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All 9 Griffin hotels

Holiday Inn Express Griffin

2.5 of 5 Hotel   |   1900 North Expressway, Griffin, GA 30224
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Ranked #5 of 9 Hotels in Griffin
A recent review
4 of 5 stars reviewed 3 weeks ago
Eulalia_3 Portland, Maine
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46 reviews from our community

Traveler rating
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    8
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    10
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11
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Portland, Maine
Top Contributor
182 reviews 182 reviews
167 hotel reviews
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I guess you can't judge a book by it's cover. This hotel is very plain on the outside ... but, nice on the inside. : -) Extremely clean and nice lobby. Nice decor. I stayed 2 nights here. There was a very slight perfume smell in my room, but it was okay. Plenty of outlets, towels and hot water. (There... More

Was this review helpful? Yes
hiegriffin, Front Office Manager at Holiday Inn Express Griffin, responded to this review

Thank you for you feedback. We are pleased that overall you enjoyed your stay. We appreciate your comments concerning the AC unit, and have brought it to the attention of maintenance. If you are in need of any further assistance please do not hesitate to give us a call. More

Savannah, Georgia
Contributor
16 reviews 16 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 30, 2014

Stayed overnight to visit the Georgia State Fair and I must say that despite a few little things this hotel definitely exceeded my expectations. Kenyatta, the Assistant Manager was a sweetheart...she was wonderful during check-in and at all times during our stay. The 2 rooms that we booked were clean and spacious with the exception of a smelly bedskirt that... More

Was this review helpful? Yes 1
Richmond Hill, Georgia
Top Contributor
58 reviews 58 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed September 1, 2014

In the recent past, we have not had much luck with HIE, but this hotel was a pleasant surprise. Yes, it is old, but the employees keep it extremely clean. There were no strange smells in our room or the hallways. All of the desk clerks were courteous and friendly, every single time we entered the lobby. Breakfast was fresh,... More

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Contributor
19 reviews 19 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed June 17, 2014

I just received my anniversary 1000 points from holiday inn group for being a platinum member for 15 years now. Let me tell you it was 5 years good and the last 10 bad. What has happened to this chain they have let it slip down into the gutter. I stayed here because the other options were even worse and... More

Was this review helpful? Yes 1
hiegriffin, General Manager at Holiday Inn Express Griffin, responded to this review

Dear Aaron R, Thank you for being an IHG Rewards Club member and for leaving us a feedback. Please accept our apologies for the challenges you had with the your stay. I do understand your comment that the hotel is showing its age and I am happy to tell you that we will be going through a renovation during the... More

Senior Contributor
22 reviews 22 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 6, 2014

I was a little skeptical after reading the reviews. Upon check in the attendant was very nice, went up the the room toe check it out and it was cleaner than I had expected from the reviews. Nice updated bed linens, furniture could use some updating as well as the carpet but overall good experience with our stay.

Was this review helpful? Yes
hiegriffin, General Manager at Holiday Inn Express Griffin, responded to this review

Dear Nortons Travels, Thank you for your recent visit to the Holiday Inn Express – Griffin, GA., and for the comments that you left via the TripAdvisor.com. I am happy to hear that our associates here at the hotel were able to assist you in a friendly and professional manner. I do understand your comment that the hotel is showing... More

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 5, 2014

The room I first got was a king sweet. Not worth the money I spent seeing as how I was at the comfort next door not to long ago. Their sweet was 10 times better. Then I asked for the jacuzzi sweet cause I wanted to relax. The normal jacuzzi sweet looked liked it was just a long jacuzzi tub... More

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hiegriffin, General Manager at Holiday Inn Express Griffin, responded to this review

Dear Valicia S, Thank you for leaving us a feedback via TripAdvisor.com. Please accept our apologies for the challenges you had with the bedroom you received and our hot tub did not live up to your expectations. We also apologize you were not well satisfied with value you recieved. Your feedback is very important to us as this continually helps... More

Bonaire
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 4, 2014

This was the host hotel for our 2014 Family Reunion. I wasn't expecting fancy, but I always expect clean and friendly service. My experience upon check-in was very friendly, efficient, and accomodating--wanted a suite next to my mom and sisters. Our room was very clean and very comfortable. I didn't use the gym; just peeked in (our schedule was busy);... More

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hiegriffin, General Manager at Holiday Inn Express Griffin, responded to this review

Dear Bonaire, Thank you for staying with us and providing us with your valuable feedback. We always try our best to ensure we meet our guests needs and expectations and on this occasion we apologize for your disappointment with the check out process & staff. We take our guest comments very seriously and always strive to provide comfortable and friendly... More

Visalia, California
1 review
5 of 5 stars Reviewed February 22, 2014

We were driving through Georgia, Reservation desk book us our room to this hotel by mistake. It is not your typical highway hotel. Once we reached to hotel, staff welcomed us, and direct us with all hotel amenities, as well as what is available in town for us. Manager is well knowledgeable of travelers as he converse with us of... More

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hiegriffin, General Manager at Holiday Inn Express Griffin, responded to this review

Dear Girolomon, Thank you for taking time to provide us feedback with your stay experience. I am glad that we were able to make your stay experience enjoyable. I have share your feedback with my team. Thank you for appraising our staff. If your travel path include our way, please give us a call, we will keep room ready. Thank... More

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 19, 2014

Wasn't all that happy with the so called extras. The hot tub looks dirty and dingy. The weight room only has 3 piece's of equipment of which the elliptical doesn't work. The breakfast bar is not all that great either.

Was this review helpful? Yes 1
hiegriffin, General Manager at Holiday Inn Express Griffin, responded to this review

Dear Sharmika P. Thank you for taking time to provide us feedback of your stay with Holiday Inn Express - Griffin, GA. We valued all feedback from our guest and utilize to correct our deficiencies. I am sorry that you could not utilize our 'Extra' amenities as you would wanted to. Once again i thank you. Hope to see you... More

Griffin, Georgia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 18, 2014 via mobile

Not the value expected from Holiday Inn. Appliances are barely functional and supplies are not replenished. During a 7 day stay coffee was never replenished. Antiquated heater has a bad smell. Not a pleasant experience.

Was this review helpful? Yes 1
hiegriffin, Manager at Holiday Inn Express Griffin, responded to this review

Dear Tina H. Thank you for providing feedback of your stay experience with Holiday Inn Express - Griffin, GA. I am sorry that you were not pleased with our service. We value all feedback and utilize to coach our staff as well as utilize to improve on our deficiency. I have review your feedback and have addressed with appropriate dept.... More

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Additional Information about Holiday Inn Express Griffin

Address: 1900 North Expressway, Griffin, GA 30224
Phone Number:
Location: United States > Georgia > Griffin
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Griffin 2.5*
Number of rooms: 49
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Also Known As:
Holiday Inn Express Griffin Hotel Griffin
Holiday Inn Griffin

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