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All 18 Helen hotels

Country Inn & Suites Helen

2.5 of 5 Hotel   |   877 Edelweiss Strasse, P.O. Box 1058, Helen, GA 30545
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84%
Ranked #5 of 18 hotels in Helen
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Cheryl234 Grovetown, Georgia
  • Overview
  • Reviews (270)
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  • Room tips (55)
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270 people have reviewed this hotel

Traveler rating
    164
    62
    24
    9
    11
See reviews for
74
98
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8
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • Any
English first
Grovetown, Georgia
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

The place was clean and we could walk to everything which was a plus. There were a lot of motorcycles but I think there always is. The breakfast was good. There was always fruit and cookies in the lobby which was nice.

Was this review helpful? Yes
Tallahassee, Florida
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I must recommend that before you take a trip, do some research to ensure that your visit to your destination does not coincide with an annual motorcycle rally. If loud exhausts are your thing, great, but not everyone appreciates Harleys going donuts outside your hotel window at 1am. That being said, our first room smelled musty, probably due to the... More

Was this review helpful? Yes
Jonesboro, Georgia, Usa
1 review
5 of 5 stars Reviewed 1 week ago

My wife and I enjoyed the whirlpool bath in our room and enjoyed the comfort of the room and the loved the King size bed. The staff were very helpful in providing our needs and giving good advice about the sites to see in Helen. We were given fresh linens whenever we needed any very promptly.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Suwanee, Georgia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel has a great location in an Alpine Mountain setting and has awesome employees. There are fantastic German restaurants in the area, as well as a couple of fast food establishments. This hotel is close to Cool River Tubing if you want to just have a lazy and relaxing day/hours tubing down the Chattahoochee River. My family and I... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 3
CountryInnHelen, Guest Relations Manager at Country Inn & Suites Helen, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed The Hotel. We are always glad to hear that our staff here met and exceeded your expectations. We always look forward to providing great customer service every time a guest comes through our doors. We look forward... More

Apex, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I was staying for business, but my husband was finishing the Appalachian Trail in GA. We left home with only one cell phone. He called me daily and the desk staff made sure I got all the messages from him. This is a great, convenient hotel, where I could get my work done as well as slip off to do... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CountryInnHelen, Guest Relations Manager at Country Inn & Suites Helen, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that your experience with our staff was exceptional. we always strive to meet and exceed our guests expectations of us. We look forward to your next stay. Sincerely, Johnathon Banford Night Auditor More

Easley, United States
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The staff was friendly and the complimentary breakfast was great but the hotel was not worthy of the price. The air conditioner in our room rattled all night, our toilet seat needed to be replaced and there were nicer, newer hotels in town for a much better price but they were booked up. The hotel was not bad but I... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 2
CountryInnHelen, Guest Relations Manager at Country Inn & Suites Helen, responded to this review

Thank you for taking the time to write your review. The Country Inn and Suites by Carlson Helen Georgia will work diligently to ensure any claim is fully investigated. We appreciate you bringing this matter to our attention. To discuss your stay further, please contact the hotel directly at 706-878-9000 and ask for Dana Bates (General Manager). We apologize for... More

Rome, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

We very much so enjoyed our stay and will be back. The front desk clerk named Judy was very helpful. The property is very clean and well maintained. Great location and the breakfast was wonderful every morning.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CountryInnHelen, Guest Relations Manager at Country Inn & Suites Helen, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the property and the breakfast. We are always thrilled to hear that our staff here were very friendly. We look forward to your next stay. Sincerely, Johnathon Banford Night Auditor More

Macon, Georgia
Senior Reviewer
7 reviews 7 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 14, 2014

My husband and I stayed this weekend in Helen. Everyone at the hotel is extremely nice and helpful. Breakfast was amazing! The biscuits were just like my grandmother's! The staff offered to seat us in a meeting room for breakfast so it would be quieter(we got down there the same time as a girl's softball team). We did not mind... More

Was this review helpful? Yes 5
CountryInnHelen, Guest Relations Manager at Country Inn & Suites Helen, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the breakfast, the rooms and the city. We are always glad to hear that all the staff members here were helpful and friendly. We look forward to your next stay. Sincerely, Johnathon Banford Night Auditor More

Lexington, South Carolina
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 9, 2014

We could not have asked for a better stay. The staff; Front Desk, Housekeeping and Kitchen, all went above and beyond to make us feel welcome. We were within walking distance to center of town, tubing, restaurants, mini golf, all we needed without moving our car. Breakfast had a great variety for all ages and appetites. Will stay here again,... More

Was this review helpful? Yes 5
CountryInnHelen, Guest Relations Manager at Country Inn & Suites Helen, responded to this review

Thank you so much for taking the time to write us here on TripAdvisor. All of us here at the Country Inn and Suites are glad to hear your stay with us was a great and memorable experience for you. We are always glad to hear that our staff here has gone above and beyond and exceeded guests expectations. We... More

Contributor
15 reviews 15 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 9, 2014

Very nice Inn. Very friendly staff. The town looks like a little Alpine Swiss village with great shopping. The town is located at the bottom of the Tail of the Dragon. If you want some great motorcycle rides this is the place.

Was this review helpful? Yes 1
CountryInnHelen, Guest Relations Manager at Country Inn & Suites Helen, responded to this review

Thank you so much for taking the time to write us here on TripAdvisor. All of us here at the Country Inn And Suites are glad to hear your recent stay with us was a good one. It is always great to hear that our staff was friendly. We are also glad that you liked the town of Helen as... More

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Additional Information about Country Inn & Suites Helen

Address: 877 Edelweiss Strasse, P.O. Box 1058, Helen, GA 30545
Phone Number:
Location: United States > Georgia > Helen
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Country Inn & Suites Helen 2.5*
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Also Known As:
Country Inn And Suites Helen
Country Inn & Suites Helen Hotel Helen
Country Inn Helen
Helen Country Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style
#3 Romantic Hotel in Helen
Hotel Class
Official Description (provided by the hotel)
Want the best? Then stay with the best. Thank you for viewing our beautiful Country Inn & Suites of Helen, Georgia. We are in the North Georgia Mountains and centered in the Bavarian Town of Helen, Georgia. We are located in the center of downtown Helen. Walking distance to the shops, putt putt golf, tubing, Bigg Daddy's, the Hayloft, Jordano's...and the Helen Festhall. Our hotel is ready and willing to accommodate groups, families, honeymooners, senior travelers on a road trip....we are here to make sure what ever the reason you are here in Helen, we are here to accommodate YOU! We have a variety of room types such as a standard king or double queen, suites are both king and double queen, our fireplace rooms are very cozy during the fall and winter months, add some romance to your trip and check out our Jacuzzi rooms, we also have a handicap accessible room as well. Our loving rooms each include...micro/frig, coffee maker and iron/ironing board. Take a dip in our indoor heated pool or hot tub. Are you watching your figure....enjoy a good workout in a fitness room. Complimentary coffee, tea, hot cocoa and cookies in the lobby. Enjoy reading...check out our library, everything from children's books to novels. Let's not forget the FREE full hot breakfast... biscuits, sausage gravy, fruit, cereal, eggs, sausage, potatoes, juice, coffee, milk...you never know what Ms. Marie is going to fix for breakfast. Excellent customer service agents here to assist you in anything you need. Our staff is proud to accommodate you. ... more   less 
Number of rooms
63

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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