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Crowne Plaza Atlanta Perimeter At Ravinia

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4355 Ashford Dunwoody Road, Dunwoody, GA 30346
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Crowne Plaza Atlanta Perimeter At Ravinia
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262 Reviews from our TripAdvisor Community

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New Orleans
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

I was in charge of a large meeting at the hotel. After have some issues in previous years, the event was a huge success. Vickie Brooks, Donald Singleton, Barry and Syid, Fred and KB made sure this event was a success. I enjoyed worked with all staff. The hotel upgrades are fantastic. Thank you for showing me how well the... More 

Helpful?
Thank Lewli69
Michael R, Manager at Crowne Plaza Atlanta Perimeter At Ravinia, responded to this review

Thank you so much for the great review of our hotel. It was a true pleasure hosting your event, and we are happy to hear you were pleased with our efforts in ensuring it was a success. I will be sure to share your great comments with the staff and we look forward to working with you again in the... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

Great hotel the staff is so nice very helpful the room was nice and clean the area is great about 15 minutes away from Atlanta but the mall across the street has everything you need. Great restaurants and bars in the area as well. The hotel looks like a rain forest inside.

Helpful?
Thank Julianna A
Michael R, Manager at Crowne Plaza Atlanta Perimeter At Ravinia, responded to this review

Thank you so much for your review of our hotel. We truly appreciate your feedback and are extremely pleased to hear you enjoyed your stay with us. A great guest experience is something we take great pride in, and I will be sure to share your positive comments with our staff. We hope you will visit us again soon! More 

Lexington, Kentucky
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW via mobile

WILL NEVER GO BACK!! My husband and I have stayed at Crown Plaza for several years while his business conference was taking place there . Something terrible is going on with management, as it relates to housekeeping . After having the housekeeping cart and equipment outside our door all day, finally at 3:30 I asked a non-English speaking housekeeping employee... More 

Helpful?
1 Thank lizzy1011
Michael R, Manager at Crowne Plaza Atlanta Perimeter At Ravinia, responded to this review

Please accept our sincere apologies for the manner in which this issue was handled. Rest assured, we have addressed it accordingly. The Crowne Plaza has many great employees dedicated to providing great service to all our guests. When there are opportunities, we hold ourselves accountable. Your feedback is appreciated as we continue our quest to be one of the best... More 

Clarkesville, Georgia
Level Contributor
41 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The grounds are lovely. This property is conveniently located and clean, but not top notch like we expected. However... Our room wasn't even cleaned and upon our return after being gone all day we came back to an unmade bed and we had to ask for clean towels.

Helpful?
1 Thank Glad S
Michael R, Manager at Crowne Plaza Atlanta Perimeter At Ravinia, responded to this review

Thank you for your feedback regarding your stay with us. We must apologize for the issue you experienced regarding the cleanliness of your guestroom. I will be sure to address this accordingly with our housekeeping team as we continue to strive for great service and accommodations for all our guests. More 

Parkville, Maryland
Level Contributor
3 reviews
3 of 5 stars Reviewed 1 week ago

Unless another conference or meeting is held at this location, I probably wouldn't return to this hotel. While the convenience of staying at the Crowne Plaza was great while attending the conference in held in the meeting rooms, the hotel was a little disappointing. I reserved 4 rooms for myself and my colleagues, and had confirmed the information on Friday... More 

Helpful?
Thank Nancy C
Michael R, Manager at Crowne Plaza Atlanta Perimeter At Ravinia, responded to this review

Please accept our sincere apologies for the issues you experienced during your stay with us. Let me assure you, this is not typical of the level of service we provide. We will be sure to address these opportunities accordingly with our staff and hope you will consider staying with us again as I am confident we can provide you with... More 

Austin, Texas
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at the Crowne Plaza Ravinia for business and I really enjoyed my stay. The bed was comfortable the hotel was clean and it is a very unique property. They have fountains and streams running through the entire property and the back hosts a beautiful grotto which is great for relaxing in the evenings. I would definitely recommend this... More 

Helpful?
Thank Ryanphllp
Michael R, Manager at Crowne Plaza Atlanta Perimeter At Ravinia, responded to this review

Thank you so much for your review of our hotel. We truly value your feedback and are pleased to hear you enjoyed your stay. Great service and accommodations is something we take great pride in and strive to provide all guests who stay with us. Your positive comments on your recent experience are greatly appreciated, and we hope you will... More 

roswell
Level Contributor
90 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This hotel has undergone a complete wonderful renovation. They have moved the bar downstairs and added a new Concierge Lounge on the lobby level. Both are well done, beautiful and very inviting. Work, the bartender is the best! He makes the best drinks and makes all the guests feel at home and special. The menus have changed for the better,... More 

Helpful?
Thank susan b
Michael R, Manager at Crowne Plaza Atlanta Perimeter At Ravinia, responded to this review

Thank you so much for the wonderful review of our hotel. We appreciate the great comments and value your feedback. A great guest experience is something we take great pride in and strive to provide each day. It's truly wonderful to hear that our efforts to improve the level of service and accommodations we offer have been well received. We... More 

Nashville, Tennessee
Level Contributor
416 reviews
317 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Nothing wrong - good beds, gym, Internet, free parking, right near airport. The facilityis a bid dated. Morning breakfast buffett was ok - decent amount of fruit. I like more modern so I'll be elsewhere next time - but it's not a bad property....like a poor man's Hyatt. Has a concierge lounge - not the norm for Holiday Inn brand... More 

Helpful?
Thank TravelManSouth
Michael R, Manager at Crowne Plaza Atlanta Perimeter At Ravinia, responded to this review

Thank you for your feedback regarding your recent stay with us. We are pleased to hear you enjoyed your stay overall. As hotel, we pride ourselves in providing great service and accommodations for our guests. We are currently making improvements in a number of areas, and we hope you will visit us again soon to see our progress. More 

Jacksonville FL
Level Contributor
34 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Selected this hotel due to the proximity of my temporary work location. This place is great because there is some much to do within 2 miles. The Perimeter Mall is across the street and there is plenty of fine dining in walking distance. What is even better is the hotel shuttle will take you anywhere within 2 miles. The hotel... More 

Helpful?
Thank Eaglesfan04
Michael R, Manager at Crowne Plaza Atlanta Perimeter At Ravinia, responded to this review

Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us, and I look forward to sharing your positive comments with our staff. A great guest experience is our number one goal, and we look forward to your next visit. More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This was absolutely the worst travel experience in my lifetime. What should have been an enjoyable weekend in Atlanta turned into example after example of poor customer service and dishonesty. While staying at this property during the Christmas season, I decided to valet during check-in. Because there were several holiday parties going on, the valet manager, “Josh” told me it... More 

Helpful?
2 Thank Chas A
Michael R, Manager at Crowne Plaza Atlanta Perimeter At Ravinia, responded to this review

We understand your frustration with the process involving the incident that occurred during your stay. The hotel has done everything possible to assist in expediting this claim for you. Let me assure you, we have in no way attempted to mislead you or delay this process. Proper protocols at the property level have been followed and we hope that our... More 

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