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Extended Stay America - Atlanta - Marietta - Windy Hill

2.5 of 5
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1967 Leland Drive, Marietta, GA 30067
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1 room 1 guest
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Extended Stay America - Atlanta - Marietta - Windy Hill
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50 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Alameda, California
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel during a trip to visit relatives on July 24-26, 2015. It was clean but old and funky. The staff is super nice. It is very quiet at night. There was long brown hair on the bathroom floor and in the sink. The carpet was stinky and grungy. What I like about the hotel is the... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Atlanta - Marietta - Windy Hill, responded to this review

Thank you for taking the time to write a review of your stay. Please accept our apologies that for cleanliness issues you experienced. Still, we are happy to know that we were able to provide you with a comfortable bed and great customer service. Once more, thank you for posting your review. We look forward to having you visit with... More 

Marietta, Georgia
1 review
4 of 5 stars Reviewed July 14, 2015

The employees are great....Everyone is helpful and give attention to their guest. Great parking near target restaurants banks gas station and freeway. Wifi not so good 😉👍👍💯💃✔ will recommend this extended stay 1967 leland drive Marietta, ga 30067 to any body

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Atlanta - Marietta - Windy Hill, responded to this review

Thank you for taking the time to write a review of your stay. We appreciate you letting us know about the issue with our Wi-Fi. We are sorry for this issue, but are happy to read that you had a great stay overall. I truly appreciate your kind comments regarding our friendly and accommodating staff. Thank you for choosing Extended... More 

Alabama
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed July 8, 2015

The area around the hotel is surrounded by like-minded motels but overall the hotel is clean. A little dated and worn but clean. Check-in was easy and pleasant. For a small stay though it is an extended stay hotel, it will suffice.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Atlanta - Marietta - Windy Hill, responded to this review

Thank you for taking the time to write a review of your stay. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We hope that you will give us the opportunity to provide you with lodging the next time you're in the area. More 

Denver, Colorado
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed May 10, 2015

This was an OK location. I've been to others that are not as worn with wear and tear. It's just the basics - it's certainly not the 4 Seasons - but also not the Super 8. No closet, just an alcove to have clothes. No hair dryers that were like the one I had in Tampa and no business service... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Atlanta - Marietta - Windy Hill, responded to this review

I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that we did not exceed your expectations. You mentioned in your review that our night service refused to print your boarding pass, and for this we are truly sorry. I discussed your comments with the team, and we are working toward improving... More 

1 review
1 of 5 stars Reviewed April 12, 2015 via mobile

I normally don't do reviews but this review was necessary.. Just want to start off by saying the location it self was nice however the interior of this motel was very run down from the elevator to the hall to the room themselves just ridiculous. then there was nobody at the front desk and I mean like ever the first... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Atlanta - Marietta - Windy Hill, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I was disheartened to read that you found our location dated and that our staff did not provide you with professional service. Please accept our apologies. To uphold our company's high standards, we have made strides to bring our hotel up to date and... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 30, 2015

Walking in to my first floor hallway I immediately noticed the hallway stinks like urine. When we laid down for bed there was a horrible odor of poop. I have a two year old so my first thought was it was her. Then I thought maybe she had gas. It was neither. This hotel just smells like, well... Also, there... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Atlanta - Marietta - Windy Hill, responded to this review

Thank you for taking the time to write a review of your stay with us. After reading your review, I was disappointed to learn that you experienced cleanliness issues during your stay and that our hotel did not meet our company’s high standards. Please accept my sincerest apologies. In response to your feedback, I have shared your review with my... More 

Nashville, Tennessee
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 30, 2015

I would not recommend this hotel. The AC didn't work and when calling to ask about it, I followed her instructions. This didn't solve the problem. I mentioned to the front desk as we were leaving and was told they were sold out and no one was there to come look at it. I had to sleep with the window... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Atlanta - Marietta - Windy Hill, responded to this review

Thank you for taking the time to write a review of your stay with us. The team and I have read your review, and we are sincerely sorry for the maintenance and cleanliness issues you experienced. In response to your feedback, I have met with our staff and we will be closely inspecting all rooms to make sure they are... More 

Seabrook Island, South Carolina
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed March 1, 2015

Hotel do not respect customer request in several occasions which is a big NO NO !!! I stay in the Atlanta area every Saturday nights and I have been looking for good stay hotel for the money: Windy Hill Ext Stay was for a while the hotel of choice for my business travel and prices and stayed here many many... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Atlanta - Marietta - Windy Hill, responded to this review

Thank you for the feedback about your stay at our hotel. Please know that we are sincerely sorry that we were unable to fulfill your requests for a second floor nonsmoking room. To make sure this doesn't happen again, I am retraining our entire staff to ensure they fully understand the proper procedures in dealing with guest requests. Thank you... More 

1 review
5 of 5 stars Reviewed February 27, 2015

The employees are great....Everyone is helpful and give attention to their guest. Great parking near target restaurants banks gas station and freeway. friendly free grab and go breakfast is a treat. Needs an upgrade but besides that am here for business so I only focus on what I am here for.....

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Atlanta - Marietta - Windy Hill, responded to this review

I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with the Great Service you received from our entire staff, our convenient location and amenities we provide such as grab-and-go breakfast. The staff and I would like to thank you again for posting your review.... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed February 22, 2015

I reserved a non smoking room due to asthmatic problems.Once I got off the elevator to go to my first room 304. The entire floor was smoked filled. The agent gave me another room 204. That floor was worst then the one on the third floor. I asked for a room on the first floor but was told they had... More 

Was this review helpful? Yes 1
Manager_11525, Owner at Extended Stay America - Atlanta - Marietta - Windy Hill, responded to this review

Thank you for taking the time to write a review of your stay with us. I am so disappointed that your stay at our hotel did not meet your expectations. Overall, the issues you described are truly regrettable. Please accept my most sincerest apology.The staff and I have read your comments, and are working hard to prevent these issues from... More 

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