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Holiday Inn Express Griffin

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1900 North Expressway, Griffin, GA 30224
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Holiday Inn Express Griffin
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Holiday Inn Express Griffin
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52 Reviews from our TripAdvisor Community

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Traveler rating
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    17
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26
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Jonesboro, Georgia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We did not stay at this hotel, we rented this property for my in laws vowel renewal reception. The day of the event the hvac system was not working properly. Unfortunately we were not notified of this in advance or even the morning of the event when this was supposedly when issue was discovered. Guest had to leave cause of... More 

Was this review helpful? Yes
hiegriffin, Front Desk Associate at Holiday Inn Express Griffin, responded to this review

Thank you for your candid review. We sincerely apologize that your recent contracted agreement experience did not meet your expectations. We will share this with our team so that we can continue to improve our services. As we take all reviews very seriously, and want to make sure all of our guest are happy. Again thank you for your review! More 

Sumiton, Alabama, United States
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 19, 2015

On my arrival to the property check in went very well and we were given our room. When we went inside I noticed that there was not a refrigerator in the room. I went to the front desk and the lady offered to move us to a different room that had a refrigerator and she also called maintenance could replace... More 

Was this review helpful? Yes
hiegriffin, Front Desk Associate at Holiday Inn Express Griffin, responded to this review

We strive to make every guest experience as enjoyable & accommodating as possible. Thank you for you review. We look forward to seeing you in the future! More 

Kathleen, Georgia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 10, 2015

This is definitely a lower end Holiday Inn Express. I stay in HIE quite often for work, in fact it is usually my preferred hotel. This one in Griffin was subpar. The fridge and micro weren't even plugged in; I would have had to pull them out to get to the cords to plug them in. The fridge was musky... More 

Was this review helpful? Yes
hiegriffin, Front Desk Associate at Holiday Inn Express Griffin, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. More 

Travelers are raving about these Griffin hotels

SALT LAKE CITY
Level Contributor
124 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
3 of 5 stars Reviewed April 5, 2015

This is a "poor" Holiday Inn, the beds are great, the pillows are perfect, large and soft, the room as a fridge and microwave desk, lounge chair and space for luggage placement, the room is clean, noise level is less than average as hall noises permeates through the door, the AC is very loud, the bathroom needs updating and has... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Griffin, responded to this review

Dear DIDIERGOLF, Thank you for leaving a review, highlighting not only the bad but also the good points of your stay. We are truly sorry for the condition of the bathroom and for the noise challenges you experienced during your stay. We appreciate you bringing your concern to our attention and rest assured, your input will be shared with our... More 

Fruit Heights, Utah
Level Contributor
50 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed April 2, 2015

I stayed one night while on business and I was pleasantly surprised by the Holiday Inn Express. It's little hard to get to because of the divided highway access but once I got the hang of it, there was no problem. The front desk clerk was very pleasant and helpful. She recommended a great restaurant in the downtown for dinner.... More 

Was this review helpful? Yes
hiegriffin, Sales Coordinator at Holiday Inn Express Griffin, responded to this review

I'm glad you enjoyed your stay here with us! Look forward to seeing you in the future! More 

Saint Louis, Missouri
Level Contributor
70 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed January 20, 2015 via mobile

King bedroom. Service great at checkin. Friendly staff. gym is very tiny, just cardio-treadmill, bike and elliptical, which creaks. Has inside pool, seemed nice. nice location, by places to eat quickly. Walmart there too if you enjoy that place. Ha.

Was this review helpful? Yes
hiegriffin, Front Office Manager at Holiday Inn Express Griffin, responded to this review

We thank you for your response and we are glad that you enjoyed your stay. More 

Portland, Maine
Level Contributor
176 reviews
161 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
4 of 5 stars Reviewed November 4, 2014

I guess you can't judge a book by it's cover. This hotel is very plain on the outside ... but, nice on the inside. : -) Extremely clean and nice lobby. Nice decor. I stayed 2 nights here. There was a very slight perfume smell in my room, but it was okay. Plenty of outlets, towels and hot water. (There... More 

Was this review helpful? Yes
hiegriffin, Front Office Manager at Holiday Inn Express Griffin, responded to this review

Thank you for you feedback. We are pleased that overall you enjoyed your stay. We appreciate your comments concerning the AC unit, and have brought it to the attention of maintenance. If you are in need of any further assistance please do not hesitate to give us a call. More 

Savannah, Georgia
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed September 30, 2014 via mobile

Stayed overnight to visit the Georgia State Fair and I must say that despite a few little things this hotel definitely exceeded my expectations. Kenyatta, the Assistant Manager was a sweetheart...she was wonderful during check-in and at all times during our stay. The 2 rooms that we booked were clean and spacious with the exception of a smelly bedskirt that... More 

Was this review helpful? Yes 1
hiegriffin, Front Office Manager at Holiday Inn Express Griffin, responded to this review

We apologize for any inconvenience you experienced due to being unable to gain WiFi connection. We are pleased that you enjoyed out staff and look forward to seeing you again in the future. More 

Richmond Hill, Georgia
Level Contributor
64 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed September 1, 2014

In the recent past, we have not had much luck with HIE, but this hotel was a pleasant surprise. Yes, it is old, but the employees keep it extremely clean. There were no strange smells in our room or the hallways. All of the desk clerks were courteous and friendly, every single time we entered the lobby. Breakfast was fresh,... More 

Was this review helpful? Yes
hiegriffin, Front Office Manager at Holiday Inn Express Griffin, responded to this review

Thank you for your feedback. We apologize that you were not offered a goodie bag, appreciate your review. More 

Level Contributor
73 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed June 17, 2014

I just received my anniversary 1000 points from holiday inn group for being a platinum member for 15 years now. Let me tell you it was 5 years good and the last 10 bad. What has happened to this chain they have let it slip down into the gutter. I stayed here because the other options were even worse and... More 

Was this review helpful? Yes 1
hiegriffin, General Manager at Holiday Inn Express Griffin, responded to this review

Dear Aaron R, Thank you for being an IHG Rewards Club member and for leaving us a feedback. Please accept our apologies for the challenges you had with the your stay. I do understand your comment that the hotel is showing its age and I am happy to tell you that we will be going through a renovation during the... More 

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