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Holiday Inn Express Hiawassee

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300 Big Sky Dr, Hiawassee, GA 30546
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Holiday Inn Express Hiawassee
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Holiday Inn Express Hiawassee
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96 Reviews from our TripAdvisor Community

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Traveler rating
    33
    33
    18
    9
    3
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35
28
7
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
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    (96)
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    (27)
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    (29)
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    (13)
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Honea Path, South Carolina
Level Contributor
3 reviews
2 of 5 stars Reviewed 5 days ago NEW

My husband and I and our two young children stayed here for one night while in town for the Georgia Mountain Fair. The hotel and room were clean but in desperate need of updates. Our air conditioning did not get cool until early in the morning. The beds were terrible, extremely hard and worn. We did not sleep well at... More 

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Eatonton, Georgia
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

My granddaughter had an orientation at Young Harris College and we booked the room to be with her. When I called to book and told the lady why we were coming, she told me they offered a discount for that, trying to help a little with college expenses! She was so sweet and friendly and got my reservation done very... More 

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Abingdon, Maryland
Level Contributor
54 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Was back in the area and knew I wanted to return to the HIE. This time I had a very strange room. There was long hallway to the room with bed. The king bed, which was hard and uncomfortable, took up most of the space with little room to get in out by the window. The other side had enough... More 

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Atlanta, Georgia
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

To be honest, if your'e going to be picky about decor, stay at the Four Seasons. This little hotel on the hill is a great value for what your get. The front desk agent at check in was great and she gave us some recommendations on where to eat and have a drink (or two). She had a big smile... More 

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Atlanta, Georgia
Level Contributor
90 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed June 17, 2015

The hotel staff were pleasant and welcoming. The breakfast lady was awesome! She was a bright spark, who made people smile each morning. The rooms are a little dated but very spacious. The hotel itself was outdated and needed a renovation. The pool area was nice but so much more could be done with it. Location is great for staying... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hiawassee, responded to this review

Dear Rue14, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our staff and for finding our location to be convenient. However, we’re sorry we fell below your expectation regarding the room and property condition. We will look into these concerns. I... More 

Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 1, 2015

Beds are very comfortable! Parts of the rooms have been updated but others parts are needed. My only complaint is you can smell the smoke from upstairs in the smoking area! Wish the whole hotel was smoking free. The front desk staff is great, fresh cookies and coffee complimentary. We stay here when we hike the AT.

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McDonough, Georgia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 26, 2015

Maybe the worst maintained Holiday Inn Express I've ever stayed at. The hotel is old but old doesn't always translate to bad. In this case it is old and looks like nothing has ever been done to maintain it. The rooms are dirty and dilapidated. Wall paper pealing, carpets torn, floors under the carpet with sections missing like they removed... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hiawassee, responded to this review

Dear Robert N, Thank you for sharing a detailed review about your stay at our hotel. We appreciate the comments you wrote on how our staff was accommodating. However, we truly regret to know that we were not able to exceed or at least be at par with your expectation especially with the condition of the rooms. We would like... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed April 29, 2015 via mobile

Canceled my reservation by the deadline and still didn't get my money back. Lesson learned. Won't use the service again for this particular location. Town was beautiful, but will be careful with location and reservation

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hiawassee, responded to this review

Dear 386janiced, Thank you for your review regarding the Holiday Inn Express & Suites Hiawassee, GA. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being... More 

Plumsteadville, PA
Level Contributor
132 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 173 helpful votes
3 of 5 stars Reviewed April 20, 2015

We stay at HIE frequently for business and pleasure because we know what to expect, and our expectations are generally met. The lobby of the hotel is like a woodsy lodge, very attractive and fitting for the surrounding area. The Good Stuff: The staff was pleasant and cordial...that was terrific. The bed was comfortable...that was terrific. The sofa in the... More 

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Express Hiawassee, responded to this review

Dear PeabodyandSherman, Thank you for leaving a comprehensive review, highlighting not only the bad but also the good points of your stay. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to let us know how we are doing and how... More 

California
Level Contributor
74 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed April 13, 2015

I would highly recommend the Holiday Inn Express here whether you are traveling for business, pleasure or an AT hiker in need of a rest. Staff is friendly and helpful. The room was spotless and everything in it functioned well. Large comfortable room with fridge and microwave. Onsite laundry was very helpful. The facility is very hiker friendly. While all... More 

Was this review helpful? Yes 2
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