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All 18 Helen hotels

Country Inn & Suites Helen

2.5 of 5 Hotel   |   877 Edelweiss Strasse, P.O. Box 1058, Helen, GA 30545
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85%
Ranked #4 of 18 hotels in Helen
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Ashley M Macon, Georgia
  • Overview
  • Reviews (263)
  • Photos (28)
  • Amenities
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  • Room tips (55)
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263 people have reviewed this hotel

Traveler rating
    161
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • Any
English first
Macon, Georgia
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed this weekend in Helen. Everyone at the hotel is extremely nice and helpful. Breakfast was amazing! The biscuits were just like my grandmother's! The staff offered to seat us in a meeting room for breakfast so it would be quieter(we got down there the same time as a girl's softball team). We did not mind... More

Was this review helpful? Yes 3
Lexington, South Carolina
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We could not have asked for a better stay. The staff; Front Desk, Housekeeping and Kitchen, all went above and beyond to make us feel welcome. We were within walking distance to center of town, tubing, restaurants, mini golf, all we needed without moving our car. Breakfast had a great variety for all ages and appetites. Will stay here again,... More

Was this review helpful? Yes 4
CountryInnHelen, Guest Relations Manager at Country Inn & Suites Helen, responded to this review

Thank you so much for taking the time to write us here on TripAdvisor. All of us here at the Country Inn and Suites are glad to hear your stay with us was a great and memorable experience for you. We are always glad to hear that our staff here has gone above and beyond and exceeded guests expectations. We... More

Contributor
15 reviews 15 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice Inn. Very friendly staff. The town looks like a little Alpine Swiss village with great shopping. The town is located at the bottom of the Tail of the Dragon. If you want some great motorcycle rides this is the place.

Was this review helpful? Yes 1
CountryInnHelen, Guest Relations Manager at Country Inn & Suites Helen, responded to this review

Thank you so much for taking the time to write us here on TripAdvisor. All of us here at the Country Inn And Suites are glad to hear your recent stay with us was a good one. It is always great to hear that our staff was friendly. We are also glad that you liked the town of Helen as... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My family just recently stayed in helen. I would not go back there. The hotel was ok. Very noisy and they ran out of breakfast. Being a holiday I thought they would be more prepared. This hotel was clean but very noisy

Was this review helpful? Yes
CountryInnHelen, General Manager at Country Inn & Suites Helen, responded to this review

Thank you so much for letting us know on Trip Advisor about your stay with us. Only through the eyes of our guest can we know where we can fix any issues and also to make each and every guest feel like family. I can not express how very sorry about the issues you encountered during your stay with us.... More

Savannah, Georgia
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel was good. The staff was friendly, letting us check in early and even upgrading us. Breakfast was great. Location was good.... wish it were just a little closer to the hub of Helen though- kind of a long walk. The room was pretty clean- except for the carpet. It was rather worn and didn't look very clean. The... More

Was this review helpful? Yes
CountryInnHelen, Guest Relations Manager at Country Inn & Suites Helen, responded to this review

Thank you so much for taking the time to write us here on TripAdvisor. We are glad to hear your stay with us recently was Good. We greatly appreciate all the valuable input you gave us especially in regards to the carpet. We are always on the look out for things out of place, or not to par in order... More

Nashville, Tennessee
Top Contributor
102 reviews 102 reviews
22 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I knew nothing about this town before stopping here for the night while traveling through Georgia on business. Helen is basically modeled after a Swiss/German Alpine village and is apparently a huge tourist attraction. The hotel was nice, big clean room. Staff were very friendly. Price was reasonable (for summertime).

Was this review helpful? Yes 2
CountryInnHelen, Guest Relations Manager at Country Inn & Suites Helen, responded to this review

Thank you so much for taking the time to write us here on Trip Advisor and share your experience with us. we are all glad to hear that your stay with us was a good experience for you. We are grateful that you chose us as your hotel of choice during your business trip. We all look forward to seeing... More

A TripAdvisor Member
1 of 5 stars Reviewed 3 weeks ago

I wish I would have read some of the reviews on this site before I stayed here. Whatever you do, don't stay in an even numbered room. If you do and it's a Saturday night you will not sleep until after 1am! There is a bar right outside the hotel that jams it's music so loud! I called the desk... More

Was this review helpful? Yes 2
CountryInnHelen, General Manager at Country Inn & Suites Helen, responded to this review

I can not express how very sorry we at Country Inn and Suites are that this occured during your stay. We have done everything possible and I wish the City of Helen would enforce the noise ordiance like they should. Please call the City of Helen and complain to them about the Hayloft if you have time. We all want... More

Clarksville, Tennessee
Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We xtayed here for two nights, and it was wonderful. The staff is very friendly and helpful. Breakfast is better then your usual hotel breakfast. Location is ideal. Most everything is in walking distance. Definitely will stay here again

Was this review helpful? Yes 2
CountryInnHelen, Guest Relations Manager at Country Inn & Suites Helen, responded to this review

Thank you so much for taking the time to write us here on TripAdvisor and sharing your experience with us. We are so excited to hear that the two nights you spent with us were wonderful. We are also glad to hear that all the staff were friendly and helpful during your stay and that the breakfast was better than... More

winder georgia
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The staff is great here and the hotel is so clean. It feels like youre staying at home away from home. I loved the experience of staying here its walking distance from everything in downtown Helen. The front desk is very helpful with finding places to eat at and things to do in Helen.

Was this review helpful? Yes 4
CountryInnHelen, Guest Relations Manager at Country Inn & Suites Helen, responded to this review

Thank you so much for taking the time to write us here on TripAdvisor. We are so glad to hear that the cleanliness and the overall experience with us has been a good and pleasant experience for you. We all look forward to seeing you again in the future and providing the same great service, and experience as you did... More

Greenville, South Carolina
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We loved the Country Inn and Suites in Helen! The first person we met was Emily at the front desk. She was absolutely precious! Very sweet, welcoming, and extremely helpful. Everyone we met was very cordial...including Judy, who worked at the front desk in the mornings, and all of the housekeeping staff. Judy who cooked our breakfasts was so sweet... More

Was this review helpful? Yes 4
CountryInnHelen, Guest Relations Manager at Country Inn & Suites Helen, responded to this review

Thank you so much for taking the time to write us here on TripAdvisor. We are so glad to hear that your stay with us was wonderful. It is wonderful to hear that you had a great experience during check-in, with housekeeping and the breakfast. We all hope to see you all again soon, and we look forward to providing... More

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Additional Information about Country Inn & Suites Helen

Address: 877 Edelweiss Strasse, P.O. Box 1058, Helen, GA 30545
Phone Number:
Location: United States > Georgia > Helen
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites Helen 2.5*
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Also Known As:
Country Inn & Suites Helen Hotel Helen
Country Inn And Suites Helen
Country Inn Helen
Helen Country Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style
#3 Romantic Hotel in Helen #5 Family Hotel in Helen
Hotel Class
Official Description (provided by the hotel)
Want the best? Then stay with the best. Thank you for viewing our beautiful Country Inn & Suites of Helen, Georgia. We are in the North Georgia Mountains and centered in the Bavarian Town of Helen, Georgia. We are located in the center of downtown Helen. Walking distance to the shops, putt putt golf, tubing, Bigg Daddy's, the Hayloft, Jordano's...and the Helen Festhall. Our hotel is ready and willing to accommodate groups, families, honeymooners, senior travelers on a road trip....we are here to make sure what ever the reason you are here in Helen, we are here to accommodate YOU! We have a variety of room types such as a standard king or double queen, suites are both king and double queen, our fireplace rooms are very cozy during the fall and winter months, add some romance to your trip and check out our Jacuzzi rooms, we also have a handicap accessible room as well. Our loving rooms each include...micro/frig, coffee maker and iron/ironing board. Take a dip in our indoor heated pool or hot tub. Are you watching your figure....enjoy a good workout in a fitness room. Complimentary coffee, tea, hot cocoa and cookies in the lobby. Enjoy reading...check out our library, everything from children's books to novels. Let's not forget the FREE full hot breakfast... biscuits, sausage gravy, fruit, cereal, eggs, sausage, potatoes, juice, coffee, milk...you never know what Ms. Marie is going to fix for breakfast. Excellent customer service agents here to assist you in anything you need. Our staff is proud to accommodate you. ... more   less 
Number of rooms
63

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