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All 7 Helen B&Bs / inns

Castle Inn

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8580 Main St, PO Box 258, Helen, GA 30545
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  • Reviews (56)
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Castle Inn
Ranked #5 of 7 Helen B&B and Inns
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56 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Italian first
  • Any
English first
1 review
1 of 5 stars Reviewed yesterday NEW

The room was clean but that is about all I can say for room 206. I thought every place had a mini fridge in the room these days. This place doesn't. The ice maker is severely undersized for the amount of rooms and it stays empty nearly the whole time. You have to climb up 2 flights of stairs with... More

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 22, 2014

From the moment we booked our reservation until check out our stay was wonderful. The staff/housekeeping was excellent. Had on minor problem with air conditioning and it was fixed to OUR satisfaction immediately. The room was clean and the view was great. In room 210 there is no dresser to put clothing and I'm sure this will be corrected if... More

Was this review helpful? Yes 2
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 30, 2014 via mobile

The room had a terrible smell. We actually walked to Betty's iga to purchase Lysol so we could stand to be in the room. The balcony overlooking the river was nice, but the sliding glass door did not slide well or lock properly. Parking was a pain. The carpet was in a horrible state, sink would fill with water and... More

Was this review helpful? Yes 1
Lakeland, Florida
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 26, 2013

We stayed at the Castle Inn over Christmas Eve and Christmas Day. We chose the hotel based on the location and several of the reviews online but were sorely disappointed. To begin with, the rate online was not what we were charged and my husband was told the additional charge was due to the holiday. That should be stayed online... More

Was this review helpful? Yes 1
Atlanta, Georgia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed December 8, 2013

We loved this inn for the location in the heart of Helen! The balcony is perfect overlooking the river. The room was just OK and could really use remodeling. The carpet was very stained. The bed was comfortable and the staff is great. It would be perfect if they put mini fridges in the rooms and updated the decor. It's... More

Was this review helpful? Yes 3
Lynn Haven, Florida
Senior Contributor
31 reviews 31 reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 29, 2013

Stayed here on 11/23/13 ... Had a great time! The hotel is on the main strip, so it's close to all the restaurants and shops! Stephanie at the front desk was very nice and helpful! The downside to the hotel is that there is no elevator. So, you have to carry your luggage to the 2nd/3rd floor. Also, you can't... More

Was this review helpful? Yes 3
Atlanta, Georgia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 29, 2013

Location is great it's right in the center of town, service was excellent everyone is super friendly, rooms are clean and have great amenities. We stayed for two nights during Oktoberfest and when I say the location can't be beat, it really can't. The balcony attached to the room is a huge plus it offers a great view of both... More

Was this review helpful? Yes 3
15 reviews 15 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 14, 2013

Very clean and nice place to stay! Right in the middle of Helen which made for great shopping and walking! Really loved morning coffee on the balcony! Staff was great and very polite. Enjoyed being so close to the river and watching the people tubing.

Was this review helpful? Yes 7
Flowery Branch, Georgia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 of 5 stars Reviewed September 4, 2013 via mobile

We stayed at the castle inn on Helen for one night on Labor Day weekend just because we liked the balcony over looking the city for people watching. It is really old and outdated but the location can't be beat. It is in the middle of town and we did enjoy the balcony. There was no refrigerator in our room... More

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3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 2, 2013 via mobile

This hotel is located in a great location, you can walk to restaurants and all of the shops in the area.. The hotel is dated, the rooms are dark, however, the balcony is nice...it overlooks the river, which is nice. We had a deluxe room with double beds, no phone, flat screen tv and a very uncomfortable bed. The bed... More

Was this review helpful? Yes 2
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Additional Information about Castle Inn

Address: 8580 Main St, PO Box 258, Helen, GA 30545
Location: United States > Georgia > Helen
Price Range (Based on Average Rates): $
Also Known As:
Castle Hotel Helen

28 photos of this hotel

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Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites
Official Description (provided by the hotel)
Bavarian style building with magnificent views! This Hotel is located in the heart of Alpine Helen on the banks of the Chattahoochee River with fantastic views of the mountains. Enjoy the comfort of our rooms after a full day of; trout fishing on the Chattahoochee River, the action packed family fun of Helen's Main Street attractions, or endless hours of browsing and shopping the most unique shops in the Georgia Mountains. ... more   less 
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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