just one bath towel, room phones did not work, drapes did not close fully, many outlets did not work, HVAC fan had one speed - HIGH - but worst of all the bed was hard and the pillows were so hard my head hurt. Got almost no sleep. Never again.

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Fairfield M, General Manager at Fairfield Inn & Suites Atlanta McDonough, responded to this review

Greetings, Thank you for staying with us. I would like to start by apologizing about the issues you experienced while at our hotel. Let me assure you that we are taking steps to rectify all issues so that we are able to accommodate our guests as much as possible. It is only through our guest feedback that we are able... More 

Lima, Ohio
Top Contributor
86 reviews 86 reviews
40 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed January 15, 2015

As soon as I walked in I felt special. The front desk attendant Jessica made us feel special. The location was convenient to I75. There were a variety of restaurants in the area. The rate was reasonable with a very good breakfast. The room was quiet and clean. Would definitely stop here again.

Was this review helpful? Yes
Fairfield M, General Manager at Fairfield Inn & Suites Atlanta McDonough, responded to this review

Hello sdownhow, Thank you for staying with us, I am glad you had a great stay at our hotel. I will be sure to let Jessica know of your great compliment, and that she should keep up the great job! We look forward to seeing you again the next time you are in the McDonough area. Sincerely Natasha Jackson General... More 

London, Canada
Senior Contributor
45 reviews 45 reviews
29 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed January 5, 2015

Found this hotel in a Georgia hotel coupon book that I picked up at the Georgia State welcome center. The rate was extremely fair ($100 taxes included). The property and location was awesome, right off the I-75, close to many restaurants and big-chain stores (Target etc...). The hotel reception was awesome and booked me in promptly and smoothly -honouring my... More 

Was this review helpful? Yes
Fairfield M, General Manager at Fairfield Inn & Suites Atlanta McDonough, responded to this review

Greetings Ryan H, Thank you for staying with us, we are happy you enjoyed your stay, and would like to invite you back next time you are in the McDonough Ga. area to see our newly renovated property. Warm Regards Natasha Jackson General Manager More 

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