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Country Inn & Suites By Carlson, McDonough

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115 East Greenwood Road, McDonough, GA 30253
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1 room 1 guest
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Country Inn & Suites By Carlson, McDonough
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159 Reviews from our TripAdvisor Community

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Traveler rating
    71
    40
    28
    10
    10
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75
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15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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Jasper, Alabama
1 review
5 of 5 stars Reviewed 5 days ago NEW

Excellent, Relaxing, & Clean Refreshing, Inviting, Staffing went far and beyond the call of duty. We were always greeted with a smile. Coffee was made available and hot cup of fresh brew was there when you needed it.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
St. Petersburg, Florida
Level Contributor
25 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Room was clean, with no hint of a previous "pet guest". Bed was comfortable but I was unable to watch much television since the air conditioner was rather loud and the TV's volume was set very low. I really am irritated when hotels control their TV's volume this way since some people are hard of hearing and need the volume... More 

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Tega Cay, South Carolina
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

First and last time staying at a Country Inn & Suites property. Moldy water stained ceilings in the hall. The shower head and tile in the bathroom were very moldy. The bed skirts were stained and filthy. Shoes in the room at all times was a must as the carpet had a very sticky dirty feel to it. Positive note... More 

Was this review helpful? Yes
CIS-McDonough, General Manager at Country Inn & Suites By Carlson, McDonough, responded to this review

Dear Soccerjedi2124, We appreciate you taking the time share your experience and we apologize that you were not satisfied with the condition of the hotel during your stay. Your comments are valued, and your suggestions will be considered for improvements in the future. More 

Macon, United States
2 reviews
4 of 5 stars Reviewed 3 weeks ago

My stay at Country Inn & Suites in August 2015 was great. The hotel staff was very friendly and helpful, and Ms. Moore, who prepares breakfast is wonderful. I'll return just to enjoy her breakfast and family friendly personality. I had a short but wonderful stay. This is a great place to stay, just south of Atlanta.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CIS-McDonough, Front Office Manager at Country Inn & Suites By Carlson, McDonough, responded to this review

Thank you very much for your recent visit with us- we are delighted that you chose to stay at our Hotel and had a wonderful experience! We appreciate your feedback, which serves as great encouragement to us, as a Team! We will be sure to pass your compliments on to Emma, and we all hope to welcome you back again... More 

1 review
1 of 5 stars Reviewed July 26, 2015

When we arrived to our room, it was furnished with the bare minimums. We were staying in the 2 queen suite, and the chair in the living area had stains, and rips all over it. My daughter went to pull out the sofa bed, and the sheets from the previous guests were still on it!! Also had nasty spills on... More 

Was this review helpful? Yes
CIS-McDonough, Front Office Manager at Country Inn & Suites By Carlson, McDonough, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time to share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. More 

chicago, illinois
Level Contributor
119 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
1 of 5 stars Reviewed July 25, 2015

After a 12 hour drive, I arrived at this hotel around midnight and exhausted. My first reaction was that it was a tired looking hotel but would be ok for an overnight stay. When I woke in the morning, I was disgusted to see that my duvet was stained with something red and crusty, as well as other stains. Hoping... More 

Was this review helpful? Yes
CIS-McDonough, Front Office Manager at Country Inn & Suites By Carlson, McDonough, responded to this review

Thank you for your feedback! We appreciate your comments, and are sorry to hear that you were disappointed with your stay. We will be sure to share your insights with the appropriate departments. Thanks again. More 

Canton, Georgia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 24, 2015

We booked this hotel because their website as of 7/23/2015 stated they had a hot tub. When we checked in, they did not have a hot tub. The lady at the desk said they used to but it kept tearing up so they go rid of it a long time ago, but never updated the website to reflect that. I... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CIS-McDonough, Front Office Manager at Country Inn & Suites By Carlson, McDonough, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time to share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. We will continue to strive for exceptional service. More 

Tampa, Florida
2 reviews
5 of 5 stars Reviewed July 24, 2015

From the time my family arrived for our stay we had awesome service, from the Front Desk to our breakfast. Emma was incredible, she made sure we all had what we wanted and were full and happy. wonderful hospitality from all staff of the awesome Inn.

Was this review helpful? Yes
CIS-McDonough, Front Office Manager at Country Inn & Suites By Carlson, McDonough, responded to this review

Many thanks for your visit with us and this fantastic ‘A+’ review! We appreciate your feedback, which serves as great encouragement to us, as a Team! We welcome your return again, hopefully in the near future! More 

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