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Wingate by Wyndham Madison / Lake Oconee Area

1041 Ramada Way, Madison, GA 30650
Hotel amenities
Wingate by Wyndham Madison / Lake Oconee Area
Best prices for: 1 room 1 guest
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Ranked #5 of 5 Hotels in Madison
A recent review
3 of 5 stars Reviewed April 13, 2015
James M Florence, Alabama
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74 reviews from our community

Traveler rating
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    13
    15
    17
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Florence, Alabama
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 13, 2015

location was hard to find, was wrong on my printout and they didn't answer phone when we called for directions. breakfast was lousy, door locks & TV in one room weren't working properly. overall very unsatisfactory.

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes 1
GMWingateMadison, Guest Relations Manager at Wingate by Wyndham Madison / Lake Oconee Area, responded to this review

I'm sorry to hear that your most recent stay with us did not meet your expectations of quality service, accommodations and hospitality. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. More 

Madison
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 14, 2015

Under construction. Site looked unsafe. Breakfast. Milk was sour n the food wasn't good. I think we should of got a discount. I'm sure they will improve.

Review collected in partnership with Wingate by Wyndham

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GMWingateMadison, Guest Relations Manager at Wingate by Wyndham Madison / Lake Oconee Area, responded to this review

Thank you for sharing your experience and letting us know how we can improve upon the breakfast and service at our hotel. We value your feedback and as we transition through the renovation process, comments like yours will help us to grow and improve. We look forward to your next visit and your impression of the completed renovations! More 

Atlanta, Georgia
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed February 1, 2015

I was here on 01/30/15, and I wasn't aware the hotel is being renovated. The lobby looks nice but to get to the elevator you have to go through a construction area. The ceilings are taped up and coveted in plastic. There is sheetrock dust and paint everywhere. The amenities are being renovated so none are available. Upon entering the... More 

Was this review helpful? Yes 1
GMWingateMadison, Manager at Wingate by Wyndham Madison / Lake Oconee Area, responded to this review

I am so sorry for the inconveniences that you experienced due to the ongoing construction and renovation process going on in our hotel. I also want to apologize for the noises from the heat unit that disturbed your sleep and for our housekeeping staff who didn't knock before opening your door. Thank you for pointing out these issues with our... More 

Clearwater Beac
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 10, 2014

Admittedly, the hotel is undergoing a remodel. The lobby was clean. Charlesda was the front desk staff on duty. Her pleasant manner and genuine concern for my stay was a weclome change to the average business travel experience. She made the aging mattress a non-issue!

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GMWingateMadison, Manager at Wingate by Wyndham Madison / Lake Oconee Area, responded to this review

Thank you so much for your compliments, rating, and review of our high housekeeping and cleanliness standards. We are especially happy to share this review with our front desk staff (Charlesda) who works hard to ensure that you receive a five star experience in service and accommodations. We look forward to serving you again in the future! More 

Leesburg
Top Contributor
82 reviews 82 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed December 2, 2014

I was able to book this hotel for Georgia/Auburn weekend. The hotel is in the midst of being remodeled and is changing name brands. I thought that the amount charged for one room was reasonable. While the hotel really doesn't have any frills or bells and whistles, we had a quiet night's sleep. Breakfast the next morning was typical for... More 

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GMWingateMadison, Manager at Wingate by Wyndham Madison / Lake Oconee Area, responded to this review

Thank you for taking the time to write your positive review of our hotel and services. We are so glad that you enjoyed a quiet night's sleep during your stay. Trust that we will continue our commitment to provide the best value accommodation and services to all of our guests. We look forward to your next stay. More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 14, 2014

I stay here for a wedding 1 got into the room and it was over 100 degrees because they are to cheap to run the ac unit. 2 I was told they had a pool when we got there we found out they failed to mention that it was closed . 3 guest services was very rude and not very... More 

Was this review helpful? Yes 1
GMWingateMadison, Manager at Wingate by Wyndham Madison / Lake Oconee Area, responded to this review

I am very sorry to hear that you experienced such unusual circumstances and inconveniences during your most recent stay with us, especially that we were not able to address the issues and misunderstandings right away. I really want to apologize for any rudeness or insult that you encountered with this situation and I assure you that your comments have been... More 

Fort Valley, Georgia
Senior Contributor
29 reviews 29 reviews
29 hotel reviews
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed October 13, 2014

This is a hotel that needs a little bit of help. Here are my suggestions/issues. This is based on the three rooms that our group stayed in. 1) The Mattresses really need to be replaced. Everyone was well past it’s useful life (regardless of how old the mattresses are). 2) The Tube TV’s need to be replaced. These are 15... More 

Was this review helpful? Yes 3
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 11, 2014

This does not look like a typical Wyndham. I think the chain would be very disappointed in the quality and style of this hotel. The mattresses do not fit the bed frames, cords hanging everywhere, most amenities "out of service", and the over all style looks like pieces were bought at an auction to fill in what broke regardless of... More 

Was this review helpful? Yes 3
GMWingateMadison, Manager at Wingate by Wyndham Madison / Lake Oconee Area, responded to this review

I regret to discover that you weren't thoroughly impressed with us during your most recent stay. I assure you that we are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We hope you'll return someday to see how we're improving. More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 7, 2014

I knew from the first time I called and it took almost an hour to make a reservation with the incompetent staff, that it was going to be bad. We were directed there because of a wedding nearby. Otherwise, I would have never stayed there. A few days prior to our arrival, supposedly their computers crashed and I had to... More 

Was this review helpful? Yes 1
GMWingateMadison, Manager at Wingate by Wyndham Madison / Lake Oconee Area, responded to this review

I am very sorry to hear that you experienced such unusual circumstances and inconveniences during your most recent stay with us, especially that we were not able to address the issues right away. I hope you will accept our sincerest apologies for the service that you did not receive regarding the necessity of correcting such issues as quickly as possible.... More 

1 review
5 of 5 stars Reviewed August 15, 2014

Would like to really think the hotel staff CHARLESDA AND TEKA for showing my entire KODS MEMBERS, to an enjoyable stay, even tho a nearby powerline was hit and loss power the entire first night of the stay, the staff made it as comfortable as they can to suit every one need, and we just wanna thank you all.. -... More 

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GMWingateMadison, Manager at Wingate by Wyndham Madison / Lake Oconee Area, responded to this review

It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. We enjoy sharing these reviews with our staff and we all look forward to seeing you again. More 

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