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BIG4 Koala Shores Holiday Parks Port Stephens

Certificate of Excellence
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2 Oyster Farm Road, Lemon Tree Passage, Port Stephens, New South Wales 2319, Australia (Formerly Discovery Holiday Parks Port Stephens)
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BIG4 Koala Shores Holiday Parks Port Stephens
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119 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sydney, Australia
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed yesterday NEW

We booked in here as we wanted to getaway from the city for a few nights. With short notice we found the Big 4 Koala Shores and after a quick phone call we had a reservation. We arrived after hours and we received phone call to give us our check in information, from this point in everything was better than... More 

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Ipswich, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

Lovely, spacious & clean park. Very friendly & helpful staff. Beautiful resort style pool. Two great camp kitchen areas. Excellent amenities, very clean ensuite. A beautiful walk to town along a board walk.

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Gold Coast, Australia
1 review
4 of 5 stars Reviewed May 28, 2015

The staff were very welcoming and the cabin was clean and well equipped. I would recommend this park highly. The pool and outside kitchen was great for those that need it. Booked under the name of Wayne.

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Perth, Western Australia, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed May 17, 2015

For some reason, because of our 14 year old Jack Russell Cross foxy, we were not allowed to have a premium water front site in our caravan.....why? Dogs are allowed along the foreshored, so I dont understand....we were put at the back of the park, as far away as possible from the water front. There is no need for this... More 

Was this review helpful? Yes 4
Level Contributor
33 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed May 9, 2015

Nice views. Great sites. Amenities & pool are lovely. Right on the water. Need to book during peak season. There is an old bloke that drives through the park & sells fresh seafood. Highly recommend this place. Will stay again on our way back from the top end!

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Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed May 4, 2015 via mobile

Management have no idea about customer service. So many rules. Rude and unfriendly service. We stayed for a weekend and it was mix up after mix up. Facilities are poorly maintained and cabins are smelly. No wonder the place was empty. Clearly this place needs a revamp and staff need some customer service skills. Cabins need restocking with basics

Was this review helpful? Yes 3
Sydney, Australia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 15, 2015

Family of 5 stayed in a spa cabin during Easter - good cabin, well equipped and great mattresses. Location is beautiful and the place is well equipped, with a large pool. The grounds are well maintained, everything works and you can tell the place is very well run. Wally's daily delivery of fresh oysters and prawns made my stay, while... More 

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Encounter Bay, Australia
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed April 12, 2015 via mobile

We were lucky to get a waterfront site, booked it for a week, and decided to stay longer. We had to shift to the site next door, so we did and stayed a further week. The sites along the waterfront are gorgeous, there is a jetty, seating with shade and a beautiful park with trees behind us. The swimming pool... More 

Was this review helpful? Yes 2
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed April 11, 2015

Stayed here a few months ago to attend a friends party who lives in the area. We booked and paid extra for a Beach Powered site. Upon checkin we are given a site nowhere near the beach, actually about as furthest away you could get from the beach. Upon querying this, reception told us we did not book a Beach... More 

Was this review helpful? Yes 8
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed April 6, 2015

We just bought our first caravan and were given a voucher from jayco to stay here. It is stunning. We were allocated a waterfront site and it was so easy and staff were great. We loved it soo much we came back again the next weekend. Staff are very friendly and were very understanding of us being first timers in... More 

Was this review helpful? Yes 2
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