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All 11 LaGrange hotels

Holiday Inn Express & Suites

2.5 of 5 Hotel   |   205 Cotton Rd, LaGrange, GA 30241 (Formerly Country Inn & Suites LaGrange)
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Ranked #11 of 11 hotels in LaGrange
Certificate of Excellence 2013
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9 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
Atlanta, GA
Contributor
16 reviews 16 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here last week-a serviceable hotel, although beware, it is in the midst of a renovation. My room was renovated, I had no noise issues, but the pool was closed-serious if you have kids. I would check ahead of time. This hotel will be rebranded in the near future as a Holiday Inn Express.

Was this review helpful? Yes
LaGrange, Georgia
1 review
1 of 5 stars Reviewed March 2, 2014 via mobile

I had reserved the room earlier in the week asking was it ok to have a slumber party for my 15 year old Daughter and about seven girls they said sure no problem! I paid for the room come back and went down to front desk for more towels and they were like we didn't ok this slumber party! Really... More

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LaGrange_GAConcierge, Manager at Holiday Inn Express & Suites, responded to this review

We would like to thank you for advising our team of the problem while you stayed at our hotel. Please understand that local fire codes limit the number of guests per room for safety reasons. We do apologize for any misunderstandings of inconveniences. More

Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 16, 2014 via mobile

I have traveled the entire world and stayed in the cheapest, crappiest places on earth ( think third world) and this hotel is, by far, the worst. The staff, other than the management, are great, but its a nasty place. We took our 3 young kids for a weekend at Callaway and I let the idea of a pool (not... More

Was this review helpful? Yes 1
CarlsonRezidor, Online Support Specialist at Holiday Inn Express & Suites, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Country Inns and Suites by Carlson standards. To discuss your stay further, please contact the hotel directly. More

Winston Salem, North Carolina
Top Contributor
149 reviews 149 reviews
45 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed February 16, 2014

Was not sure what to expect after reading the no so great reviews. As a loyal Country Inn traveler I decided to stop and see the room before booking. Anna was working the desk and PERFECT, she showed me 2 rooms to choose from and both were excellent. She went out of her way to be sure my stay was... More

Was this review helpful? Yes 1
LaGrange_GAConcierge, Manager at Holiday Inn Express & Suites, responded to this review

Thank you so much for offering our hotel such a great review, We take great pride in our guest service and appreciate the opportunity to serve you and your family. More

North Canton, Ohio
Contributor
16 reviews 16 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed February 2, 2014

We had a wonderful experience staying at the Country Inn & Suites in Asheville the previous night so I changed our reservation from another national chain hotel in Lagrange to the Country Inn. It turned out to be a huge mistake. First, when we arrived, there was considerable construction activity in the lobby and in front of the hotel with... More

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CarlsonRezidor, Online, Customer Support at Holiday Inn Express & Suites, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. If you would like to discuss your stay further, please contact Corporate Customer Care. More

ohio
Top Contributor
71 reviews 71 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed December 20, 2013

I found this hotel to be by far the dirtiest chain hotel I have ever stayed in as far as cleanliness. It looked like my floor hadn't been swept for quite sometime and the stairway leading to the second floor was about he same. I would say that the duvet was well worn and the carpet had 3 large red... More

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LaGrange_GAConcierge, General Manager at Holiday Inn Express & Suites, responded to this review

We appreciate your comments and hope you will understand we are currently exercising a complete renovation of our property. We are installing new carpet, tile, new fresh bedding and much more. We expect to be fully restored by late February of 2014. We do apologize for the very temporary presentation and hope you will pardon our progress. More

Atlanta, GA
Contributor
16 reviews 16 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed December 6, 2013

With the desire of finding an affordable place close to Callaway Gardens (for their lights event in December), I wanted somewhere no too far away close to the interstate. It was a decent ride 20-30mins from Callaway but also right off the interstate, but I was surprised that the area what not what I was looking for. (dark/run down)... The... More

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LaGrange_GAConcierge, General Manager at Holiday Inn Express & Suites, responded to this review

Thank you so. Much for offering your review. We hope you had a nice time at Callaway Gardens. We are presently undergoing a major renovation with lots of new amenities being implemented. Hope to see you again real soon. More

Breaux Bridge, Louisiana
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 29, 2013

An okay place to stay for overnight. The room in general was nice and clean. My issue was with the bathroom. The good: it was very large with a big countertop that gave us lots of space. The bad: there were disgusting spots on the wall at the back of the toilet and on the wall behind the door there... More

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LaGrange_GAConcierge, General Manager at Holiday Inn Express & Suites, responded to this review

Thanks for selecting The Country Inn & Suites of LaGrange, We are very glad you enjoyed our spacious and clean guest room. We also appreciate the notice of the cleaning in the bath area, We have responded to the issue with immediate results along with a training exercise for our housekeeping department. w More

Alpharetta, Georgia
Senior Contributor
39 reviews 39 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed November 26, 2013

After going to bed we were awakened by extremely loud banging, TV and jumping in the next room. We called the front desk to complain and they came and talked to the occupants and called me back and told me if this didn't help I would have to pack up and move to another room.. We were already in bed... More

Was this review helpful? Yes
LaGrange_GAConcierge, General Manager at Holiday Inn Express & Suites, responded to this review

Thanks for advising our hotel of this issue. We do appreciate your choosing The Country Inn & Suites and would like to let you know we did work towards providing your party with a quiet guest room. The room you stayed in was typically a very quiet area of the hotel, it was on the opposite end of the corridor... More

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Additional Information about Holiday Inn Express & Suites

Address: 205 Cotton Rd, LaGrange, GA 30241 (Formerly Country Inn & Suites LaGrange)
Phone Number:
Location: United States > Georgia > LaGrange
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 11 hotels in LaGrange
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express & Suites 2.5*
Official Description (provided by the hotel):
Welcome to Our Brand New 100% Smoke Free Hotel in LaGrange, GA.With an ideal location off I-85, the Holiday Inn Express & Suites LaGrange Hotel is the perfect choice. During your stay, take advantage of our LaGrange hotel's free high-speed Internet access, Fitness Center and indoor heated pool. In addition, our hotel near LaGrange Mall offers guests comfortable accommodations with convenient amenities that will make both business and leisure travelers feel right at home. Stay at the Holiday Inn Express & Suites LaGrange, GA Hotel and enjoy comfortable accommodations and great hospitality. ... more   less 
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