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BIG4 Koala Shores Holiday Parks Port Stephens

Certificate of Excellence
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2 Oyster Farm Road, Lemon Tree Passage, Port Stephens, New South Wales 2319, Australia (Formerly Discovery Holiday Parks Port Stephens)
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Best prices for: 1 room 1 guest
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BIG4 Koala Shores Holiday Parks Port Stephens
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BIG4 Koala Shores Holiday Parks Port Stephens
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124 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sydney, Australia
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed in a cabin over the Easter weekend 2015 with 4 adults and 2 children. The activities and entertainment organized for the kids over the school holiday period was outstanding and very much enjoyed by all even though it was a rainy time. We then went back recently for an adult weekend with two couples staying in the 2... More 

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Greater Hobart, Australia
1 review
5 of 5 stars Reviewed 4 days ago NEW

Loved the location. The accommodation was very clean and well presented. Great facilities and very friendly, helpful staff. Looked for suitable accommodation for ages before booking Koala Shores and we couldn't believe our luck. Ticked all our boxes.

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Greater Melbourne, Australia
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

we are currently on a family road trip thrown together after a recent hectic work schedule. We wanted quiet, we wanted out the big cities. This was perfect, great location on the water. Our cabin was very neat and clean, the heater kept us warm on the couple of cold cold nights. There was some information regarding TV coverage problems... More 

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Sonia M, Manager at BIG4 Koala Shores Holiday Parks Port Stephens, responded to this review

Hi Bennykearon, We were glad to hear you were able to relax during your stay with us and love hearing our team were pleasant and helpful ! One of the many things we love about our park is the relaxed atmosphere, our beautiful waterfront and being not too far from all the local attractions Port Stephens has to offer. We... More 

Brisbane, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We stayed in a SPA suit for a few days and definitely enjoyed everything! Told by peer guests that sometimes dolphins can be sighted. Camp file is great! highly recommended! Kids get loads of facilities to play too!

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Sonia M, Manager at BIG4 Koala Shores Holiday Parks Port Stephens, responded to this review

Hi X T, Thank you for your review. We're happy to hear you and the kids enjoyed your stay. We often see dolphins on our waterfront, it's lovely to see them swim by ! We introduced our communal campfire this winter (in school holidays and on weekends) so it's lovely to hear you thought that was great too! It gives... More 

Sydney, Australia
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We booked in here as we wanted to getaway from the city for a few nights. With short notice we found the Big 4 Koala Shores and after a quick phone call we had a reservation. We arrived after hours and we received phone call to give us our check in information, from this point in everything was better than... More 

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Sonia M, Manager at BIG4 Koala Shores Holiday Parks Port Stephens, responded to this review

Hi Stacey P, We loved hearing you enjoyed your stay with us in one of our newly renovated Poolside Spas. We like to let everyone know about the beautiful waterfront walk into town for a coffee or meal at one of the cafes, so pleased to hear you got to enjoy that too ! Thank you for your recommendation. We... More 

Ipswich, Australia
1 review
5 of 5 stars Reviewed June 17, 2015

Lovely, spacious & clean park. Very friendly & helpful staff. Beautiful resort style pool. Two great camp kitchen areas. Excellent amenities, very clean ensuite. A beautiful walk to town along a board walk.

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Sonia M, Manager at BIG4 Koala Shores Holiday Parks Port Stephens, responded to this review

Hi Tina W, We appreciate your comments regarding our friendly staff, cleanliness and excellent amenities. Our ensuite sites are very popular ! Having your own private bathroom on a site near the water makes camping just that little bit more luxurious. Thank you for posting your review :) More 

Gold Coast, Australia
1 review
4 of 5 stars Reviewed May 28, 2015

The staff were very welcoming and the cabin was clean and well equipped. I would recommend this park highly. The pool and outside kitchen was great for those that need it. Booked under the name of Wayne.

Was this review helpful? Yes
Sonia M, Manager at BIG4 Koala Shores Holiday Parks Port Stephens, responded to this review

Hi DianeWayne2526, Thank you for your recommendation and taking the time to post a review on our park. We're pleased to hear you had a great stay with us and look forward to seeing you again. More 

Perth, Western Australia, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed May 17, 2015

For some reason, because of our 14 year old Jack Russell Cross foxy, we were not allowed to have a premium water front site in our caravan.....why? Dogs are allowed along the foreshored, so I dont understand....we were put at the back of the park, as far away as possible from the water front. There is no need for this... More 

Was this review helpful? Yes 4
Level Contributor
32 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed May 9, 2015

Nice views. Great sites. Amenities & pool are lovely. Right on the water. Need to book during peak season. There is an old bloke that drives through the park & sells fresh seafood. Highly recommend this place. Will stay again on our way back from the top end!

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Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed May 4, 2015 via mobile

Management have no idea about customer service. So many rules. Rude and unfriendly service. We stayed for a weekend and it was mix up after mix up. Facilities are poorly maintained and cabins are smelly. No wonder the place was empty. Clearly this place needs a revamp and staff need some customer service skills. Cabins need restocking with basics

Was this review helpful? Yes 6
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