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Holiday Inn Express Griffin

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1900 North Expressway, Griffin, GA 30224
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Holiday Inn Express Griffin
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Holiday Inn Express Griffin
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49 reviews from our community

Traveler rating
    6
    17
    9
    7
    10
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11
4
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24
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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SALT LAKE CITY
Top Contributor
116 reviews 116 reviews
55 hotel reviews
94 helpful votes 94 helpful votes
3 of 5 stars Reviewed April 5, 2015

This is a "poor" Holiday Inn, the beds are great, the pillows are perfect, large and soft, the room as a fridge and microwave desk, lounge chair and space for luggage placement, the room is clean, noise level is less than average as hall noises permeates through the door, the AC is very loud, the bathroom needs updating and has... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Griffin, responded to this review

Dear DIDIERGOLF, Thank you for leaving a review, highlighting not only the bad but also the good points of your stay. We are truly sorry for the condition of the bathroom and for the noise challenges you experienced during your stay. We appreciate you bringing your concern to our attention and rest assured, your input will be shared with our... More 

Fruit Heights, Utah
Top Contributor
50 reviews 50 reviews
34 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed April 2, 2015

I stayed one night while on business and I was pleasantly surprised by the Holiday Inn Express. It's little hard to get to because of the divided highway access but once I got the hang of it, there was no problem. The front desk clerk was very pleasant and helpful. She recommended a great restaurant in the downtown for dinner.... More 

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hiegriffin, Sales Coordinator at Holiday Inn Express Griffin, responded to this review

I'm glad you enjoyed your stay here with us! Look forward to seeing you in the future! More 

Saint Louis, Missouri
Top Contributor
65 reviews 65 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed January 20, 2015 via mobile

King bedroom. Service great at checkin. Friendly staff. gym is very tiny, just cardio-treadmill, bike and elliptical, which creaks. Has inside pool, seemed nice. nice location, by places to eat quickly. Walmart there too if you enjoy that place. Ha.

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hiegriffin, Front Office Manager at Holiday Inn Express Griffin, responded to this review

We thank you for your response and we are glad that you enjoyed your stay. More 

Portland, Maine
Top Contributor
177 reviews 177 reviews
162 hotel reviews
107 helpful votes 107 helpful votes
4 of 5 stars Reviewed November 4, 2014

I guess you can't judge a book by it's cover. This hotel is very plain on the outside ... but, nice on the inside. : -) Extremely clean and nice lobby. Nice decor. I stayed 2 nights here. There was a very slight perfume smell in my room, but it was okay. Plenty of outlets, towels and hot water. (There... More 

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hiegriffin, Front Office Manager at Holiday Inn Express Griffin, responded to this review

Thank you for you feedback. We are pleased that overall you enjoyed your stay. We appreciate your comments concerning the AC unit, and have brought it to the attention of maintenance. If you are in need of any further assistance please do not hesitate to give us a call. More 

Savannah, Georgia
Contributor
15 reviews 15 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 30, 2014 via mobile

Stayed overnight to visit the Georgia State Fair and I must say that despite a few little things this hotel definitely exceeded my expectations. Kenyatta, the Assistant Manager was a sweetheart...she was wonderful during check-in and at all times during our stay. The 2 rooms that we booked were clean and spacious with the exception of a smelly bedskirt that... More 

Was this review helpful? Yes 1
hiegriffin, Front Office Manager at Holiday Inn Express Griffin, responded to this review

We apologize for any inconvenience you experienced due to being unable to gain WiFi connection. We are pleased that you enjoyed out staff and look forward to seeing you again in the future. More 

Richmond Hill, Georgia
Top Contributor
59 reviews 59 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed September 1, 2014

In the recent past, we have not had much luck with HIE, but this hotel was a pleasant surprise. Yes, it is old, but the employees keep it extremely clean. There were no strange smells in our room or the hallways. All of the desk clerks were courteous and friendly, every single time we entered the lobby. Breakfast was fresh,... More 

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hiegriffin, Front Office Manager at Holiday Inn Express Griffin, responded to this review

Thank you for your feedback. We apologize that you were not offered a goodie bag, appreciate your review. More 

Top Contributor
56 reviews 56 reviews
27 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed June 17, 2014

I just received my anniversary 1000 points from holiday inn group for being a platinum member for 15 years now. Let me tell you it was 5 years good and the last 10 bad. What has happened to this chain they have let it slip down into the gutter. I stayed here because the other options were even worse and... More 

Was this review helpful? Yes 1
hiegriffin, General Manager at Holiday Inn Express Griffin, responded to this review

Dear Aaron R, Thank you for being an IHG Rewards Club member and for leaving us a feedback. Please accept our apologies for the challenges you had with the your stay. I do understand your comment that the hotel is showing its age and I am happy to tell you that we will be going through a renovation during the... More 

Travelers are raving about these Griffin hotels

Senior Contributor
27 reviews 27 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 6, 2014

I was a little skeptical after reading the reviews. Upon check in the attendant was very nice, went up the the room toe check it out and it was cleaner than I had expected from the reviews. Nice updated bed linens, furniture could use some updating as well as the carpet but overall good experience with our stay.

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hiegriffin, General Manager at Holiday Inn Express Griffin, responded to this review

Dear Nortons Travels, Thank you for your recent visit to the Holiday Inn Express – Griffin, GA., and for the comments that you left via the TripAdvisor.com. I am happy to hear that our associates here at the hotel were able to assist you in a friendly and professional manner. I do understand your comment that the hotel is showing... More 

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 5, 2014 via mobile

The room I first got was a king sweet. Not worth the money I spent seeing as how I was at the comfort next door not to long ago. Their sweet was 10 times better. Then I asked for the jacuzzi sweet cause I wanted to relax. The normal jacuzzi sweet looked liked it was just a long jacuzzi tub... More 

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hiegriffin, General Manager at Holiday Inn Express Griffin, responded to this review

Dear Valicia S, Thank you for leaving us a feedback via TripAdvisor.com. Please accept our apologies for the challenges you had with the bedroom you received and our hot tub did not live up to your expectations. We also apologize you were not well satisfied with value you recieved. Your feedback is very important to us as this continually helps... More 

Bonaire
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 4, 2014

This was the host hotel for our 2014 Family Reunion. I wasn't expecting fancy, but I always expect clean and friendly service. My experience upon check-in was very friendly, efficient, and accomodating--wanted a suite next to my mom and sisters. Our room was very clean and very comfortable. I didn't use the gym; just peeked in (our schedule was busy);... More 

Was this review helpful? Yes
hiegriffin, General Manager at Holiday Inn Express Griffin, responded to this review

Dear Bonaire, Thank you for staying with us and providing us with your valuable feedback. We always try our best to ensure we meet our guests needs and expectations and on this occasion we apologize for your disappointment with the check out process & staff. We take our guest comments very seriously and always strive to provide comfortable and friendly... More 

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