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All 34 Marietta hotels

Extended Stay America - Atlanta - Marietta - Windy Hill

2.5 of 5 Hotel   |   1967 Leland Drive, Marietta, GA 30067
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Ranked #28 of 34 Hotels in Marietta
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42 reviews from our community

Traveler rating
    5
    6
    6
    7
    18
See reviews for
8
5
7
11
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW

The employees are great....Everyone is helpful and give attention to their guest. Great parking near target restaurants banks gas station and freeway. friendly free grab and go breakfast is a treat. Needs an upgrade but besides that am here for business so I only focus on what I am here for.....

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed 6 days ago NEW via mobile

I reserved a non smoking room due to asthmatic problems.Once I got off the elevator to go to my first room 304. The entire floor was smoked filled. The agent gave me another room 204. That floor was worst then the one on the third floor. I asked for a room on the first floor but was told they had... More 

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Louisville Ky
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My companion and I stayed one night with our dog. Not bad but not great either. Lots of maintenance problems and the building/room smelled of cig smoke. Some of the issues included a broken cabinet door, no high speed for the hvac, chewing gum found on the kitchen counter and the headboard, and a cracked exterior window. My guess is... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Atlanta - Marietta - Windy Hill, responded to this review

Our staff read your review, and would like to thank you for writing such positive things about our hotel. Please accept our apologies that you had a lot of maintenance issues with your room and that your room contained an unpleasant odor. Also, I would like to assure you that these issues have been reported to our maintenance staff for... More 

Atlanta, Georgia
Senior Contributor
27 reviews 27 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 3, 2015

I read alot of bad reviews on this hotel but I booked it through hotwire so I was trying to find the most economical room in my budget this room was perfect for me good location perfect size for me full size fridge was a total shocker to me I've never seen this in a hotel suite before only the... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Atlanta - Marietta - Windy Hill, responded to this review

I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that our room was the perfect size for your stay and that our location was very convenient for you. In addition, I was delighted to learn that our staff provided you with an outstanding customer service and that you... More 

Houston, Texas
2 reviews
2 of 5 stars Reviewed December 6, 2014

When I arrive at this hotel I found the front desk staff was very unprofessional. There was a customer there who seem to be running the hotel and not the hotel staff. The maid service was the worse I had ever seen. This lady could not speak any English she did sloppy work and she showed up to clean rooms... More 

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Atlanta - Marietta - Windy Hill, responded to this review

I received a copy of your review and wanted to take a moment to personally respond to your concerns about our hotel. The situation you described regarding our unprofessional behavior and lack of customer service is truly regrettable. We are very sorry for your experience. In response to your feedback, I would like to know more about your situation to... More 

1 review
2 of 5 stars Reviewed November 17, 2014 via mobile

Save your money... the only thing appealing about this hotel is the price. Service is horrible. Anytime you need anything and call the front desk you have to wait 30 mins to go down yourself and get it and that's only if they pick up. Hotel looks like it hasn't been cleaned in years. This place needs serious TLC.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Atlanta - Marietta - Windy Hill, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The situation you described regarding our customer service and response time is truly regrettable. We are very sorry for your experience. In response to your feedback, I am coaching my staff members to go above and beyond when attending to guest requests. As well,... More 

New Orleans, Louisiana
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 9, 2014

I booked my room months in advance in order to get a room with a kitchenette that was close to a seminar I was attending. When we arrived, the front desk staff were unfriendly and didn't communicate basic information to us such as where to park and where the room was. They announced our room number verbally (having worked in... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Atlanta - Marietta - Windy Hill, responded to this review

I appreciate you bringing your experience to our attention. The customer service experience you described is unacceptable, and I sincerely apologize for your experience. As this hotel’s manager, I can assure you that I have used your comments to coach my front desk staff to ensure your experience is not repeated. As well, I do apologize that the condition of... More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 27, 2014 via mobile

I am staying in the place for a month and would advise anyone to think long before deciding to stay for longer(week or more). My plates were stolen and car broken into while it was parked overnight. When I reported the issue the attitude was so callous as if it happens so regularly. I reported on Thursday to the the... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Atlanta - Marietta - Windy Hill, responded to this review

Vishnu - We appreciate you taking the time to write a review of your experience with us. Please accept our most sincere apologies for the issue with your car. We can assure you that this is not a common practice at our location. We are working with our staff to ensure that we are reporting all suspicious activities to the... More 

Scottsdale, Arizona
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 21, 2014 via mobile

Did not pay much at all for this hotel, so guess you get what you pay for. The room and entire place smelled smokey even though the room was "non smoking." The bathroom was not especially clean and the shower head shot water at the ceiling. I never used the kitchen, but there were no cups, plates, pans anyway. Would... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Atlanta - Marietta - Windy Hill, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I am sorry to read that your room had a smoke odor, and that my staff did not inform you of our kitchen equipment policy. All kitchen utensils are available for guests at the front desk free of charge to ensure that all items... More 

Columbia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 14, 2014 via mobile

Wouldn't recommend to anyone. Front desk (Antoinette) was rude and I had to stay in a smoking room, even after I told them I had asthma. Spent as little time in the room as possible and that was uncomfortable. I was checked out by Rochelle, who was very nice! Checking out was the best part of my stay...smh

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Atlanta - Marietta - Windy Hill, responded to this review

We appreciate you taking the time to write a review of your experience with us. Please accept our most sincere apologies that we could not accommodate your request and that check-in was not a pleasant experience. We will be working with our front desk staff to ensure that all of our staff is providing our guests with superior service and... More 

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Additional Information about Extended Stay America - Atlanta - Marietta - Windy Hill

Address: 1967 Leland Drive, Marietta, GA 30067
Phone Number:
Location: United States > Georgia > Marietta
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Atlanta - Marietta - Windy Hill 2.5*
Number of rooms: 113
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Also Known As:
Extended Stay Marietta
Marietta Extended Stay

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