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Springhill Suites Atlanta / Six Flags

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960 Bob Arnold Boulevard, Lithia Springs, GA 30122
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Springhill Suites Atlanta / Six Flags
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Springhill Suites Atlanta / Six Flags
Springhill Suites Atlanta / Six Flags
Springhill Suites Atlanta / Six Flags
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89 reviews from our community

Traveler rating
    23
    29
    12
    14
    11
See reviews for
44
10
3
11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (89)
  • Mar-May only
    (23)
  • Jun-Aug only
    (38)
  • Sep-Nov only
    (17)
  • Dec-Feb only
    (11)
All months
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago

Not really a suite, just a large room with a tv in the middle of it. Clean. Staff was friendly. Location is bad. Nothing close by. You have to drive to go anywhere. Don't try walking, it's too dangerous. Traffic on the road is moving fast and there are no sidewalks on either side of the street. We would not... More 

Was this review helpful? Yes
Barbu K, General Manager at Springhill Suites Atlanta / Six Flags, responded to this review

Nanatzzz: Thank you for staying at the Springhill Suites Atlanta Six Flags. We appreciate your business. I apologize that our location did not meet your needs. To better inform our guest, we have listed area information on our website to aid guest in making decisions about where they stay. Also, our website describes our rooms as studio suites. That is... More 

2 reviews
1 of 5 stars Reviewed April 7, 2015

The room door was propped open. Called front desk.. ..he said maid had left it open and to go on in... I said no you need to check it...begrudgingly he came up and checked the room.The pool was under construction. Rude customer service. Loud door slams all night! Called front desk about it...noise continued. Nothing done about anything.l willl NEVER... More 

Was this review helpful? Yes
Barbu K, General Manager at Springhill Suites Atlanta / Six Flags, responded to this review

Value Guest: Thank you very much for staying at the Springhill Suites Atlanta Six Flags. We appreciate your business. Thank you also for completing our guest satisfaction survey. Your feedback is very important to us as it guides us through our improvement efforts. I would also like to apologize to you for your inconvenience and any service flaws that prevented... More 

Columbia, South Carolina
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 12, 2015

I have to admit, when I first turned down the road to this property, I had some misgivings. I passed a decent-looking Candlewood suites. What I saw next made me very afraid. There was a sketchy-looking Motel 6 followed by an abandoned Marriot Courtyard with a fence around it. I could almost hear creepy music begin to play in the... More 

Was this review helpful? Yes
Barbu K, General Manager at Springhill Suites Atlanta / Six Flags, responded to this review

Value Guest: Thank you very much for staying at the Springhill Suites Atlanta Six Flags. We appreciate your business. Thank you also for completing our guest satisfaction survey. Your feedback is very important to us as it guides us through our improvement efforts. I would also like to apologize to you for any service flaws that may have prevented us... More 

La Vergne, Tennessee
1 review
2 of 5 stars Reviewed December 30, 2014

Room are not clean and we found a bug in the room. Call down and there was no manager available to take care the problem. We have to take care the bug. Nobody call us back about bug problem. look like staff have no authorization to make any decision.

Was this review helpful? Yes
Barbu K, General Manager at Springhill Suites Atlanta / Six Flags, responded to this review

Tariq Turi, Thank you for staying with the Springhill Suites Atlanta Six Flags. We appreciate your business. I would, however, like to address your concerns about your stay. It is unfortunate that your stay was not a perfect experience that we always want for our guests. I can understand how a guest would feel disappointed. But from your stay history,... More 

1 review
5 of 5 stars Reviewed December 28, 2014 via mobile

My wife and our two daughters stayed for two nights and went to six flags. The staff was great and welcoming. The indoor pool was great for the kids. Room was clean, but a tad small and for some reason the bed had four or five small pillows instead of normal size ones. I thought the noise of being next... More 

Was this review helpful? Yes
Barbu K, General Manager at Springhill Suites Atlanta / Six Flags, responded to this review

Briant, Thank you for staying with the Springhill Suites Atlanta Six Flags. We appreciate your business. Thank you for taking the time to complete our guest satisfaction survey. I truly understand how you feel and have taken your comments into consideration. I have shared you feedback with the housekeeping department. I can assure you that when you visit us again,... More 

Hattiesburg, Mississippi
Top Contributor
109 reviews 109 reviews
14 hotel reviews
112 helpful votes 112 helpful votes
4 of 5 stars Reviewed December 23, 2014

On a rainy December night, this I-20 hotel just west of Atlanta provided a restful night. It is well off the Interstate making it a little difficult to find. It is not fancy, but the room was clean and the king bed was very comfortable. We always look for a Marriott hotel as they are 100% non-smoking. In room coffee... More 

Was this review helpful? Yes 1
Barbu K, General Manager at Springhill Suites Atlanta / Six Flags, responded to this review

OldEagle48, Thank you for staying with the Springhill Suites Atlanta Six Flags. We appreciate your business. As a Marriott, we pride our selves on providing excellent guest service to all of our guest. Unfortunately, we may not have provided you with the kind of service that deserves a perfect score. That lets us know that we still have a lot... More 

Murfreesboro, Tennessee
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 3, 2014

Clean room and hotel. Reasonable price for size of room. Beds were comfortable and also had a sleeper sofa, microwave, refrigerator and wetbar/sink area. Room had 2 TV's which was good and bad. Good, because the kids could watch tv but bad because the other tv was on a different station and you couldn't hear very well since you couldn't... More 

Was this review helpful? Yes
Barbu K, General Manager at Springhill Suites Atlanta / Six Flags, responded to this review

FayP, Thank you for sharing your experience at the SpringHill Suites Atlanta Six Flags through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs. Unfortunately, we were not able to meet all of your expectations. As a VALUED CUSTOMER, your feedback will be shared with the team to continue... More 

Senior Contributor
28 reviews 28 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 21, 2014

Right from the beginning when we checked in the front desk lady, I think her name is Helen, was so pleasant. Our room was perfect. Clean and roomy. There is fresh coffee, tea or hot chocolate available in the lobby. The free breakfast was really good. You can make your own waffles, or there is bacon, eggs, pastries, etc. available.

Was this review helpful? Yes
Barbu K, General Manager at Springhill Suites Atlanta / Six Flags, responded to this review

Value guest: Thank you very much for staying at the Springhill Suites Atlanta Six Flags. We sincerely apreciate your business. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED CUSTOMER, your feedback will be shared with the team to... More 

Senior Contributor
30 reviews 30 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 6, 2014

I wasn't able to spend much time in my room as I was in town for business but the location was very convenient and the room was quiet and clean. Breakfast was above average and the staff was extremely helpful and nice.

Was this review helpful? Yes
Barbu K, General Manager at Springhill Suites Atlanta / Six Flags, responded to this review

Value Guest: Thank you for choosing the Springhill Suites Atlanta Six Flags. Thank you also for your business. As General Manager, I wanted to apologize to you for any service flaws that resulted into us not scoring a perfect five on the survey. As a Marriott, we always strive to provide courteous and excellent service to all of our guests.... More 

Columbia, SC
Contributor
13 reviews 13 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 24, 2014

Hotel Stay: Friday, Sept. 19, 2014 - Sunday, Sept. 21, 2014 We stay at Springhill Suites every year for our Six Flags family trip. The hotel has underwent an excellent upgrade; the decor is gorgeous, modern, inviting, and the rooms are more comfortable and spacious. I need to make three suggestions: 1. Please add a plastic strip to the shower... More 

Was this review helpful? Yes
Barbu K, General Manager at Springhill Suites Atlanta / Six Flags, responded to this review

LeavingTheMetro, Thank you for your recent stay and your continuous loyalty to our hotel. We sincerely appreciate your business. I am making recommendations for plastic strip to be attached to the shower. I can understand why and how that will feel. We will also enhance our waffle iron provision to accomodate our guests on crowdy days. Thank you for your... More 

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