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Holiday Inn Express Hiawassee

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300 Big Sky Dr, Hiawassee, GA 30546
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Holiday Inn Express Hiawassee
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92 Reviews from our TripAdvisor Community

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Traveler rating
    32
    32
    17
    8
    3
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33
27
6
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
  • All months
    (92)
  • Mar-May only
    (27)
  • Jun-Aug only
    (25)
  • Sep-Nov only
    (27)
  • Dec-Feb only
    (13)
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Atlanta, Georgia
Level Contributor
88 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel staff were pleasant and welcoming. The breakfast lady was awesome! She was a bright spark, who made people smile each morning. The rooms are a little dated but very spacious. The hotel itself was outdated and needed a renovation. The pool area was nice but so much more could be done with it. Location is great for staying... More 

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Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Beds are very comfortable! Parts of the rooms have been updated but others parts are needed. My only complaint is you can smell the smoke from upstairs in the smoking area! Wish the whole hotel was smoking free. The front desk staff is great, fresh cookies and coffee complimentary. We stay here when we hike the AT.

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McDonough, Georgia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Maybe the worst maintained Holiday Inn Express I've ever stayed at. The hotel is old but old doesn't always translate to bad. In this case it is old and looks like nothing has ever been done to maintain it. The rooms are dirty and dilapidated. Wall paper pealing, carpets torn, floors under the carpet with sections missing like they removed... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hiawassee, responded to this review

Dear Robert N, Thank you for sharing a detailed review about your stay at our hotel. We appreciate the comments you wrote on how our staff was accommodating. However, we truly regret to know that we were not able to exceed or at least be at par with your expectation especially with the condition of the rooms. We would like... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed April 29, 2015 via mobile

Canceled my reservation by the deadline and still didn't get my money back. Lesson learned. Won't use the service again for this particular location. Town was beautiful, but will be careful with location and reservation

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hiawassee, responded to this review

Dear 386janiced, Thank you for your review regarding the Holiday Inn Express & Suites Hiawassee, GA. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being... More 

Plumsteadville, PA
Level Contributor
113 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
3 of 5 stars Reviewed April 20, 2015

We stay at HIE frequently for business and pleasure because we know what to expect, and our expectations are generally met. The lobby of the hotel is like a woodsy lodge, very attractive and fitting for the surrounding area. The Good Stuff: The staff was pleasant and cordial...that was terrific. The bed was comfortable...that was terrific. The sofa in the... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Hiawassee, responded to this review

Dear PeabodyandSherman, Thank you for leaving a comprehensive review, highlighting not only the bad but also the good points of your stay. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to let us know how we are doing and how... More 

California
Level Contributor
74 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed April 13, 2015

I would highly recommend the Holiday Inn Express here whether you are traveling for business, pleasure or an AT hiker in need of a rest. Staff is friendly and helpful. The room was spotless and everything in it functioned well. Large comfortable room with fridge and microwave. Onsite laundry was very helpful. The facility is very hiker friendly. While all... More 

Was this review helpful? Yes 1
Charlotte, North Carolina
Level Contributor
74 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed March 21, 2015

Stayed just a short night on our way to another destination and we were pleasantly surprised! the room was spacious, comfortable and the bed really super comfortable. the nicest treat of all was the large, very deep whirlpool tub/shower combo... very clean! While we missed the free hot breakfast the next morning (served til 9:30 a.m. on weekdays) we did... More 

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 15, 2015

We have stayed here before, but the hotel has been upgraded and improved since our last stay. Rooms were freshly updated with very nice amenities. Our king room had a whirlpool tub with shower which was amazing after a long day of hiking! Continental breakfast was fresh and had great food selections. Staff was very friendly! Will happily recommend!

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Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed March 13, 2015 via mobile

This is your basic Holiday Inn Express. Friendly staff, room was ready when we arrived, clean and stocked with the basics as you would expect. Executive room, bed was comfortable. Good breakfast, basic continental fare. Warm cookies at night!

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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 5, 2015

At this Hotel the staff made the difference they were all great and I really mean that. We went up there hoping to see some snow and we were not disappointed it was so nice up there. If ever in that area I would recommend this property.

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