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All 13 Hinesville hotels

Country Inn & Suites By Carlson, Hinesville

2.5 of 5 Hotel   |   742 General Stewart Way, Hinesville, GA 31313
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Ranked #6 of 13 Hotels in Hinesville
A recent review
5 of 5 stars reviewed 3 days ago
Otisha J jacksonville, United States
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60 reviews from our community

Traveler rating
    22
    12
    9
    7
    10
See reviews for
23
8
3
17
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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    (12)
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jacksonville, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

I love this hotel. I really want to recommend this hotel. I love the beds ooh my god. comfortable. My children love the idea that it was quite and the staff evening and morning was professional and courtesy.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Kathrina S, General Manager at Country Inn & Suites By Carlson, Hinesville, responded to this review

Dear Otisha J, On behalf of everyone at the hotel I would like to thank you for choosing to stay with us. i have passed on your kind words to the staff about the customer service that your received during your stay. Please let you children know we enjoyed having them. We hope that in the future you will visit... More

Hinesville, United States
1 review
1 of 5 stars Reviewed 3 days ago NEW

The rooms were not that spectacular. Floors were extremely dirt; make sure you were socks or some type of shoe. Double check your sheets as you may find the occasional silver-fish. Breakfast was either way over or under-cooked.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Kathrina S, General Manager at Country Inn & Suites By Carlson, Hinesville, responded to this review

Dear Joshua, We apologize for the problems you encountered during your stay at our hotel. We take pride in providing great service at Country Inn & Suites, We want to ensure that our guest needs are met if possible, so it is very disappointing to hear that we were lacking in these areas during your stay. We are grateful for... More

Hinesville, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff was very polite and courteous. They made our stay enjoyable. The rooms were very clean. This hotel was recommended by someone who was already staying there. The quality of this hotel is very good, however the breakfast could have been better for a hotel like this. I would highly recommend this hotel and would stay at this hotel... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Kathrina S, General Manager at Country Inn & Suites By Carlson, Hinesville, responded to this review

Dear Robert L. On behalf of everyone at the hotel I would like to thank you for choosing to stay with us. I have passed on your kind words to the staff about the customer service that your received during your stay. I do apologize that you encountered some issues with the breakfast. Rest assured, we are working on improving... More

1 review
2 of 5 stars Reviewed 2 weeks ago

The staff are a great group of people. Unfortunately without proper management and a maintenance crew, the hotel is falling apart all while freshly made renovations are being made. Our room looked like it had been updated, but poorly executed and not kept up. Until the changes are made we won't return.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Hinesville, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. To discuss your stay further, please contact Corporate Customer Care. More

conway, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

The curtains didn't close all the way to block the sunlight, therefore we couldn't sleep in. Very annoying!! Even more annoying and frustrating was having to move rooms because you couldn't replace the batteries in the smoke detectors ---- it was continually beeping!! Rooms were not that clean - hairs in the bathroom!! Gross!! Breakfast was joke! Not worth sitting... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Kathrina S, General Manager at Country Inn & Suites By Carlson, Hinesville, responded to this review

Dear Jonathan O On behalf of everyone at the hotel I would like to thank you for choosing to stay with us. I do apologize that you encountered some issues with the room cleanliness and the breakfast. Rest assured, we are working on improving that area. We do provide a free rotating full hot breakfast with chicken, eggs, sausage, omelets,... More

Chesterfield, Michigan
2 reviews
3 of 5 stars Reviewed August 19, 2014

Overall good stay. My only complaint was the music playing throughout the hallways. All weekend, I was entertained with 80's favorites sung by unknown people. Reminded me of the old Kids Bop stuff. Horrible! And IMHO, it was a bit too loud. I could hear it in my room through the door. But as I said earlier, overall a good... More

Was this review helpful? Yes
Kathrina S, General Manager at Country Inn & Suites By Carlson, Hinesville, responded to this review

Dear Eric H, On behalf of everyone at the hotel I would like to thank you for choosing to stay with us. I have passed on your kind words to the staff about the customer service that your received during your stay. I do apologize that your rest was not up to par due to the loud music, we have... More

Laughlin, Nevada
1 review
5 of 5 stars Reviewed July 28, 2014

Recently spent 3 days at this hotel and I'm going to tell you we enjoyed our time the hotel is older but very clean and fresh and the cookies and lemon aid were a nice touch the customer service is the best we have ever experienced great job to all the staff thanks you for making our time there pleasant!!!

Was this review helpful? Yes
Kathrina S, General Manager at Country Inn & Suites By Carlson, Hinesville, responded to this review

Dear Alex S, On behalf of the Team at the Country Inn & Suites, thank you for your feedback. It is always a pleasure to have great guest stay with us. I hope you took advantage of the free high-speed Wi-Fi, the outdoor pool and Jacuzzi along with the 24 hours fresh baked cookies and evening lemonade and popcorn. We... More

Greenville, South Carolina
1 review
1 of 5 stars Reviewed July 25, 2014

I'm home after 2 nights in what I refer to as the motel from hell. I had to ask for another room due to the smell, and a broken air conditioner. I was told it used to be the smoking floor but they have completed the process to be non smoking............ New room, still smelled bad, but at least it... More

Was this review helpful? Yes
Kathrina S, General Manager at Country Inn & Suites By Carlson, Hinesville, responded to this review

Dear SCcycleman Thank you for staying with us, during your travels. I do apologize for the challenges that you faced during your stay. We are currently in the process of renovating our property. I am sure you noticed our newly appointed rooms , many times it is a challenge to get guest not to smoke in a room if they... More

NC
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed July 14, 2014

Moved here from quality inn down the street after a disastrous experience there. Country inns Room was very clean and well kept with nice TVs and ours had a jacuzzi. Maid service was great. Hot breakfast was nice. We loved this hotel! What an amazing difference!

Was this review helpful? Yes
Kathrina S, Front Office Manager at Country Inn & Suites By Carlson, Hinesville, responded to this review

Dear Lovesthatcrab, Thank you for your positive remarks and we are very happy to hear you enjoyed your stay here! We look forward to welcoming you back soon More

Hinesville, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 7, 2014

While working for a communications company, I travel over three weeks a month. Not only is this the nicest hotel in the Hinesville area, but some of the best customer service I’ve experienced in the southeast. Kudos to Candace and the rest of the staff for their devotion to great hospitality, and I will continue to recommend this location to... More

Was this review helpful? Yes 1
Kathrina S, General Manager at Country Inn & Suites By Carlson, Hinesville, responded to this review

Dear Thomas E, Great Customer Service is something we strive for along with quality, comfort and a good price , thank you for your recognition. It is so great to hear when a guest is happy and enjoyed their stay. I will share your comments with the team, especially Candace we look forward to seeing you and your peers in... More

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Additional Information about Country Inn & Suites By Carlson, Hinesville

Address: 742 General Stewart Way, Hinesville, GA 31313
Phone Number:
Location: United States > Georgia > Hinesville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Hinesville 2.5*
Number of rooms: 65
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Also Known As:
Country Inn Hinesville
Hinesville Country Inn

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