We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 18 Helen hotels

Country Inn & Suites Helen

2.5 of 5 Hotel   |   877 Edelweiss Strasse, P.O. Box 1058, Helen, GA 30545
Hotel website
Hotel deals
Hotel amenities
Special Price
Book early and Save 15%
Save Saved
You added Country Inn & Suites Helen to your Saves list
Country Inn & Suites Helen
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
84%
Ranked #5 of 18 hotels in Helen
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
CJP697 Staines, United Kingdom
  • Overview
  • Reviews (276)
  • Photos (28)
  • Similar Hotels
  • Amenities
  • Q&A (1)
  • Room tips (57)
  • Location
  • More
true
Write a Review

276 people have reviewed this hotel

Traveler rating
    166
    65
    25
    9
    11
See reviews for
77
98
3
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
  • Any
English first
Staines, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

This hotel exceeded our expectations on every level and I don't have anything but positive comments to write, but we did go when the hotel was very quiet (as US kids have gone back to school). On arrival, we were a little annoyed with ourselves for booking a hotel without a balcony (but this was our mistake) as the weather... More

Was this review helpful? Yes
Marietta, Georgia
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Some friends and I stayed here for a one night stay since we were doing a wine tour. This hotel was perfect! The location was great! I took others advise and asked to stay at the front of the hotel due to noise complaints from those who stay in the back of the hotel. The staff was wonderful. We got... More

Was this review helpful? Yes
Cookeville
Senior Contributor
39 reviews 39 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel was one of the best things in Helen GA. It's clean, staff is friendly and helpful. The city of Helen, however, is a disappointment. The Bavarian architecture is good but the shops are tourist traps. "Local arts and crafts" were all made in China! All are cluttered.

Was this review helpful? Yes
Marietta, United States
1 review
3 of 5 stars Reviewed 1 week ago NEW

Family overnight trip to Helen. Room was clean and adequate but not at the level I would expect for the price paid but maybe that is due to the location. All amenities were good just not great. Would stay again but negotiate for a better rate if possible.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Lawrenceville, Georgia
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel was located in walking distance of the main strip. Room and hotel was clean, beds were comfortable and the bathroom was large with a large vanity. The staff was super pleasant everyday there, including the breakfast staff (which was high stress considering the number of demanding people attending breakfast). Only negative was temperature in the pool area, it... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
CountryInnHelen, General Manager at Country Inn & Suites Helen, responded to this review

Dear Stacy Thank you so very much for taking the time to write about your experience with us at Country Inn and Suites. All of our staff are thrilled that y’all enjoyed your stay. Thank you for letting me know about the pool issue. We have already contacted our pool maintenance provider and he has come out and fixed this... More

Odenville, United States
1 review
5 of 5 stars Reviewed 1 week ago

From the moment we walked in the door we felt that the staff was glad we came. The room was comfortable and clean. The free breakfast was very good and the breakfast staff EAGER to please. We will stay at this Hotel if we return in the future

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CountryInnHelen, General Manager at Country Inn & Suites Helen, responded to this review

Dear James All of us at Country Inn and Suites really appreciate you taking the time to write about your experience with us. We are so happy that you enjoyed your stay and we always want everyone to feel like family coming back home. Thank you for mentioning all of our staff. This gives me an opportunity to recognize them... More

Grovetown, Georgia
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The place was clean and we could walk to everything which was a plus. There were a lot of motorcycles but I think there always is. The breakfast was good. There was always fruit and cookies in the lobby which was nice.

Was this review helpful? Yes 1
CountryInnHelen, Guest Relations Manager at Country Inn & Suites Helen, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our Hotel and Town of Helen. We look forward to your next stay with us. Sincerely, Johnathon Banford Night Auditor More

Tallahassee, Florida
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I must recommend that before you take a trip, do some research to ensure that your visit to your destination does not coincide with an annual motorcycle rally. If loud exhausts are your thing, great, but not everyone appreciates Harleys going donuts outside your hotel window at 1am. That being said, our first room smelled musty, probably due to the... More

Was this review helpful? Yes
CountryInnHelen, General Manager at Country Inn & Suites Helen, responded to this review

Dear Keith I can not express enough to you how very sorry I am about your stay with us. Helen does have a noise ordinance- I am working extremely hard with the City of Helen to correct this matter which is not with in the laws of the noise ordinance. We did have to replace the a/c in the first... More

Jonesboro, Georgia, Usa
1 review
5 of 5 stars Reviewed 3 weeks ago

My wife and I enjoyed the whirlpool bath in our room and enjoyed the comfort of the room and the loved the King size bed. The staff were very helpful in providing our needs and giving good advice about the sites to see in Helen. We were given fresh linens whenever we needed any very promptly.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CountryInnHelen, General Manager at Country Inn & Suites Helen, responded to this review

Dear Nolan Thank you so very much for taking the time to write in on Trip Advisor about your resent stay with us. All of us at Country Inn and Suites appreciate the kind words. We hope to see you guys in the future. Sincerely Dana W. Bates More

Suwanee, Georgia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel has a great location in an Alpine Mountain setting and has awesome employees. There are fantastic German restaurants in the area, as well as a couple of fast food establishments. This hotel is close to Cool River Tubing if you want to just have a lazy and relaxing day/hours tubing down the Chattahoochee River. My family and I... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 3
CountryInnHelen, Guest Relations Manager at Country Inn & Suites Helen, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed The Hotel. We are always glad to hear that our staff here met and exceeded your expectations. We always look forward to providing great customer service every time a guest comes through our doors. We look forward... More

Owners: What's your side of the story?
If you own or manage Country Inn & Suites Helen, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Country Inn & Suites Helen? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Country Inn & Suites Helen

Address: 877 Edelweiss Strasse, P.O. Box 1058, Helen, GA 30545
Phone Number:
Location: United States > Georgia > Helen
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites Helen 2.5*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Hotels.com, Priceline, Tingo, BookingOdigeoWL, Travelocity, Otel and Venere so you can book your Country Inn & Suites Helen reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Country Inn And Suites Helen
Country Inn & Suites Helen Hotel Helen
Country Inn Helen
Helen Country Inn

28 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (6)
Viewed
Room/suite (1)
Viewed
Hotel & grounds (2)
Viewed
Bathroom (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (23)
Viewed
Hotel & grounds (4)
Viewed
Pool/beach area (2)
Viewed
Room/suite (4)
Viewed
Business center/function rooms (2)
Viewed
Dining (1)
Viewed
Other (10)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Helen with
any amenities

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style
#3 Romantic Hotel in Helen
Hotel Class
Official Description (provided by the hotel)
Want the best? Then stay with the best. Thank you for viewing our beautiful Country Inn & Suites of Helen, Georgia. We are in the North Georgia Mountains and centered in the Bavarian Town of Helen, Georgia. We are located in the center of downtown Helen. Walking distance to the shops, putt putt golf, tubing, Bigg Daddy's, the Hayloft, Jordano's...and the Helen Festhall. Our hotel is ready and willing to accommodate groups, families, honeymooners, senior travelers on a road trip....we are here to make sure what ever the reason you are here in Helen, we are here to accommodate YOU! We have a variety of room types such as a standard king or double queen, suites are both king and double queen, our fireplace rooms are very cozy during the fall and winter months, add some romance to your trip and check out our Jacuzzi rooms, we also have a handicap accessible room as well. Our loving rooms each include...micro/frig, coffee maker and iron/ironing board. Take a dip in our indoor heated pool or hot tub. Are you watching your figure....enjoy a good workout in a fitness room. Complimentary coffee, tea, hot cocoa and cookies in the lobby. Enjoy reading...check out our library, everything from children's books to novels. Let's not forget the FREE full hot breakfast... biscuits, sausage gravy, fruit, cereal, eggs, sausage, potatoes, juice, coffee, milk...you never know what Ms. Marie is going to fix for breakfast. Excellent customer service agents here to assist you in anything you need. Our staff is proud to accommodate you. ... more   less 
Number of rooms
63

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Country Inn & Suites Helen and other travelers.
1 question
Ask a question

See all questions (1)

Questions? Get answers from Country Inn & Suites Helen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer