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Country Inn & Suites By Carlson, Hinesville

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742 General Stewart Way, Hinesville, GA 31313
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1 room 1 guest
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Country Inn & Suites By Carlson, Hinesville
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83 Reviews from our TripAdvisor Community

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Traveler rating
    27
    20
    14
    11
    11
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31
11
6
22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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  • English first
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  • All months
    (83)
  • Mar-May only
    (18)
  • Jun-Aug only
    (26)
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    (19)
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Charleston, South Carolina
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I'm familiar with the area, and so I'm quite positive this hotel is not even ten years old, but regardless, immediately when you look at the outside property, you can tell it is in need of repair. The fountain looked rusted, a fence in the back is toppled over, and the overhead ceiling is crumbly and broken. So why would... More 

Was this review helpful? Yes
CarlsonRezidor, Online Support Specialist at Country Inn & Suites By Carlson, Hinesville, responded to this review

Thank you for taking the time to share your experience. We apologize you were not satisfied with the condition of the hotel and for the issues you encountered with the rooms during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. We... More 

Binghamton, New York
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The service at this hotel is not up to the standard that we have experienced at many other Country Inn and Suites. The breakfast should have been good, but on the second day nobody seemed to be in attendance and many things were missing, including coffee, silverware, & pastries The location is good, but there are many other hotels nearby.

Was this review helpful? Yes
Charleston, South Carolina
1 review
4 of 5 stars Reviewed July 2, 2015

I have been coming here for about 4 months now for business. Everyone has been super great and so friendly. Maria, Traci, and Jessie have made me feel at home while I'm here. Just recently they have gotten a new manager who has not been very pleasant and doesn't seem to be running the place very good. The past few... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Kathrina S, General Manager at Country Inn & Suites By Carlson, Hinesville, responded to this review

Dear Matt J, Thank you for taking time out of your busy schedule to provide the wonderful review. Our goal is to always provide great customer service and a clean room. We still have the same great staff, we have just added to the management team, to help us provide even better service. I hope you had the opportunity to... More 

Laurens, SC
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed July 2, 2015

Enjoyed our stay. Very friendly staff. Our room was very nice, clean and well prepared. Complimentary breakfast was very good. Really impressed with cleanliness of breakfast area. Staff was constantly cleaning up and offering assistance if needed. Would definitely stay here again.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Kathrina S, General Manager at Country Inn & Suites By Carlson, Hinesville, responded to this review

Dear 685michellen, We appreciate the kind review, and I am glad that you enjoyed your stay with us. It is always nice to know a guest enjoyed the compliment full hot breakfast and our clean rooms. Hopefully next time you will enjoy the outdoor swimming pool, Jacuzzi and sauna. More 

Decatur, GA
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed July 1, 2015 via mobile

Our stay was quite nice. It is in a good location for quick eats and quick shopping. The hotel was clean and comfortable. The price was also excellent. Customer service was friendly and accommodating.

Was this review helpful? Yes
Kathrina S, General Manager at Country Inn & Suites By Carlson, Hinesville, responded to this review

Dear GATravel Queen, Thank you for taking the time out to do a review on our hotel. We always enjoy having great guest stay with us. We can't wait to see you on your next visit to Hinesville, GA. More 

Columbia, South Carolina
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed June 20, 2015

Let me first say that the young man at the front desk was very helpful when we came in at 2 am. The bed was comfortable. I got this hotel during our trip to FL on an Express Deal through another site for $39 so I don't feel like I lost anything there. That being said, there was about 1/2... More 

Was this review helpful? Yes
Kathrina S, General Manager at Country Inn & Suites By Carlson, Hinesville, responded to this review

Dear Salindahowell, Thank you so much for your review . It's was a pleasure having you stay with us, We are currently under renovations , so I can't wait to get your feedback during your next stay. Hopefully you had the opportunity to enjoy our pool, sauna, fresh baked cookies, high -speed internet and Jacuzzi during your stay. We look... More 

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