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All 13 Hinesville hotels

Country Inn & Suites By Carlson, Hinesville

2.5 of 5 Hotel   |   742 General Stewart Way, Hinesville, GA 31313
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58%
Ranked #7 of 13 Hotels in Hinesville
A recent review
3 of 5 stars reviewed 4 weeks ago
Eric H Chesterfield, Michigan
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57 reviews from our community

Traveler rating
    20
    12
    9
    7
    9
See reviews for
21
8
3
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
1 review
2 of 5 stars Reviewed 2 days ago NEW

The staff are a great group of people. Unfortunately without proper management and a maintenance crew, the hotel is falling apart all while freshly made renovations are being made. Our room looked like it had been updated, but poorly executed and not kept up. Until the changes are made we won't return.

Review collected in partnership with Country Inns & Suites By Carlson

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conway, United States
1 review
2 of 5 stars Reviewed 1 week ago

The curtains didn't close all the way to block the sunlight, therefore we couldn't sleep in. Very annoying!! Even more annoying and frustrating was having to move rooms because you couldn't replace the batteries in the smoke detectors ---- it was continually beeping!! Rooms were not that clean - hairs in the bathroom!! Gross!! Breakfast was joke! Not worth sitting... More

Review collected in partnership with Country Inns & Suites By Carlson

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Chesterfield, Michigan
2 reviews
3 of 5 stars Reviewed 4 weeks ago

Overall good stay. My only complaint was the music playing throughout the hallways. All weekend, I was entertained with 80's favorites sung by unknown people. Reminded me of the old Kids Bop stuff. Horrible! And IMHO, it was a bit too loud. I could hear it in my room through the door. But as I said earlier, overall a good... More

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Laughlin, Nevada
1 review
5 of 5 stars Reviewed July 28, 2014

Recently spent 3 days at this hotel and I'm going to tell you we enjoyed our time the hotel is older but very clean and fresh and the cookies and lemon aid were a nice touch the customer service is the best we have ever experienced great job to all the staff thanks you for making our time there pleasant!!!

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Greenville, South Carolina
1 review
1 of 5 stars Reviewed July 25, 2014

I'm home after 2 nights in what I refer to as the motel from hell. I had to ask for another room due to the smell, and a broken air conditioner. I was told it used to be the smoking floor but they have completed the process to be non smoking............ New room, still smelled bad, but at least it... More

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Kathrina S, General Manager at Country Inn & Suites By Carlson, Hinesville, responded to this review

Dear SCcycleman Thank you for staying with us, during your travels. I do apologize for the challenges that you faced during your stay. We are currently in the process of renovating our property. I am sure you noticed our newly appointed rooms , many times it is a challenge to get guest not to smoke in a room if they... More

NC
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed July 14, 2014

Moved here from quality inn down the street after a disastrous experience there. Country inns Room was very clean and well kept with nice TVs and ours had a jacuzzi. Maid service was great. Hot breakfast was nice. We loved this hotel! What an amazing difference!

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Kathrina S, Front Office Manager at Country Inn & Suites By Carlson, Hinesville, responded to this review

Dear Lovesthatcrab, Thank you for your positive remarks and we are very happy to hear you enjoyed your stay here! We look forward to welcoming you back soon More

Hinesville, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 7, 2014

While working for a communications company, I travel over three weeks a month. Not only is this the nicest hotel in the Hinesville area, but some of the best customer service I’ve experienced in the southeast. Kudos to Candace and the rest of the staff for their devotion to great hospitality, and I will continue to recommend this location to... More

Was this review helpful? Yes 1
Kathrina S, General Manager at Country Inn & Suites By Carlson, Hinesville, responded to this review

Dear Thomas E, Great Customer Service is something we strive for along with quality, comfort and a good price , thank you for your recognition. It is so great to hear when a guest is happy and enjoyed their stay. I will share your comments with the team, especially Candace we look forward to seeing you and your peers in... More

Tucson
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 7, 2014

We reserved a room through Priceline for the 4th of July, but the hotel never got the reservation. Miss Kathrina and Miss Val went above and beyond to accommodate us. First they found us a back-up, then they released a room for us. Nicest people ever!

Was this review helpful? Yes
Kathrina S, General Manager at Country Inn & Suites By Carlson, Hinesville, responded to this review

Dear MCRodger11, Thank you for your positive remarks and we are very happy to hear you enjoyed your stay here! We look forward to welcoming you back soon. Valerie and I was honored to have you and your family stay with us. Next time let's through something on the grill at the hotel, our treat. Thank you, Kathrina More

Maryland Mountains
Reviewer
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 2, 2014

Just when I thought this chain could not get any better, I found the Country Inn and Suites in Hinesville, GA! I walked in 3 hours before check in and was let into my beautifully furnished and amazingly clean room. The staff could not have been more pleasant or helpful. Even when I decided to bring in my three granddaughters... More

Was this review helpful? Yes
Kathrina S, General Manager at Country Inn & Suites By Carlson, Hinesville, responded to this review

On behalf of everyone at the hotel I would like to thank you for choosing to stay with us. i have passed on your kind words to the staff about the customer service that your received during your stay. Please let you grandaugters know we enjoyed having them and Ms. Vai said hi. We hope that in the future you... More

Augusta, Georgia
1 review
5 of 5 stars Reviewed May 17, 2014

I was very afraid of this hotel because of all the negative reviews I saw. However, they have recently under gone a new change in management and have made some changes so I was willing to explore. WOW! I was so amazed at the friendliness and welcoming of the staff. Valerie was the lady who checked me in. I had... More

Was this review helpful? Yes
Kathrina S, Front Office Manager at Country Inn & Suites By Carlson, Hinesville, responded to this review

Chines66, On behalf of everyone at the hotel I would like to thank you for choosing to stay with us. i have passed on your kind words to the staff about the customer service that your received during your stay. I do apologize that you encountered some problems with the internet connectivity and the warmth of the hot tub. Rest... More

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Additional Information about Country Inn & Suites By Carlson, Hinesville

Address: 742 General Stewart Way, Hinesville, GA 31313
Phone Number:
Location: United States > Georgia > Hinesville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Hinesville 2.5*
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Also Known As:
Country Inn Hinesville
Hinesville Country Inn

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