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Country Inn & Suites Helen

2.5 of 5 877 Edelweiss Strasse, P.O. Box 1058, Helen, GA 30545
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Certificate of Excellence 2014
Country Inn & Suites Helen
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Country Inn & Suites Helen
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291 reviews from our community

Traveler rating
    175
    71
    25
    9
    11
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82
104
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10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cartersville, Georgia
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

I loved this place, Why????The people were so genuine.... Jerry, Emily and June... To much to say... A great experience .... From the Jerry, check in, to the June check out, and Emily, in between... These people should give customer service classes!!!!

Was this review helpful? Yes
Knoxville, Tennessee
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

I'm pretty picky about hotels and seldom completely satisfied with my accommodations. This hotel was perfect! It was extremely clean and the staff members were everything you would want a staff to be. This was probably the quietest hotel I've ever had the pleasure of staying! The location was perfect. We enjoyed our room with fireplace so much that we... More

Review collected in partnership with Country Inns & Suites By Carlson

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CountryInnHelen, Guest Relations Manager at Country Inn & Suites Helen, responded to this review

Thank you so much for taking the time to write us here on TripAdvisor. We are all glad to hear that your stay has exceeded your expectations. We are always excited to hear what a fantastic job we are doing here at the Country Inn and Suites in Helen Georgia and that everything was perfect for our guests. We all... More

Columbus, Georgia
Top Contributor
218 reviews 218 reviews
27 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed 1 week ago

First, good location; easy walking distance uptown to all of the activities. Clean rooms (although a little tired), but everything works. Friendly staff. Plenty of hot water. Now, the best thing. Probably the best "free" hot breakfast you'll have at any of these chain hotels. Good scrambled eggs, sausage and bacon, juice, donuts and muffins, etc. You get the idea.... More

Was this review helpful? Yes 1
CountryInnHelen, Guest Relations Manager at Country Inn & Suites Helen, responded to this review

Thank you so much for taking the time to write us here on TripAdvisor. we are so glad to hear that all of our staff exceeded your expectations. were also glad to hear that you enjoyed the rooms and the breakfast. We all look forward to seeing you again in the future when you come to Helen Georgia again. Sincerely,... More

Atlanta
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our third year coming, so I knew that I had to book this ahead of time and I got a better rate. If you're going to Helen for Oktoberfest, make your hotel reservations early. Stay was good, liked that this is fairly close to downtown and an easy walk. Room was clean, bedding was clean and comfortable. I... More

Was this review helpful? Yes
CountryInnHelen, Guest Relations Manager at Country Inn & Suites Helen, responded to this review

Thank you so much for taking the time to write us here on TripAdvisor. We are so glad to hear that you enjoyed your stay with us and that everything met your expectations of us. Jerry really is a super guy and fantastic at customer service. We hope to see you again soon in the future when you take another... More

VILLA RICA, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

All the staff here was very helpful,, friendly and courteous. They were quick to offer suggestions and made a great recommendation on Route 75 Steakhouse. The best steak I've had in years!! the breakfast was awesome- so much to choose from- hot breakfast every morning 2 choices of hot- a zillion choices of cold, and cereal.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CountryInnHelen, Guest Relations Manager at Country Inn & Suites Helen, responded to this review

Thank you so much for taking the time to write us here on TripAdvisor. We are so glad to hear that all of our staff was kind and courteous, offering suggestions on places to eat and giving you an all around great experience with us. We are also glad to hear that you enjoyed our breakfast. we hope that you... More

Cedar Falls, Iowa
Top Contributor
84 reviews 84 reviews
18 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here with a family of 4 for a wedding in the area for 2 nights and to see Helen. For a Friday and Saturday night stay, the rates were considerably higher than one might expect to pay for this type of hotel. This hotel's rates were comparable to others in the area though, suggesting that all rates are high... More

Was this review helpful? Yes 1
CountryInnHelen, Guest Relations Manager at Country Inn & Suites Helen, responded to this review

Thank you so much for taking the time to write us here on TripAdvisor. we are thrilled to hear that our staff has exceeded your expectations as well as the breakfast provided. in regards to the issues addressed in your review, we would like to discuss them further so that we may have them corrected as soon as possible. you... More

Jefferson, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Customer service was excellent, breakfast was amazing!, clean rooms and properly stocked with towels and wash cloths. There were people having a BLAST until 2 am outside our window, not staying in our hotel!

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CountryInnHelen, Guest Relations Manager at Country Inn & Suites Helen, responded to this review

Thank you so much for taking the time to write us here on TripAdvisor. We are all thrilled to hear that your stay was great. Its always good to hear that breakfast, rooms, and customer service have met our guests expectations. We are terribly sorry to hear about the individuals making noise at 2 am in the morning. We will... More

Jellico, Tennessee
Top Contributor
60 reviews 60 reviews
29 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have stayed at a number of Country Inns & Suites, and the one in Helen is nicer in some ways than some of them and is not as nice in other ways. First of all, Jerry at the front desk was superb. You couldn't ask for anyone better than him. His reception was wonderful! The room was clean. The... More

Was this review helpful? Yes 1
CountryInnHelen, Guest Relations Manager at Country Inn & Suites Helen, responded to this review

Thank you for taking the time to write us here on TripAdvisor. we are thrilled to hear that you enjoyed your stay and that our front desk personnel exceeded your expectations. We all look forward to seeing you again in the future. Sincerely, Johnathon Banford Night Auditor More

Newport News, Virginia, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Great family vacation. Super cute town and country inn & suites is in walking distance for tubing, putt putt, great resteraunts, park for the kids; it was great! We were there for Octoberfest and while it was not a big party scene it was a lot of fun and great for the whole family.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CountryInnHelen, General Manager at Country Inn & Suites Helen, responded to this review

Dear Kristen, Thank you so much for taking the time to write about your recent stay with us on Trip Advisor. It truly means the world to all of us that y’all had a great time. I am so happy that you guys enjoyed our little town. We look forward to seeing y’all again real soon. Please do not hesitate... More

Gray, Georgia
Contributor
20 reviews 20 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Shout out to Jerry at the front desk. Very friendly and professional. The room was clean, and breakfast awesome. My only beef with this one is that the beds are unnaturally hard. It is a very nice hotel though and walking distance to downtown Helen.

Was this review helpful? Yes 2
CountryInnHelen, Guest Relations Manager at Country Inn & Suites Helen, responded to this review

Thank you so much for taking the time to write us here on TripAdvisor. we are thrilled to hear that you enjoyed the breakfast, our front desk Receptionist and the town of Helen. It is always great to hear that we are meeting our guests expectations. We all look forward to seeing you again in the future and hope that... More

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Additional Information about Country Inn & Suites Helen

Address: 877 Edelweiss Strasse, P.O. Box 1058, Helen, GA 30545
Phone Number:
Location: United States > Georgia > Helen
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites Helen 2.5*
Number of rooms: 63
Reservation Options:
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Also Known As:
Country Inn And Suites Helen
Country Inn & Suites Helen Hotel Helen
Country Inn Helen
Helen Country Inn

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