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The Ritz-Carlton Lodge, Reynolds Plantation

4.5 of 5 1 Lake Oconee Trail, Greensboro, GA 30642
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The Ritz-Carlton Lodge, Reynolds Plantation
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The Ritz-Carlton Lodge, Reynolds Plantation
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559 reviews from our community

Traveler rating
    359
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    49
    26
    14
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131
199
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tyler, Texas
Top Contributor
59 reviews 59 reviews
16 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed for a wedding last weekend. Having stayed at other Ritz properties, I found this one to be just ok. While the grounds are beautiful, the rooms are nothing special. The staff was all very nice and helpful. I was on the fourth floor and my roommate and I both smelled a sewage like scent in the hallway, as well... More 

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ralph v, General Manager at The Ritz-Carlton Lodge, Reynolds Plantation, responded to this review

Dear MarissaKC, Thank you for your comments regarding your stay during the K/W wedding. As this our off season, we do have limited restaurant availability on Sunday nights. That said, in addition to the lobby lounge we also had Linger Longer Steakhouse open as well, service exceptional steaks and seafood. I’m very curious as to why you were not made... More 

Contributor
13 reviews 13 reviews
6 hotel reviews
5 of 5 stars Reviewed 1 week ago

Stayed at the R-C at Oconee a couple of times for long weekend playing golf and its a magnificent located hotel with all the trimmings and outdoors is great - take a boat trip and enjoy the views from the lake, also lots of great golf courses waiting Get up early and see the sunrise and you will have a... More 

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Lutz, Florida
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

My husband and I stayed here last weekend and the accommodations and grounds were beautiful however, the customer service was not to the standard we are used to for a Ritz. They are not all created equal. First- I tried making Spa reservations on Saturday am for anytime that day and they were totally booked then I tried making dinner... More 

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ralph v, General Manager at The Ritz-Carlton Lodge, Reynolds Plantation, responded to this review

Dear fletch020, Thank you for taking the time to advise me of your recent experience at our resort. I apologize for the number of services lapses you experienced. We had two very large weddings at the resort (as I’m certian you were painfully aware) that significantly impacted our services delivery. No excuses however as it is our sincere commitment not... More 

Senior Contributor
42 reviews 42 reviews
24 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

During the holidays my family and I decided to try out this property for a mini getaway, and we were pretty pleased from the beginning. The grounds were well-manicured, and the hotel was nicely adorned with holiday decor. Even though it was winter, we were super excited that they still offered the amenities that make this property special for families.... More 

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Washington DC, District of Columbia
Contributor
17 reviews 17 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

As with any Ritz, the property was beautiful and situated on a gorgeous lake about 2 hrs away from Atlanta. Lots of activities for the kids such as an ice skating rink, boating, biking, basketball court, etc. These activities were a grand hit w the kids. One suggestion would be for more staff to be available in the boating section.... More 

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Gainesville, Florida
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The resort is beautiful! Glad We stayed on the club level which was awesome. Regrettably we chose to spend our New Year's Eve dinner at Georgia's- the buffet was terrible and I can't believe we paid $$$$$$ to eat there. The choices were few and the food was not good. Can't remember a worse meal. The risotto was tasteless. The... More 

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Atlanta
Contributor
11 reviews 11 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My husband and I have been visiting the Ritz at Reynolds Plantation since they opened 12 years ago. It is a short drive for us and therefore a no brainer when we want a quick getaway without kids, girls or guys weekends or even long weekends with the kids over the holidays. We always left feeling pampered, relaxed and rejuvenated... More 

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ralph v, General Manager at The Ritz-Carlton Lodge, Reynolds Plantation, responded to this review

Dear Caren M, Thank you for your recent response, I appreciate your loyalty to our resort and apologize for your experience during your recent visit. We are aware that we have issues with our current laundry operation and the conditioning of our terry and have corrective measures in place. I will also discuss alternative options with our housekeeping department with... More 

Milton, Georgia
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our family spent the weekend before Christmas at the Ritz and could not have been happier. Very family friendly with lots of fun activities for children including a covered ice skating rink. The food at each of the three restaurants was great and the "Elf Tuck-In" was a highlight for our five year old. We will be back next Christmas... More 

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1 review
5 of 5 stars Reviewed 5 weeks ago

My husband and I went for a short stay this past Thanksgiving. We are regulars at Ritz properties, however this was our first stay at this particular property. We couldn't have been more pleased. Club level,is exceptional and the property is extremely family and pet friendly. In our opinion this a particular prime destination for the fall as the setting... More 

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Augusta, Georgia
Contributor
18 reviews 18 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 5 weeks ago

The grounds are beautiful, the facility well-maintained, the accommodations roomy and the staff very service oriented. Without exception, smiles on every face, and a genuine focus on your comfort. The food value was not great. From the eggs in the benedict to the lobster in the bisque to the mahi mahi and smoked chicken, all were dreadfully overcooked. (The chicken... More 

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ralph v, General Manager at The Ritz-Carlton Lodge, Reynolds Plantation, responded to this review

Dear Colettelea, Thank you for your feedback regarding your recent stay with us. Your food comments are surprising as we generally receive excellent feedback on our culinary team, nonetheless I appreciate the feedback and will certainly discuss with my Executive Chef asap. As to your phone service, the only provider we occasionally have issues with is Verizon and this is... More 

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Additional Information about The Ritz-Carlton Lodge, Reynolds Plantation

Address: 1 Lake Oconee Trail, Greensboro, GA 30642
Phone Number:
Location: United States > Georgia > Greensboro
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Ritz-Carlton Lodge, Reynolds Plantation 4.5*
Number of rooms: 251
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Also Known As:
The Ritz-Carlton Lodge, Reynolds Plantation Hotel Greensboro
Ritz Carlton Reynolds Plantation
Ritz-Carlton Greensboro
Ritz Greensboro
Greensboro Ritz-Carlton

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