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Courtyard Atlanta Airport West

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3400 Creek Pointe Drive, East Point, GA 30344
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Courtyard Atlanta Airport West
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Courtyard Atlanta Airport West
Courtyard Atlanta Airport West
Courtyard Atlanta Airport West
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124 reviews from our community

Traveler rating
    43
    51
    10
    9
    11
See reviews for
28
26
12
39
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Courtyard Atlanta Airport West
See the most recent reviews
uncamom
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed March 30, 2013 via mobile

I decided to get the park and stay package on my way to Jamaica. I checked in on a Friday night. The hotel was busy but the rooms were clean and the bed was very comfortable. The breakfast buffet was also very good. I left my car there for 5 days close to the front doors. Upon my return my... More 

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Macon, Georgia
1 review
1 of 5 stars Reviewed March 26, 2013

I recently stayed on this property and I have never experienced such poor customer service. I was there for 2 nights. The parking was so poor that I and other guests as well had to park in front of the hotel in the driveway blocking thru traffic. I kept getting up in the middle of the night to make sure... More 

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Roanoke, USA
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 24, 2013

Above average hotel and has every perk you'd want. Arrive expecting to get what you pay for and you won't be disappointed. I would stay there again. Dinner at bar or restaurant will exceed your expectations for a Marriott.

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Atlanta, Georgia
Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 19, 2013

This was the first Courtyard Marriott that I did not want to leave. The property is so well kept with nothing out of place in the common areas. The entire lobby area is well decorated and a great place to meet friends and coworkers or lounge until flight time. The shuttles are ready when you are ( when arriving or... More 

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Contributor
14 reviews 14 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 14, 2013 via mobile

Very nice, clean towels both days, even without asking! Great breakfast!!! Nice service!!!! Overall happiness! Comfortable bed is the most important and it was great!!!!!!! Fridge, coffee, shampoo, conditioner all provided.

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Boca Raton, Florida
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 27, 2013

We booked this place through priceline and we have no idea how this place will be till we reached there. Hotel appearance itself shocked us and also the rooms. The room was spacious, clean and nicely decorated. Only facility we couldn't get is complimentary breakfast. They had breakfast but we have to pay. Since I had a small kid, breakfast... More 

Was this review helpful? Yes
MDougsiyeh_12, Manager at Courtyard Atlanta Airport West, responded to this review

Thank you so much for the wonderful review! We greatly appreciate your comments and thank you for sharing them on the Trip Advisor website. More 

Cleveland, Tennessee
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 24, 2013

nice hotel with incredible service. Designed well and decorated very beautifully. Located across from tons of shopping and eating places. My only issue was that bit wasn't cheap. There was no continental breakfast and the rooms were pretty expensive. Compared to other hotels in the area...I am sure it is the same, but it was just pricey for a school... More 

Was this review helpful? Yes
MDougsiyeh_12, Manager at Courtyard Atlanta Airport West, responded to this review

Thank you so much for the wonderful review! We greatly appreciate your comments and thank you for sharing them on the Trip Advisor website. Thank you also for recognizing our staff who works so hard to please our guests. We will revisit our breakfast buffet to add more quality. Comments such as yours mean a great deal to us, and... More 

Atlanta, Georgia
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 27, 2013 via mobile

I booked this room using my point and got there very late. I was told all the rooms we're booked for the free stays but we were given an upgrade to the Jr. Suite. The room was spacious, clean and had two of everything just about! The only thing is the location which was not too bad but you have... More 

Was this review helpful? Yes
MDougsiyeh_12, General Manager at Courtyard Atlanta Airport West, responded to this review

Wow! What a wonderful compliment! THANK YOU SO MUCH! We greatly appreciate this wonderful review on the TripAdvisor website. Thank you for being a loyal customer and your return visits are the highest compliement we can receive. Comments such as yours mean a great deal to our team. Thank you also for recognizing staff who work so hard to please... More 

Grand Cayman
Top Contributor
209 reviews 209 reviews
67 hotel reviews
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed January 1, 2013

If you are traveling via Atlanta airport and need a hotel, there are many to choose from, this one may not be one. I had two stay this month and I found the beds are terrible. This hotel doen't offer free breakfast as others in the area like Hampton Inn next door. The staff is friendly and the place is... More 

Was this review helpful? Yes
MDougsiyeh_12, General Manager at Courtyard Atlanta Airport West, responded to this review

Dear Valued Guest, It is with great concern that I address an incident you experienced with our bed . After hearing of this issue, I would like to make an apology on behalf of our company. We are taking all the necessary steps to make sure that this type of problem does not happen again. Our company values all of... More 

Fort Lauderdale, Florida
Contributor
14 reviews 14 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 27, 2012

The hotel, room and staff were all very nice. The room was very clean and had everything you need. The staff was very friendly. The only thing that needed improvement was the breakfast buffet. The selection and quality were very poor for $11.95. Eat elsewhere.

Was this review helpful? Yes 1
MDougsiyeh_12, General Manager at Courtyard Atlanta Airport West, responded to this review

Thank you so much for the wonderful review! We greatly appreciate your comments and thank you for sharing them on the Trip Advisor website. Thank you also for recognizing our staff who works so hard to please our guests. We will revisit our breakfast buffet to add more quality. Comments such as yours mean a great deal us, and I... More 

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