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BEST WESTERN Lake Hartwell Inn & Suites

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1357 E Franklin Street, Hartwell, GA 30643
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BEST WESTERN Lake Hartwell Inn & Suites
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88 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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  • All months
    (88)
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    (24)
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    (25)
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    (11)
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Dalton, Ga, United States
5 of 5 stars Reviewed yesterday NEW

Superior Staff, Friendly, Helpful, staff went beyond the call of duty. Great experience, price, clean good bed, clean lobby, Close to Lake Hartwell, town, food, gas. Recommend this property to anyone who wants to stay in Hartwell

Review collected in partnership with Best Western

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Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The hotel was excellent, very clean, friendly, helpful employees, enjoyed the company of other guests. Hotel lobby was clean and smelled good. Rooms were clean, staff was very friendly & helpful. The only problem I had was the AC could not be regulated very well. It was cold. A really good deal at a great price.

Review collected in partnership with Best Western

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Birmingham, Alabama
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Rooms leave a little to be cleaned as far as carpet, staff very helpful and pleasant. only passed thru. would come back again. The front desk clerk"Melissa", think that was her name very helpful and pleasant, housekeeping very helpful.

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Hartwell, Ga, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

Very good stay for the money. However, need an elevator. When first came into room it had odor of smoking room even though hotel is smoke free. But staff changed our room promptly. Very surprised at increase in room rate due to Georgia sales tax hike effective July 1st 2015, which cost 10% more than expected.

Review collected in partnership with Best Western

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Alpha Ohio
Level Contributor
100 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
1 of 5 stars Reviewed June 22, 2015

When my wife of 51+ years and I arrived Saturday June 20 at the Best Western Lake Hartwell, 1357 E. Franklin St., Hartwell, Georgia... there was no one at the desk but Winona was there within a minute or two of our having rung the bell on the counter. She found our reservation but she mixed up our credit card... More 

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KMMayernick, Front Office Manager at BEST WESTERN Lake Hartwell Inn & Suites, responded to this review

We always strive to provide the best service to our guests and on this occasion we did not exceed your basic expectation. I apologize deeply to you and your wife and hope that you will give us the opportunity to make your next stay a much more enjoyable one if you are every in our area. Terry McReady Front Desk... More 

College Park, United States
1 review
4 of 5 stars Reviewed June 5, 2015

Friendly, helpful desk service. nice clean room. shower head was strong. feet did not stand in water. tub drained quick. ac worked as expected. was a good stay. no complaints. good, accessible location.

Review collected in partnership with Best Western

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KMMayernick, Front Office Manager at BEST WESTERN Lake Hartwell Inn & Suites, responded to this review

We want to thank you for choosing BestWestern Lake Hartwell. More 

Central Florida
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed May 12, 2015

Very clean and comfortable hotel. Packaged breakfast, friendly and helpful breakfast hostess. Tiny (itty bitty) breakfast room. Bed was comfortable, no problems with stay. Would stay again, but hopefully get a better rate. Paid $98 after a AAA discount, way too much for this hotel, but nothing else in the area except roach hotels; hence the price?

Review collected in partnership with Best Western

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KMMayernick, Front Office Manager at BEST WESTERN Lake Hartwell Inn & Suites, responded to this review

Thank you for staying with us here at BestWestern Lake Hartwell and please consider choosing us the next time you visit Hartwell again. More 

1 review
5 of 5 stars Reviewed May 11, 2015

All around good hotel. It fit very well with are needs and budget for the time we were there.The breakfast was good,the bed were comfortable and the rooms were clean and were kept up todate. It was a very good stay.

Review collected in partnership with Best Western

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KMMayernick, Front Office Manager at BEST WESTERN Lake Hartwell Inn & Suites, responded to this review

We thank you very much for your review of our property here at BestWestern Lake Hartwell and hope to see you again. More 

Marietta, United States
1 review
4 of 5 stars Reviewed May 5, 2015

We were in Hartwell, GA for our granddaughter's wedding. The hotel was great except that our room was next to housekeeping. At 5 am the sprinkler system went off and sounded like a dam breaking behind our headboard. We were given a $30.00 credit for the inconvenience of not being able to go back to sleep. Other than that the... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
KMMayernick, Front Office Manager at BEST WESTERN Lake Hartwell Inn & Suites, responded to this review

We always strive to provide the best service to our guests and apologize we did not exceed your basic expectation. If you are ever in the area, we hope you will stay with us again. More 

Chatsworth, United States
1 review
3 of 5 stars Reviewed May 4, 2015

The online photos don't show what you really get. Rooms are smaller than the photos suggest. The microwave and mini refrigerator are nice. This is the newest Inn in Hartwell. Pool is nice. Close to Walmart.

Review collected in partnership with Best Western

Was this review helpful? Yes
KMMayernick, Front Office Manager at BEST WESTERN Lake Hartwell Inn & Suites, responded to this review

Thank you for your response regarding our hotel. We appreciate your business and hope that you will come back next time you are in the area. More 

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