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Holiday Inn Express Atlanta West - Theme Park Area

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850 Crestmark Drive, Lithia Springs, GA 30122 (Formerly Comfort Inn)
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Holiday Inn Express Atlanta West - Theme Park Area
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43 Reviews from our TripAdvisor Community

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Pinellas Park, Florida, United States
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 17, 2015

Made reservation online from other review was glad we did . Very Professional and Friendly Staff. Easy check in and out. Very clean and comfortable beds ,2 queen beds,Freg, Microwave,Table 2 chairs .Room a little small but Adquate Good number of plug-ins, Lots of movie channels very clear tv, Wifi ,Very Good hot Breakfast Biscuits,Sausage Gravy, Eggs, Sausage, Pancakes, Muffins,... More 

Helpful?
Thank Martha G
Seema P, General Manager at Holiday Inn Express Atlanta West - Theme Park Area, responded to this review

Thank you so much for your fabulous review! We are so pleased that you enjoyed your stay and would be HAPPY to welcome you back on your return trip! See you soon! Sincerely, Seema Patel More 

Atlanta, Georgia
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed December 13, 2015

This was our third stay at this property. There are many less expensive hotels within the same area as Holiday Inn Express but we keep returning because the rooms are always consistent and the staff is friendly and makes us genuinely feel welcome.

Helpful?
Thank mringold
Anjna D, Manager at Holiday Inn Express Atlanta West - Theme Park Area, responded to this review

Thank you for your great review. We are pleased to know you enjoyed your stay with us. We appreciate your frequent patronage and we hope to see you soon again! More 

2 reviews
2 of 5 stars Reviewed November 20, 2015 via mobile

The room was nice but waking up to a silverfish crawling on the walls and than one in the toliet. I was not happy!!! The breakfast was awful samething very morning!!! They told me that they are going to spray the room I guess they didn't get around to it! People are sleeping and have kids they don't need to... More 

Helpful?
Thank Mariea G
Seema P, Manager at Holiday Inn Express Atlanta West - Theme Park Area, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. More 

Plant City, Florida
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 26, 2015

Stayed one night here while visiting GA state parks. This hotel is extremely clean and the staff was friendly and helpful. Beds were very comfortable and the room was quiet, even though on the first floor in a busy hotel. Breakfast was the typical hotel breakfast but it was nice to get a free breakfast before hitting the road. It's... More 

Helpful?
Thank Aimee P
Seema P, Manager at Holiday Inn Express Atlanta West - Theme Park Area, responded to this review

Dear Aimee P, Thank you so much for the 5-star rating! we appreciate your feedback, we are happy to hear that you enjoyed your stay. We appreciate the time you have taken to write such an insightful review, this is so helpful for our future guests. We thank you for recommending our hotel. We hope to serve you again soon!... More 

Carthage, ms
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 14, 2015 via mobile

Nice hotel. Friendly staff at check-in and the use of Express checkout made it convenient when leaving. We spent the night here on our last night on vacation heading home from Savannah as we went to the Braves game and this location is real convenient for a short trip to the field especially after a 2 1/2 hr rain delay... More 

Helpful?
Thank btjinx
Seema P, Manager at Holiday Inn Express Atlanta West - Theme Park Area, responded to this review

Dear btjinx, Thank you so much for your wonderful review, we are glad our Hotel was convenient to your needs. Please come back whenever your travels bring yo to the Atlanta area. Thank you, Seema Patel More 

Level Contributor
1 review
1 of 5 stars Reviewed July 16, 2015 via mobile

Don't stay here. Staff is incompetent. There were no towels in our room when we checked in. We asked the front desk 4 different types, both over the phone and even walked down to lobby before we finally got towels. It was the next morning before we got them. Then our refrigerator broke. Maintenance man was rude. The next day... More 

Helpful?
Thank Jenna W
Anjna D, Manager at Holiday Inn Express Atlanta West - Theme Park Area, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. More 

Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 6, 2015 via mobile

We have not stayed at a Holiday Inn Express before thinking it would not be a nice hotel. We were pleasantly surprised. The breakfast was good, front desk staff very helpful, beds were super comfy, and we loved the soft and firm pillows. We will definitely stay again.

Helpful?
Thank ashleycara
Anjna D, Manager at Holiday Inn Express Atlanta West - Theme Park Area, responded to this review

Thank you for your great review. We are happy to know you enjoyed your stay with us. We hope to see you soon again! More 

Chicago, Illinois
Level Contributor
37 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed June 20, 2015 via mobile

The hotel was very modern, with clean and spacious rooms. The front desk staff was outstanding. The property is kind of hidden and took us a while to figure out how to get to. The breakfast buffet was semi-lacking not very many selections for picky people like me haha! Overall though very good stay will recommend.

Helpful?
Thank thrillsteven
Seema P, Manager at Holiday Inn Express Atlanta West - Theme Park Area, responded to this review

Thank you so much for taking the time to give us your feedback, we regret that our breakfast fell below your expectations. we thank you for the recommendation! we hope to see you back soon. More 

Winston Salem, North Carolina, USA
Level Contributor
467 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
4 of 5 stars Reviewed June 18, 2015 via mobile

This hotel seems like one of the better options in this area. It's a good option for business travelers. The rooms are well laid out for working. My room was clean and well maintained. Service was friendly and efficient. They also have an outdoor pool. Overall a good option.

Helpful?
Thank Dollyamas
Seema P, Manager at Holiday Inn Express Atlanta West - Theme Park Area, responded to this review

Thank you so much for your wonderful review, we are pleased to hear that your stay was satisfactory , your feedback is very important to us and helpful to our future guests. We hope to welcome you back whenever your travels bring you back to the Atlanta area. More 

Gatlinburg, Tennessee
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 25, 2015 via mobile

We stayed two nights at this hotel. Staff was very friendly and the hotel was very clean. It was about a 10 min drive to six flags and about 30 minutes to the six flags white water park. Breakfast was included and it was your usual breakfast items. We would stay here again.

Helpful?
Thank Alisha R
Anjna D, Manager at Holiday Inn Express Atlanta West - Theme Park Area, responded to this review

Thank you for taking the time to write a wonderful review. We are happy to know you enjoyed your stay with us and we hope to see you soon! More 

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