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Quality Inn Helen

2.0 of 5
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15 Yonah Street, P.O. Box 1233, Helen, GA 30545
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1 room 1 guest
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Quality Inn Helen
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205 Reviews from our TripAdvisor Community

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Traveler rating
    83
    63
    31
    13
    15
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Portuguese first
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English first
  • All months
    (205)
  • Mar-May only
    (53)
  • Jun-Aug only
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    (30)
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McDonough, Georgia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Jay was extremely helpful from the moment I stepped into the office. He helped me with several questions I had about the area. He also offered me some extra pillows! The rooms are currently being renovated. The newly renovated room was comfortable and looked great.This is definitely one of the best quality inns I've ever stayed at and definitely the... More 

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Live Oak
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel looked dated on the outside but the room was newly renovated. Hotel staff was friendly. The location made for an easy walk to the river, shops and restaurants. Had a hot breakfast along with breads and muffins.

Was this review helpful? Yes 1
Gibson, Georgia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We called to reserve two rooms for Saturday, July 25th to celebrate my birthday. A woman answered and we booked two rooms, we explained that we would pay cash for rooms when we arrived ,she said we only needed a valid credit card to reserve rooms. Upon arriving, they already charged the rooms to credit card and we informed them... More 

Was this review helpful? Yes 3
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 26, 2015

Was lied to from the word go then charged 4 times for two rooms when confronted about not putting money back on my card we was told ( I didn't ask yall to stay here )I can assure that I will never stay at a choice hotel ever again the outside of hotel look like a dump

Was this review helpful? Yes 1
Taylorsville, North Carolina
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 23, 2015

Nice hotel room which had some renovations to the interior. Outside is outdated however a lot of Helen is apparently. Swimming pool is nothing spectacular and half the lights didn't work while might swimming. Front desk was helpful and courtesy! However this room is probably more of a $70-90 a night hotel.

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Hephzibah, Georgia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 15, 2015

its almost smack in the middle of town and we could just walk all through town. service was pretty good and breakfast was ok too. we got the smoking room but the windows dont open so it smelled like smoke when we got there and we were not able to air out the room. other then that i will stay... More 

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Cary, North Carolina
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed June 21, 2015

I had "gifted" my daughter and son-in-law with a stay at this hotel to celebrate their 2nd wedding anniversary. I had booked the reservation online and had selected "prepay" so that they didn't have to have anything to worry about when they checked in. They were told by Jay Merchant, Manager (in name only), that I would have to fill... More 

Was this review helpful? Yes 7
Loganville
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 19, 2015 via mobile

Keeping in mind that this is a 2 star hotel, it is a pretty good deal. It's in downtown Helen and very conveinient to walk to all the shops and food, which is why the price is a little more, but still well under the average price. I think we were in one of the newly renovated rooms. The room... More 

Was this review helpful? Yes 2
Buford, Georgia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 31, 2015

The rooms are old and need updating. TV reception was terrible, barely could see picture. Breakfast needs to be rethought. Saw no one getting anything but juice, coffee and cold cereal. I paid $181.00 for one night and it was more like a $69.99 hotel

Was this review helpful? Yes 2
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 4, 2015 via mobile

I booked eight rooms here. I talked to mark the owner in January and he gave me a rate of $69.99 per night. We have stayed here for thirteen years in a row. When we checked in they changed the price. Some of us paid 75.99 per night some paid 86.99 per night some paid 107.99 per night some paid... More 

Was this review helpful? Yes 3
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