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Holiday Inn Express Marietta-Atlanta Northwest

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1250 Franklin Road, Marietta, GA 30067
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Holiday Inn Express Marietta-Atlanta Northwest
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183 Reviews from our TripAdvisor Community

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Traveler rating
    95
    44
    21
    15
    8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
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Tampa, Florida
1 review
2 of 5 stars Reviewed yesterday NEW

Found a lot of human hair in the sheets and on the pillow cases (I stopped counting after 30). The staff brought clean sheets but left me to strip and remake the bed. The GM of the hotel would only offer points or a $30 refund (I paid $158) because they "fixed the problem" and was extremely condescending and nasty... More 

Was this review helpful? Yes
5 of 5 stars Reviewed 1 week ago

Looking for two last minute rooms for a special time with my family, Angela and Tim really came through for my family. I can't thank them both and your company more for the customer service, wonderful rooms and overall terrific experience. Stay here... You won't regret it.

Was this review helpful? Yes
HolidayInnATL, General Manager at Holiday Inn Express Marietta-Atlanta Northwest, responded to this review

Thank you for your great review about your most recent stay! We have a wonderful staff here and so glad that Angela and Tim were able to go above and beyond your expectations! We look forward to serving as your host again in future visits. More 

Knoxville, Tennessee
Level Contributor
78 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Well, Trip Advisor let me down this time. I was looking for a good place to stay near Atlanta, GA and as always, checked the ratings on Trip Advisor. This hotel got good remarks and ratings on TA, but the hotel itself did not live up to those ratings! First off, we had two rooms for two nights. One room... More 

Was this review helpful? Yes 2
HolidayInnATL, General Manager at Holiday Inn Express Marietta-Atlanta Northwest, responded to this review

Thank you for taking the time to leave us a review.. We regret to hear that your stay was not what you were looking forward to. As you can see from our other reviews, this is not typical of our hotel. I will ensure that training is readdressed and accessed thoroughly to ensure that no other guests will encounter the... More 

San Antonio, Texas
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It really was a nice hotel. You could tell that it was recently updated as they advertised, it was clean and modern. They also had complimentary breakfast & WIFI and the staff was really nice, too. I will definitely be back.

Was this review helpful? Yes
HolidayInnATL, General Manager at Holiday Inn Express Marietta-Atlanta Northwest, responded to this review

Thank you for your kind words and taking the time to leave us a review! We look forward to serving as your host in your future visits to Marietta!! More 

A TripAdvisor Member
5 of 5 stars Reviewed 4 weeks ago

Simply the best place to stay in the Marietta-Atlanta area! 5 stars room, 5 stars Customer Service! The staff there are some of the nicest you can get! Great atmosphere! Updated rooms, clean rooms! There's a lot of places near by to go! Close to White Waters Six Flags!

Was this review helpful? Yes
HolidayInnATL, General Manager at Holiday Inn Express Marietta-Atlanta Northwest, responded to this review

What a fantastic review! Thank you so much for taking the time to leave a review for our future guests to see. We are conveniently located to several restaurants, shopping, and of course White Waters Six Flags. We hope you thoroughly enjoyed your visit and we look forward to serving as your host again in future visits to the Marietta/... More 

Detroit, Michigan, United States
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed June 19, 2015

My nephew was receiving his Doctor of Chiropractic degree from Life University. Six of us decided to attended. Chose this hotel for its location. The front desk staff, Angela, was amazing. Hotel updated, free wifi and spotless. Decided to stay longer and enjoy the surrounding sites.

Was this review helpful? Yes 1
HolidayInnATL, General Manager at Holiday Inn Express Marietta-Atlanta Northwest, responded to this review

Thank you so much for your great review and such kind words regarding Angela! She will be delighted to know she made such a positive impact on your stay. Congratulations to your nephew!! More 

Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 17, 2015

Clean place ,nice people Tim in front desk is a very good and nice person we have a lot of funnnnnn 💯 the hotel don't have pool but any ways you can stay and enjoy w friends and family , housekeeping is súper , we meet a Dominican lady super nice to . I love it

Was this review helpful? Yes 1
HolidayInnATL, General Manager at Holiday Inn Express Marietta-Atlanta Northwest, responded to this review

Thank you so very much for your kind words regarding Tim and our housekeeping staff! They will be grateful to know they made such an impact on your stay!! We look forward to serving as your host in future visits to Marietta / Atlanta. More 

Hinesville, Georgia
1 review
5 of 5 stars Reviewed June 16, 2015

During a short notice trip, I contacted the front desk to reserve two rooms adjacent to each other. Not only was the staff member friendly and helpful, he also pointed out that I actually held TWO different IHG Rewards Club accounts. The desk attendant gave me the instructions for transferring points and closing out the undesired account. Also, the rooms... More 

Was this review helpful? Yes
HolidayInnATL, General Manager at Holiday Inn Express Marietta-Atlanta Northwest, responded to this review

The best compliment is the promise of a return and high recommendations, you have given us both! Thank you so much!! Our staff knows how important our rewards program is and so glad they were able to update you in regards to your account! We look forward to serving as your host in your future travels. More 

Clearwater, Florida
Level Contributor
41 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed June 14, 2015

Booked over phone directly with hotel, specified needs. One of these was a bathTUB. after a late arrival and checking in at desk -went to 'view' room. NO bathtub? But, clerk (Neil) at desk was very accommodating and took me to the fifth floor and gave me 'identical' room - with a nice lg. bathtub....After getting settled and filling tub,... More 

Was this review helpful? Yes
HolidayInnATL, General Manager at Holiday Inn Express Marietta-Atlanta Northwest, responded to this review

Thank you for taking the time to leave a review about your most recent stay. Your concerns will be brought to maintenance attention and we will also evaluate our reservation training to ensure this does not happen again. We do hope that next time you are in the area, you will stop by to give us a second chance to... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 29, 2015

The reasons why I highly recommend Holiday Inn Express Marietta in Atlanta: Staff: They are pleasant, courteous, polite and extremely efficient. Equipe: Sao agradaveis, cortezes, educados e extremamente eficientes. Breakfast: Many options, including many kinds of juice, breads, fruits, milk, pancake, cup cakes, butter, cream cheese and so on. Café da manha: Muitas opcoes, incluindo varios tipos de sucos, paes,... More 

Was this review helpful? Yes 1
HolidayInnATL, General Manager at Holiday Inn Express Marietta-Atlanta Northwest, responded to this review

What a remarkable review! Thank you for taking the time to share your experience with future guests! We look forward to serving as your host in future visits to the Marietta area!! More 

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