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Extended Stay America - Atlanta - Marietta - Windy Hill

2.5 of 5
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1967 Leland Drive, Marietta, GA 30067
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Extended Stay America - Atlanta - Marietta - Windy Hill
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53 Reviews from our TripAdvisor Community

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Saint Louis, Missouri
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Room was great for overnight stop. We were familiar with asking for coffee pot and dishes from reading reviews. We were upgraded to a kingsize bed on the first floor. The kitchenette needed some refurbishing but was adequate for our needs. Breakfast was a grab and go coffee, oatmeal, granola bars, muffins, and fresh fruit. All in all we have... More 

Helpful?
Thank marythurman
Manager_11525, General Manager at Extended Stay America - Atlanta - Marietta - Windy Hill, responded to this review

Thank you so much for posting a review of our property. It’s great to read that we were able to meet your expectations and provide you with a comfortable stay. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! More 

Marietta, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 22, 2015

Stayed at this location until our home was ready. The staff is incredibly welcoming and accommodating. Great place for families! The rooms are spacious and I love being able to cook dinner for my family. Home away from home!

Helpful?
1 Thank TScriven
Manager_11525, General Manager at Extended Stay America - Atlanta - Marietta - Windy Hill, responded to this review

Thank you for your positive review of our property. I’m thrilled we were able to provide you with a home away from home experience! I’m glad you enjoyed our spacious rooms, convenient amenities and our friendly customer service. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in... More 

Alameda, California
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 7, 2015

I stayed at this hotel during a trip to visit relatives on July 24-26, 2015. It was clean but old and funky. The staff is super nice. It is very quiet at night. There was long brown hair on the bathroom floor and in the sink. The carpet was stinky and grungy. What I like about the hotel is the... More 

Helpful?
Thank GrandmasBaby
Manager_11525, General Manager at Extended Stay America - Atlanta - Marietta - Windy Hill, responded to this review

Thank you for taking the time to write a review of your stay. Please accept our apologies that for cleanliness issues you experienced. Still, we are happy to know that we were able to provide you with a comfortable bed and great customer service. Once more, thank you for posting your review. We look forward to having you visit with... More 

Marietta, Georgia
1 review
4 of 5 stars Reviewed July 14, 2015 via mobile

The employees are great....Everyone is helpful and give attention to their guest. Great parking near target restaurants banks gas station and freeway. Wifi not so good 😉👍👍💯💃✔ will recommend this extended stay 1967 leland drive Marietta, ga 30067 to any body

Helpful?
Thank joe1970ny
Manager_11525, General Manager at Extended Stay America - Atlanta - Marietta - Windy Hill, responded to this review

Thank you for taking the time to write a review of your stay. We appreciate you letting us know about the issue with our Wi-Fi. We are sorry for this issue, but are happy to read that you had a great stay overall. I truly appreciate your kind comments regarding our friendly and accommodating staff. Thank you for choosing Extended... More 

Alabama
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed July 8, 2015

The area around the hotel is surrounded by like-minded motels but overall the hotel is clean. A little dated and worn but clean. Check-in was easy and pleasant. For a small stay though it is an extended stay hotel, it will suffice.

Helpful?
Thank truepoet28
Manager_11525, General Manager at Extended Stay America - Atlanta - Marietta - Windy Hill, responded to this review

Thank you for taking the time to write a review of your stay. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We hope that you will give us the opportunity to provide you with lodging the next time you're in the area. More 

Denver, Colorado
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed May 10, 2015

This was an OK location. I've been to others that are not as worn with wear and tear. It's just the basics - it's certainly not the 4 Seasons - but also not the Super 8. No closet, just an alcove to have clothes. No hair dryers that were like the one I had in Tampa and no business service... More 

Helpful?
Thank mkadovitz
Manager_11525, General Manager at Extended Stay America - Atlanta - Marietta - Windy Hill, responded to this review

I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that we did not exceed your expectations. You mentioned in your review that our night service refused to print your boarding pass, and for this we are truly sorry. I discussed your comments with the team, and we are working toward improving... More 

1 review
1 of 5 stars Reviewed April 12, 2015 via mobile

I normally don't do reviews but this review was necessary.. Just want to start off by saying the location it self was nice however the interior of this motel was very run down from the elevator to the hall to the room themselves just ridiculous. then there was nobody at the front desk and I mean like ever the first... More 

Helpful?
Thank skittlezz2007
Manager_11525, General Manager at Extended Stay America - Atlanta - Marietta - Windy Hill, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I was disheartened to read that you found our location dated and that our staff did not provide you with professional service. Please accept our apologies. To uphold our company's high standards, we have made strides to bring our hotel up to date and... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 30, 2015

Walking in to my first floor hallway I immediately noticed the hallway stinks like urine. When we laid down for bed there was a horrible odor of poop. I have a two year old so my first thought was it was her. Then I thought maybe she had gas. It was neither. This hotel just smells like, well... Also, there... More 

Helpful?
1 Thank Snracaba
Manager_11525, General Manager at Extended Stay America - Atlanta - Marietta - Windy Hill, responded to this review

Thank you for taking the time to write a review of your stay with us. After reading your review, I was disappointed to learn that you experienced cleanliness issues during your stay and that our hotel did not meet our company’s high standards. Please accept my sincerest apologies. In response to your feedback, I have shared your review with my... More 

Nashville, Tennessee
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 30, 2015

I would not recommend this hotel. The AC didn't work and when calling to ask about it, I followed her instructions. This didn't solve the problem. I mentioned to the front desk as we were leaving and was told they were sold out and no one was there to come look at it. I had to sleep with the window... More 

Helpful?
Thank Kat11107
Manager_11525, General Manager at Extended Stay America - Atlanta - Marietta - Windy Hill, responded to this review

Thank you for taking the time to write a review of your stay with us. The team and I have read your review, and we are sincerely sorry for the maintenance and cleanliness issues you experienced. In response to your feedback, I have met with our staff and we will be closely inspecting all rooms to make sure they are... More 

Seabrook Island, South Carolina
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed March 1, 2015

Hotel do not respect customer request in several occasions which is a big NO NO !!! I stay in the Atlanta area every Saturday nights and I have been looking for good stay hotel for the money: Windy Hill Ext Stay was for a while the hotel of choice for my business travel and prices and stayed here many many... More 

Helpful?
1 Thank Remi B
Manager_11525, General Manager at Extended Stay America - Atlanta - Marietta - Windy Hill, responded to this review

Thank you for the feedback about your stay at our hotel. Please know that we are sincerely sorry that we were unable to fulfill your requests for a second floor nonsmoking room. To make sure this doesn't happen again, I am retraining our entire staff to ensure they fully understand the proper procedures in dealing with guest requests. Thank you... More 

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