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BEST WESTERN Lake Hartwell Inn & Suites

1357 E Franklin Street, Hartwell, GA 30643
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Certificate of Excellence 2014
BEST WESTERN Lake Hartwell Inn & Suites
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BEST WESTERN Lake Hartwell Inn & Suites
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68 reviews from our community

Traveler rating
    33
    21
    9
    2
    3
See reviews for
32
7
3
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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  • All months
    (68)
  • Mar-May only
    (16)
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    (21)
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    (25)
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Savannah, Georgia
1 review
4 of 5 stars Reviewed 2 weeks ago

Hotel and personnel were nice. The only thing was trying to sleep later than normal due to a long night. I put the do not disturb sign on my door and I wasn't bothered. It was the cleaning staff in the halls very early in the am getting on a jump on cleaning the rooms. Can't the rooms be cleaned... More 

Was this review helpful? Yes
KMMayernick, Front Office Manager at BEST WESTERN Lake Hartwell Inn & Suites, responded to this review

Thank you very much for your response. I do want to apologize for the early morning noise due to the Housekeepers as they do start their days around 9:00 a.m. however I will definitely pass on your suggestion and appreciate that you stayed with us and hope to see you again! Thanks! Terry McReady Front Desk Manager More 

Naples, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel was wonderful! The rooms were clean and the staff was over the top especially Melissa! There was a continental breakfast and coffee every morning. The housekeeping kept clean towels and sheets. There were vending machines full of goodies. There was a Super Walmart across the street and plenty of restaurants within walking distance. Also a Dollar General right... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
KMMayernick, Front Office Manager at BEST WESTERN Lake Hartwell Inn & Suites, responded to this review

We were pleased to have you and your family stay with us while visiting Hartwell! Please let us know the next trip you make to Hartwell as we will be more than happy to accommodate you all! Thanks! Terry McReady Front Desk Manager More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Nothing hateful or remarkable. Just your average hotel in small town America. Was there for one night so not much else to say. Little over priced but not bad. I'm sure I'd have more to comment about If I had stayed for more than one night.

Review collected in partnership with Best Western

Was this review helpful? Yes
KMMayernick, Front Office Manager at BEST WESTERN Lake Hartwell Inn & Suites, responded to this review

Thank you so very much for your response. We hope that you will come back the next time you are in Hartwell. Sincerely, Terry McReady Front Desk Manager More 

Landing, New Jersey
1 review
5 of 5 stars Reviewed 2 weeks ago

My room was clean and well appointed with a pleasing decor. This hotel is kept in great shape and has a professional yet homey appeal. What is the icing on the cake for a stay here is the excellent customer service you receive. I have been at other hotels where this is a thing of the past. Not so here.... More 

Was this review helpful? Yes
KMMayernick, Front Office Manager at BEST WESTERN Lake Hartwell Inn & Suites, responded to this review

Thank you so very much for your kind words. We strive to give the best of customer care and appreciate that you chose BestWestern Lake Hartwell for your stay. We hope to see you again! Terry McReady Front Desk Manager More 

Chattanooga, TN
Top Contributor
105 reviews 105 reviews
49 hotel reviews
108 helpful votes 108 helpful votes
5 of 5 stars Reviewed November 8, 2014

This was absolutely the best BW experience I have had--even far better that the BW Plus category properties, though it doesn't have all the amenities required for "plus" designation. Melissa is the best cookie baker in the chain. My only wishes would be for water availability, at least for Rewards members, and better coffee. The staff is superior, the decor... More 

Was this review helpful? Yes
KMMayernick, Front Office Manager at BEST WESTERN Lake Hartwell Inn & Suites, responded to this review

Again, we can't thank you enough for choosing us for your home away from home. Please allow us to provide you the best of care the next time you are in our area. Have a great weekend! Terry McReady Front Desk Manager More 

Chattanooga, TN
Top Contributor
105 reviews 105 reviews
49 hotel reviews
108 helpful votes 108 helpful votes
5 of 5 stars Reviewed November 8, 2014

This was absolutely the best BW experience I have had--even far better that the BW Plus category properties, though it doesn't have all the amenities required for "plus" designation. Melissa is the best cookie baker in the chain. My only wishes would be for water availability, at least for Rewards members, and better coffee. The staff is superior, the decor... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
KMMayernick, Front Office Manager at BEST WESTERN Lake Hartwell Inn & Suites, responded to this review

Thank you so very much for your kind words. We here at BestWestern strive to make our guests part of our family. We hope you will visit us again! Terry McReady Front Desk Manager More 

1 review
4 of 5 stars Reviewed October 20, 2014

The room was very clean and comfortable. Had a great time with family. Staff was more than kind and helpful, she made are group feel very welcomed. Extremely knowledged about the area. I would have to say "Melissa" has gone well above normal hospitality. She is an assest to your company and we hope you tell her thanks for everything.

Was this review helpful? Yes
KMMayernick, Front Office Manager at BEST WESTERN Lake Hartwell Inn & Suites, responded to this review

We want to thank you for staying with us. Melissa is a wonderful asset to us here at BestWestern and I will be sure to pass that on to her. We will look forward to seeing you all next year as well! Terry McReady Front Desk Manager More 

Atlanta, Georgia
Top Contributor
94 reviews 94 reviews
49 hotel reviews
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed October 13, 2014

Stayed two nights. Looks like a new hotel so it was very clean and comfortable. Hot breakfast served. Coffee available all day. Rates were very reasonable so it was a pleasant surprise given the town I was in.

Was this review helpful? Yes
KMMayernick, Front Office Manager at BEST WESTERN Lake Hartwell Inn & Suites, responded to this review

Thank you so very much for your kind words myself and the staff here at BestWestern appreciate you staying with us. Please let us know if we can accommodate you again in the future. More 

Middletown, Ohio
1 review
1 of 5 stars Reviewed October 12, 2014

Seems they have a very hard time with processing payments. One person will quote a price and then another person can't or won't accept that price. The manager seems helpful and tries hard, however the weekend girl Amanda, was there Sunday morning October 12 isn't the brightest of light bulbs and refused to call anyone to help her. Charged the... More 

Was this review helpful? Yes
KMMayernick, Front Office Manager at BEST WESTERN Lake Hartwell Inn & Suites, responded to this review

I want to apologize for the inconvenience this had caused you and your husband. Myself and my General Manager did get involved with this and of course corrected the problem. We here at BestWestern want to provide you with the best customer service and will make sure this does not happen again. We thank you for your patience and understanding... More 

lake hartwell, United States
1 review
5 of 5 stars Reviewed October 10, 2014

It wasn't a brand new hotel but the staff was very nice and it was very clean, which is my top priority. The breakfast was okay. It would have been nice to have had eggs and bacon but it was adequate. It was affordable. I would definitely stay there again.

Review collected in partnership with Best Western

Was this review helpful? Yes
KMMayernick, Front Office Manager at BEST WESTERN Lake Hartwell Inn & Suites, responded to this review

We here at BestWestern Lake Hartwell want to thank you very much for choosing us and appreciate your input. Please consider us again on your next trip through Hartwell. Thanks, Terry McReady More 

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Additional Information about BEST WESTERN Lake Hartwell Inn & Suites

Address: 1357 E Franklin Street, Hartwell, GA 30643
Phone Number:
Location: United States > Georgia > Hartwell
Price Range (Based on Average Rates): $
Number of rooms: 40
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Also Known As:
Best Western Lake Hartwell Hotel Hartwell
Best Western Lake Hartwell Inn And Suites
Best Western Hartwell
Hartwell Best Western

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