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Holiday Inn Express & Suites

2.5 of 5
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205 Cotton Rd, LaGrange, GA 30241 (Formerly Country Inn & Suites LaGrange)
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Holiday Inn Express & Suites
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Ranked #6 of 11 Hotels in LaGrange
A recent review
4 of 5 stars reviewed 4 weeks ago
iag2011 Maryland, USA
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21 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Mandeville, Louisiana
Contributor
11 reviews 11 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

If I had not been so exhausted from traveling, I would have requested another room. The bathroom was not cleaned very well at all. There were black hairs still on the counter, in the sink, and pushed into the corner of the floor at the tub area. The mirror was smeared. Silly string was attached to the bathroom door. Shiny... More 

Was this review helpful? Yes 1
Donnie M, General Manager at Holiday Inn Express & Suites, responded to this review

We appreciate your offering a review and would like to assure you that we do take housekeeping standards very seriously. We make strong efforts in preparing our guest rooms so as to exceed guest expectations. We do apologize for not reaching that standard this time and hope you will return for a second look should your travels bring you back... More 

Maryland, USA
Top Contributor
51 reviews 51 reviews
20 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I opted to stay here over a nearby hotel even though I had to pay more per night. Both hotels had been renovated less then a year ago but Trip Advisor rated Holiday Inn Express & Suites # 1 for hotels in LaGrange. My final decision was that the other hotel allowed pets. Upon arrival, I received a friendly greeting... More 

Was this review helpful? Yes 1
Donnie M, General Manager at Holiday Inn Express & Suites, responded to this review

Thank you for offering your review of The Holiday Inn Express & Suites of LaGrange, We very much appreciate your choosing our hotel. We are not pet friendly and the only animals that are permitted are service animals so we hope you will understand. The pancake machine was disabled during your second night and we do apologize for that inconvenience... More 

Destin, Florida
1 review
4 of 5 stars Reviewed 4 weeks ago

Reservations and check-in were smooth and hospitable. The hotel was well maintained, presented a warm and friendly first impression, and was close to many quality restaurants. The only "complaint" my wife and I had was the water temperature in the shower, yikes! We took advantage of the thick curtains and the dark room they provided rolling out of bed around... More 

Was this review helpful? Yes
Donnie M, General Manager at Holiday Inn Express & Suites, responded to this review

Thanks for writing your review. To be honest, we did have a very unusual problem during your stay. Our Recirculating pump went out which caused poor circulation of the hot water. All of our boilers were in perfect condition, but when a pump goes out it does so without any warning or notice. The good news is that this is... More 

Mackinaw, Illinois
1 review
5 of 5 stars Reviewed February 19, 2015

My room was very comfortable and clean. Had a great experience with awesome customer service from Amanda and Lixxi. They brightened my day with their bubbly personality and great hospitality. I will defiantly stay here again thanks to those two.

Was this review helpful? Yes
Donnie M, General Manager at Holiday Inn Express & Suites, responded to this review

Thank you so much for selecting The Holiday Inn Express & Suites of LaGrange, Georgia for your accommodations while traveling. We do our very best to hire the right people and then offer them the training and tools necessary to do a good job with enthusiasm. We hope to see you again real soon. Best regards from all of us. More 

Oldfort, Tennessee
1 review
5 of 5 stars Reviewed January 28, 2015

Very clean, good food, great service and close to restaurants. I love the night lights in the bathroom. I upgraded to a suite and I was very pleased with the amenities. I stayed here during a business trip and anytime I do business in the area I will stay here.

Was this review helpful? Yes
Donnie M, General Manager at Holiday Inn Express & Suites, responded to this review

Thank you so much for offering your review of The Holiday Inn Express & Suites of LaGrange. We appreciate you kind remarks, Our team is dedicated to the traveler for it is with great guest experiences that make it all worth the efforts. We take great pride in offering a very clean hotel located in a great place for local... More 

Charlotte, North Carolina
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed January 22, 2015

We had outstanding service by Amanda and her staff. It was very close to the Industrial Park in LaGrange, GA. The cost of the room was a price. Also, the hotel had a gym and pool on site. I would stay at this location again!

Was this review helpful? Yes
Donnie M, General Manager at Holiday Inn Express & Suites, responded to this review

Thank you so much for expressing your thoughts concerning The Holiday Inn Express & Suites of LaGrange, We truly appreciate guest feedback. We are especially proud of the fact that you remembered Amanda by name, its very important to earn the trust and respect of our guests and when one of our team members is mentioned we like to take... More 

Lincoln, Nebraska, United States
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 18, 2014

Our room was very spacious and clean. The bed was so comfortable, I didn't want to leave. The staff was very courteous. We will definitely stay here again. It was just a few minutes from shopping and our clients.

Was this review helpful? Yes
Donnie M, General Manager at Holiday Inn Express & Suites, responded to this review

Thank you so much for taking the time to offer our team a review of your experience while staying at The Holiday Inn Express & Suites of LaGrange. We do strive to maintain a very clean environment while our guests are traveling. We make every effort to welcome our guests and provide a great Express Start Breakfast for that beginning... More 

Aiken, South Carolina
Senior Contributor
49 reviews 49 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 13, 2014

This hotel is newish, the staff was very pleasant and helpful. My room was a king-standard.....very clean and the bed was very comfortable. Breakfast was good, with a varity of choices. I would definitely stay there again!

Was this review helpful? Yes 1
Donnie M, General Manager at Holiday Inn Express & Suites, responded to this review

We at The Holiday Inn Express & Suites of LaGrange really appreciate your choosing out hotel for your accommodations. Our team is well trained and dedicated to provide a clean and comfortable for each guest. We hope we met or even exceeded your expectations for we truly wish to earn both your business and respect. More 

LaGrange, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 3, 2014

Excellent staff - wonderful experience - great place to stay. very very pleased. recommend it any time. Best hotel around. GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT

Was this review helpful? Yes 1
Donnie M, General Manager at Holiday Inn Express & Suites, responded to this review

Our team at the Holiday Inn Express & Suites of LaGrange, Georgia, really appreciate your enthusiasm about our hotel. We all take a lot of pride in team building and selecting the right candidates to reflect our hotel. We feel the best guest experience starts with a great welcome and continues with a very clean environment and great breakfast. We... More 

Gainesville, Georgia
Top Contributor
341 reviews 341 reviews
56 hotel reviews
312 helpful votes 312 helpful votes
5 of 5 stars Reviewed November 25, 2014

We spent an overnight at LaGrange Holiday Inn Express, en route to New Orleans from Atlanta. We arrived late and were greeted nicely. Unloaded car and got into room. Large room, nicely appointed, well thought out property with indoor pool, fitness center, large staircases, high ceilings, plenty of elbow room, low flow toilets, good water pressure, nice sized bathroom, with... More 

Was this review helpful? Yes
Donnie M, Manager at Holiday Inn Express & Suites, responded to this review

Thank you so much for your review of The Holiday Inn Express & Suites of LaGrange. Our team appreciates the opportunity to offer a very clean and quiet hotel for our guests. We are well aware of how travel can take its toll and we always want to make sure our guests get a restful stay and great Express Start... More 

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