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All 2 Fayetteville hotels

Holiday Inn Express Fayetteville

2.5 of 5 Motel   |   140 East Lanier Avenue, Fayetteville, GA 30214
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Ranked #2 of 2 Hotels in Fayetteville
A recent review
3 of 5 stars Reviewed August 8, 2014
Ratboy859 Lowell, North Carolina
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56 reviews from our community

Traveler rating
    24
    13
    10
    5
    4
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14
10
8
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
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English first
Lowell, North Carolina
Top Contributor
79 reviews 79 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed August 8, 2014

Stayed for a business trip in the Atlanta, GA area. There was one staff member, Judy, that did an outstanding welcoming upon arrival. I was greeted warmly and provided with lots of information concerning the local area. The hotel's outside appearance fits style within the city limits. It's a two-story hotel, however, all the room doors are exposed to the... More

Was this review helpful? Yes
Santu P, Director of Sales at Holiday Inn Express Fayetteville, responded to this review

Thank you for staying with us here at the Holiday Inn Express-Fayetteville, Georgia and providing us with your valuable feedback. We always try our best to ensure we meet our guests needs and expectations and on this occasion we apologize for your disappointment. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations, and... More

Auburn
1 review
2 of 5 stars Reviewed July 6, 2014 via mobile

I recently stopped here for the night on a business trip through the area. Although almost totally inept, the staff was quite pleasant. Unlike most modern hotels, there are no inside corridors, only exterior doors facing a courtyard/pool. Upon entering the room I immediately detected a strong mildew smell that played havoc with my allergies for the remainder of the... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Fayetteville, responded to this review

Dear Bgxsd, Thank you for taking the time to provide feedback on your stay. It is unfortunate the room conditions prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the... More

Winston Salem, North Carolina
Top Contributor
134 reviews 134 reviews
27 hotel reviews
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed June 23, 2014

This was an unusual Holiday Inn Express. It's an older property with exterior corridors shaped like a U with a small pool in the middle. It's in a central location, downtown Fayetteville, near the court house and has plenty of parking. The entrance is off of a one way street so you may need to go around the block to... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Fayetteville, responded to this review

Dear LadyZady, Thank you for writing a detailed review on your recent stay. I am delighted to read you enjoyed your breakfast experience and thank you for your wonderful comments regarding the staff. Please know it was a great pleasure serving you and that we will always do our best to ensure you enjoy your stay with us. On the... More

Huntsville, Alabama
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 20, 2014

This hotel is really showing its age. We've stayed here from time to time while visiting family but this overnight may be our last. The desk person was very pleasant and the bedding has been upgraded. The breakfast was standard but satisfactory. However, the room carpets are old, the chair and sofa were dirty. Also, on this warm Georgia night,... More

Was this review helpful? Yes
Santu P, Director of Sales at Holiday Inn Express Fayetteville, responded to this review

Thank you for staying with us here at the Holiday Inn Express - Fayetteville, Georgia and providing us with your valuable feedback. We always try our best to ensure we meet our guests needs and expectations and on this occasion we apologize for your disappointment. We take our guest comments very seriously and always strive to provide comfortable and friendly... More

Washington, United States
Top Contributor
90 reviews 90 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed May 12, 2014

This motel is an outstanding place to stay; the staff was extremely helpful and friendly. They even allowed us a late check-out so we could change our clothes after attending Easter Services. The room was very clean, the breakfast fresh and very adequate for the price paid. We would definitely stay here again if in the area.

Was this review helpful? Yes
Santu P, Director of Sales at Holiday Inn Express Fayetteville, responded to this review

Thank you Karen M for staying with us here at the Holiday Inn Express Fayetteville, I will share with the TEAM of your experience at our location, we are happy that you enjoyed your stay and would love for you to return again! Judy Wright More

Sydney, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 23, 2014

My family travelled from Sydney, Australia to Georgia, USA to attend my son's wedding. We stayed at the Holiday Inn Express @ Fayetteville, Georgia and we sure had the best meals and hospitality extended to us everyday at the hotel. Judy and her dedicated team of staff provided us the southern hospitality, friendly service and warmth, The hotel is rather... More

Was this review helpful? Yes 1
Santu P, Director of Sales at Holiday Inn Express Fayetteville, responded to this review

Hello Elviefon I want to Thank You for taking the time to review the Holiday Inn Express Fayetteville, Georgia, first let me say I am glad you made it home safely! It was truly a pleasure serving you and your family during the special event! A wedding always brings the family together, hopefully you will get an opportunity to visit... More

Atlanta, Georgia
Contributor
11 reviews 11 reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed February 11, 2014

Me and the family stayed here for a week. I wanted to check out immediately upon arrival after seeing my room but we were tired and decided to stay. Once I entered the room I had trouble closing the door and getting the door to lock. The wind could push this door open. After slamming it the door seemed shut.... More

Was this review helpful? Yes 1
Santu P, General Manager at Holiday Inn Express Fayetteville, responded to this review

Thank you for taking the time to review our location, as we use your comments to improve our guest experience, we are sorry we did not meet your expectations. Please be assured this has been brought to managements attention and we are addressing your concerns. If you would like speak to someone directly about your issues I would like to... More

Atlanta, Georgia
Top Contributor
68 reviews 68 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed January 25, 2014

Love the history of this property. It offers a charming location on the square. Ask for a room facing the square. You can walk to the Tavern. Easy access. Great breakfast in the am. The staff have all been willing to help and attend to any question or extra need. We have stayed at this property a total of about... More

Was this review helpful? Yes 1
Santu P, Director of Sales at Holiday Inn Express Fayetteville, responded to this review

Hello Oscarsmama45, Thank you for your review, we apprecaite your taking the time to keeping us informed of what our guest are saying about us and our property, we use what the guest are saying to make improvements, and thank you for your feed back. Judy Wright More

Tupelo, Mississippi
Contributor
15 reviews 15 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 11, 2014

Excellent stay. No issues with the room. Housekeeping was great. my 5 year old son loved the pancakes as well as sausage links. of course im the omelet guy. will definitely stay again. hopefully the summer so we can take advantage of the pool.

Was this review helpful? Yes
Santu P, Director of Sales at Holiday Inn Express Fayetteville, responded to this review

Thank you for taking the time to share your comments with Tripadvisor regarding your stay with us at Holiday Inn Express - Fayetteville, GA. We are always very happy when a guest comments about the wonderful service they have received. We value you as our guest and look forward to your Summer visit! Judy Wright DOS More

Memphis, Tennessee
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 6, 2013

The staff was very helpful and friendly. We wish to express a special thanks to Desk Clerk Judy. We needed directions around the area. Judy provided excellent directions and always with a smile and patients. I will definitely stay at the Holiday Inn Express on my next visit to Fayetteville, Ga. The unique design of the hotel was also well... More

Was this review helpful? Yes 1
Santu P, General Manager at Holiday Inn Express Fayetteville, responded to this review

We are so happy to hear you enjoyed staying with us! Our staff is great and love to help out. Can not wait see you again! Have a great one! Front Desk Manager Katelyn More

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Additional Information about Holiday Inn Express Fayetteville

Address: 140 East Lanier Avenue, Fayetteville, GA 30214
Phone Number:
Location: United States > Georgia > Fayetteville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Fayetteville 2.5*
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Also Known As:
Holiday Inn Express Fayetteville Hotel Fayetteville
Holiday Inn Fayetteville
Fayetteville Holiday Inn

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