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Holiday Inn Express Atlanta West - Theme Park Area

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850 Crestmark Drive, Lithia Springs, GA 30122 (Formerly Comfort Inn)
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Holiday Inn Express Atlanta West - Theme Park Area
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Holiday Inn Express Atlanta West - Theme Park Area
Holiday Inn Express Atlanta West - Theme Park Area
Holiday Inn Express Atlanta West - Theme Park Area
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31 reviews from our community

Traveler rating
    13
    10
    7
    1
    0
See reviews for
12
6
2
7
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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Harvest, Alabama
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I recently returned from a business trip in Orlando, and this was a great place to stop on my way back to North Alabama. The roads were icing up at night, and this was the perfect spot to stay to avoid Atlanta traffic in the morning while resuming the trip. The staff was friendly and hospitable, and the rooms were... More 

Was this review helpful? Yes 1
Merrimack, New Hampshire
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Bought the Atlanta Pass and stayed at this hotel while we saw the sights. It is convenient to the highway but not in the middle of the city. The hotel was clean, beds are the best, the staff great,and the breakfast selections plentiful. It was nice not having to add inner city parking fees to the tab. There are mostly... More 

Was this review helpful? Yes 1
Seema P, General Manager at Holiday Inn Express Atlanta West - Theme Park Area, responded to this review

We sincerely appreciate your 5 star review of our hotel, service team, and overall accommodations! We are always pleased to see customers want to return and are even more excited when they share positive feedback with future travelers! Thanks so much for your review and we look forward to welcoming your return. More 

San Antonio, Texas
Top Contributor
304 reviews 304 reviews
45 hotel reviews
182 helpful votes 182 helpful votes
3 of 5 stars Reviewed December 16, 2014

This was a pre-reserved one-night stay the night before Thanksgiving as we had an evening arrival into Atlanta and was traveling to northwestern Alabama. It is directly off the interstate, but we were not bothered with any traffic/highway noises. The Front Desk Clerk was extremely friendly, helpful and probably one of the most up-beat desk clerks we have encountered in... More 

Was this review helpful? Yes 1
Seema P, General Manager at Holiday Inn Express Atlanta West - Theme Park Area, responded to this review

Thank you for your review and I apologize that you were less than satisfied with your recent stay with us. If you could please reach out to me at your earliest convenience I would be happy to assist you further. You can contact me directly at 770 941-5384. Sincerely, Seema Patel General Manager More 

Vance, Alabama
2 reviews
2 of 5 stars Reviewed December 8, 2014

Woke up itching with a bug bite on my chest. My husband found what looked like a small shell of some bug not sure what kind. Took it to the front desk and showed them and the bite. So they offered to change our rooms which was just a minor inconvience and said they would have that room sprayed. What... More 

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Seema P, General Manager at Holiday Inn Express Atlanta West - Theme Park Area, responded to this review

I sincerely apologize that you encountered these issues. Guest satisfaction is our primary objective and we do not want to lose you as a guest or a IHG member I appreciate that you have voiced your concerns. We have our rooms sprayed on a monthly schedule. However after this issue was brought to our attention a unscheduled visit was made... More 

Birmingham
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 6, 2014 via mobile

Was in town on business and stayed here three days. The staff was very nice and helpful. The breakfast didn't offer much variety but was decent and filling. The coffee was actually great! The lounging and small dining area was clean and quiet. The area surrounding the hotel wasn't not bad. There were several nice fast food places within walking... More 

Was this review helpful? Yes
Seema P, General Manager at Holiday Inn Express Atlanta West - Theme Park Area, responded to this review

Thank you so much for your fantastic review and for highlighting the service, quality, and comfort of our location. We continually strive to improve our guest experience and are always excited when we receive surveys like this one. We hope that you have the opportunity to come back to the Lithia Springs area in the near future so that we... More 

London, England, United Kingdom
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed November 17, 2014

Check in was fairly straightforward. Room was clean, but a little musty smelling. Well appointed with amenities, tea/coffee etc. Free, reasonably reliable wifi. No provision of in room safe was a little concerning. The hotel can quite noisy in the evenings with younger groups coming and going (doors slamming, elevators, etc). The breakfast was a little basic, although adequate. Would... More 

Was this review helpful? Yes
Seema P, Manager at Holiday Inn Express Atlanta West - Theme Park Area, responded to this review

Dear Jamie M First and foremost, thank you so much for selecting our hotel. We appreciate your business as well as your feedback by providing a review. We appreciate that you highlighted both the positive and negative aspects of your stay as this gives us an opportunity to gauge areas of opportunity. I hope that should your travels bring you... More 

Geneva, Switzerland
Top Contributor
91 reviews 91 reviews
37 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed October 19, 2014

I had chosen that hotel as I was going to the Six Flags over Georgia theme park and this Holiday Inn Express hotel was conveniently located only a few miles away. I was very positively surprised as for the price paid, this hotel was offering much more than I expected: free WiFi in room, flatscreen tv with large choice of... More 

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Seema P, General Manager at Holiday Inn Express Atlanta West - Theme Park Area, responded to this review

Dear Fabrizio45, Thank you so much for taking time out of your busy day to let us know about your experience while staying at our hotel recently, we are thrilled to hear all the positive feedback, we are glad your stay was a satisfactory one and we hope to serve you again whenever you are back to the Six Flags... More 

Miami, Florida
1 review
5 of 5 stars Reviewed October 7, 2014

This trip was to attend the TD Jake's conference with 50 women and 3 men. However, after researching hotels in the Atlanta area that was most accommodating, comfortable and not pricey; we decided to choose this location which we could not be more pleased with. The Sales Manager Ms. Denise Kerr was a superstar from the first contact point to... More 

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Seema P, General Manager at Holiday Inn Express Atlanta West - Theme Park Area, responded to this review

Dear karyann90, We really appreciate the time you have taken to write such a wonderful review about your recent group stay at our Hotel, we are delighted to hear that your experience was pleasant and that you were really satisfied with our rooms and service . It was our pleasure to serve such a wonderful group of ladies, we hope... More 

Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed September 25, 2014

Stayed here on a trip to Florida. Nice clean room. Would stay here again, friendly staff. Very easy to find, close to highway. Was going to stay here on way back, but came home a different way. Always stay at IHG propewrties.

Was this review helpful? Yes
Seema P, Manager at Holiday Inn Express Atlanta West - Theme Park Area, responded to this review

Dear Richard M, Thank you so much for taking the time to write about your recent experience while staying at our hotel during your vacation. We are happy to hear all your possitive comments, these will be so helpful for our future guests. we appreciate you kind feedback and just hope to be able to serve you again in the... More 

A TripAdvisor Member
4 of 5 stars Reviewed September 19, 2014

Really friendly staff. Clean room. Fitness room is ok, there are not to many devices but you can make a workout after a long day. The environment is really quite and there are also a few restaurants in this area. Had a nice stay and can definitly recommend this place

Was this review helpful? Yes
Seema P, Manager at Holiday Inn Express Atlanta West - Theme Park Area, responded to this review

Dear valued member, Thank you so much for leaving your feedback on your recent stay at our hotel. We value your opinion and are glad that your stay was satisfactory. We thank you for your time and hope to be able to serve yoiu again whenever your travels bring you back to the Atlanta area. Thank you, Seema Patel (GM) More 

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