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Country Inn & Suites Helen

2.5 of 5 877 Edelweiss Strasse, P.O. Box 1058, Helen, GA 30545
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Certificate of Excellence 2014
Country Inn & Suites Helen
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Country Inn & Suites Helen
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323 reviews from our community

Traveler rating
    201
    76
    26
    9
    11
See reviews for
94
115
3
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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  • All months
    (323)
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    (59)
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Monticello, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

The location close to town was great ,the staff was very nice and helpful. The Country Inn & suites is the cleanest place to stay in Helen and the breakfast is great.. indoor pool and cookies are also a great reason i love to stay here.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CountryInnHelen, General Manager at Country Inn & Suites Helen, responded to this review

Dear Dani We are all so very happy that you guys enjoyed your recent stay with us. All of our staff try extremely hard to make sure each and every guest has the best experience with us. It really means a lot to all of us. Thank you for mentioning the staff, this will give me an opportunity to recognize... More 

Gordon, United States
1 review
5 of 5 stars Reviewed 1 week ago

This was the best hotel experience I have had in Helen. The facilities were clean and well kept, the staff was wonderful, and the breakfast was delicious! I would definitely recommend this hotel to anyone traveling to the area!!

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CountryInnHelen, General Manager at Country Inn & Suites Helen, responded to this review

Dear Allyson Thank you so much for taking the time to write about your experience with us on TripAdvisor. It truly means the world to all of us at Country Inn and Suites to know that you guys had the best time here. We all strive to make each and every guest feel like family. Anytime you guys come back... More 

Daphne, Alabama
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

My husband and I stayed here driving through on our anniversary. The front desk clerk, Emily Adams, was so sweet and helpful in getting us into an awesome jacuzzi room since we did not make it to our cabin. The rooms are clean and comfortable, the rates are extremely reasonable and the staff is A++, especially Emily!!! Thanks again y'all... More 

Was this review helpful? Yes
CountryInnHelen, General Manager at Country Inn & Suites Helen, responded to this review

Thank you so much for taking the time to write about your experience with us on TripAdvisor. Thank you so much for mentioning Emily. This will give me as well as our home office a chance to recognize her on a job well done! I have been truly blessed to have such a great staff and thank you so much... More 

Valley Head, Alabama
Top Contributor
95 reviews 95 reviews
12 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A very nice modern hotel. Very clean with a very helpful staff. We had issues with the refrigerators in the room, got to keep milk cold for 2 yoa. They couldn't get new fridge so they kept the milk in the staff fridge which was great. They had to trade out the pillows because they were feather pillows, so beware... More 

Was this review helpful? Yes 1
CountryInnHelen, General Manager at Country Inn & Suites Helen, responded to this review

Thank you so much for taking the time to write about your recent stay with us on TripAdvisor. We are all so happy that you guys enjoyed your stay with us. I am sorry for the noise that you guys encountered with us. It was a pleasure for me to get to chit chat with you. We would love to... More 

APO germany
Contributor
17 reviews 17 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stay at a lot of hotels ( more than I review) including country inns, and I was very impressed with this location! Firstly, the staff was very friendly, helpful ( front desk and breakfast staff) fresh coffee and cookies for the kids on arrival. We were upgraded to a bigger room on the back, although I originally asked for... More 

Was this review helpful? Yes
CountryInnHelen, General Manager at Country Inn & Suites Helen, responded to this review

Thank you so very much for taking the time to write about your recent stay with us. It truly means the world to all of us that you guys were so impressed. All of the staff want each and every guest to feel like family and we are so happy that you got to experience this with us. I am... More 

Bluffton
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We went to Helen for Oktoberfest and stayed here. It is walking distance to the Festhalle which is great, staff are simply wonderful and caring. Beautiful hotel with great beds and nice room. Thrilled with our whole experience there.

Was this review helpful? Yes 1
CountryInnHelen, General Manager at Country Inn & Suites Helen, responded to this review

Hey Larry Thank you so much for taking the time to write about your stay with us on TripAdvisor. We are all so glad that you guys enjoyed your stay during Oktoberfest with us. Thank you so much for mentioning all of the staff. This will give me as well as our home office a chance to recognize them all.... More 

Spring Hill, Tennessee, USA
2 reviews
5 of 5 stars Reviewed 2 weeks ago

A truly wonderful experience of good service at a reasonable price. The hotel was clean, the employees friendly, and the breakfast was good. One of the nice ladies even took photos of our group. James & Tamara Duggan Spring Hill, TN

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CountryInnHelen, General Manager at Country Inn & Suites Helen, responded to this review

Dear James and Tamara Thank you so much for taking the time to write about your recent stay with us on TripAdvisor. We are all so glad that you guys enjoyed your time with us. Please feel free to give me a call the next time y'all are in the area and I will do everything possible to make your... More 

Chicago, Illinois
Contributor
19 reviews 19 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The location was perfect, the front desk staff was very friendly and attentive to our needs. We asked for their recommendations and every one of them was perfect. You can tell that they were very well trained and engaged in their positions. The rooms were very spacious and clean. The microwave and refrigerator were a wonderful touch. Keep up the... More 

Was this review helpful? Yes
CountryInnHelen, General Manager at Country Inn & Suites Helen, responded to this review

Thank you so very much for writing about your recent stay with us as well as Helen. We are so glad that you enjoyed our little Bavarian town and loved the recommendations. Thank you for mentioning the staff, this will give me and opportunity to recognize them all. Please feel free to give me a call the next time y'all... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stayed here for a week and the place is always kept clean and there is a sense of crispness to the place and the staff. The breakfast was excellent every morning, the housekeeping did a great job cleaning the room each day. A+

Was this review helpful? Yes
CountryInnHelen, General Manager at Country Inn & Suites Helen, responded to this review

Thank you so much for taking the time to write about your recent experience with us. We are all so happy that you enjoyed your stay. All of our staff want each and every guest to feel like family- we are so happy that you got to experience this with us. Ms. Shari and Nikki do an excellent job on... More 

eastover, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I was very pleased and am going back to same hotel. Staff was friendly and courteous. Room was extremely clean. I would rate it in top 3 of all hotels I have stayed in and I have done alot of traveling.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CountryInnHelen, General Manager at Country Inn & Suites Helen, responded to this review

Thank you so much for taking the time to write about your experience with us on TripAdvisor. We are all so happy that you guys enjoyed your stay and will be coming back to stay with us. It means the world to us that you would rate us a 3 our of all the hotels you have stayed at. If... More 

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Additional Information about Country Inn & Suites Helen

Address: 877 Edelweiss Strasse, P.O. Box 1058, Helen, GA 30545
Phone Number:
Location: United States > Georgia > Helen
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites Helen 2.5*
Number of rooms: 63
Reservation Options:
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Also Known As:
Country Inn & Suites Helen Hotel Helen
Country Inn And Suites Helen
Country Inn Helen
Helen Country Inn
Hotel Style:
#1 Family Hotel in Helen
#2 Romantic Hotel in Helen

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