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Hilton Garden Inn Atlanta West/Lithia Springs

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110 Interstate West Parkway, Lithia Springs, GA 30122
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Hilton Garden Inn Atlanta West/Lithia Springs
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Hilton Garden Inn Atlanta West/Lithia Springs
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215 reviews from our community

Traveler rating
    148
    44
    12
    6
    5
See reviews for
81
30
9
80
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Louisville, Kentucky
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stay at a lot of properties over the year. This is the only hotel that treats me like a family member. I cannot say enough nice stuff about the staff, from the maintenance team to the front desk, to my friends who cook me food in the morning. I normally travel with work, but stayed recently with my family.... More 

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1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

I loved this hotel :) Had the best bartender ever, her name was Crystal and she was from Tennessee..you know how them girls do it!! I will be coming back and this is my GEORGIA home from home! She is a great employee..thanks for all that you did to make my stay special!

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KanaHotelGroup, Manager at Hilton Garden Inn Atlanta West/Lithia Springs, responded to this review

 We're always looking for ways to identify star performers on our team and will share your positive review with Crystal. Thank you for taking the time to post your nice review of our hotel the Hilton Garden Inn Atlanta West/Lithia Springs . More 

Lithia Springs, GA, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

My company hosted an event/class at this hotel and the service was beyond outstanding. Every need was meet from event staff to front desk. Best in Class service and a true definition of what real hospitality is and means! GM and Director of sales were incredibly helpful and meals were incredible!

Review collected in partnership with Hilton Garden Inn

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Evans, Georgia, United States
1 review
2 of 5 stars Reviewed 1 week ago

Be prepared to deal with attitudes. The employees feel as though they justify you being there as opposed to the other way around. Bathroom smelled like a dirty dish towel. At the buffet breakfast nobody ever acknowledged that we were there.

Review collected in partnership with Hilton Garden Inn

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Debbie W, Director of Sales at Hilton Garden Inn Atlanta West/Lithia Springs, responded to this review

Dear Jack L, I sincerely apologize for the issues you encountered during your recent stay. It is not the norm for our hotel and your concerns have been addressed with every department. Thank you for taking time to give us your review and concerns. This will not only be training lesson for our entire staff but the opportunity to improve... More 

Land O Lakes, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

My 11 year old grandson loved the hotel, said it was awesome. The breakfast was delicious and the staff was the nicest he ever met. I totally agree, our stay was quite pleasurable. Our sincere thanks for your outstanding hospitality.

Review collected in partnership with Hilton Garden Inn

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KanaHotelGroup, Manager at Hilton Garden Inn Atlanta West/Lithia Springs, responded to this review

We are glad to read you and your grandson had such a good stay here at the Hilton Garden Inn Atlanta West/Lithia Springs and you are welcome! We hope to be seeing you two again soon. More 

1 review
5 of 5 stars Reviewed 4 weeks ago

The kids had a blast at the pool. Everything was clean and fresh and up to date. We will stay again. We especially loved the pineapple water when we arrived. The beds were nice because they were sleep numbers. The staff were very friendly. The room was crisp and clean and roomy enough for 2 adults and 3 children. We... More 

Review collected in partnership with Hilton Garden Inn

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KanaHotelGroup, Manager at Hilton Garden Inn Atlanta West/Lithia Springs, responded to this review

We are glad you and your family enjoyed the pool so much and it is nice to know you are planning another visit to our hotel the Hilton Garden Inn Atlanta West/Lithia Springs. Thank you for such a good review. More 

Memphis, Tennessee
Top Contributor
58 reviews 58 reviews
22 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 12, 2015

We stayed here for one night in between destinations on a road trip and the room was nice and clean. The bed was comfy and would have been better if I had adjusted the number bed to be less firm. I know that is my fault because I never called the front desk to find out how to do so!... More 

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KanaHotelGroup, Manager at Hilton Garden Inn Atlanta West/Lithia Springs, responded to this review

Thank you for taking the time to give us such a good review here at the Hilton Garden Inn Atlanta West/Lithia Springs. Your review is appreciated and we hope you will be returning soon. More 

La Junta, CO
Top Contributor
102 reviews 102 reviews
25 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed March 9, 2015 via mobile

when I complained about a noisy fridge, they sent someone up. We moved the heavy furniture and unplugged it. Which left another noise, either A/C or elevator. I turned off the A/C. We got a freshly cooked breakfast included, which is nice. The carpets look new and the bed was great. Staff was attentive and bright.

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Atlanta West/Lithia Springs, responded to this review

Thank you for taking the time to provide feedback rexpectationsegarding your stay. While I’m thrilled to hear our staff was friendly, I regret that the room was noisy. We are in the process of evaluating opportunities for improvement and appreciate your input! More 

Roxbury, United States
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed March 2, 2015

I have stayed at this hotel several times for business but not this time. I am a HIlton Honors member and 4 of my colleagues just reserved this hotel for later in March. I called but got a different rate ($65 more) than my colleagues. I contacted the hotel and was told "that is the rate." I explained my situation... More 

Was this review helpful? Yes 2
KanaHotelGroup, Manager at Hilton Garden Inn Atlanta West/Lithia Springs, responded to this review

Thank you for taking the time to review our hotel. We’re very sorry you experienced an undesirable level of customer service with us. The problems you mentioned with our staff have been addressed. We appreciate you alerting us to this issue and we hope you will give us a second chance if you return to the area. More 

Chicago, United States
1 review
5 of 5 stars Reviewed February 19, 2015

Excellent facilities, friendly and welcoming staff, easy to find. Very good food. It's about 30 min. from ATL airport, an easy drive on 6. It's quiet and well-maintained and my room was very nice. It's a very good value for the $. I'd go back.

Review collected in partnership with Hilton Garden Inn

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KanaHotelGroup, Manager at Hilton Garden Inn Atlanta West/Lithia Springs, responded to this review

It is nice to know you think we have an excellent hotel here at the Hilton Garden Inn Atlanta West/Lithia Springs . Thank you for your business and for such a good review. We hope to be seeing you again soon. More 

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