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Hilton Garden Inn Atlanta West/Lithia Springs

Certificate of Excellence
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110 Interstate West Parkway, Lithia Springs, GA 30122
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Hilton Garden Inn Atlanta West/Lithia Springs
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Hilton Garden Inn Atlanta West/Lithia Springs
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220 reviews from our community

Traveler rating
    151
    45
    12
    6
    6
See reviews for
82
31
9
83
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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california
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Service mentality at this hotel is exceptional. Very friendly/fun and professional vibe from the front desk from check-in onwards. Yvonne (think that was her name) at front desk helped me find a late lunch, allowed me back into my room after check out to get 1 last thing done, and was in general just terrific.

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Louisville, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I stay here once or twice a month. Rooms are always clean, staff is great and the food is very good. heir steaks are as good as any you will get at a steakhouse Great location. Close to Six Flags, Atlanta and Douglasville

Review collected in partnership with Hilton Garden Inn

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KanaHotelGroup, Manager at Hilton Garden Inn Atlanta West/Lithia Springs, responded to this review

Thank you for being a return guest here at the Hilton Garden Inn Atlanta West/Lithia Springs. Your good review and your business are appreciated. We look forward to seeing you again soon. More 

Cullman, Alabama
Top Contributor
55 reviews 55 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I am a Hilton Honors member and cashed in points to stay here, so no money lost, but I would have rather stayed somewhere else and kept the points. First, the good: Nice, clean hotel with a very friendly staff. I was in room 426 on May 1st, 2015 and the room was standard fare. I notice before I went... More 

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KanaHotelGroup, Manager at Hilton Garden Inn Atlanta West/Lithia Springs, responded to this review

Thank you for your review. We appreciate your feedback and we’re very sorry for the issues that you experienced with your room during your stay. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. More 

Monroe, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel last year and loved it. My husband and I came back to celebrate our anniversary. This trip was also a great experience. The bed is quite comfortable. The staff is friendly and accomodating. I will definitely choose this hotel for my stay in the future.

Review collected in partnership with Hilton Garden Inn

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KanaHotelGroup, Manager at Hilton Garden Inn Atlanta West/Lithia Springs, responded to this review

Thank you for letting us know how much you enjoyed your return visit for your anniversary here at the Hilton Garden Inn Atlanta West/Lithia Springs. Your review is appreciated and we look forward to seeing you again soon. More 

Laurel, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

We had a great experience with the meeting coordinator, Rosanna, She made our meeting simple to set up and easy to get ahold of her whenever we needed something extra. The food was also great with a country style buffet choice.

Review collected in partnership with Hilton Garden Inn

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KanaHotelGroup, Manager at Hilton Garden Inn Atlanta West/Lithia Springs, responded to this review

We are glad you had a good meeting here at the Hilton Garden Inn Atlanta West/Lithia Springs and everything came off well. Thank you for your business and such a nice review. More 

Louisville, Kentucky
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 15, 2015

I stay at a lot of properties over the year. This is the only hotel that treats me like a family member. I cannot say enough nice stuff about the staff, from the maintenance team to the front desk, to my friends who cook me food in the morning. I normally travel with work, but stayed recently with my family.... More 

Review collected in partnership with Hilton Garden Inn

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KanaHotelGroup, Manager at Hilton Garden Inn Atlanta West/Lithia Springs, responded to this review

Our associates pride themselves on providing excellent guest service and will be pleased to hear they exceeded your expectations on you many stays here at the Hilton Garden Inn Atlanta West/Lithia Springs . Your review will certainly be shared with them. Thank you! More 

1 review
5 of 5 stars Reviewed April 13, 2015 via mobile

I loved this hotel :) Had the best bartender ever, her name was Crystal and she was from Tennessee..you know how them girls do it!! I will be coming back and this is my GEORGIA home from home! She is a great employee..thanks for all that you did to make my stay special!

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KanaHotelGroup, Manager at Hilton Garden Inn Atlanta West/Lithia Springs, responded to this review

 We're always looking for ways to identify star performers on our team and will share your positive review with Crystal. Thank you for taking the time to post your nice review of our hotel the Hilton Garden Inn Atlanta West/Lithia Springs . More 

Lithia Springs, GA, United States
1 review
5 of 5 stars Reviewed April 13, 2015

My company hosted an event/class at this hotel and the service was beyond outstanding. Every need was meet from event staff to front desk. Best in Class service and a true definition of what real hospitality is and means! GM and Director of sales were incredibly helpful and meals were incredible!

Review collected in partnership with Hilton Garden Inn

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KanaHotelGroup, Manager at Hilton Garden Inn Atlanta West/Lithia Springs, responded to this review

 Thank you for the kind words regarding our staff and hotel. We pride ourselves in being service professionals and were happy to have provided you and your company with everything that was needed. We hope to be seeing you again soon here at the Hilton Garden Inn Atlanta West/Lithia Springs. More 

Evans, Georgia, United States
1 review
2 of 5 stars Reviewed April 8, 2015

Be prepared to deal with attitudes. The employees feel as though they justify you being there as opposed to the other way around. Bathroom smelled like a dirty dish towel. At the buffet breakfast nobody ever acknowledged that we were there.

Review collected in partnership with Hilton Garden Inn

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Debbie W, Director of Sales at Hilton Garden Inn Atlanta West/Lithia Springs, responded to this review

Dear Jack L, I sincerely apologize for the issues you encountered during your recent stay. It is not the norm for our hotel and your concerns have been addressed with every department. Thank you for taking time to give us your review and concerns. This will not only be training lesson for our entire staff but the opportunity to improve... More 

Land O Lakes, United States
1 review
5 of 5 stars Reviewed March 31, 2015

My 11 year old grandson loved the hotel, said it was awesome. The breakfast was delicious and the staff was the nicest he ever met. I totally agree, our stay was quite pleasurable. Our sincere thanks for your outstanding hospitality.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Atlanta West/Lithia Springs, responded to this review

We are glad to read you and your grandson had such a good stay here at the Hilton Garden Inn Atlanta West/Lithia Springs and you are welcome! We hope to be seeing you two again soon. More 

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