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GHL Hotel Sunrise

Av Newball 4-162, San Andres, San Andres Island, Colombia
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GHL Hotel Sunrise
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Ranked #8 of 24 Hotels in San Andres
A recent review
3 of 5 stars reviewed 3 weeks ago
SandraMile1113 Katy, Texas
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Katy, Texas
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We booked this hotel because the pictures and reviews were pretty decent but I was not really impressed. The floors were not very clean and didn't feel comfortable walking barefooted. The bathrooms were in desperate need of maintenance specially the showers and the bathroom had an awful sewer smell at all times. We had to book two rooms because it... More 

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GHLHOTELSUNRISE, General Manager at GHL Hotel Sunrise, responded to this review
Google Translation

Reciba un cordial saludo en nombre de todo el personal que conforma el hotel GHL Relax Sunrise. Ante todo le... More 

Bogota, Colombia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The first room we stayed in was for 6 hours. It had a musty smell,the furniture was dirty and looked beaten, but the worst was the tub, scratched,dirty,and rusted,I wouldn't wash my dog there. We asked repeatedly for another room that day, but we were turned down. We finally got the head of security to look at the room (606... More 

Was this review helpful? Yes 2

Travelers are raving about these San Andres hotels

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 20, 2015 via mobile

This hotel was booked by a family member..after reading the reviews we didnt know what to expect. The hotel was lovely! What a great location, over looking the private beach and pool. lovely staff, great food.. yes it is a little run down but not as bad as people are making out. It did smell damp at first, but its... More 

Was this review helpful? Yes 2
GHLHOTELSUNRISE, General Manager at GHL Hotel Sunrise, responded to this review
Google Translation

Para la familia GHL Relax Sunrise es importante conocer su evaluación sobre nuestro servicio. Cada día trabajamos por mejorar la... More 

Bogota, Colombia
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 18, 2015

The location of the hotel is just amazing, not to mention the premium view of the ocean that you get, is just 10 minutes away from downtown San Andrés, there's a variety of family and couple plans in the hotel, from karaoke nights to personal massages. The swimming pool is vast, the meals are served buffet style, there's an option... More 

Was this review helpful? Yes 2
GHLHOTELSUNRISE, General Manager at GHL Hotel Sunrise, responded to this review
Google Translation

Muchas Gracias por sus comentarios y felicitaciones, es para nosotros muy valioso conocer su opinión y su experiencia en el... More 

Bogota, Colombia
Level Contributor
2 reviews
1 of 5 stars Reviewed June 9, 2015

This hotel is old with really dirty rooms no good tv signal and the wors service, also the wifi does not woirk in the rooms and the rooms somehow block the datas from the cell phone providers, i had to go out to the balcony to get data. From check out to anything you do the staff is very rude... More 

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GHLHOTELSUNRISE, General Manager at GHL Hotel Sunrise, responded to this review

Yours sincerely on behalf of all the staff that makes the hotel GHL Sunrise Relax. First of all we thank you for the information you supply us, about the situations presented with the services we offer. We apologize sincerely for any inconvenience this could have caused while we will take steps to ensure that similar incidents do not recur. Please... More 

London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 3, 2015

The best location probably, the hotel is good ( Need some refurbishing urgent ), but again with locations like that there is room bit you can forget about, plus the service staff is very friendly, ( not front reception... )

Was this review helpful? Yes 1
GHLHOTELSUNRISE, General Manager at GHL Hotel Sunrise, responded to this review
Google Translation

Para la familia GHL Relax Sunrise es importante conocer su evaluación sobre nuestro servicio. Cada día trabajamos por mejorar la... More 

Santiago, Chile
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed May 28, 2015

This resort is 10 minutes away from downtown San Andres. The building is a bit old but is under restoration, it surely had better days. The service provided is great considering check in/out times, as you can still use the facilities even if already checked out (including towels for the swimming pool!). The meals for breakfast and dinner is average,... More 

Was this review helpful? Yes
GHLHOTELSUNRISE, General Manager at GHL Hotel Sunrise, responded to this review
Google Translation

Reciba un cordial saludo en nombre de todo el personal que conforma el hotel GHL Sunrise deseándole éxitos en sus... More 

Sao Paulo, SP
Level Contributor
26 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 21, 2015

After reading a lot of comments, we decided to book this hotel and were still worried. But after we got there, staff was very nice, our room was always clean, and even when we didn't want new towels or sheets, we'd go back to our room to find new ones. Breakfast had many options and although the Wifi is not... More 

Was this review helpful? Yes
GHLHOTELSUNRISE, Gerente at GHL Hotel Sunrise, responded to this review
Google Translation

Muchas Gracias por sus comentarios y felicitaciones, es para nosotros muy valioso conocer su opinión y su experiencia en el... More 

Valledupar, Colombia
Level Contributor
66 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed April 6, 2015

Me and my friends went there despite the awful reviews we read, and were happy to find out that it wasn't that bad. Yes they are renovating and yes the bathrooms are a bit old but what do you expect from a 20 year old hotel? We talk to the girl in the front desk and she explained they were... More 

Was this review helpful? Yes
GHLHOTELSUNRISE, Gerente at GHL Hotel Sunrise, responded to this review
Google Translation

Para la familia GHL Relax Sunrise es importante conocer su evaluación sobre nuestro servicio. Cada día trabajamos por mejorar la... More 

Cartagena District, Colombia
Level Contributor
70 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed April 6, 2015

About my experience I can say that the hotel has everything you need if you don´t plan to spend most of the time in the hotel. The rooms are OK, all of them have a beautiful view at the sea and the quality of the rest is good. The breakfast was the best aspect at the hotel because you can... More 

Was this review helpful? Yes
GHLHOTELSUNRISE, Gerente at GHL Hotel Sunrise, responded to this review
Google Translation

Muchas Gracias por sus comentarios y felicitaciones, es para nosotros muy valioso conocer su opinión y su experiencia en el... More 

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