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Country Inn & Suites Helen

#2 of 18 Hotels in Helen
Certificate of Excellence
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877 Edelweiss Strasse, P.O. Box 1058, Helen, GA 30545
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Country Inn & Suites Helen
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Country Inn & Suites Helen
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363 reviews from our community

Traveler rating
    225
    88
    28
    11
    11
See reviews for
108
130
3
17
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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    (363)
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1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here during my 6 year olds spring break because of the heated pool (which was not the cleanest) As soon as we arrived I noticed the dim lighting, scratched paint on the walls, and the big stain on the couch. I used one of the extra blankets to cover it before sitting. The table had something sticky on... More 

Was this review helpful? Yes
CountryInnHelen, General Manager at Country Inn & Suites Helen, responded to this review

Thank you for taking the time to write about your recent stay with us. I am sorry that you did not get your sheets changed. Our housekeepers are suppose to change the sheets on the second night of stay. We do have plans for updating our hotel. Again I am very sorry for the issues that you experienced with us.... More 

Lawrenceville
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The decor of this hotel is circa 1985 & I think the comforter was from the same period. My wife & I booked 2 nites initially but upon arrival I changed that to 1 & done. The staff was friendly but I would not recommend this place nor would I ever stay here in the future.

Was this review helpful? Yes
CountryInnHelen, General Manager at Country Inn & Suites Helen, responded to this review

Thank you for taking the time to write about your recent stay with us at Country Inn and Suites Helen, GA. I can not express how very sorry I am about you cutting your trip short. We have a standard that is through Country Inn and Suites and we do have some upcoming remodeling that we are doing. Again, I... More 

Ocala, Florida
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We checked trip advisor when we decided we wanted to spend the night in Helen, We chose this last minute and they were very helpful. Got us into a room right away. A nice hot cup of coffee and couple of fresh baked cookies later and we were relaxing in our room. The rooms are large and very clean. The... More 

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CountryInnHelen, General Manager at Country Inn & Suites Helen, responded to this review

Thank you so very much for taking the time to write about your recent stay with us on Trip Advisor. It truly means the world to us all that you guys enjoyed your time with us! All of our staff from Front desk to maintenance go above and beyond and I honestly to not know what I would do with... More 

Contributor
13 reviews 13 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 18, 2015

Reasonable rates and super clean. Our room was nice and had a fireplace which was a nice touch. Staff was extremely helpful and welcoming. Great location, close enough to walk into town. We will stay here next time we come back!

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 17, 2015

I booked here because it had the best reviews for consistently being a good stay. Our stay was nice. The room and hotel were clean and the free breakfast and wifi were added perks. They do have king sized beds- I just had to call to book one. We had a lot of typical hotel noise until a little after... More 

Was this review helpful? Yes 1
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