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Springhill Suites Atlanta / Six Flags

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960 Bob Arnold Boulevard, Lithia Springs, GA 30122
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Springhill Suites Atlanta / Six Flags
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Springhill Suites Atlanta / Six Flags
Springhill Suites Atlanta / Six Flags
Springhill Suites Atlanta / Six Flags
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87 reviews from our community

Traveler rating
    23
    29
    12
    13
    10
See reviews for
43
10
3
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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  • All months
    (87)
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    (21)
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    (38)
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Columbia, South Carolina
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have to admit, when I first turned down the road to this property, I had some misgivings. I passed a decent-looking Candlewood suites. What I saw next made me very afraid. There was a sketchy-looking Motel 6 followed by an abandoned Marriot Courtyard with a fence around it. I could almost hear creepy music begin to play in the... More 

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La Vergne, Tennessee
1 review
2 of 5 stars Reviewed December 30, 2014

Room are not clean and we found a bug in the room. Call down and there was no manager available to take care the problem. We have to take care the bug. Nobody call us back about bug problem. look like staff have no authorization to make any decision.

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Barbu K, General Manager at Springhill Suites Atlanta / Six Flags, responded to this review

Tariq Turi, Thank you for staying with the Springhill Suites Atlanta Six Flags. We appreciate your business. I would, however, like to address your concerns about your stay. It is unfortunate that your stay was not a perfect experience that we always want for our guests. I can understand how a guest would feel disappointed. But from your stay history,... More 

1 review
5 of 5 stars Reviewed December 28, 2014 via mobile

My wife and our two daughters stayed for two nights and went to six flags. The staff was great and welcoming. The indoor pool was great for the kids. Room was clean, but a tad small and for some reason the bed had four or five small pillows instead of normal size ones. I thought the noise of being next... More 

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Barbu K, General Manager at Springhill Suites Atlanta / Six Flags, responded to this review

Briant, Thank you for staying with the Springhill Suites Atlanta Six Flags. We appreciate your business. Thank you for taking the time to complete our guest satisfaction survey. I truly understand how you feel and have taken your comments into consideration. I have shared you feedback with the housekeeping department. I can assure you that when you visit us again,... More 

Hattiesburg, Mississippi
Top Contributor
101 reviews 101 reviews
14 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed December 23, 2014

On a rainy December night, this I-20 hotel just west of Atlanta provided a restful night. It is well off the Interstate making it a little difficult to find. It is not fancy, but the room was clean and the king bed was very comfortable. We always look for a Marriott hotel as they are 100% non-smoking. In room coffee... More 

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Barbu K, General Manager at Springhill Suites Atlanta / Six Flags, responded to this review

OldEagle48, Thank you for staying with the Springhill Suites Atlanta Six Flags. We appreciate your business. As a Marriott, we pride our selves on providing excellent guest service to all of our guest. Unfortunately, we may not have provided you with the kind of service that deserves a perfect score. That lets us know that we still have a lot... More 

Murfreesboro, Tennessee
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 3, 2014

Clean room and hotel. Reasonable price for size of room. Beds were comfortable and also had a sleeper sofa, microwave, refrigerator and wetbar/sink area. Room had 2 TV's which was good and bad. Good, because the kids could watch tv but bad because the other tv was on a different station and you couldn't hear very well since you couldn't... More 

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Barbu K, General Manager at Springhill Suites Atlanta / Six Flags, responded to this review

FayP, Thank you for sharing your experience at the SpringHill Suites Atlanta Six Flags through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs. Unfortunately, we were not able to meet all of your expectations. As a VALUED CUSTOMER, your feedback will be shared with the team to continue... More 

Senior Contributor
26 reviews 26 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 21, 2014

Right from the beginning when we checked in the front desk lady, I think her name is Helen, was so pleasant. Our room was perfect. Clean and roomy. There is fresh coffee, tea or hot chocolate available in the lobby. The free breakfast was really good. You can make your own waffles, or there is bacon, eggs, pastries, etc. available.

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Barbu K, General Manager at Springhill Suites Atlanta / Six Flags, responded to this review

Value guest: Thank you very much for staying at the Springhill Suites Atlanta Six Flags. We sincerely apreciate your business. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED CUSTOMER, your feedback will be shared with the team to... More 

Senior Contributor
30 reviews 30 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 6, 2014

I wasn't able to spend much time in my room as I was in town for business but the location was very convenient and the room was quiet and clean. Breakfast was above average and the staff was extremely helpful and nice.

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Barbu K, General Manager at Springhill Suites Atlanta / Six Flags, responded to this review

Value Guest: Thank you for choosing the Springhill Suites Atlanta Six Flags. Thank you also for your business. As General Manager, I wanted to apologize to you for any service flaws that resulted into us not scoring a perfect five on the survey. As a Marriott, we always strive to provide courteous and excellent service to all of our guests.... More 

Columbia, SC
Contributor
13 reviews 13 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 24, 2014

Hotel Stay: Friday, Sept. 19, 2014 - Sunday, Sept. 21, 2014 We stay at Springhill Suites every year for our Six Flags family trip. The hotel has underwent an excellent upgrade; the decor is gorgeous, modern, inviting, and the rooms are more comfortable and spacious. I need to make three suggestions: 1. Please add a plastic strip to the shower... More 

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Barbu K, General Manager at Springhill Suites Atlanta / Six Flags, responded to this review

LeavingTheMetro, Thank you for your recent stay and your continuous loyalty to our hotel. We sincerely appreciate your business. I am making recommendations for plastic strip to be attached to the shower. I can understand why and how that will feel. We will also enhance our waffle iron provision to accomodate our guests on crowdy days. Thank you for your... More 

Saint Louis, Missouri
Contributor
14 reviews 14 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 12, 2014

The hotel personnel were exceptionally friendly. We felt right at home from the moment Helen greeted us. The lobby and rooms were very clean. The breakfast items and seating area were excellent. The room was quiet. It is very convenient to Six Flags. I thought the hotel was a great value. The only knock on this hotel is that it... More 

Was this review helpful? Yes
Barbu K, General Manager at Springhill Suites Atlanta / Six Flags, responded to this review

SemperFi47, Thank you for choosing the Springhill Suites. We appreciate your business. I fully understand your concerns about the abandoned Courtyard. There has been on-going discussion about the outlook and its effects on our presentation. We hope to have some answers very shortly. But I thank you for bringing it to our attention. I appreciate your feedback. I can assure... More 

Senior Contributor
22 reviews 22 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 30, 2014

Stayed here a couple of days while in Atlanta for a business meeting. The rooms are nice enough and the staff was very friendly. The breakfast was what you would expect with hot and cold items. Unfortunately on my second night return to the room there were several roaches in the bathroom. I was quickly moved to a new room... More 

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Barbu K, General Manager at Springhill Suites Atlanta / Six Flags, responded to this review

Bhays670, Thank you for staying with the Springhill Suites Atlanta Six Flags. We appreciate your business as usual. Let me apologize for the service flaws that you experienced when you stayed with us. It was unfortunate. I am disappointed as well. If you will, kindly give me a call at your convenience so that we can discuss how to make... More 

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