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Holiday Inn Express McDonough

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1315 Hwy 20 W, McDonough, GA 30253
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Holiday Inn Express McDonough
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143 Reviews from our TripAdvisor Community

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Traveler rating
    77
    46
    11
    3
    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Davenport, Iowa
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

I stayed here for 5 nights on business and I was surprised at how nice the reception staff is, but disappointed that the rooms and many parts of the building are poorly maintained. Cockroach in the Lounge Area I noticed a big cockroach on the wall in the lounge area the first night and when I informed the staff, they... More 

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Sebastian, Florida
Level Contributor
1 review
1 of 5 stars Reviewed 1 week ago NEW

I was driving home to Florida from Indiana and was looking for a place I felt secure as a single female traveler to stop in for the night. I was very ill and tired that night and decided to pull off in McDonough. Imagine my surprise when I saw your Holiday Inn- a place I had stayed in once before!... More 

Was this review helpful? Yes
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Just stopped for one night on the way from Florida to Ohio with the grand-kids. Check in was fast, friendly and accurate. The room was clean, we had two queens and a sofa bed with a kitchenette. Very affordable and comfortable. They were serving pancakes at 8PM which made for a nice evening snack. There is an indoor pool with... More 

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Des Moines, Iowa
Level Contributor
36 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed July 16, 2015

I frequent a lot of HIE Hotels and probably the best value for the money. I can't believe this is so highly rated on Trip Advisor. Although this hotel was very reasonably priced there are a lot little things that need help here. The details leave a lot to be desired. My closet door did work, there are pieces missing... More 

Was this review helpful? Yes
DrewHenley, Manager at Holiday Inn Express McDonough, responded to this review

Thank you for leaving your feedback with us. It is helpful when correcting problems and issues. I can tell you we are taking your response seriously and will be taking steps to improve our hotel. We are going through some renovations and this will improve our hotel as well. Please feel free to call me if you would like to... More 

Windermere, Florida
Level Contributor
60 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed July 14, 2015

Stayed here one night in late June on our way to TN. We have stayed at HIEs a number of times in the past and this one just wasn't up to par with our previous experiences. Room and hallway smelt musty so room itself didn't feel clean. King bed also squeaked when you moved so did not get a good... More 

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DrewHenley, General Manager at Holiday Inn Express McDonough, responded to this review

Thank you for your comments and feedback. It's always helpful to get feedback from our guest. We are going through so renovations and hopefully this will make our hotel a lot better for our valued guest. Sorry you had such a bad time during your recent stay, however. If you would like to call and discuss this further with me... More 

Elizabethtown, KY
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 7, 2015

On our trip from Disney World back home to Kentucky, this was a great find. My kids were looking for a hotel that had an indoor pool that was open late, and I was looking for a reasonably priced room. This hotel hit the mark!! The pool here was very nice, even a hot tub, and it was open until... More 

Was this review helpful? Yes 1
DrewHenley, General Manager at Holiday Inn Express McDonough, responded to this review

Thank you so much for your kind comments about our hotel. It is always great to hear our guest have enjoyed their stay with us and are planning on returning . Its also great to hear your kids all found something on our breakfast bar they could eat. I will be sharing your comments with the staff, especially the breakfast... More 

CO
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed July 2, 2015

The room was spacious and comfortable. The bed, pillows and linens were very nice. We had a room with a whirl pool and it was nice to relax in while watching the hockey playoff game! This motel is close to many nice restaurants and the Tanger Outlet Mall. We spent our evening at the mall. We arrived on Friday around... More 

Was this review helpful? Yes
DrewHenley, Manager at Holiday Inn Express McDonough, responded to this review

Thanks for the kind comments you left about our hotel. Its always wonderful to know our guest enjoyed their stay and were able to relax. Sorry about the Friday traffic. Its always horrible on Fridays. However, I am glad you still enjoyed your stay with us. We look forward to seeing you again soon, Drew Henley General Manager More 

Level Contributor
26 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 1, 2015

We only stayed one night, but the hotel was very clean, quiet and comfy. Very nice place and friendly staff. The pool was nice and clean. The breakfast bar was also nice. Lots of selection and lots of coffee!! If we pass through the area again, I would definitely stay here.

Was this review helpful? Yes
DrewHenley, Manager at Holiday Inn Express McDonough, responded to this review

Thank you for your kind comments. Its always a pleasure to know our guest have enjoyed their stay with us and was able to relax and rest. We look forward to seeing you again soon, Drew Henley General Manager More 

Kissimmee, Florida
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 29, 2015

I stopped for one night with my support dog and was welcomed warmly. We left before breakfast but could smell what should have been great food. I would not hesitate to stop again. The rooms were appointed nicely

Was this review helpful? Yes 1
DrewHenley, Manager at Holiday Inn Express McDonough, responded to this review

Thank you so much for the kind comments you left about our hotel. It is always nice to know our guest have enjoyed their stay with us. I will let everyone on my staff know that you really enjoyed your stay with us as well. We look forward to seeing you again, Drew Henley General Manager More 

Colorado
Level Contributor
53 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed May 19, 2015 via mobile

We stayed there on the way to Savannah, Nice and clean but needs a remodel. There was plumbing issues the tub leaked down to the room below us. Close to the Hwy and lots of places to eat near by. Staff was friendly and nice. Breakfast same as all Holiday Inn Express!

Was this review helpful? Yes
DrewHenley, Manager at Holiday Inn Express McDonough, responded to this review

Thank you so much for your comments and feedback. It is always helpful when guest share their experience with us along with feedback. We are going through a remodel right now and are looking forward to making our hotel the best it can be for our valued guest. We look forward to seeing you again, Drew Henley General Manager More 

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