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Hilton Garden Inn Atlanta Airport North

Certificate of Excellence
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3437 Bobby Brown Parkway, East Point, GA 30344
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Hilton Garden Inn Atlanta Airport North
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Hilton Garden Inn Atlanta Airport North
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361 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Garden Inn Atlanta Airport North
See the most recent reviews
Algonquin, IL, United States
1 review
3 of 5 stars Reviewed April 1, 2014

The hotel itself met my standards but the staff just seemed like they didnt want to help and we had to pull their leg or make negative comments for them to want to resolve any issues we were having. we had packages delivered for a conference we were holding and we had several packages to move from the front desk... More 

Review collected in partnership with Hilton Garden Inn

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Neil P, Guest Relations Manager at Hilton Garden Inn Atlanta Airport North, responded to this review

Dear Dana, Thank you for letting us know about your recent stay with us at the Hilton Garden Inn Atlanta Airport Hotel. I want to sincerely apologize about the lack of service from the staff, as they are there to meet the needs of our guests and conference attendees. We strive for each guest to feel welcome and our staff... More 

Franklin, Tennessee
Top Contributor
1,325 reviews 1,325 reviews
138 hotel reviews
478 helpful votes 478 helpful votes
4 of 5 stars Reviewed March 28, 2014

Chose to stay here because of proximity to airport. The hotel is a little worn in areas and rooms are average. The heat and air unit did not work that well and was loud. The front desk service the evening I arrived was fair but did not offer any advice on breakfast, wifi or shuttle. The morning service was very... More 

Was this review helpful? Yes 1
Neil P, Guest Relations Manager at Hilton Garden Inn Atlanta Airport North, responded to this review

Dear Anthony, Thank you for your recent review of our Hilton Garden Inn Hotel close to the Hartsfield-Jackson Atlanta International Airport. I’m glad during your stay with us you enjoyed your breakfast and service at our on-site restaurant, The Garden Grille & Bar. We take all guests’ feedback very serious, and we sincerely appreciate you taking time to let us... More 

1 review
4 of 5 stars Reviewed March 24, 2014

We were there for one night on our way home from New Orleans. The hotel was exactly what we needed and expected. I try to stay in Hilton Garden Inns as they are most reliable and this hotel was no exception.

Review collected in partnership with Hilton Garden Inn

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Neil P, Guest Relations Manager at Hilton Garden Inn Atlanta Airport North, responded to this review

Dear Chris, Thank you for taking the time to review our Hilton Garden Inn Atlanta Airport North Hotel. We appreciate the kind words and you for sharing them with us. I’m glad that we were able to provide exactly what you needed during your trip from New Orleans. We hope to you’ll come stay with us the next time you... More 

Williamsburg, United States
1 review
5 of 5 stars Reviewed March 21, 2014

Had to stay overnight because of canceled flight and booked room here because of past experiences with Hilton Garden Inn. One of the better I stayed at. It is a little more expensive than the others I've stayed, but that can be expected in a large city, and near airport. The shuttle was the best part, it took us to... More 

Review collected in partnership with Hilton Garden Inn

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Neil P, Guest Relations Manager at Hilton Garden Inn Atlanta Airport North, responded to this review

Dear Harley, Thank you for great review of our Hilton Garden Inn Atlanta Airport North Hotel. I’m glad that you enjoyed your stay with us and that you were able to take advantage of our complimentary shuttle service. Thank you again for the great review of our Hartsfield-Jackson Atlanta International Airport hotel. We look forward to your next visit. Warm... More 

Columbus, Georgia
Senior Contributor
40 reviews 40 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 20, 2014

The hotel was clean, staff was friendly, and the location was convenient. Close to the airport and interstate. The only negative was the waitress assigned to the table we sat at during breakfast. She didn't introduce herself until about 15 minutes after we had been in the breakfast area and after I requested the tab, a noticeable amount of time... More 

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Neil P, Guest Relations Manager at Hilton Garden Inn Atlanta Airport North, responded to this review

Dear Misty, Thank you for letting us know about your recent stay with us at the Hilton Garden Inn Hotel by the Atlanta Airport. I’m glad that our hotel’s convenient location to I-85 was the perfect choice for your visit to Atlanta. I want to apologize for the waitress’ lack of service that morning and I’m glad another waitress was... More 

Bainbridge, United States
1 review
5 of 5 stars Reviewed March 18, 2014

The stay was very nice. After long days of working in film industry, coming to a place of relaxation was nothing but a plus. The atmosphere was very pleasant and the bed was very comfortable and clean. I am hooked on the HILTON GARDEN!!!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Neil P, Guest Relations Manager at Hilton Garden Inn Atlanta Airport North, responded to this review

Dear Shaletta, Thank you for such an outstanding review of our Hilton Garden Inn Hotel by the Atlanta Airport. We’re so happy that you were able to relax in a clean and comfortable room after a long day. That is the type of guest experience we strive to provide. We would love to welcome you back the next time you’re... More 

Athens, GA, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 15, 2014

This hotel was very clean, comfortable, and convenient for travelers through Hartsfield-Jackson Airport. I checked in for a night prior to an early flight out. I had a great night's rest before leaving for the airport. It was great to leave my car at the hotel using a park and fly rate, not having to worry about parking elsewhere. I... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Neil P, Guest Relations Manager at Hilton Garden Inn Atlanta Airport North, responded to this review

Dear Demarrio, Thank you for the fantastic review of our Hilton Garden Inn Hotel by the Atlanta Airport. It’s great to hear that you had a comfortable and relaxing stay with us before flying out of the Hartsfield-Jackson Atlanta International Airport. For our guests’ convenience we do offer a Stay, Park, and Go package that includes parking, hotel room, and... More 

Portland Oregon
Top Contributor
101 reviews 101 reviews
24 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed March 8, 2014 via mobile

Good location average service small rooms good shuttle service average restaurant average alternative restaurant to walk to. ...,.......................................,,,.,.......................................

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Neil P, Guest Relations Manager at Hilton Garden Inn Atlanta Airport North, responded to this review

Dear WestsideChuck, Thank you for letting us know about your recent stay with us at our Atlanta Airport hotel. I’m glad our hotel’s close proximity to the Hartsfield-Jackson Atlanta International Airport was convenient for your stay. We are happy your enjoyed your stay and we hope to welcome you back to the Hilton Garden Inn Atlanta Airport North. Safe travels,... More 

Bonaire, GA
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 26, 2014

Minutes from the airport yet the room was completely quiet. Staff was friendly and efficient. The full breakfast was great. Would definitely stay again even though we had difficulty finding the hotel when we approached from a different direction after going out for dinner.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Neil P, Guest Relations Manager at Hilton Garden Inn Atlanta Airport North, responded to this review

Dear mjm47, Thank you for the excellent review of our Hartsfield-Jackson Atlanta Airport hotel. I’m glad that you enjoyed the breakfast provided by our on-site restaurant, the Great American Grill. We strive to provide our guests with the best stay possible. We look forward to welcoming you back to our Hilton Garden Inn Atlanta Airport North Hotel. Best wishes, Patrick... More 

Charlottesville, Virginia
Top Contributor
104 reviews 104 reviews
32 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed February 21, 2014

I suddenly trapped in Atlanta by the January snow fiasco. I was very pleased to find a room open. The hotel operates a shuttle every few minutes. Shuttle driver was friendly and helpful. The desk staff (1) was pretty harried but remained cheerful and handled things efficiently. The room was fine. There were no problems with jet noise. As I... More 

Was this review helpful? Yes
Neil P, Guest Relations Manager at Hilton Garden Inn Atlanta Airport North, responded to this review

Dear Valued Guest, Thank you so much for reviewing our hotel by the Atlanta Airport. I hate to hear that the snow storm stranded you in Atlanta but I’m glad we were able to welcome you and provide with you a clean and comfortable room. Here at the Hilton Garden Inn Atlanta Airport Hotel we do offer a complimentary Wi-Fi... More 

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