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All 18 Helen hotels

Country Inn & Suites Helen

2.5 of 5 Hotel   |   877 Edelweiss Strasse, P.O. Box 1058, Helen, GA 30545
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85%
Ranked #4 of 18 Hotels in Helen
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Charles C Acworth, GA, United States
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280 reviews from our community

Traveler rating
    170
    65
    25
    9
    11
See reviews for
79
99
3
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
  • Any
English first
Acworth, GA, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Very well kept hotel with attentive staff. A good breakfast was provided. I requested a particular arrangement for the bed, no duvet and an extra blanket, and the bed was prepared to that request. The Hotel is convenient to walking the town of Helen.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CountryInnHelen, General Manager at Country Inn & Suites Helen, responded to this review

Dear Charles Thank you so much for writing about your resent stay with us on Trip Advisor. We are all thrilled that y’all enjoyed your stay with us. We look forward to seeing y’all again real soon and any additional needs that you guys may need, please let us know and we will be more than happy to accommodate you... More

1 review
5 of 5 stars Reviewed 1 week ago

hotel much improved from about 4 years ago. slow time to visit helen, ga. cookies should not be put where they are so tempting. breakfast was good and there was coffee available all day. no problem with internet.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CountryInnHelen, Guest Relations Manager at Country Inn & Suites Helen, responded to this review

Thank you so much for taking the time to write us here on TripAdvisor. we are so grateful to hear that your experience here at the Country Inn And Suites in Helen Ga was much more improved from four years ago. we strive every day to better the hotel and ourselves in order to provide a wonderful and enjoyable experience... More

Helen, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Very friendly staff, constant cleaning in building, kitchen staff was friendly and hurried to fill lowering items even though it was a very packed holiday weekend. Maintenance was friendly and helped me when trying to exit the elevator with a stroller and child. Custodial staff was very friendly and helped me with what I needed. Only downfall was that our... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 2
CountryInnHelen, General Manager at Country Inn & Suites Helen, responded to this review

Dear Shannon Thank you so much for taking the time to write about your recent stay with us on Trip Advisor. We all take great pride in giving the best service. Thank you for mentioning the staff; this will give me and the home office an opportunity to recognize them all. We look forward to seeing you guys real soon... More

New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

We came into Helen to spend our labor day weekend. We arrived late Friday night. The outside of the hotel was very nice. Inside was very nice as well. We were greeted & checked in by front desk/night audit she was very nice & friendly. We got to our room it was very nice & neat. The beds & pillows... More

Was this review helpful? Yes 1
CountryInnHelen, General Manager at Country Inn & Suites Helen, responded to this review

Dear Jena and Chris Thank you so much for taking the time to write about your recent stay with us on Trip Advisor. All of our staff takes great pride in giving the best service we can possible give to each and every guest. This will give me an opportunity to recognize them all as well as our home office.... More

Staines, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel exceeded our expectations on every level and I don't have anything but positive comments to write, but we did go when the hotel was very quiet (as US kids have gone back to school). On arrival, we were a little annoyed with ourselves for booking a hotel without a balcony (but this was our mistake) as the weather... More

Was this review helpful? Yes 1
CountryInnHelen, Guest Relations Manager at Country Inn & Suites Helen, responded to this review

Thank you so much for taking the time to write us here on TripAdvisor. we are glad to hear that the hotel has exceeded your expectations. This means a lot to hear it from our guests as this means that we are on the right track in regards to our goals here at the Country Inn And Suites in Helen... More

Marietta, Georgia
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Some friends and I stayed here for a one night stay since we were doing a wine tour. This hotel was perfect! The location was great! I took others advise and asked to stay at the front of the hotel due to noise complaints from those who stay in the back of the hotel. The staff was wonderful. We got... More

Was this review helpful? Yes 1
CountryInnHelen, Guest Relations Manager at Country Inn & Suites Helen, responded to this review

Thank you so much for taking the time to write us here on TripAdvisor. We are glad to hear that you enjoyed the Hotel, Staff and breakfast. we are always striving to meet and exceed our guests expectations of us, and to hear this means we are on the right track. We hope to see you all in the future... More

Cookeville
Senior Contributor
40 reviews 40 reviews
6 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel was one of the best things in Helen GA. It's clean, staff is friendly and helpful. The city of Helen, however, is a disappointment. The Bavarian architecture is good but the shops are tourist traps. "Local arts and crafts" were all made in China! All are cluttered.

Was this review helpful? Yes 1
CountryInnHelen, Guest Relations Manager at Country Inn & Suites Helen, responded to this review

Thank you so much for taking the time to write us here on TripAdvisor. We are all so grateful to hear that you enjoyed you stay here at the Country Inn And Suites here in Helen Ga. we are always glad to hear that the Hotel was cleaned and met our guests expectations of it. We all hope to see... More

Marietta, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Family overnight trip to Helen. Room was clean and adequate but not at the level I would expect for the price paid but maybe that is due to the location. All amenities were good just not great. Would stay again but negotiate for a better rate if possible.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CountryInnHelen, Guest Relations Manager at Country Inn & Suites Helen, responded to this review

Thank you so much for taking the time to write us here on TripAdvisor. All of us here at the Country Inn and Suites are terribly sorry to hear that your stay did not meet and exceed your expectations. We are always striving to meet or exceed the guests expectations of us. We would like to discuss your stay further... More

Lawrenceville, Georgia
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel was located in walking distance of the main strip. Room and hotel was clean, beds were comfortable and the bathroom was large with a large vanity. The staff was super pleasant everyday there, including the breakfast staff (which was high stress considering the number of demanding people attending breakfast). Only negative was temperature in the pool area, it... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
CountryInnHelen, General Manager at Country Inn & Suites Helen, responded to this review

Dear Stacy Thank you so very much for taking the time to write about your experience with us at Country Inn and Suites. All of our staff are thrilled that y’all enjoyed your stay. Thank you for letting me know about the pool issue. We have already contacted our pool maintenance provider and he has come out and fixed this... More

Odenville, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

From the moment we walked in the door we felt that the staff was glad we came. The room was comfortable and clean. The free breakfast was very good and the breakfast staff EAGER to please. We will stay at this Hotel if we return in the future

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CountryInnHelen, General Manager at Country Inn & Suites Helen, responded to this review

Dear James All of us at Country Inn and Suites really appreciate you taking the time to write about your experience with us. We are so happy that you enjoyed your stay and we always want everyone to feel like family coming back home. Thank you for mentioning all of our staff. This gives me an opportunity to recognize them... More

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Additional Information about Country Inn & Suites Helen

Address: 877 Edelweiss Strasse, P.O. Box 1058, Helen, GA 30545
Phone Number:
Location: United States > Georgia > Helen
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites Helen 2.5*
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Also Known As:
Country Inn And Suites Helen
Country Inn & Suites Helen Hotel Helen
Country Inn Helen
Helen Country Inn

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