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All 8 East Point hotels

Hilton Garden Inn Atlanta Airport North

3.0 of 5 Hotel   |   3437 Bobby Brown Parkway, East Point, GA 30344
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82%
Ranked #1 of 8 hotels in East Point
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed February 2, 2013
Lynrd24 Tampa, Florida
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267 people have reviewed this hotel

Traveler rating
    130
    90
    32
    10
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Garden Inn Atlanta Airport North
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Tampa, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed February 2, 2013

Having visited most hotels around the Atlanta airport, this hotel has become my first choice when business has me in the Atlanta area. From the front desk, resturant and housekeeping staff to the comfortable accomodations, the quality of this hotel is unsurpassed! A true home away from home. From the moment I arrive to the day I check out, interaction... More

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Neil P, Manager at Hilton Garden Inn Atlanta Airport North, responded to this review

Thank you for taking time to share your recent experience at our hotel. We are glad that you enjoyed our hospitality and we appreciate your comments about our staff. We pride ourselves on the level of service we provide to each and everyone of our guests and make them feel at home. We look forward to seeing you soon at... More

beatricepugzilla
Top Contributor
59 reviews 59 reviews
50 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed February 1, 2013

Was a little put off by the reviews that the staff was not up to par at this HGI but decided to book for a quick one night stay. The front desk staff was more than welcoming and professional. When walking to the room and to the fitness center (thanks for the wipes! most hotels do not provide or the... More

Was this review helpful? Yes
Neil P, Manager at Hilton Garden Inn Atlanta Airport North, responded to this review

Thank you for taking time to give us feedback on your recent stay at our Hilton Garden Inn Atlanta Airport North. We are glad that you were happy to see dis-infectant wipes in fitness center. I have shared your positive comments to our breakfast hostess and other staff members at our hotel. We have addressed your concern on our housekeeping... More

Durham, North Carolina
1 review
5 of 5 stars Reviewed January 30, 2013

I have stayed at this hotel many times for my travels to Atlanta. The restaurant is a pleasant atmosphere to have a drink or to unwind after a long day at work. As a Diamond Member, the staff has always been attentive to my request both on Monday's when I typically check-in and throughout the week. When I past the... More

Was this review helpful? Yes
Neil P, Manager at Hilton Garden Inn Atlanta Airport North, responded to this review

Thank you for taking time to give us feedback on our hotel, Hilton Garden Inn Atlanta Airport North. We pride ourselves in making our hotel "a home away from your home". I have shared your positive comments to Michelle and other staff members about their professional demeanor, and they truely reflect the hospitality we provide at our hotel. Thank you... More

Wichita, KS
Top Contributor
149 reviews 149 reviews
110 hotel reviews
182 helpful votes 182 helpful votes
2 of 5 stars Reviewed January 27, 2013

I have stayed at this location several times over the past couple of years. I love the proximity to the airport. Outside of that; however, this hotel has gone straight south. The front desk staff was ok, but not overly pleasant. My room had a very strong mildew smell. I went down to the restaurant for dinner. I ordered a... More

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Neil P, Manager at Hilton Garden Inn Atlanta Airport North, responded to this review

Thank you for taking the time to write a review about your recent stay with us. We sincerely appreciate your feedback and we are very sorry you were unhappy with our restaurant service. Please call me at 404-477-6615 so I can better understand your experience and explain the steps that have been taken in order to prevent this from happening... More

Albuquerque, New Mexico
1 review
3 of 5 stars Reviewed January 26, 2013

Stayed here to overnight both ways on a trip. Both times we ate in the restaurant and the service was very slow. The food quality was OK, just had to wait a very long time to get it. On both visits, we were seated immediately, they took our order but it took 30 minutes to get it. on the last... More

Was this review helpful? Yes
Neil P, Manager at Hilton Garden Inn Atlanta Airport North, responded to this review

Thank you for taking the time to write a review on our hotel. We pride ourselves on the level of service we provide and we take great care in rectifying any problems you may have experienced during your stay with us. We have taken appropriate steps to ensure that delay in service will not re-occur in future. Please do not... More

Macon, Georgia
Top Contributor
51 reviews 51 reviews
36 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed January 20, 2013 via mobile

Stayed here the night before a flight.... Very clean property, good breakfast. Staff was nice enough, though not impressive. No problems. Shuttle was on time. We will stay again in March. Property is a little hard to find, till you are right up on it. Loved the park and fly.

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Columbia
1 review
2 of 5 stars Reviewed January 20, 2013

Enough said!!!! I do not think my review would be any help to you as a traveler who might be looking for a satisfing place to stay. Your food service needs major overhaul. Your people need second mile customer service.

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Philadelphia, Pennsylvania
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 18, 2013

Facility and decor was nice and updated but room was another issue. Dirty coffee cups with lid cover had some sort of dried scum on it. Toilet seat slid all over...no USA Today for a Diamond member...slow check in. Still a quality brand but this stay irritated me.

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Buckhead, GA
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed January 13, 2013

From check in to check out this was the most horrible experience I have ever had with a Hilton Property and I have stayed in many. While yes the room was comfortable and clean the staff was the worst therefeore the customer service was lousy. After finally getting checked in on Friday night with not the friendlist of of staff... More

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Neil P, Manager at Hilton Garden Inn Atlanta Airport North, responded to this review

Thank you for taking time to give us a feedback on your stay at our hotel. I would like to extend my sincere apologies that your stay at our hotel wasn't perfect. Please call me directly at 404-477-6615 so I can resolve this matter. I am committed to providing an excellent hotel experience for each one of our guests and... More

Las Vegas, Nevada
2 reviews
5 of 5 stars Reviewed January 4, 2013

I arrived 3 hours before check-in time, but a room was ready, so I was checked-in. The room was spacious and very clean. Monica and Raymond at the front desk were very friendly and helpful. Monica even called my room to see if I had any problems accessing the free Wi-Fi. The printer in the business center wasn't working, so... More

Was this review helpful? Yes
Neil P, Manager at Hilton Garden Inn Atlanta Airport North, responded to this review

Thank you for your positive comments about your recent stay and about exceptional service provided by our staff at Hilton Garden Inn Atlanta Airport North. I have relayed your comments to staff members who provided you with exceptional service. We look forward to seeing you in not too distant future at the Hilton Garden Inn Atlanta Airport North. More

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Additional Information about Hilton Garden Inn Atlanta Airport North

Address: 3437 Bobby Brown Parkway, East Point, GA 30344
Phone Number:
Location: United States > Georgia > East Point
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Atlanta Airport North 3*
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Also Known As:
Hilton Garden Inn Atlanta Airport North Hotel East Point

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Hilton Garden Inn Atlanta Airport (North) hotel located only 1 mile north of Hartsfield-Jackson Atlanta International Airport. No worries on transportation as this Atlanta airport hotel provides complimentary 24-hour Atlanta airport hotel shuttle service. A top choice among other Atlanta airport hotels, the Hilton Garden Inn Atlanta Airport North is perfect in so many ways. Whether you're a discerning business professional or excited leisure traveler, guests will truly love the hotel’s amenities and most importantly their location. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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