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Ridges Resort & Marina

Certificate of Excellence
3.5 of 5
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3499 Highway 76 West, Hiawassee, GA 30582
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Mountain Road Course
Ridges Resort & Marina
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Ranked #2 of 6 Hotels in Hiawassee
Certificate of Excellence
A recent review
5 of 5 stars reviewed 5 days ago
Tootallal Charlotte, North Carolina
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536 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (196)
Date | Rating
  • English first
  • Any
English first
  • All months
    (536)
  • Mar-May only
    (173)
  • Jun-Aug only
    (138)
  • Sep-Nov only
    (119)
  • Dec-Feb only
    (106)
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Austin, Texas
1 review
1 of 5 stars Reviewed 4 days ago NEW

We recently stayed at one of the properties at the Ridges in Georgia. We brought a group and also reserved a meeting room. We had an extremely unsatisfactory experience, and I would like to speak to the owner at the earliest convenience. It took over an hour to check in because our reservations were not done correctly. The employee that... More 

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Charlotte, North Carolina
Level Contributor
79 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Beautiful facilities right on the water. At night they set out makings for smores around the fire pit. Be sure and confirm your room the day before you arrive as our room was given to someone else and the staffer we booked the conference through refused to take our calls since she was "having her hair did" that day. We... More 

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alicia j, Owner at Ridges Resort & Marina, responded to this review

Thank you for sending your review. I am glad you enjoyed your stay. I was a little taken aback by the comment about the staff member who would not take your call. I will look into that most definitely. I was glad that the staff on sight were able to get your room issue taken care of. The breakfast is... More 

Georgia
Level Contributor
4 reviews
5 of 5 stars Reviewed 5 days ago NEW

This resort hotel is in a perfect location: mountain and lake vistas with convenient access to a marina on Lake Chatuge. A limited breakfast is served, but they have a restaurant next to the marina that has excellent food and service. The hotel staff is very accommodating and very helpful in directing you to local attractions.

Was this review helpful? Yes
alicia j, Owner at Ridges Resort & Marina, responded to this review

Thank you for your review. I am pleased to read that you enjoyed your stay with us as well as the dining outlets. I hope we will see you again in the near future. Thank You Again, Alicia Burgess Jones Owner More 

Alpharetta, Georgia
Level Contributor
89 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Really a great place, but lacking a few things to be a real "resort". We loved our two night stay and will return again in September. My wish list: -Please try to re-open the Oaks Restaurant; it is beautiful and relaxing. -The little "hole in the wall" attempt at a bar, with no one who knows anything about bartending just... More 

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alicia j, Owner at Ridges Resort & Marina, responded to this review

Thank you for taking the time to write your review. I just wanted to address your concerns. We are currently working to develop a business model for The Oaks where we can reopen it. It might not be this year but we are looking at all avenues. We are also reevaluating the Moosehead Bar area. I appreciate your feedback as... More 

Crystal River, Florida
1 review
4 of 5 stars Reviewed 5 days ago NEW

During our stay at a VRBO house in the mountains, we learned we couldn't extend our visit, but we weren't ready to go home. We drove around a great deal of Lake Chatuge looking for a place to spend the weekend. Nothing felt quite right and we were about to give up when we saw the sign for The Ridges.... More 

Was this review helpful? Yes
alicia j, Owner at Ridges Resort & Marina, responded to this review

Thank you for your review. I appreciate the kind words about our staff and property. I do hope next time you are in the area you will stop in and stay with us again! Sincerely, Alicia Burgess Jones Owner More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

This was our first time here but will definitely not be the last. The staff was very friendly and helpful, the room was clean and very well kept, and all the extras were more than we could have ever asked for. Thank you for a wonderful time and can not wait till we can return

Was this review helpful? Yes
alicia j, Owner at Ridges Resort & Marina, responded to this review

Thank you for choosing to spend some time with us. I am glad you enjoyed your stay and the facility. It is always great to read that people are looking forward to their next stay with us as that is the best compliment we can get! Sincerely, Alicia Burgess Jones Owner More 

Atlanta, Georgia
Level Contributor
95 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 1 week ago

Our two-day stay at this older resort far exceeded our expectations. The grounds are well landscaped and sprinkled with a variety of birds enjoying the flowers and trees. The docks are inviting and romantic, as are the shelters, gazebos, patios, etc. There are so many nooks and wonderful places to relax and enjoy the lake view at this place that... More 

Was this review helpful? Yes
alicia j, Owner at Ridges Resort & Marina, responded to this review

Thank you for your kind words! I am glad you enjoyed your stay at The Ridges Resort & Marina. I was also happy to read you were able to get out on Lake Chatuge. Your critique is exactly what we try to provide as far as the property itself and our service. I am glad to know that we are... More 

Atlanta, Georgia
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

Vicki and the rest of staff make this location a no-brainer when in the area! Great customer service, great comfort, great lobby (which is more like a comfy den), and the area's beauty cannot be beat!

Was this review helpful? Yes
alicia j, Owner at Ridges Resort & Marina, responded to this review

Thank you for your kind words! I hope the next time you are in the area you will stop and stay with us again!! Alicia Burgess Jones Owner More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for one night on our way up to the Smokey Mountains. Parking was easy and the reception staff very welcoming. The Resort is located right on the lakes edge and had lovely views from walking paths outside the hotel. They don’t have a restaurant here anymore so although we had planned to go out that evening it... More 

Was this review helpful? Yes
alicia j, Owner at Ridges Resort & Marina, responded to this review

I appreciate your feedback. We are constantly working to improve and maintain the resort and grounds whether that be changes you can see or those you cannot such as wireless access upgrades. We are in the process of updating the rooms and though it will not happen overnight it is in process as I write this. Sincerely, Alicia Burgess Jones... More 

Asheville, North Carolina
4 of 5 stars Reviewed 2 weeks ago

Resort staff, especially Vickie, is cheerful and very attentive to everyone's needs. Service is great; they care about their customers. Very clean rooms, refrig and microwave, complimentary hot buffet breakfast, cookies and lemonade in afternoon, coffee, tea, cocoa all day, and some-mores at night, pool, courts, etc. Within walking distance of an outside casual restaurant with music. Across the street... More 

Was this review helpful? Yes
alicia j, Owner at Ridges Resort & Marina, responded to this review

Thank you for taking the time to write your review. I am glad you enjoyed your stay and took advantage of area attractions. I also appreciate your kind words about our staff. They are or biggest asset! Sincerely, Alicia Burgess Jones Owner More 

Hotel Review Summarization

What travelers say

  • Very nice(12)
  • Fire pits(8)
  • Continental breakfast(6)
  • Oaks restaurant(4)
  • Friendly and helpful(4)
  • Pontoon boat(3)
  • Common area(3)
Questions? Get answers from hotel staff and past guests. Ask a question

196 photos of this hotel

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Room/suite (7)
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Pool/beach area (8)
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Other (38)

Management photos: Courtesy of the property manager

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Hotel & grounds (26)
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Business center/function rooms (2)
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Dining (11)
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Room/suite (2)
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