We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BIG4 Koala Shores Holiday Parks Port Stephens

Certificate of Excellence
Hotel website
2 Oyster Farm Road, Lemon Tree Passage, Port Stephens, New South Wales 2319, Australia (Formerly Discovery Holiday Parks Port Stephens)
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 2 more sites!
BIG4 Koala Shores Holiday Parks Port Stephens
Professional photos View all
Browse nearby
BIG4 Koala Shores Holiday Parks Port Stephens
Write a Review

116 reviews from our community

Traveler rating
    58
    32
    9
    5
    12
See reviews for
58
25
Solo
0
Business
0
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Spanish first
  • Any
English first
  • All months
    (116)
  • Mar-May only
    (29)
  • Jun-Aug only
    (16)
  • Sep-Nov only
    (42)
  • Dec-Feb only
    (29)
All months
Perth, Western Australia, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

For some reason, because of our 14 year old Jack Russell Cross foxy, we were not allowed to have a premium water front site in our caravan.....why? Dogs are allowed along the foreshored, so I dont understand....we were put at the back of the park, as far away as possible from the water front. There is no need for this... More 

Was this review helpful? Yes
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice views. Great sites. Amenities & pool are lovely. Right on the water. Need to book during peak season. There is an old bloke that drives through the park & sells fresh seafood. Highly recommend this place. Will stay again on our way back from the top end!

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Management have no idea about customer service. So many rules. Rude and unfriendly service. We stayed for a weekend and it was mix up after mix up. Facilities are poorly maintained and cabins are smelly. No wonder the place was empty. Clearly this place needs a revamp and staff need some customer service skills. Cabins need restocking with basics

Was this review helpful? Yes
Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 15, 2015

Family of 5 stayed in a spa cabin during Easter - good cabin, well equipped and great mattresses. Location is beautiful and the place is well equipped, with a large pool. The grounds are well maintained, everything works and you can tell the place is very well run. Wally's daily delivery of fresh oysters and prawns made my stay, while... More 

Was this review helpful? Yes
Encounter Bay, Australia
Contributor
17 reviews 17 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed April 12, 2015 via mobile

We were lucky to get a waterfront site, booked it for a week, and decided to stay longer. We had to shift to the site next door, so we did and stayed a further week. The sites along the waterfront are gorgeous, there is a jetty, seating with shade and a beautiful park with trees behind us. The swimming pool... More 

Was this review helpful? Yes
Contributor
20 reviews 20 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed April 11, 2015

Stayed here a few months ago to attend a friends party who lives in the area. We booked and paid extra for a Beach Powered site. Upon checkin we are given a site nowhere near the beach, actually about as furthest away you could get from the beach. Upon querying this, reception told us we did not book a Beach... More 

Was this review helpful? Yes 6
2 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 6, 2015

We just bought our first caravan and were given a voucher from jayco to stay here. It is stunning. We were allocated a waterfront site and it was so easy and staff were great. We loved it soo much we came back again the next weekend. Staff are very friendly and were very understanding of us being first timers in... More 

Was this review helpful? Yes 2
Sydney, Australia
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 1, 2015 via mobile

We just purchased our first caravan and wanted to do a weekend away to test everything out. After lots of research we chose Koala Shores Holiday Park and went up there last weekend and we were very happy. We chose the premium water front site which was better than we expected with uninterrupted water views, beautiful. We are not sure... More 

Was this review helpful? Yes
Kempsey, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 31, 2015

Have visted this park a few times now. Stayed in the villas - clean, comfortable, peaceful. The grounds are well maintained, the staff and managers are friendly and responsive. My children had fun on the pedal arounds and its waterfront so I can enjoy a quiet fish when I want. Even saw a Koala inside the park. A great getaway.

Was this review helpful? Yes
Camden, Australia
Contributor
16 reviews 16 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 22, 2015

We went for a 4 day short stay just a few hours north of Sydney. We had a powered caravan site in the "waterfront area". There is a mixture of slabs for vans and annexe or grass for the van and shade cloth for the annexe. The whole park is very well looked after and is right on the water... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

38 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (18)
Viewed
Pool/beach area (5)
Viewed
View from room (3)
Viewed
Room/suite (3)
Viewed
Family/play areas (1)
Viewed
Hotel & grounds (2)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Other (20)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities