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Courtyard Atlanta Airport West

3.0 of 5 3400 Creek Pointe Drive, East Point, GA 30344
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Courtyard Atlanta Airport West
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Courtyard Atlanta Airport West
Courtyard Atlanta Airport West
Courtyard Atlanta Airport West
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114 reviews from our community

Traveler rating
    40
    49
    10
    7
    8
See reviews for
26
23
11
36
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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    (114)
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    (24)
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    (33)
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    (39)
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    (18)
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1 review
4 of 5 stars Reviewed 4 weeks ago

Flight was delayed and was placed into this hotel. I waited at the airport for 30 minutes since 1130 out in the cold for the hotel shuttle to pick up. I guess the shuttle stops at 11pm due to shifts. There should be some kind of notice that another shuttle comes to pick up when a phone call is made.... More 

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Elk Grove Village, Illinois
Top Contributor
61 reviews 61 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 5, 2015

As usual Courtyard is a nice and comfortable hotel. The facility is very nuce and the staff courteous and friendly. What baffles me is that in this day and age they still hava analog tv in the rooms. Digital and HD television is commonplace so their analog service is defenitely sub par.

Was this review helpful? Yes 1
VA
Contributor
18 reviews 18 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed December 31, 2014

This our worst travel experience... The staff wasn't professional and wasn't friendly, room wasn't very clean, mattress we slept on was disgustingly dirty ( I uploaded some pictures of the mattress... :-/ so some one can see before booking this hotel ) They gave us a free breakfast (which was very poor) and didn't even have any tea bags... Location... More 

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Memphis, Tennessee
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 20, 2014

Nice hotel and the staff was very polite. This hotel was in a very convenient location. We able to shop across the street from many different stores and restaurants. They allow us to check in when we arrive at eleven that Sunday morning. My only complaint was that the breakfast wasn't free and they charge I believe at least twelve... More 

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Courtyard3400, General Manager at Courtyard Atlanta Airport West, responded to this review

Thank you so much for your response. I noticed that you mentioned complimentary breakfast was not offered. Please note Oct 22- Dec 25th we published for all guests free hot breakfast for a limited time. I am sorry that this information was not shared with you. Our hotel after December 25th will implement the new Courtyard Bistro. The Bistro concept... More 

Top Contributor
81 reviews 81 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 10, 2014

They let us check in super early (9am). Room was perfect and we were able to wash clothes. Snacks are way overpriced ($4.50 for a candy bar!) But parking is free and the hotel is convenient to the interstate, shopping and eateries.

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Courtyard3400, General Manager at Courtyard Atlanta Airport West, responded to this review

Thank you so much for your comments. We love serving our guests and we hope to see you on your return to Atlanta. Thank you again for your response More 

New Haven, Connecticut
Contributor
15 reviews 15 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed November 8, 2014

Pros: clean and quiet, convenient to airport while not being AT the airport, friendly staff. Cons: Does not have the bistro like many other Courtyard properties, fitness center was unexpectedly closed for renovations, housekeeping was inconsistent, TV reception very poor with no HD channels. While the cons may sound petty to some, these are the types of amenities that make... More 

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Courtyard3400, General Manager at Courtyard Atlanta Airport West, responded to this review

Our staff thank you for your recent comments. We noticed that you rated us just OK on your last stay. It is always our staffs goal to please each and every guest. If we missed something we would like to know how we can improve our level of service in the future. More 

Top Contributor
68 reviews 68 reviews
44 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed November 7, 2014 via mobile

My opening line is that I AM BLOWN AWAY. I've stayed here a lot over the last few years and the team has always done a good to great job. This time, with a large crowd of my colleagues, renovations, and a last minute burst pipe/flood, this team has rocked! They not only did a great job taking care of... More 

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Blaine, Minnesota
Top Contributor
64 reviews 64 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 6, 2014

I was flying through Atlanta and needed a place to stay for the night. I picked this hotel because they had shuttle service to the airport. I was very pleased with the service, the cleanliness, the rooms, and everything really. If flying through again, I would stay here.

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1 review
5 of 5 stars Reviewed October 27, 2014

I live not far from this location, but it is a great place to stay because I wanted to have a night away from home and went on priceline.. I got this room for 67.00 plus fees for a total of $83.41. I checked in, super easy and cutesy little room, super soft towels, I loved the shower head, nice... More 

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Highlands
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 of 5 stars Reviewed October 27, 2014

There are many hotels surrounding the ATL airport and I initially chose this one because I had Marriott points. It will be my first choice from now on, based on my experience there last week. I was happy to find it just off the highway exit in a nice area with many restaurants and stores in the immediate vicinity. The... More 

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Additional Information about Courtyard Atlanta Airport West

Address: 3400 Creek Pointe Drive, East Point, GA 30344
Location: United States > Georgia > East Point
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Atlanta Airport West 3*
Number of rooms: 128
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Also Known As:
Courtyard By Marriott Atlanta Airport West Hotel East Point

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