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Holiday Inn Express Atlanta West - Theme Park Area

2.5 of 5 850 Crestmark Drive, Lithia Springs, GA 30122 (Formerly Comfort Inn)
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Holiday Inn Express Atlanta West - Theme Park Area
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Holiday Inn Express Atlanta West - Theme Park Area
Holiday Inn Express Atlanta West - Theme Park Area
Holiday Inn Express Atlanta West - Theme Park Area
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29 reviews from our community

Traveler rating
    11
    10
    7
    1
    0
See reviews for
12
5
2
6
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Antonio, Texas
Top Contributor
289 reviews 289 reviews
45 hotel reviews
171 helpful votes 171 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This was a pre-reserved one-night stay the night before Thanksgiving as we had an evening arrival into Atlanta and was traveling to northwestern Alabama. It is directly off the interstate, but we were not bothered with any traffic/highway noises. The Front Desk Clerk was extremely friendly, helpful and probably one of the most up-beat desk clerks we have encountered in... More 

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Vance, Alabama
2 reviews
2 of 5 stars Reviewed 1 week ago

Woke up itching with a bug bite on my chest. My husband found what looked like a small shell of some bug not sure what kind. Took it to the front desk and showed them and the bite. So they offered to change our rooms which was just a minor inconvience and said they would have that room sprayed. What... More 

Was this review helpful? Yes
Seema P, General Manager at Holiday Inn Express Atlanta West - Theme Park Area, responded to this review

I sincerely apologize that you encountered these issues. Guest satisfaction is our primary objective and we do not want to lose you as a guest or a IHG member I appreciate that you have voiced your concerns. We have our rooms sprayed on a monthly schedule. However after this issue was brought to our attention a unscheduled visit was made... More 

Birmingham
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Was in town on business and stayed here three days. The staff was very nice and helpful. The breakfast didn't offer much variety but was decent and filling. The coffee was actually great! The lounging and small dining area was clean and quiet. The area surrounding the hotel wasn't not bad. There were several nice fast food places within walking... More 

Was this review helpful? Yes
Seema P, General Manager at Holiday Inn Express Atlanta West - Theme Park Area, responded to this review

Thank you so much for your fantastic review and for highlighting the service, quality, and comfort of our location. We continually strive to improve our guest experience and are always excited when we receive surveys like this one. We hope that you have the opportunity to come back to the Lithia Springs area in the near future so that we... More 

London, England, United Kingdom
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Check in was fairly straightforward. Room was clean, but a little musty smelling. Well appointed with amenities, tea/coffee etc. Free, reasonably reliable wifi. No provision of in room safe was a little concerning. The hotel can quite noisy in the evenings with younger groups coming and going (doors slamming, elevators, etc). The breakfast was a little basic, although adequate. Would... More 

Was this review helpful? Yes
Seema P, Manager at Holiday Inn Express Atlanta West - Theme Park Area, responded to this review

Dear Jamie M First and foremost, thank you so much for selecting our hotel. We appreciate your business as well as your feedback by providing a review. We appreciate that you highlighted both the positive and negative aspects of your stay as this gives us an opportunity to gauge areas of opportunity. I hope that should your travels bring you... More 

Geneva, Switzerland
Top Contributor
88 reviews 88 reviews
35 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed October 19, 2014

I had chosen that hotel as I was going to the Six Flags over Georgia theme park and this Holiday Inn Express hotel was conveniently located only a few miles away. I was very positively surprised as for the price paid, this hotel was offering much more than I expected: free WiFi in room, flatscreen tv with large choice of... More 

Was this review helpful? Yes
Seema P, General Manager at Holiday Inn Express Atlanta West - Theme Park Area, responded to this review

Dear Fabrizio45, Thank you so much for taking time out of your busy day to let us know about your experience while staying at our hotel recently, we are thrilled to hear all the positive feedback, we are glad your stay was a satisfactory one and we hope to serve you again whenever you are back to the Six Flags... More 

Miami, Florida
1 review
5 of 5 stars Reviewed October 7, 2014

This trip was to attend the TD Jake's conference with 50 women and 3 men. However, after researching hotels in the Atlanta area that was most accommodating, comfortable and not pricey; we decided to choose this location which we could not be more pleased with. The Sales Manager Ms. Denise Kerr was a superstar from the first contact point to... More 

Was this review helpful? Yes
Seema P, General Manager at Holiday Inn Express Atlanta West - Theme Park Area, responded to this review

Dear karyann90, We really appreciate the time you have taken to write such a wonderful review about your recent group stay at our Hotel, we are delighted to hear that your experience was pleasant and that you were really satisfied with our rooms and service . It was our pleasure to serve such a wonderful group of ladies, we hope... More 

Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed September 25, 2014

Stayed here on a trip to Florida. Nice clean room. Would stay here again, friendly staff. Very easy to find, close to highway. Was going to stay here on way back, but came home a different way. Always stay at IHG propewrties.

Was this review helpful? Yes
Seema P, Manager at Holiday Inn Express Atlanta West - Theme Park Area, responded to this review

Dear Richard M, Thank you so much for taking the time to write about your recent experience while staying at our hotel during your vacation. We are happy to hear all your possitive comments, these will be so helpful for our future guests. we appreciate you kind feedback and just hope to be able to serve you again in the... More 

A TripAdvisor Member
4 of 5 stars Reviewed September 19, 2014

Really friendly staff. Clean room. Fitness room is ok, there are not to many devices but you can make a workout after a long day. The environment is really quite and there are also a few restaurants in this area. Had a nice stay and can definitly recommend this place

Was this review helpful? Yes
Seema P, Manager at Holiday Inn Express Atlanta West - Theme Park Area, responded to this review

Dear valued member, Thank you so much for leaving your feedback on your recent stay at our hotel. We value your opinion and are glad that your stay was satisfactory. We thank you for your time and hope to be able to serve yoiu again whenever your travels bring you back to the Atlanta area. Thank you, Seema Patel (GM) More 

Reno, Nevada
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 19, 2014

Stayed here for a business meeting in the area. Staff was friendly, rooms clean, and property up to date with current decor. It's located off a busy road, but it is set back enough that it is quiet. I am platinum elite, so I stay at a lot of IHG properties. Recommend this one if you have to be in... More 

Was this review helpful? Yes
Anjna D, Manager at Holiday Inn Express Atlanta West - Theme Park Area, responded to this review

Thank you for taking the time to write this review. We are happy to know you enjoyed your stay with us and we hope to see you again soon! More 

Dublin, Georgia
2 reviews
5 of 5 stars Reviewed July 14, 2014

After a long day at Six Flags we went in search of a place to stay. This is abount 6 miles from the park. It is located in an area with many restaurants to choose from. The lobby was beautifully designed. Our room was very clean and comfortable. The beds were very comfortable. Would stay here again.

Was this review helpful? Yes
Anjna D, Manager at Holiday Inn Express Atlanta West - Theme Park Area, responded to this review

Thank you for your wonderful review. We are happy to know you experienced the fine service and accommodations we take pride in and strive for. We appreciate your patronage & look forward to having you back soon at the hotel! More 

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Additional Information about Holiday Inn Express Atlanta West - Theme Park Area

Address: 850 Crestmark Drive, Lithia Springs, GA 30122 (Formerly Comfort Inn)
Phone Number:
Location: United States > Georgia > Lithia Springs
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Atlanta West - Theme Park Area 2.5*
Number of rooms: 91
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Also Known As:
Comfort Inn Lithia Springs
Lithia Springs Comfort Inn

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