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Country Inn & Suites By Carlson, Atlanta Six Flags

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960 West Point Court, Lithia Springs, GA 30122
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1 room 1 guest
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Country Inn & Suites By Carlson, Atlanta Six Flags
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166 Reviews from our TripAdvisor Community

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Traveler rating
    30
    25
    24
    33
    54
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92
12
5
32
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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    (166)
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    (29)
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    (81)
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Abingdon, Virginia
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

I am a travel technician and I stay in hotels Sunday through Friday. The only other place worse than this was Knights Inn in Baltimore, Md.. The many reasons behind my review: 1. First room's fridge didn't work 2. Seconds rooms drains were clogged the whole week. 3. Fridge would freeze everything 4. Receptacles were not secured to wall...hanging lose,... More 

Was this review helpful? Yes
Anderson, South Carolina
1 review
1 of 5 stars Reviewed 4 days ago NEW

The room was dismal, only one out of 5 lights worked. the halls and entry are disgustingly filthy and the staff is horrendous. there was cereal on the floor upon my arrival at the room, stains on the carpet and furniture and the desk care needed to be burned. the sink faucet would sometimes work and the bathroom floor was... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Atlanta Six Flags, responded to this review

Thank you for reaching out and writing your review. We do apologize for the dissatisfaction with your stay in regard to the condition and cleanliness of the hotel and your room, as well as the service provided by the staff. Guest satisfaction is our top priority, and we are sorry that we did not meet your expectations. Your comments have... More 

Travelers are raving about these Lithia Springs hotels

1 review
1 of 5 stars Reviewed 5 days ago NEW

Front desk was very pleasant but it all went downhill from there. In the room: the desk chair was ripped to shreds, carpet was worn and stained, toilet bowl leaking, TV remote had no batteries, hair dryer was broken, no trash can. ROACHES!! Will never be back!

Was this review helpful? Yes
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Atlanta Six Flags, responded to this review

Thank you for reaching out and writing your review. We do apologize for the dissatisfaction with your stay in regard to the multiple problems you discovered with your room. Guest satisfaction is our top priority, and we are sorry that we did not meet your expectations. We have shared your comments with management so that these issues may be addressed. More 

Raleigh
1 review
1 of 5 stars Reviewed 1 week ago

This place is not deserving of the Country Inn and Suites name. The pool was out of order, the ice machine was broken, the handle on our sink was broken and the chairs through out the facility looked horrible.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CarlsonRezidor, Online Customer Care Specialist at Country Inn & Suites By Carlson, Atlanta Six Flags, responded to this review

We appreciate you taking the time share your experience and we apologize that you were not satisfied with the condition of the hotel during your stay. Your comments are valued, and your suggestions will be considered for improvements in the future. More 

Atlanta, Georgia
1 review
1 of 5 stars Reviewed 1 week ago

As a Club Carlson member, I chose the hotel because of location and convenience. When I first walked in (approximately 4min prior to check in time) I was met in the lobby by a young African-American gentleman with braids, wearing khaki pants, timberland boots, and a dark color shirt. As a prior law enforcement officer, he gave me the perception... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Atlanta Six Flags, responded to this review

Thank you for reaching out and writing your review. We do apologize for the dissatisfaction with your stay in regards to the service provided by the staff, as well as the condition and cleanliness of the hotel and your room. We will share your concerns with management so that these issues may be addressed. More 

Memphis, Tennessee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Employees have very bad attitudes, nothing offered worked....pool out of service, elevator did work, and stayed with a leak in both elevators, bed had holes in comforter, unidentified staines, countertops where filthy as well as the restroom. Terrible service, every concern appered to be a problem for the employees. Frowning rolling of the eyes, huffing and puffing at guest concerns.... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Atlanta Six Flags, responded to this review

Thank you for reaching out and writing your review. We do apologize for the dissatisfaction with your stay in regards to the disappointing service provided by staff, as well as the condition and cleanliness of the hotel and your room. Please know that this type of service is atypical for our hotels, and your comments have been shared with management... More 

Washington DC, District of Columbia
1 review
1 of 5 stars Reviewed 3 weeks ago

This hotel is desperately in need of a renovation or just plain ole routine maintenance. I stayed in a suite where the sink had a slow drip that turned into a slow run. The phone in the room did not work. The mattress on the pull out sofa was stained, ripped and there was barley any cushion on it. There... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Atlanta Six Flags, responded to this review

Thank you for reaching out and writing your review. We do apologize for the dissatisfaction with your stay, specifically in regards to the cleanliness and condition of your room, bathroom, and the hotel. Please know that this type of service is atypical for our hotels, and your comments have been shared with management so that these issues may be addressed. More 

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