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Hilton Garden Inn Atlanta West/Lithia Springs

3.0 of 5 110 Interstate West Parkway, Lithia Springs, GA 30122
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Certificate of Excellence 2014
Hilton Garden Inn Atlanta West/Lithia Springs
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Hilton Garden Inn Atlanta West/Lithia Springs
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200 reviews from our community

Traveler rating
    136
    44
    11
    5
    4
See reviews for
75
28
8
75
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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  • Spanish first
  • Any
English first
  • All months
    (200)
  • Mar-May only
    (44)
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    (63)
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    (51)
  • Dec-Feb only
    (42)
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1 review
5 of 5 stars Reviewed 4 days ago NEW

From the time I walked in the door until I departed the customer services was excellent. the rooms were clean and the smelled clean. The breakfast was great. Even when staff had changed and we were checking out the same customer service was rendered. Sometimes it doesn't matter about the cost when there is great customer service and cleanliness! Keep... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Atlanta West/Lithia Springs, responded to this review

Thank you for saying we have great customer service here at the Hilton Garden Inn Atlanta West/Lithia Springs. We hope to be seeing you again soon, your review and your business are appreciated. More 

Chesterfield, Virginia
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for one night before checking out to stay with friends. Check in was effortless and my room was very comfortable and clean. The property as a whole is very beautiful. Breakfast in the a.m was everything you expect from the American Grille.The staff here was absolutely wonderful. The ladies working the breakfast area as well as the chef... More 

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Atlanta West/Lithia Springs, responded to this review

We are glad you enjoyed your stay here at the Hilton Garden Inn Atlanta West/Lithia Springs and are glad you will be staying again on your next trip our way. Thank You ! More 

Fort Mill, South Carolina
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Definitely the worst staff I have ever experienced in 20+ years traveling for business. And this is is a nice property. The room was clean and comfortable, but when staff are rude and disconnected for no reason it really hurts the reputation of the brand. I normally love this chain, but I will stay somewhere else the next time I... More 

Was this review helpful? Yes 1
KanaHotelGroup, Manager at Hilton Garden Inn Atlanta West/Lithia Springs, responded to this review

I am sorry about your experience with our staff. I can assure you that it is not standard to find someone at our hotel who isn’t helpful. We strive to ensure our front desk agents and other team members know how much we value your business. I apologize for any issues you had. More 

Winter Gardne, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The hotel is clean and comfortable. The employees are always friendly and offer to help with any needs. I stay at this hotel for 2 nights almost monthly and am always satisfied with the accommodations and the service.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Atlanta West/Lithia Springs, responded to this review

Thank you for being a return guest here at the Hilton Garden Inn Atlanta West/Lithia Springs. It is nice to know how much you enjoy your stays here with us. We look forward to your next visit. Your review and your business are greatly appreciated. More 

Destin, Florida
Contributor
14 reviews 14 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I stayed here over Christmas Holidays to do a quick 1 day in Atlanta and Six Flags Holiday in the Park. This is the nicest and closest hotel to the Six Flags. Our stay started as just a typical Hilton stay, everything on par, easy check - in, nice clean room, no problems what so ever. On... More 

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Atlanta West/Lithia Springs, responded to this review

We will be sure to let our staff know all the nice things you said about them. Thank you for such a good review of our hotel the Hilton Garden Inn Atlanta West/Lithia Springs. We look forward to seeing you again soon. More 

Coral Springs, Florida
Top Contributor
67 reviews 67 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We definitely enjoyed our two night stay here. Upon arrival, the hotel was clean and modern. The staff was always friendly. Our room was very comfortable, with a king bed, desk are! Chair with ottoman, refrigerator and Keurig coffee maker. The common areas have comfortable seating and a fireplace (not lit as they felt it was too warm--I'd prefer the... More 

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Atlanta West/Lithia Springs, responded to this review

We are glad you found our staff accommodating and you enjoyed your stay here at the Hilton Garden Inn Atlanta West/Lithia Springs. Thank you for such a nice review. More 

Vass, North Carolina
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Very good. Assistance was good and a very good stay during the holidays. Very good service and stay. I would recommend this hotel to all. The "bed and Breakfast" is the best deal. We had very good service during our stay.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Atlanta West/Lithia Springs, responded to this review

It is good to know you enjoyed your stay here at the Hilton Garden Inn Atlanta West/Lithia Springs so much. Thank you for such a good review. More 

Tegucigalpa, Honduras
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The attention is great, but they forgot my welcome gift as diamond member. The food is delicious, the facility (laundry, gym) are very nice, very quiet envieonment, very accessible, and good service, but a couple of days my room was not cleaned.

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Atlanta West/Lithia Springs, responded to this review

I am so sorry you found your guest room unacceptable. Our housekeepers work very hard to keep our guest rooms clean and an unacceptable guest room is not the standard at our hotel. My sincerest apologies. I hope you consider staying with us again. We’d love to have you as our guest the next time you are in the area. More 

Winder, United States
1 review
5 of 5 stars Reviewed December 13, 2014

Home away from home-This is the place to be. From the Accommodations to Dinner time. Wonderful staff and very attentive to any special needs requested. The business room has everything for the last minute needs of; print, download, fax, email, google, or flashdrive function. It is always a great feeling to have personal attention while having comfort.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Atlanta West/Lithia Springs, responded to this review

We are happy to have made you fee at home here at the Hilton Garden Inn Atlanta West/Lithia Springs. Thank you for such a nice review and for your business. We hope to see you again soon. More 

Oberlin, United States
1 review
5 of 5 stars Reviewed December 2, 2014

This was my second stay at this hotel, and everything was as wonderful as the first time. The staff was friendly and helpful, the lobby was welcoming and relaxing and the room was spotless. Breakfast is a great value here and the service was efficient.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Atlanta West/Lithia Springs, responded to this review

We always enjoy hearing from our return guests and would like to thank you for posting such a pleasant review. We look forward to your next visit. More 

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Additional Information about Hilton Garden Inn Atlanta West/Lithia Springs

Address: 110 Interstate West Parkway, Lithia Springs, GA 30122
Phone Number:
Location: United States > Georgia > Lithia Springs
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Atlanta West/Lithia Springs 3*
Number of rooms: 112
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Also Known As:
Hilton Garden Inn Atlanta West/Lithia Springs Hotel Lithia Springs

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