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Holiday Inn Express Atlanta West - Theme Park Area

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850 Crestmark Drive, Lithia Springs, GA 30122 (Formerly Comfort Inn)
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Holiday Inn Express Atlanta West - Theme Park Area
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Holiday Inn Express Atlanta West - Theme Park Area
Holiday Inn Express Atlanta West - Theme Park Area
Holiday Inn Express Atlanta West - Theme Park Area
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34 reviews from our community

Traveler rating
    13
    12
    8
    1
    0
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13
7
2
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Gatlinburg, Tennessee
Contributor
17 reviews 17 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed two nights at this hotel. Staff was very friendly and the hotel was very clean. It was about a 10 min drive to six flags and about 30 minutes to the six flags white water park. Breakfast was included and it was your usual breakfast items. We would stay here again.

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Richmond, Virginia
Top Contributor
299 reviews 299 reviews
32 hotel reviews
113 helpful votes 113 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice hotel that has been remodeled in the past 2-3 years. We stayed in room 318 and were very pleased. Very clean rooms with no smell of perfume/cleaning products. Extremely friendly staff members that were eager to help, pretty decent breakfast. We'll stay here again if traveling through the area.

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Anjna D, Manager at Holiday Inn Express Atlanta West - Theme Park Area, responded to this review

Thank you for your great review. We are happy to know you enjoyed your stay with us and we hope to see you soon! More 

Columbus, Georgia
Top Contributor
275 reviews 275 reviews
37 hotel reviews
199 helpful votes 199 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I usually avoid the places near Theme Parks but this hotel was very nice. The staff was pleasant and helpful and the facility was in good condition and well maintained. It is a little tucked away so you have to know where you are going - not easy to locate by sight. On the other hand that helps keep the... More 

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Anjna D, Manager at Holiday Inn Express Atlanta West - Theme Park Area, responded to this review

Thank you for taking the time to write this review. We are happy to know you enjoyed your stay with us and we hope to see you soon! More 

Harvest, Alabama
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 12, 2015

I recently returned from a business trip in Orlando, and this was a great place to stop on my way back to North Alabama. The roads were icing up at night, and this was the perfect spot to stay to avoid Atlanta traffic in the morning while resuming the trip. The staff was friendly and hospitable, and the rooms were... More 

Was this review helpful? Yes 1
Anjna D, Manager at Holiday Inn Express Atlanta West - Theme Park Area, responded to this review

Thank you for taking the time to write a great review. We are happy to know you enjoyed your stay with us and we hope to see you soon! More 

Merrimack, New Hampshire
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 10, 2015 via mobile

Bought the Atlanta Pass and stayed at this hotel while we saw the sights. It is convenient to the highway but not in the middle of the city. The hotel was clean, beds are the best, the staff great,and the breakfast selections plentiful. It was nice not having to add inner city parking fees to the tab. There are mostly... More 

Was this review helpful? Yes 1
Seema P, General Manager at Holiday Inn Express Atlanta West - Theme Park Area, responded to this review

We sincerely appreciate your 5 star review of our hotel, service team, and overall accommodations! We are always pleased to see customers want to return and are even more excited when they share positive feedback with future travelers! Thanks so much for your review and we look forward to welcoming your return. More 

San Antonio, Texas
Top Contributor
308 reviews 308 reviews
45 hotel reviews
185 helpful votes 185 helpful votes
3 of 5 stars Reviewed December 16, 2014

This was a pre-reserved one-night stay the night before Thanksgiving as we had an evening arrival into Atlanta and was traveling to northwestern Alabama. It is directly off the interstate, but we were not bothered with any traffic/highway noises. The Front Desk Clerk was extremely friendly, helpful and probably one of the most up-beat desk clerks we have encountered in... More 

Was this review helpful? Yes 1
Seema P, General Manager at Holiday Inn Express Atlanta West - Theme Park Area, responded to this review

Thank you for your review and I apologize that you were less than satisfied with your recent stay with us. If you could please reach out to me at your earliest convenience I would be happy to assist you further. You can contact me directly at 770 941-5384. Sincerely, Seema Patel General Manager More 

Vance, Alabama
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 8, 2014

Woke up itching with a bug bite on my chest. My husband found what looked like a small shell of some bug not sure what kind. Took it to the front desk and showed them and the bite. So they offered to change our rooms which was just a minor inconvience and said they would have that room sprayed. What... More 

Was this review helpful? Yes 2
Seema P, General Manager at Holiday Inn Express Atlanta West - Theme Park Area, responded to this review

I sincerely apologize that you encountered these issues. Guest satisfaction is our primary objective and we do not want to lose you as a guest or a IHG member I appreciate that you have voiced your concerns. We have our rooms sprayed on a monthly schedule. However after this issue was brought to our attention a unscheduled visit was made... More 

Birmingham
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 6, 2014 via mobile

Was in town on business and stayed here three days. The staff was very nice and helpful. The breakfast didn't offer much variety but was decent and filling. The coffee was actually great! The lounging and small dining area was clean and quiet. The area surrounding the hotel wasn't not bad. There were several nice fast food places within walking... More 

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Seema P, General Manager at Holiday Inn Express Atlanta West - Theme Park Area, responded to this review

Thank you so much for your fantastic review and for highlighting the service, quality, and comfort of our location. We continually strive to improve our guest experience and are always excited when we receive surveys like this one. We hope that you have the opportunity to come back to the Lithia Springs area in the near future so that we... More 

London, England, United Kingdom
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed November 17, 2014

Check in was fairly straightforward. Room was clean, but a little musty smelling. Well appointed with amenities, tea/coffee etc. Free, reasonably reliable wifi. No provision of in room safe was a little concerning. The hotel can quite noisy in the evenings with younger groups coming and going (doors slamming, elevators, etc). The breakfast was a little basic, although adequate. Would... More 

Was this review helpful? Yes
Seema P, Manager at Holiday Inn Express Atlanta West - Theme Park Area, responded to this review

Dear Jamie M First and foremost, thank you so much for selecting our hotel. We appreciate your business as well as your feedback by providing a review. We appreciate that you highlighted both the positive and negative aspects of your stay as this gives us an opportunity to gauge areas of opportunity. I hope that should your travels bring you... More 

Geneva, Switzerland
Top Contributor
91 reviews 91 reviews
37 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed October 19, 2014

I had chosen that hotel as I was going to the Six Flags over Georgia theme park and this Holiday Inn Express hotel was conveniently located only a few miles away. I was very positively surprised as for the price paid, this hotel was offering much more than I expected: free WiFi in room, flatscreen tv with large choice of... More 

Was this review helpful? Yes 1
Seema P, General Manager at Holiday Inn Express Atlanta West - Theme Park Area, responded to this review

Dear Fabrizio45, Thank you so much for taking time out of your busy day to let us know about your experience while staying at our hotel recently, we are thrilled to hear all the positive feedback, we are glad your stay was a satisfactory one and we hope to serve you again whenever you are back to the Six Flags... More 

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