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Holiday Inn Express Hiawassee

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300 Big Sky Dr, Hiawassee, GA 30546
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1 room 1 guest
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Holiday Inn Express Hiawassee
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99 Reviews from our TripAdvisor Community

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Traveler rating
    33
    34
    20
    9
    3
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36
29
7
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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North Houston, Texas
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The best part of this hotel was the lady at the front desk...she was very welcoming. The room was clean, but everything is dated, especially the carpet & the sofa. They do have adjoining rooms which I have not seen in a long time. The hotel is close to most everything you might need.

Was this review helpful? Yes 1
McDonough, Georgia, United States
Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stay in this hotel quite a bit honestly as it is the only real option in the area for business. The hotel staff is great and alway present a positive attitude; however, the hotel itself is getting dated and in desperate need of an update. The Internet is horrible if you need to download larger files as it frequently... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hiawassee, responded to this review

Dear Alan K, Thank you for taking the time to post your feedback of your recent stay. We appreciate your nice remarks about our staff service. However, we are saddened to know of your dissatisfaction with regards to the overall image of the hotel and the condition of the rooms. We take all of the reviews we receive very seriously... More 

Birmingham, Alabama
Level Contributor
102 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Dates of Stay: October 30 - November 1, 2014 Value: We paid an average nightly rate of $123.32, which included complimentary WiFi, breakfast and parking. Room - We had a an Executive King room on the first floor, just a few doors down from an exit. I've never stayed on the first floor of a hotel before, and there is... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Hiawassee, responded to this review

Dear OUTCRUISIN2610, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the room, front desk and the internet service. However, we’re sorry about the noise during your stay. We will look into this concern. While we understand that your stay was not... More 

Honea Path, South Carolina
Level Contributor
4 reviews
2 of 5 stars Reviewed July 26, 2015

My husband and I and our two young children stayed here for one night while in town for the Georgia Mountain Fair. The hotel and room were clean but in desperate need of updates. Our air conditioning did not get cool until early in the morning. The beds were terrible, extremely hard and worn. We did not sleep well at... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hiawassee, responded to this review

Dear Amanda H, Thank you for taking the time to relay your comments regarding our property during your recent stay. I am very happy that you liked our breakfast selection. I also appreciate and wish to thank you for the positive comments on the staff. However, please accept my sincerest apologies for the issues you had with the bed and... More 

Eatonton, Georgia
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 21, 2015

My granddaughter had an orientation at Young Harris College and we booked the room to be with her. When I called to book and told the lady why we were coming, she told me they offered a discount for that, trying to help a little with college expenses! She was so sweet and friendly and got my reservation done very... More 

Was this review helpful? Yes 1
Abingdon, Maryland
Level Contributor
59 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed July 16, 2015

Was back in the area and knew I wanted to return to the HIE. This time I had a very strange room. There was long hallway to the room with bed. The king bed, which was hard and uncomfortable, took up most of the space with little room to get in out by the window. The other side had enough... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hiawassee, responded to this review

Dear IsabellaKY63, Thank you for taking the time to review our property. I am pleased to note that you liked the breakfast items and nice television. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn around. It sounds like we fell below your expectations with regard to room... More 

Atlanta, Georgia
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed July 14, 2015

To be honest, if your'e going to be picky about decor, stay at the Four Seasons. This little hotel on the hill is a great value for what your get. The front desk agent at check in was great and she gave us some recommendations on where to eat and have a drink (or two). She had a big smile... More 

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Atlanta, Georgia
Level Contributor
91 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed June 17, 2015

The hotel staff were pleasant and welcoming. The breakfast lady was awesome! She was a bright spark, who made people smile each morning. The rooms are a little dated but very spacious. The hotel itself was outdated and needed a renovation. The pool area was nice but so much more could be done with it. Location is great for staying... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hiawassee, responded to this review

Dear Rue14, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our staff and for finding our location to be convenient. However, we’re sorry we fell below your expectation regarding the room and property condition. We will look into these concerns. I... More 

Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 1, 2015

Beds are very comfortable! Parts of the rooms have been updated but others parts are needed. My only complaint is you can smell the smoke from upstairs in the smoking area! Wish the whole hotel was smoking free. The front desk staff is great, fresh cookies and coffee complimentary. We stay here when we hike the AT.

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McDonough, Georgia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 26, 2015

Maybe the worst maintained Holiday Inn Express I've ever stayed at. The hotel is old but old doesn't always translate to bad. In this case it is old and looks like nothing has ever been done to maintain it. The rooms are dirty and dilapidated. Wall paper pealing, carpets torn, floors under the carpet with sections missing like they removed... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hiawassee, responded to this review

Dear Robert N, Thank you for sharing a detailed review about your stay at our hotel. We appreciate the comments you wrote on how our staff was accommodating. However, we truly regret to know that we were not able to exceed or at least be at par with your expectation especially with the condition of the rooms. We would like... More 

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