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All 8 East Point hotels

Courtyard Atlanta Airport West

3.0 of 5 Hotel   |   3400 Creek Pointe Drive, East Point, GA 30344
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75%
Ranked #4 of 8 hotels in East Point
A recent review
5 of 5 stars reviewed 1 week ago
Joseph T Oak Ridge, Tennessee
  • Reviews (88)
  • Photos (26)
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  • Room tips (20)
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88 people have reviewed this hotel

Traveler rating
    33
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    6
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28
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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English first
Oak Ridge, Tennessee
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We chose this location due to the park and fly option since we were flying out of the country. The reviews led us to this property. I would like to begin by saying Darrius at the front desk was OUTSTANDING!!! He was so much help and so courteous just like other reviewers claimed. It was such a pleasure dealing with... More

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Senior Contributor
32 reviews 32 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently spent the night here before we flew out of the country. The employees at the front desk were SO nice! The main reason we used this property was their "Park and Fly" since we needed to leave our car for an extended time. At the end of our trip, our flight back to Atlanta was cancelled and we... More

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Lancaster, Pennsylvania
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed one night while attending a business meeting in the hotel and had a very nice experience. Everyone that I came in contact with (front desk, shuttle driver, housekeepers, etc.) were all very friendly and professional. The room was very spacious, clean and comfortable. I was surprised, however, that the furniture in the lobby / sitting area was tattered... More

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Beverly Hills, Michigan
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The price of the (normal, regular) room gave me sticker shock. When I arrived and viewed my room I was disgusted. Not only was the carpet totally stained, as in filthy spotted, but the room was poorly appointed for the price. The bed was NOT comfortable, and I am thankful I only stayed 2 nights. I was further disappointed when... More

Was this review helpful? Yes 1
Hixson, TN
Contributor
19 reviews 19 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed June 4, 2014

This area looks really nice and is about 10 minutes away from the airport but is a choice that I personally regret. There is actually two hotels located on the same parking lot. The Hampton Inn and this Marriott Courtyard. I chose this hotel because of the "Park here, Fly there" program--which was a mistake. First let me start with,... More

Was this review helpful? Yes 5
Courtyard3400, General Manager at Courtyard Atlanta Airport West, responded to this review

Dear Guest I am glad our Guest Service Manger clearly understood your concerns and was able to address your issues. Let me assure you we take security very seriously, and we have officers patrolling the grounds and parking lot every night on the overnight shift. The night in question, an undercover officer was trying to diffuse a situation in our... More

Birmingham, Alabama
2 reviews
5 of 5 stars Reviewed May 29, 2014

We stayed two nights and visited Scott's Antique Market. It was great proximity to the hotel, lots of restaurants and shopping at this exit. We had a free breakfast both mornings! The area is busy at night. The rooms were clean and although the planes fly over, it did not interfere with our sleep.

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Birmingham, AL
Top Contributor
176 reviews 176 reviews
35 hotel reviews
78 helpful votes 78 helpful votes
2 of 5 stars Reviewed May 18, 2014

I have stayed at this and other Marriott properties when beginning my travel from ATL. Their Park & Fly along with their airport shuttle service being a big part of my choice. Saturday evening after a long travel day we called the front desk upon arrival and requested a shuttle, 15 minutes later I called again to ask if the... More

Was this review helpful? Yes 4
Kingston, Jamaica
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed May 9, 2014

This hotel is very close to the airport about 5 minutes drive. It was very clean and staff friendly, bed was comfortable. The mall across the road which also has restaurants is a plus. The negatives are the breakfast, which wasn't to my liking , the other negative was the TV reception which could have been better but all in... More

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1 review
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed May 9, 2014

I just had the absolute worst travel experience with this Marriott. I am a Marriott Rewards Silver Elite member and made reservations at this hotel a week prior to my arrival. Additionally several of my coworkers stay at this hotel. After traveling all day from Seattle to Atlanta and arriving late a night. I come in only to be told... More

Was this review helpful? Yes 8
Courtyard3400, General Manager at Courtyard Atlanta Airport West, responded to this review

Dear Jeremy H, I am thankful we were able to speak to gain better understanding about your reservation and compensation. As we discussed, guests are eligible for all Elite benefits of the Ultimate Reservation Guarantee when reservations are made through Marriott.com and have your Marriott Rewards account number associated with the reservation. We had established a rate code for your... More

Newton
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 15, 2014 via mobile

I travel to ATL periodically and this will be my hotel in the future. The property is clean and well maintained. Darrius at the front desk was exceptional at check in with a great attitude, efficiency and lots of advice on local eateries. The location is close enough to the airport for ease of access but not in the airport... More

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Additional Information about Courtyard Atlanta Airport West

Address: 3400 Creek Pointe Drive, East Point, GA 30344
Phone Number:
Location: United States > Georgia > East Point
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Atlanta Airport West 3*
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Also Known As:
Courtyard By Marriott Atlanta Airport West Hotel East Point

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Number of rooms
128

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