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All 3 Hartwell hotels

BEST WESTERN Lake Hartwell Inn & Suites

1357 E Franklin Street, Hartwell, GA 30643
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85%
Ranked #1 of 3 Hotels in Hartwell
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
djcpbr NC
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58 reviews from our community

Traveler rating
    28
    19
    7
    2
    2
See reviews for
28
7
1
9
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • German first
  • Any
English first
Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Stay away from the pet friendly rooms unless you want flea bites!! Within 5 minutes of being in the room my feet and ankles had at least 15 bites from fleas. I went straight to the front desk and told the employee and her first response was we are a pet friendly hotel. She did move me to a different... More

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NC
Reviewer
4 reviews 4 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

My family stayed here over Labor Day weekend to work on my grandmother's house (close it down). All my elderly relatives (89 and 85 year old uncles, 87 year old mother, 91 year old aunt) needed a place needed a place to have a meal, and Melissa was extraordinarily helpful and facilitative in letting us use the breakfast area. She... More

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Advance, North Carolina
1 review
4 of 5 stars Reviewed 2 weeks ago

When we first arrived the room we had the door lock would not work, I'm talking numerous times the front desk agent "Melissa", she made the stay worth while. At first we were just going to say forget it, it's not worth the hassel. But Melissa made light of the situation and showed us a trick to make the door... More

Was this review helpful? Yes
KMMayernick, Front Office Manager at BEST WESTERN Lake Hartwell Inn & Suites, responded to this review

I am so very glad that our Front Desk Clerk, Melissa was able to help you since you seemed to be having some problems during your stay. Melissa is a great asset to BestWestern and I will pass along your input so that we all make you feel as comfortable as she did. Please allow us to provide you the... More

Des Moines
Contributor
14 reviews 14 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Arrived sat afternoon. I will give them its clean and quiet. Ammenities fall short. Pool closed? Its 90 plus a pool was one reason I drove off i85 for this. So decide a hot bath. Denied again tub drain wont hold water. Strike 2. Breakfast . Not even close waffle pieces in mini fridge small cereal assortment. Seating for maybe... More

Was this review helpful? Yes
KMMayernick, Front Office Manager at BEST WESTERN Lake Hartwell Inn & Suites, responded to this review

We here at BestWestern want to apologize for the problems you encountered while staying with us recently. We strive to make our guests as comfortable as possible and hope that you will allow us to do so if you are ever in the Hartwell area again. Please accept our sincere apologies and if I can ever be of assistance to... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Clean rooms, helpful and friendly staff, good breakfast and great location. If you want a place to get away for a day head to Hartwell & check out Elrod Pier and the Best Western. Only bad part was the pool was closed for repairs. The staff is very knowledgeable about what to do in town.

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KMMayernick, Front Office Manager at BEST WESTERN Lake Hartwell Inn & Suites, responded to this review

Thank you so much for your input while staying with us recently. We apologize for the pool closure however am very glad you enjoying Hartwell and the many things it has to offer. We look forward to you staying with us again! More

1 review
5 of 5 stars Reviewed 4 weeks ago

If you want a clean and affordable stay I would highly recommend the Hartwell Inn and Suites in Hartwell GA...The staff can't seem to do enough for you and they do it with a smile and a warm embrace...Makes you feel wanted and appreciated for coming...My every need was seen to and they never thought I was a bother....Printed off... More

Review collected in partnership with Best Western

Was this review helpful? Yes
KMMayernick, Front Office Manager at BEST WESTERN Lake Hartwell Inn & Suites, responded to this review

We here at BestWestern Lake Hartwell want to thank you and your family for choosing us as for your stay while traveling. We hope to see you again! More

VA, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 1, 2014

Shout out to Terri and Amanda. I did not feel comfortable with the carpet in our rooms. Smelled badly and was afraid to walk barefoot. Several of my guest express their concerns as well. The reception area was beautiful. However, I wish the rooms could be updated!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
KMMayernick, Front Office Manager at BEST WESTERN Lake Hartwell Inn & Suites, responded to this review

Again we thank you for your input and hope that you choose us again when visiting Lake Hartwell! More

Top Contributor
79 reviews 79 reviews
19 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed July 27, 2014 via mobile

We have been staying here several times a summer for three years. It is the best place to stay in the Elberton/Hartwell area but it is sliding a bit. The staff continue to be outstanding. The rooms are comfortable and pretty clean and the shower is excellent. But, the breakfast has dwindled from pretty good to not worth bothering with... More

Was this review helpful? Yes 1
KMMayernick, Front Office Manager at BEST WESTERN Lake Hartwell Inn & Suites, responded to this review

Thank you so much for your input while staying with us at BestWestern Lake Hartwell. I will be forwarding this on so that we can make your next stay more enjoyable. Thanks again! More

Anderson, South Carolina
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 23, 2014

My husband and I needed a place to stay just overnight so I selected the Best Western in Hartwell,GA. It is close to Lake Hartwell but not ON the lake. The hotel staff were extremely friendly and helpful when I needed advice about a reunion address. The rooms were clean and the beds were very comfortable. Breakfast was the usual... More

Was this review helpful? Yes 2
KMMayernick, Front Office Manager at BEST WESTERN Lake Hartwell Inn & Suites, responded to this review

We all want to thank you for staying with us here at BestWestern Lake Hartwwell and to know that we have taken your input and will be using it for future improvements. Thanks! More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 13, 2014

stayed 2 nights this weekend and the staff was very helpful and friendly ,,as they made our trip even better..as i had great local folks (staff mostly) to talk to during early and mid day coffee/tea conversations.....the night time male clerk was the only exception ,,he DID NOT seem happy to be working HERE ,nor did he seem to know... More

Was this review helpful? Yes
KMMayernick, Front Office Manager at BEST WESTERN Lake Hartwell Inn & Suites, responded to this review

We thank you for choosing us for your stay while in Hartwell. We also appreciate your input and will be using this for future improvements. Have a great day and please come see us again! More

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Additional Information about BEST WESTERN Lake Hartwell Inn & Suites

Address: 1357 E Franklin Street, Hartwell, GA 30643
Phone Number:
Location: United States > Georgia > Hartwell
Price Range (Based on Average Rates): $
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Also Known As:
Best Western Lake Hartwell Hotel Hartwell
Best Western Lake Hartwell Inn And Suites
Best Western Hartwell
Hartwell Best Western

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