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BEST WESTERN Evans Hotel

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452 Park West Drive, PO Box 14954, Grovetown, GA 30813
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BEST WESTERN Evans Hotel
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110 Reviews from our TripAdvisor Community

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Traveler rating
    64
    27
    10
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    7
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27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (110)
  • Mar-May only
    (35)
  • Jun-Aug only
    (27)
  • Sep-Nov only
    (31)
  • Dec-Feb only
    (17)
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Sandy Springs, Georgia
Level Contributor
38 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago

I like the hotel for what it was. I can honestly say I don't stay at best western but if all of them are changing there look and services I will start staying at best western. With the exception of the service. It could be a little better. But other than that, its a nice small hotel in a little... More 

Was this review helpful? Yes
Best B, Owner at BEST WESTERN Evans Hotel, responded to this review

Thank you for your comments. We do hope you will patronize other Best Western properties as you travel this summer. Although our hotel is 12 miles from Augusta, we are considered a 'suburban' property, easily accessible from Interstate 20, in Grovetown. We hope that next time you visit our area that you will choose our hotel once again. Kanta KR... More 

Wise, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am well pleased with Best Western Hotels and will continue to stay there. Excellent service and clean rooms. Great place to stay with the family or by yourself when traveling for business. Being handy-capped the only thing I have to complain about is there aren't enough handy-capped rooms. Although the hotels make sure that the room the you get... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Best B, Owner at BEST WESTERN Evans Hotel, responded to this review

Thank you for staying with us. We appreciate your comments. We hope that you will choose our hotel the next time you visit our area. Kanta KR Kondur Owner/General Manager More 

Atlanta, GA
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is a wonderful quick stop over a day or two! Go! You will get good accommodations, get a good breakfast and meet some nice folks. The location is convenient and close to many eating establishments.

Review collected in partnership with Best Western

Was this review helpful? Yes
Best B, Owner at BEST WESTERN Evans Hotel, responded to this review

Thank you! We're glad you enjoyed our location and your stay with us. We hope you will choose our hotel the next time you visit the Augusta area. Kanta KR Kondur Owner/General Manaager More 

Level Contributor
11 reviews
4 hotel reviews
1 of 5 stars Reviewed 4 weeks ago via mobile

So there is one best western left in the entire augusta area and it looks as though this one wont be around much longer either. Its going far down hill especially in the customer service area. If the manager doesn't represent it, you cannot expect your employees to represent it. And they dont at all. Is it too much to... More 

Was this review helpful? Yes
Best B, Owner at BEST WESTERN Evans Hotel, responded to this review

We're sorry to read that you were disappointed in your stay at our hotel. It sounds as if our southern hospitality was not on display during your visit. We take great pride in our customer service, as is evidenced by other reviews on this site. Thank you for your comments. Kanta KR Kondur Owner/General Manager More 

Jacksonville, FL, United States
1 review
4 of 5 stars Reviewed May 18, 2015

Large room and bath, clean, walking distance from bars and restaurants. Breakfast featured eggs, cereals, yogurt, fruit, pancakes, and sausages. Pool was well kept and staff was friendly. Conveniently close to interstate. Ample parking.

Review collected in partnership with Best Western

Was this review helpful? Yes
Best B, Owner at BEST WESTERN Evans Hotel, responded to this review

Thank you for staying with us. We appreciate your comments and we hope you will stay with us when your travels bring you to our area in the future. Kanta KR Kondur Owner/General Manager More 

Peterborough, Canada
1 review
1 of 5 stars Reviewed May 5, 2015

Make sure you document every conversation and record names of staff you deal with. Because the manager has taken so long to respond to my initial enquiry - I no longer have the name of the person I spoke to when I cancelled my reservation with this hotel, they charged me for two of the three rooms that I cancelled.... More 

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Best B, Owner at BEST WESTERN Evans Hotel, responded to this review

I was willing to listen to you and to work with you regarding the no show charges. As you know, this was not resolved as two different stories were offered within a two minute conversation which ultimately ended up with a hang up on your part. I am not able to resolve the issue if you do not wish to... More 

Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed May 5, 2015

This hotel was an average BW hotel. The breakfast was adequate; however, the quantity of each type of item available at any one time was minimal. The quantity of tables was also less than most BW. I overheard the staff bickering amongst themselves too many times. The staff could have been more friendly by offering assistance to guests who were... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Best B, Owner at BEST WESTERN Evans Hotel, responded to this review

Thank you for your comments which we will share and address with our staff. We also appreciate your critique of our breakfast and service--we will use your comments to strengthen our service delivery. We apologize for the bickering you encountered, we did not put our usual southern hospitality on display during your visit. We hope that you will give our... More 

1 review
4 of 5 stars Reviewed May 1, 2015

Facilities are good, in an older building. Very clean and services offered are of good quality. As for the breakfast forget it your stomach will yell at you for the rest of the trip back home. Location of hotel is great and close to I 95. Parking is easy.

Review collected in partnership with Best Western

Was this review helpful? Yes
Best B, Owner at BEST WESTERN Evans Hotel, responded to this review

Thank you for your comments, and thank you for staying with us. We hope you will stay with us the next time you drive through our area. Kanta KR Kondur Owner/General Manager More 

Federick
2 reviews
1 of 5 stars Reviewed April 25, 2015

Stayed one night in this hotel and would never stay again. Front staff-Victoria was very unpleasant- even rude. We PAID was non smoking room but were put in a room that was previously smoking and never cleaned properly or new furniture- still had heavy smoke odor especially bed. Were only given 2 pillows for king bed. When asked for more... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Best B, Owner at BEST WESTERN Evans Hotel, responded to this review

We are sorry to learn you did not enjoy your stay with us. It appears we failed to extend our usual southern hospitality and for that, we apologize. If your travels bring you back to our area in the future, we hope you will give us another try. Kanta KR Kondur Owner/General Manager More 

Brighton, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 20, 2015

stayed here during Masters Weekend. The manager Kanta was amazing. Great service from the team at front desk as well. The internet was slow, and rooms a little dated but were clean and ideally situated to get to the Masters. I would def stay here again if I was lucky enough to get a ticket to come back

Was this review helpful? Yes
Best B, Owner at BEST WESTERN Evans Hotel, responded to this review

We're glad you enjoyed our southern hospitality and your stay with us during Masters Week. Thanks for your comments, and thanks for staying with us. We hope to see you next year! Kanta KR Kondur Owner/General Manager Join us on Facebook: Best Western Evans Hotel More 

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