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Hilton Garden Inn Atlanta West/Lithia Springs

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110 Interstate West Parkway, Lithia Springs, GA 30122
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1 room 1 adult
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Hilton Garden Inn Atlanta West\/Lithia Springs
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268 Reviews from our TripAdvisor Community

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Calgary, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Friendly quest service desk. The hotel room will need some updates, still about three decades behind. Noisy exhaust fan when you turn on the bathroom light. Non-transparent curtains for windows required, I need some privacy.

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Mutana O
KanaHotelGroup, Manager at Hilton Garden Inn Atlanta West/Lithia Springs, responded to this review

Thank you for taking the time to provide feedback regarding your stay. While I’m thrilled to hear our staff was friendly, I regret that the hotel did not meet your expectations. We are in the process of evaluating opportunities for improvement and appreciate your input! More 

Austell, United States
1 review
5 of 5 stars Reviewed January 7, 2016

Wanted to take the family to a hotel with an indoor pool for New Years Eve and this Hilton Garden Inn is right up the road from where we live. It was a good experience and everyone had a happy New Year.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Ragen K
KanaHotelGroup, Manager at Hilton Garden Inn Atlanta West/Lithia Springs, responded to this review

Thank you for your good review of your stay here with us at the Hilton Garden Inn Atlanta West/Lithia Springs over New Years. We are glad you enjoyed the pool and the New Years eve weekend. We hope you can get away again soon. More 

Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed December 11, 2015

The hotel was what you would expect from a Hilton Garden Inn as they are pretty standard. The staff was exceptional across the board from the morning and evening front desk to the restaurant and bar staff. They went out of their way to anticipate needs and were quick to respond to any request. As a manager, I appreciate that... More 

Helpful?
2 Thank Karen S
KanaHotelGroup, Manager at Hilton Garden Inn Atlanta West/Lithia Springs, responded to this review

We will be sure to let the staff here at the Hilton Garden Inn Atlanta West/Lithia Springs know how highly you speak of them. Thank you for your good review and for your business. We hope you will return the next time you are in our area. More 

Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 3, 2015

Ventilation fan in toilet is way too noisy for me as a light sleeper. Learnt that most of the rooms have noisy ventilation fan after requesting for change of room! No daily top up of drinking water in room.

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Wee Meng Watson L
KanaHotelGroup, Manager at Hilton Garden Inn Atlanta West/Lithia Springs, responded to this review

Thank you for your review. We greatly appreciate your feedback and we sincerely apologize for the issues that you experienced during your stay. We will be sure to take your comments about our property under consideration as we re-evaluate guest needs and continually work to improve our guest experience. We hope you will consider staying with us again the next... More 

Suches, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 2, 2015

My fiance' and I thoroughly enjoyed our stay at the Hilton Garden Inn and will definitely return! Everything was great! The hotel was great, rooms were clean and comfortable, staff was helpful and cordial. We really enjoyed our stay! we will return.

Review collected in partnership with Hilton Garden Inn

Helpful?
2 Thank John P
KanaHotelGroup, Manager at Hilton Garden Inn Atlanta West/Lithia Springs, responded to this review

We are glad you two enjoyed your stay so much here at the Hilton Garden Inn Atlanta West/Lithia Springs. Thank you for your good review and we hope you can return again soon. More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 1, 2015

Nothing was too difficult for them to achieve. Location was the reason I chose this particular property as it was close to where I spent time with my family. Would return to this hotel in the future because of all the help that I received. I forgot my dopp kit and they returned it to me. I did provide an... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
2 Thank 101joelj
KanaHotelGroup, Manager at Hilton Garden Inn Atlanta West/Lithia Springs, responded to this review

We were glad to have been of service to you and your family. Thank you for your good review of our hotel the Hilton Garden Inn Atlanta West/Lithia Springs and we look forward to your next visit. More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 19, 2015

A clean, modern facility, great location with easy to access, reasonably priced breakfast. The staff is the most customer focused of almost all hotels in which we stay. We spent a career travelling throughout the world and the management of the facility has a well oiled customer satisfaction machine.

Review collected in partnership with Hilton Garden Inn

Helpful?
2 Thank Marc G
KanaHotelGroup, Manager at Hilton Garden Inn Atlanta West/Lithia Springs, responded to this review

Our team members are working harder than ever to deliver the exceptional service you have come to expect and appreciate your thoughtful comments about our hotel the Hilton Garden Inn Atlanta West/Lithia Springs. We hope you return again soon. More 

Dothsn, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 18, 2015

I was very pleased with the friendliness and professionalism of the staff. The hotel was very clean and inviting with details of decoration that were impressive and eye catching. The privacy and effeciency of room ammenities for me to work in my room were excellent.

Review collected in partnership with Hilton Garden Inn

Helpful?
2 Thank Rhonda K
KanaHotelGroup, Manager at Hilton Garden Inn Atlanta West/Lithia Springs, responded to this review

Our team members here at the Hilton Garden Inn Atlanta West/Lithia Springs are working harder than ever to deliver the exceptional service you have come to expect and appreciate your thoughtful comments! Thank you for your business and for such a good review. More 

alabama
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed November 10, 2015

I reserved a room here for one night through TripAdvisor.com. The stay was nice but when we got home, I saw on my account the charge made by the reservation and another charge for the same room by the hotel. I called the reservation company CGI.getaroom. They said I had to call Hilton to resolve. So we called the hotel.... More 

Helpful?
2 Thank lynne3566
KanaHotelGroup, Manager at Hilton Garden Inn Atlanta West/Lithia Springs, responded to this review

We are looking into this issue and are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 31, 2015 via mobile

We stayed here for one night for a Six Flags visit. It's just one exit down from the park. I didn't want to be too close to the hustle and bustle traffic. The room deal was great too. The hotel sits near an office park so it's a clean area. Quiet too. There is a Walmart close by and some... More 

Helpful?
2 Thank James K
KanaHotelGroup, Manager at Hilton Garden Inn Atlanta West/Lithia Springs, responded to this review

Thank you for letting others know how much you and your family enjoyed your stay here at the Hilton Garden Inn Atlanta West/Lithia Springs. We are glad you had a good time in our area and look forward to seeing you again soon. More 

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