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Country Inn & Suites By Carlson, Atlanta Six Flags

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960 West Point Court, Lithia Springs, GA 30122
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Country Inn & Suites By Carlson, Atlanta Six Flags
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143 Reviews from our TripAdvisor Community

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Traveler rating
    29
    24
    20
    31
    39
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74
11
4
29
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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    (29)
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Crestview, Florida
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I chose this hotel on the word of another person, however I needed the handicap room. This place was so loud I had to get up when the workers started to work. They opened and slammed doors early in the morning until just afternoon. I had just had back surgery 3days before and me brother passed away the forth day... More 

Was this review helpful? Yes
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Atlanta Six Flags, responded to this review

Thank you for taking the time to share the details of your recent stay. We have noted your complaints regarding the noise generated by the housekeeping staff and we will be addressing this with our team. We want to make sure our guests are comfortable and receive the best service. We hope you get the chance to stay with us... More 

Travelers are raving about these Lithia Springs hotels

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We wanted a close hotel for visiting Six Flags. The prices for this location we're higher for all hotels. This hotel had comfortable beds, clean room, and a decent breakfast. On the downside, the whole floor smelled of smoke when exiting the elevator but our room was clear. The ceiling light was burned out and we called about 6pm to... More 

Was this review helpful? Yes 1
Pevely, Missouri
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago NEW

Taking a family trip and reserving 3 rooms together, means nothing. At check-in they refused to allow us to get the paperwork done early and told us we had to come back at 3p; this was after waiting for almost 20 minutes for someone to come to the front desk, we had to have a maid track down someone. When... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Atlanta Six Flags, responded to this review

Thank you for reaching out and writing your review. We do apologize for the dissatisfaction with your stay, specifically in regards to the troubles at check-in, the service provided by the staff, and especially the many problems with your rooms. This type of service is atypical for our hotels, and we will discuss your concerns with management to ensure that... More 

Detroit, Michigan
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Poor customer service and the rooms were despicable. I couldn't get in my room upon checking-in. This hotel overbooked and charged additional fees per night without advance notice to the guest. Terrible!

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Atlanta Six Flags, responded to this review

Thank you for reaching out and writing your review. We apologize for the dissatisfaction with your stay, specifically in regards to the disappointing service provided by the staff, as well as the issues with billing. Please know that this type of service is atypical for our hotels, and your comments will be reviewed with management to ensure that these issues... More 

Evans, Georgia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I have now stayed at this location twice with my family on a trip to the Atlanta Area. We Choose this location due to the proximity to Six Flags and because of the bigger room accommodations for our family size. On my last stay in March 2015, I was charged for both of my rooms before I even checked into... More 

Was this review helpful? Yes 1
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Atlanta Six Flags, responded to this review

We sincerely apologize for the problems you encountered during your experience with us in both occasions . We have noted your complaints regarding the conditions and accommodations of our hotel, and we are making the changes necessary to ensure that the quality of our facility is kept up to the highest standard. Thank you for taking the time to write... More 

Lithia Springs, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Upon entering the room, we immediately noticed the stains on the carpet and ripped fabric on the furniture. After a long day at the water park, we returned to our rooms and housekeeping did not replenish our room with fresh towel nor did any housekeeping was performed. There was hair in the bathroom that did not belong to anyone in... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Atlanta Six Flags, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. Furthermore, we are sorry to hear the disappointing service you received from the housekeeping staff. We want to make sure our guests are comfortable and receive the best service. Your comments are valued, and your suggestions will be... More 

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