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BEST WESTERN PLUS Riverpark Inn & Conference Center Alpine Helen

#4 of 18 Hotels in Helen
Certificate of Excellence
2.5 of 5
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8220 South Main Street, PO Box 319, Helen, GA 30545
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BEST WESTERN PLUS Riverpark Inn & Conference Center Alpine Helen
Best prices for: 1 room 1 guest
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Ranked #4 of 18 Hotels in Helen
Certificate of Excellence
A recent review
5 of 5 stars Reviewed September 7, 2011
tammusc South Carolina
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316 Reviews from our TripAdvisor Community

Traveler rating
    172
    83
    34
    21
    6
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73
128
11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
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There are newer reviews for BEST WESTERN PLUS Riverpark Inn & Conference Center Alpine Helen
See the most recent reviews
South Carolina
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 7, 2011

All I can say is wow! The hotel was great, rooms great, service great. The hotel was spotless, the location perfect, the employees so friendly and enjoyed talking to them all. Our room, was great the beds so comfortable we wanted to bring them home with us. We will stay there every time we go back to Helen. Thank you... More 

Was this review helpful? Yes 1
Augusta, Georgia
Contributor
12 reviews 12 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 4, 2011

Big Rooms Comfortable Beds Very Clean and friendly staff Breakfast was good too

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Rock Hill, SC
2 reviews
5 of 5 stars Reviewed August 24, 2011

I plan trips for my Y's senior citizen travel group- The Silver Fox Club. We headed to Helen from Rock Hill, SC on a charter bus. We made it to the hotel and Carol, the manager, had a reception planned for my group complete with packets of maps and coupons, lemonade and cookies. Everything was going great, then disaster hit!... More 

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Carole081101, General Manager at BEST WESTERN PLUS Riverpark Inn & Conference Center Alpine Helen, responded to this review

What an exciting time at the hotel during your stay! We enjoyed being of service in any way possible as we feel like, while we may not know everyone personally, you are family while you are here. I'm glad you enjoyed the breakfast and hope everything works out for the bus! Looking forward to seeing you again soon! More 

Tarrytown, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 16, 2011

Best Western is the best hotel there is in Helen GA. My family and I go at least once a year and sometime three times a year. We love this hotel, the employees and everything about it. We have always been greeted professionally and anything we asked for the management done everything they could to make sure it happened. Great... More 

Was this review helpful? Yes 1
Carole081101, General Manager at BEST WESTERN PLUS Riverpark Inn & Conference Center Alpine Helen, responded to this review

Thank you for your wonderful remarks about our staff and hotel. We always strive to give our guests the best experience possible in their "home away from home!" More 

Swainsboro GA
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 16, 2011

When we travel to Helen and anywhere close we always stay at the Best Western. They have the friendliest staff and go out of their way to make your stay Great! I have been staying at the Best Western in Helen for the past 11 years and would recommend to anyone. The rooms are clean and the beds are wonderful!... More 

Was this review helpful? Yes 1
Carole081101, General Manager at BEST WESTERN PLUS Riverpark Inn & Conference Center Alpine Helen, responded to this review

We look forward to your group every year and enjoy seeing everyone! We have had many people want to buy our beds but it is kinda difficult to get them home on a motorcycle! Thank you for your kind remarks! More 

Rome, Georgia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 11, 2011

We have stayed at the Best Western in Helen, Ga for 6 years for both family vacations, and as couples retreat for my husband and I. We have always been greeted with kindness, and extremely clean rooms. The FREE continental breakfast in the morning is always fresh, with a lot of choices, and the nearby restaurants and the park makes... More 

Was this review helpful? Yes 1
Carole081101, General Manager at BEST WESTERN PLUS Riverpark Inn & Conference Center Alpine Helen, responded to this review

Thank you so much for your nice comment. We enjoy our guests and strive to make their stay a pleasant one! I hope to see you again upon your return! More 

Douglasville, Georgia
1 review
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed August 9, 2011

My family and I had four generations traveling this summer. My mom chose Helen, GA as a place to take myself, my daughter and my brother's three kids, like I said four generations. Upon entering the hotel I did not feel welcomed at all! The counter clerk seemed as if he was over worked, tired or stressed out for some... More 

Was this review helpful? Yes 8
chyann, General Manager at BEST WESTERN PLUS Riverpark Inn & Conference Center Alpine Helen, responded to this review

This was a truly regrettable incident that happened and my staff and I are taking steps to make sure that this will never happen again. It is, and never has been, our policy to allow discrimination at our hotel. We have learned many lessons from this incident, and as I told your family, I take full responsibility and am very... More 

New York City, New York
1 review
5 of 5 stars Reviewed August 3, 2011

Being a new visitor to Helen, I was lucky enough to stumble upon Best Western Alpine. It was a last-minute trip, so I had to pick a hotel at random, not expecting much, but I ended up having one of the best customer service experiences of my life. From the very beginning, the staff was helpful, kind, and accommodating. Carolyn,... More 

Was this review helpful? Yes
chyann, General Manager at BEST WESTERN PLUS Riverpark Inn & Conference Center Alpine Helen, responded to this review

Thank you for your kind words regarding our hotel. We strive to create an enjoyable experience for each and every guest. We look forward to seeing you again. Carol Powell, Manager More 

Miami, Florida
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 31, 2011

Helen itself is a complete tourist trap of a town with bad traffic and nothing to eat past 9 pm since everything closes so if you find yourself returning late after a long day of hiking or rafting I suggest finding another town to eat in! As for the Best Western, I was surprised to see how spacious the rooms... More 

Was this review helpful? Yes
chyann, General Manager at BEST WESTERN PLUS Riverpark Inn & Conference Center Alpine Helen, responded to this review

Thank you for taking the time to write about your stay with us. We treasure our guests and use all feedback to improve the experience at our hotel. We look forward to seeing you again. Carol Powell, Manager More 

SC
Top Contributor
60 reviews 60 reviews
26 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed July 29, 2011

Stayed here for 2 nights.Upon check-in, the receptionist requested federal ID which i did not have due to being instructed that we should not travel (unless on business) with it due to security reasons. i did provide other documentation showing the govt. employment, but her hesitance to accept it tempered our item there. Hotel is older, but clean. Breakfast was... More 

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