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Holiday Inn Express Lawrenceville

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520 John B Wilson Court, Lawrenceville, GA 30045
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1 room 1 guest
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Holiday Inn Express Lawrenceville
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79 Reviews from our TripAdvisor Community

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Traveler rating
    34
    27
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Raleigh
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

This hotel is undergoing renovations but way beyond that they have a serious problem with housekeeping and service. It was completely the opposite of the experience I had in a different Holiday Inn Express in the VERY SAME COUNTY, so this is clearly the fault of the owners at this particular location. The furniture in the lobby was covered in... More 

Was this review helpful? Yes
Nicole G, Director of Sales at Holiday Inn Express Lawrenceville, responded to this review

Charlotte, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We do not want to lose you as a customer and we understand your concerns. Anything that did not meet our brand standards needed to have been addressed during your stay, not at check out, so the issues could have been corrected. Our... More 

Nashville, Tennessee
1 review
1 of 5 stars Reviewed 3 weeks ago

Just had a horrible experience with a hotel that I have never even stepped foot in. I have been back and forth for over a month now with IHG corporate office because their properties are now owned by individual proprietors who make all of the corporate decisions. Almost one month ago, I reserved 7 rooms and thought that I had... More 

Was this review helpful? Yes
Nicole G, Director of Sales at Holiday Inn Express Lawrenceville, responded to this review

IHG does not want to lose your patronage and no show policies are industry standards. It is an unfortunate situation. As the Director of Sales and Front Desk Manager, I spoke with you several times. The owners do not make it a habit to speak with guests - that is why they hired management. I initially made your last minute... More 

2 reviews
5 of 5 stars Reviewed July 8, 2015

Upon checking in, Joshua was most helpful. He knew what he was doing and it was obvious he took pride in his work. The hotel was newly renovated and it definitely showed. Great job with the hotel. I would definitely stay there again.

Was this review helpful? Yes
Nicole G, Director of Sales at Holiday Inn Express Lawrenceville, responded to this review

Awesome! It is great to know that our guests are enjoying their stay with us. We all take great pride in our work and I am glad it shows. Our renovations are almost complete so I hope you return in the fall to see the finished product. More 

Holly Ridge, North Carolina
2 reviews
5 of 5 stars Reviewed July 7, 2015

Room was clean, spacious and had a microwave and mini fridge which is a huge plus when traveling with a toddler. The breakfast bar had a nice spread though my husband said the coffee wasn't that good ( drive down road to Starbucks coffee). We went swimming in the outdoor pool. It was clean and patio had chairs and umbrellas.... More 

Was this review helpful? Yes
Nicole G, Director of Sales at Holiday Inn Express Lawrenceville, responded to this review

Thank you so much for the 5-star rating. I am glad you enjoyed your stay. Your concerns about water levels have been heard and if the water level was higher, if may have been due to the days of thunderstorms we just had. Thank you for bring it to our attention. We have now implemented measures to ensure that the... More 

Little River, South Carolina
Level Contributor
77 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed June 30, 2015

We spent Sunday night here and found it to be a very well run hotel. The rooms are extremely clean, fresh and EVERYTHING works! Important too is that this location is so close to many restaurants and shopping. The breakfast is above average with and nice selection of eggs, sausage, boiled eggs, many bakery items, etc. Pretty darn good! We... More 

Was this review helpful? Yes
Nicole G, Director of Sales at Holiday Inn Express Lawrenceville, responded to this review

Thank you so much for the 5-star rating, Sheepma! We are working very hard to provide a superior travel experience for our guests. Please visit us again this fall to see the final product, complete with new furniture! More 

Derry, New Hampshire
Level Contributor
62 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed June 14, 2015

One night stay on business, so not too much to report. Its easy to get to with ample parking. Checking/checkout was quick. Room and Bathroom were clean. TV controls a little weird; couldn't figure out how to go to a specific channel. Wifi worked well. The Breakfast was ok. I would stay there again.

Was this review helpful? Yes
Nicole G, Director of Sales at Holiday Inn Express Lawrenceville, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Providing a comfortable and productive stay for our business guests is something we strive to do every day. We hope you will visit us again soon. More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 29, 2015

This hotell is easy to get to, just off GA-316. Friendly Staff and very helpful. Room really spacious, clean and quiet. WiFi works fine. What's more ? Probably a little more choice in the breakfast. I'd stay there in a heart beat again.

Was this review helpful? Yes
Nicole G, Director of Sales at Holiday Inn Express Lawrenceville, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

Wisconsin, United States
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 27, 2015

This hotel is absolutely wonderful. The staff was extremely accommodating. I had booked a suite with a hot tub and they called prior to my arrival to let me know that they had to move me to another suite with a shower, which was just fine. The rooms are just beautiful. Very spacious and the bed was extremely comfortable. I'll... More 

Was this review helpful? Yes
Nicole G, Director of Sales at Holiday Inn Express Lawrenceville, responded to this review

Thank you so much for your 5-star review of our hotel. Thank you for choosing us for your accommodations on this business trip. I am pleased to hear you enjoyed your stay with us. We hope you will visit us again soon. More 

HOWE
Level Contributor
110 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
5 of 5 stars Reviewed May 25, 2015

Yes, hotel is under renovation, however it was not affecting my stay. Beside renovation in progress, hotel is quiet and clean. Breakfast area at a bit smaller side but adequate. Parking is well lit. Rooms are very large and comfortable. Every time staying here I felt welcome and the price was reasonable.

Was this review helpful? Yes
Nicole G, Director of Sales at Holiday Inn Express Lawrenceville, responded to this review

Thank you so much for the 5-star review. It is always great to see that we are living up to the standards of our repeat customers. We are putting the finishing touches on our renovations this summer, so please come back to see the end results. We are sure you will love it! More 

Florida
Level Contributor
88 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed May 20, 2015

The hotel appears to have been undergoing renovations. I do not recall seeing any notifications of this nor information upon arrival. The hallway had been freshly painted - looks good - but the slight order irritated my allergies and there were missing fixtures from the hallway walls. The room must have been renovated as well - but the shower had... More 

Was this review helpful? Yes
Nicole G, Director of Sales at Holiday Inn Express Lawrenceville, responded to this review

Thank you for your feedback. We understand and apologize for the inconvenience caused by the renovations. We actually finished painting 2 months prior to your stay and I know some people have extremely sensitive noses, so I do apologize Also, a lot of the fixtures you may be more familiar with on our hallway walls have been removed. We are... More 

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