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The Ritz-Carlton Lodge, Reynolds Plantation

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1 Lake Oconee Trail, Greensboro, GA 30642
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Complimentary Breakfast
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Best prices for: 1 room 1 guest
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The Ritz-Carlton Lodge, Reynolds Plantation
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The Ritz-Carlton Lodge, Reynolds Plantation
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593 reviews from our community

Traveler rating
    381
    119
    50
    28
    15
See reviews for
138
204
9
114
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (170)
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Atlanta, Georgia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

I attended a business event, so I didn't have time to enjoy all of the amenities, but the property was beautiful, and the staff was friendly. I would consider returning for a personal stay even though I don't normally splurge on luxury hotels. The atmosphere was so relaxing, and all of the business events and meals were wonderful.

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San Francisco, California
1 review
5 of 5 stars Reviewed yesterday NEW

As a west coast couple (married thirty five years) having the opportunity to stay at the Ritz on Lake Oconee was amazing. Southern hospitality is a very real thing from top to bottom. You "ask" and they deliver. We travel A LOT and this property was one of my all time favorite spots. Extra kudos to Pearly in the reservations... More 

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Senior Contributor
21 reviews 21 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Packed up the family for our annual pilgrimage to the Ritz and it did not disappoint! TONS of family activities including Bingo, chili cookoff, rock climbing wall and the list goes on. Melinda Doolittle concert and fireworks were amazing and incredibly fun. The hotel recently expanded the pool deck with more seating and more restrooms closer to the pool. Also... More 

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Kansas City, Missouri
Contributor
20 reviews 20 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Enjoyed this property. I was a guest for a conference and without a doubt, had the best banquet food I have ever had at any resort to date. The property is very much a lodge, located on a lovely lake with water activities at your doorstep. Also a very long bike trail that is quite challenging! The pool was under... More 

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Atlanta, Georgia
2 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Very poor service!!! Very understaffed! I have stayed at many Ritz Carlton properties...Hawaii, Grand Cayman, Sarasota...and this is by far the worst one yet! If you are expecting Ritz Carlton service, staff, food and cleanliness DO NOT GO!!!! We arrived to find out that after requesting a ground level room (this was even noted on our confirmation email!!!) that we... More 

Was this review helpful? Yes 5
ralph v, General Manager at The Ritz-Carlton Lodge, Reynolds Plantation, responded to this review

Dear Jdockery, Let me once again apologize as I did to UsHappytraveler, as I believe your experiences to be one in the same. It seems as though over the years we have been unable to meet your expectations and I am truly sorry that we have lost you as customer. Wishing you, your son and the rest of your family... More 

Contributor
18 reviews 18 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Everything you expect from a ritz but the staff (especially the bar staff) seemed either overly friendly...so much that we had to get up from the bar and leave after he shared the loss of 2 family members or not friendly at all (bar at the hotel). Room service was nice, bed was comfortable and the staff with a few... More 

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Atlanta, Georgia
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

I have been to Reynolds several times this year for different occasions. It was a great romantic get away for my husband and I and an amazing spot for a girls trip on two occasions. The spa is amazing and I had one of the best massages of my life there. The pool is really fun in the summer and... More 

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Atlanta, Georgia
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed 1 week ago

My family and I love this hotel! My daughter and I have chose to make this our mother's day getaway because of the closeness to our home. We have visited The Ritz for mothers day for the last three years now with my grandson which is three. The staff is always very friendly and works hard to insure all of... More 

Was this review helpful? Yes 4
ralph v, General Manager at The Ritz-Carlton Lodge, Reynolds Plantation, responded to this review

Dear UsHappytraveler, Needless to say I’m very disappointed at your experiences over the years at our resort and apologize that were unable to meet your expectations, once again. I do appreciate your feedback and conversations over the phone and in person and wish you and your family all the best. Regards, Ralph Vick More 

Dayton, Ohio
Contributor
19 reviews 19 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Fantastic place to visit. All staff were extremely friendly and helpful. Perfect facilities and room. This place is a true gem. I do plan to return. The lake and boat rentals offer the perfect recreational opportunities. The grounds are impeccable and peaceful. Room was first class. Attention to detail superb.

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Tel Aviv, Israel
Top Contributor
152 reviews 152 reviews
54 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If Golf is the reason for traveling then go there - great courses and great gold academy. we did not have much time to enjoy the lake and other activities, however the location on the lake is amazing. the rooms are good. keep in mind that if it is not in the hotel then there are no good places for... More 

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