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All 18 Helen hotels

Country Inn & Suites Helen

2.5 of 5 Hotel   |   877 Edelweiss Strasse, P.O. Box 1058, Helen, GA 30545
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85%
Ranked #4 of 18 Hotels in Helen
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
redbird71 Cedar Falls, Iowa
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286 reviews from our community

Traveler rating
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    11
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cedar Falls, Iowa
Top Contributor
84 reviews 84 reviews
18 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here with a family of 4 for a wedding in the area for 2 nights and to see Helen. For a Friday and Saturday night stay, the rates were considerably higher than one might expect to pay for this type of hotel. This hotel's rates were comparable to others in the area though, suggesting that all rates are high... More

Was this review helpful? Yes
CountryInnHelen, Guest Relations Manager at Country Inn & Suites Helen, responded to this review

Thank you so much for taking the time to write us here on TripAdvisor. we are thrilled to hear that our staff has exceeded your expectations as well as the breakfast provided. in regards to the issues addressed in your review, we would like to discuss them further so that we may have them corrected as soon as possible. you... More

Jefferson, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Customer service was excellent, breakfast was amazing!, clean rooms and properly stocked with towels and wash cloths. There were people having a BLAST until 2 am outside our window, not staying in our hotel!

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CountryInnHelen, Guest Relations Manager at Country Inn & Suites Helen, responded to this review

Thank you so much for taking the time to write us here on TripAdvisor. We are all thrilled to hear that your stay was great. Its always good to hear that breakfast, rooms, and customer service have met our guests expectations. We are terribly sorry to hear about the individuals making noise at 2 am in the morning. We will... More

Jellico, Tennessee
Top Contributor
60 reviews 60 reviews
29 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed at a number of Country Inns & Suites, and the one in Helen is nicer in some ways than some of them and is not as nice in other ways. First of all, Jerry at the front desk was superb. You couldn't ask for anyone better than him. His reception was wonderful! The room was clean. The... More

Was this review helpful? Yes 1
CountryInnHelen, Guest Relations Manager at Country Inn & Suites Helen, responded to this review

Thank you for taking the time to write us here on TripAdvisor. we are thrilled to hear that you enjoyed your stay and that our front desk personnel exceeded your expectations. We all look forward to seeing you again in the future. Sincerely, Johnathon Banford Night Auditor More

Newport News, Virginia, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great family vacation. Super cute town and country inn & suites is in walking distance for tubing, putt putt, great resteraunts, park for the kids; it was great! We were there for Octoberfest and while it was not a big party scene it was a lot of fun and great for the whole family.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CountryInnHelen, General Manager at Country Inn & Suites Helen, responded to this review

Dear Kristen, Thank you so much for taking the time to write about your recent stay with us on Trip Advisor. It truly means the world to all of us that y’all had a great time. I am so happy that you guys enjoyed our little town. We look forward to seeing y’all again real soon. Please do not hesitate... More

Gray, Georgia
Contributor
20 reviews 20 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Shout out to Jerry at the front desk. Very friendly and professional. The room was clean, and breakfast awesome. My only beef with this one is that the beds are unnaturally hard. It is a very nice hotel though and walking distance to downtown Helen.

Was this review helpful? Yes 2
CountryInnHelen, Guest Relations Manager at Country Inn & Suites Helen, responded to this review

Thank you so much for taking the time to write us here on TripAdvisor. we are thrilled to hear that you enjoyed the breakfast, our front desk Receptionist and the town of Helen. It is always great to hear that we are meeting our guests expectations. We all look forward to seeing you again in the future and hope that... More

Cumming, Georgia
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Looked recently updated and the rooms were nice and comfortable with a selection of different types of pillows. The breakfast was good and had something for everyone. We used the pool and the spa which was also very nice and well-maintained. The staff was friendly and had great suggestions for local things to do with kids. The hotel was within... More

Was this review helpful? Yes
CountryInnHelen, Guest Relations Manager at Country Inn & Suites Helen, responded to this review

Thank you so much for taking the time to write us here on TripAdvisor. All of us here at the Country Inn and Suites in Helen are thrilled to hear that you enjoyed your stay. It is always a great thing to hear that we have met our guests expectations. We hope to see you again in the future and... More

Acworth, GA, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Very well kept hotel with attentive staff. A good breakfast was provided. I requested a particular arrangement for the bed, no duvet and an extra blanket, and the bed was prepared to that request. The Hotel is convenient to walking the town of Helen.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CountryInnHelen, General Manager at Country Inn & Suites Helen, responded to this review

Dear Charles Thank you so much for writing about your resent stay with us on Trip Advisor. We are all thrilled that y’all enjoyed your stay with us. We look forward to seeing y’all again real soon and any additional needs that you guys may need, please let us know and we will be more than happy to accommodate you... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

hotel much improved from about 4 years ago. slow time to visit helen, ga. cookies should not be put where they are so tempting. breakfast was good and there was coffee available all day. no problem with internet.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
CountryInnHelen, Guest Relations Manager at Country Inn & Suites Helen, responded to this review

Thank you so much for taking the time to write us here on TripAdvisor. we are so grateful to hear that your experience here at the Country Inn And Suites in Helen Ga was much more improved from four years ago. we strive every day to better the hotel and ourselves in order to provide a wonderful and enjoyable experience... More

Helen, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very friendly staff, constant cleaning in building, kitchen staff was friendly and hurried to fill lowering items even though it was a very packed holiday weekend. Maintenance was friendly and helped me when trying to exit the elevator with a stroller and child. Custodial staff was very friendly and helped me with what I needed. Only downfall was that our... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 2
CountryInnHelen, General Manager at Country Inn & Suites Helen, responded to this review

Dear Shannon Thank you so much for taking the time to write about your recent stay with us on Trip Advisor. We all take great pride in giving the best service. Thank you for mentioning the staff; this will give me and the home office an opportunity to recognize them all. We look forward to seeing you guys real soon... More

New York City, New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We came into Helen to spend our labor day weekend. We arrived late Friday night. The outside of the hotel was very nice. Inside was very nice as well. We were greeted & checked in by front desk/night audit she was very nice & friendly. We got to our room it was very nice & neat. The beds & pillows... More

Was this review helpful? Yes 2
CountryInnHelen, General Manager at Country Inn & Suites Helen, responded to this review

Dear Jena and Chris Thank you so much for taking the time to write about your recent stay with us on Trip Advisor. All of our staff takes great pride in giving the best service we can possible give to each and every guest. This will give me an opportunity to recognize them all as well as our home office.... More

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Additional Information about Country Inn & Suites Helen

Address: 877 Edelweiss Strasse, P.O. Box 1058, Helen, GA 30545
Phone Number:
Location: United States > Georgia > Helen
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites Helen 2.5*
Number of rooms: 63
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Also Known As:
Country Inn And Suites Helen
Country Inn & Suites Helen Hotel Helen
Country Inn Helen
Helen Country Inn

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