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Holiday Inn Gainesville-Lanier Centre

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400 E. Butler Parkway, Gainesville, GA 30501
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Holiday Inn Gainesville-Lanier Centre
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Holiday Inn Gainesville-Lanier Centre
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97 reviews from our community

Traveler rating
    33
    31
    25
    4
    4
See reviews for
30
17
9
28
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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    (24)
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    (33)
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2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I do not understand all the complaints. Nice clean hotel with friendly staff. Did not look old or in need of remodeling. Great breakfast with good hot and cold selection. Come on folks, it is a 3star hotel. If you want the Westin or Embassy Suites pay the price and stay there. We found this hotel to be a very... More 

Was this review helpful? Yes 1
Kent S, General Manager at Holiday Inn Gainesville-Lanier Centre, responded to this review

Thank you for the kind comments. We strive to be the best at what we are and I am personally pleased that you saw that. I am glad you enjoyed your stay and we hope to get to see you soon. We do appreciate your taking the time to give us a review! Kent Scarbrough - General Manager More 

Miami, Florida
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This will be a first for me(writing review while still in the office and honestly...not a big fan of holiday inn more so as I am Stay bridge but I am a IGH rewards member nevertheless and I must say I am pretty disappointed. I'm in town with my wife and family for an event which were here 3 days... More 

Was this review helpful? Yes
Kent S, General Manager at Holiday Inn Gainesville-Lanier Centre, responded to this review

Thank you for your feedback. We are constantly doing renovations and improvements. It is our goal to make your stay a good one and we appreciate your letting us know about your experience. Kent Scarbrough - General Manager More 

ws
Top Contributor
66 reviews 66 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I saw other reviews and it took be aback. The hotel is not bad but come on 5 starts!!! No way! The room was not completely clean and the plumbing was sub-par. The morning breakfast was ok. It is just an old hotel that was renovated and is showing its age again.

Was this review helpful? Yes
Kent S, General Manager at Holiday Inn Gainesville-Lanier Centre, responded to this review

Thank you for your comments. We do try to provide a 5 star experience to every guests. Renovations are ongoing and we appreciate your feedback. Kent Scarbrough - General Manager More 

Spring Hill, Florida
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 18, 2015

This was the first time we have stayed at this hotel. We were in Gainesville to visit my son. The hotel appeared to be fairly new and was very well kept. Everything was clean and the staff was very helpful. The breakfast looked awesome but we opted to depart and not participate.The hotel is located in a very commercial area... More 

Was this review helpful? Yes
Kent S, General Manager at Holiday Inn Gainesville-Lanier Centre, responded to this review

Thank you for staying with us. We are certainly glad you found the stay an excellent one! Kent Scarbrough - General Manager More 

Redmond, Washington
Contributor
12 reviews 12 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed April 17, 2015

Arriving at the Holiday Inn there were 4 cars in the entire parking lot. I've been to this hotel twice through Priceline. After the first trip, I tried and hoped to avoid this location . Alas, I'm back... I'm rather rather torn regarding this property.. The employees were very nice. The room was very standard with a few negative exceptions.... More 

Was this review helpful? Yes
Kent S, General Manager at Holiday Inn Gainesville-Lanier Centre, responded to this review

We appreciate your feedback. I have addressed your concerns with you previously and have taken measures to be sure they are corrected. Thank you, Kent Scarbrough - General Manager More 

SW Ga.
Senior Contributor
28 reviews 28 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 12, 2015 via mobile

I have been here a week and will be here another 4 days. It is clean for the most part, the rooms are a very comfortable size, everything in bathroom works perfectly, beds are very comfy, very secure, some of desk staff are very nice, all of the housekeeping staff are very nice, one of the restaurant staff is very... More 

Was this review helpful? Yes 1
Kent S, General Manager at Holiday Inn Gainesville-Lanier Centre, responded to this review

Thank you for your comments. I will look into the issues you were having with the cable service and the internet. We apologize for any inconvenience this may have caused and will make every effort to correct this issue. Kent Scarbrough General manager More 

Pendleton, South Carolina
Contributor
16 reviews 16 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 6, 2015

My wife and I stayed here for an overnighter get away to grab a little R & R. The staff was polite, friendly and helpful from the beginning. I had ordered the romantic getaway option and while we were at dinner, they placed roses, champange, and chocolate dipped strawberries in the room. The beds was quite comfortable and the room... More 

Was this review helpful? Yes 2
Kent S, General Manager at Holiday Inn Gainesville-Lanier Centre, responded to this review

We are happy that your stay was a good one. It is always our goal to provide the best possible experience. Kent Scarbrough - General manager More 

Venice, Florida
Top Contributor
155 reviews 155 reviews
21 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed January 17, 2015

I have stayed at this hotel many, many times. It is a bit cavernous.......have to walk a long way to the room. But rooms are nice, quiet and comfortable. There is a bar lounge that is ok and usually have a specialty for dinner. Great buffet breakfast in the morning. Price also good.

Was this review helpful? Yes 2
Kent S, General Manager at Holiday Inn Gainesville-Lanier Centre, responded to this review

Thank you for taking the time to review us. We are the largest hotel in town and always try to provide the best possible service. We are so glad to know we succeeded in our goal with your stay!! Kent Scarbrough General Manager More 

Rome, Georgia
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed January 12, 2015

Check in was easy and the clerk was friendly. I was here on business and my GPS totally could not locate the address of my meeting. After driving around for 45 minutes, I returned to the hotel and the front desk clerk went above and beyond to help me find my meeting. My only problem has been that the internet... More 

Was this review helpful? Yes 2
Kent S, General Manager at Holiday Inn Gainesville-Lanier Centre, responded to this review

I am glad to hear that our staff when above and beyond for you. I will check your room number and see what the issue may be with your reception. Thank you for staying with us! Kent Scarbrough - General Manager More 

Melbourne, FL
Senior Contributor
42 reviews 42 reviews
19 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed January 12, 2015

This hotel was very convenient after a trip the emergency room at the nearby hospital. It was very clean, friendly and quite and had the best breakfast presentation that I have ever seen at an included breakfast. Would definitely go out of my way to stay there again.

Was this review helpful? Yes
Kent S, General Manager at Holiday Inn Gainesville-Lanier Centre, responded to this review

Thank you so much for the kind review. We hope to see you again soon!!! Kent Scarbrough - General Manager More 

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