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Red Roof Inn Lithonia

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5400 Fairington Road, Lithonia, GA 30038 (Formerly Country Hearth Inn)
Best prices for: 1 room 1 guest
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Red Roof Inn Lithonia
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Red Roof Inn Lithonia
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105 reviews from our community

Traveler rating
    72
    11
    6
    2
    14
See reviews for
16
10
19
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
  • All months
    (105)
  • Mar-May only
    (27)
  • Jun-Aug only
    (26)
  • Sep-Nov only
    (23)
  • Dec-Feb only
    (29)
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1 review
5 of 5 stars Reviewed March 26, 2015

Top notch service from such a warm caring clientele as front guest clerk Tanishia who made it an ideal choice to future return delivered a pure southern hospitality with her warm smile and also Maxine with a bright personality that also kept mantanice of room in supurb shape. Felt like I was at home.

Was this review helpful? Yes
Kamini P, Manager at Red Roof Inn Lithonia, responded to this review

Mr. Zachery, Thank you so much taking the time out from your busy time and bringing to my attention about my staff services. I am sure you and your mom enjoying at our location until your house get ready. I will share your comments with Tanishia and Miss.Maxine and praise them about there excellent's job performance. Thank you again, Sincerity,... More 

Barnwell
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 25, 2015

I decided to stay here, once again, since this is my usual place to rest. Only had a slight problem that had to be reported. The manager thanked me and assured me it would be addressed. Only other concern I had was with the TV remote not working properly. But after realizing there was some "lag" issues between the remote... More 

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Kamini P, Owner at Red Roof Inn Lithonia, responded to this review

Mr. Wesley, Thank you so much for taking the time out and rating on our hotel, and bringing to our attention your concern and we did take care every thing immediately. Thank you again being our loyal guest for our inn as well Red Roof Inn Brand we greatly appreciate your business. I will share your comments with my all... More 

Charleston, South Carolina
1 review
3 of 5 stars Reviewed March 12, 2015

The first issue is the phone in my room did not operate correctly, I had to press the speaker button to make a call out, second the very next morning there was no hot water. Made complaint with the staff the front desk, which was annoying because they had a nonchalant attitude, when I asked how can I be compensated... More 

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Kamini P, General Manager at Red Roof Inn Lithonia, responded to this review

Good afternoon Miss. Vanessa, I would like to apologize for your recent stray at the Red Roof Inn Lithoinia GA, I greatly appreciate for bring it to our attention your concern. I will make sure talk to my staff team member's about your concern and share your comments with them so in future we want have same issue. I wanted... More 

2 reviews
3 of 5 stars Reviewed March 10, 2015

the rooms are nice but if you trying to turn the tv you cant and you ask them to switch rooms or try to fix it they cant i had a room here and the remote wont work, so basically i cant really watch tv.....sucks but other than that the hotel is ok not bad besides that and the genious... More 

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Kamini P, Manager at Red Roof Inn Lithonia, responded to this review

Dear valued guest, It was pleasure to hear from our guest feed back so we can improve in our service. I am truly apologize that you had a issue with the remote control if you had let us know at the front desk we would have assist you better and you would have enjoy our all HD verity of channels.... More 

North Charleston, South Carolina
2 reviews
1 of 5 stars Reviewed March 9, 2015

We spent 1 night and the next morning there was no hot water. We tried to make a complaint. Front desk said we couldn't make a complaint with her, we would have to call the manager. When we called back they said the manager is not there and that they don't have a record of our complaint.

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Kamini P, Manager at Red Roof Inn Lithonia, responded to this review

Dear Guest, Thank you for taking the time out and let us know feed back on your resent stay. I like to apologize for the hot water, we are trying to improvising with the thankless water heater and on that we have to do different adjustments on the temperatures. We are working with the plumber as right now so we... More 

Cypress, Texas, United States
1 review
5 of 5 stars Reviewed January 23, 2015

Thank you Kamini for the Awesome customer service. I was very pleased with your hotel. The room was very clean, the staff was very friendly. Thank you for allowing me to check in a lil early so I could prepare for my job interview. I would highly recommend your hotel for anyone that needs a place to stay during their... More 

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Kamini P, Owner at Red Roof Inn Lithonia, responded to this review

Dear Michelle, Thank you so much for taking the time out to review our Red Roof Inn Lithonia GA I greatly appreciate it was our pleasure to assist your needs, and help you to check in early so you don't miss your interview. I am praying that you get your desire job. Wish you the best hope you can here... More 

New York City, New York
1 review
5 of 5 stars Reviewed January 3, 2015

Excellent Service, rooms was clean, staff was very excellent MAXINE,TRAVIS ,DIANE was very helpful, I love the team work, I will be back. p.s. I love the new look, an the manager was very courteous. I would refer this hotel to other family members, an friends.

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Kamini P, Owner at Red Roof Inn Lithonia, responded to this review

Dear Miss. Kim, Thank you so much for visiting at our Red Roof Inn Lithonia GA and review for our property and staff members. I will let Miss. Diane, Miss. Maxine and Travis know about your comments. Thank you for noticing the new renovation as well. Hope you had a great time in Atlanta and visited all the attraction see... More 

Honolulu, Hawaii
1 review
5 of 5 stars Reviewed December 29, 2014

During a short visit in October of this year to see my in laws, my husband and I stayed at the Red Roof Inn and we were highly impressed by the staff, amenities, and hotel. Everyone was polite and more than helpful at any time we needed them. Our room was cleaned immediately after exiting and we were always asked... More 

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Kamini P, Owner at Red Roof Inn Lithonia, responded to this review

Dear Guest, Thank you so much for stopping by to our hotel Red Roof Inn Lithonia GA while you visiting to your family and stay with us. I will definitely let my team members know how proud I am for there hard work to make our guest so happy and provide excellent service. Thank you so much for the taking... More 

Sacramento
1 review
5 of 5 stars Reviewed December 28, 2014

Home away from home!!! Very nice staff and rooms are clean. Stayed two nights in the area and I will be coming to stay again! Sheets were clean and room was fresh. Very fast check in and the staff was very friendly. Had a problem with the phone in the room and it was fixed promptly! Enjoyed my stay and... More 

Was this review helpful? Yes
Kamini P, Owner at Red Roof Inn Lithonia, responded to this review

Dear Miss. Neada, Greatly appreciate for your time and very delighted to here from our loyal guest, on giving us feed back and gave my staff service score for cleaning and customer service. Glad to hear that they took care of the phone issue right away. I will share your comments with my staff members and behalf of my team... More 

Minnesota
1 review
5 of 5 stars Reviewed December 28, 2014

I was meeting a couple friends in the area they all stay downtown.But I didn't have the fund.to stay downtown.So i choice to stay at the red roof inn which work out perfect for me.The hotel was clean and the employee was so nice they mat me feel like I was at home.

Was this review helpful? Yes
Kamini P, Owner at Red Roof Inn Lithonia, responded to this review

Dear Guest, I would like to thank you and valued your review you had given us. We are happy that you choose to stay at our inn and experience with our newly renovated property. Sorry you could not stay with your friends but gave us a chance to provide you good service and let us know that you had made... More 

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Prices are for 1 room, 2 adults
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