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Crowne Plaza Atlanta Perimeter At Ravinia

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4355 Ashford-Dunwoody Road, Dunwoody, GA 30346
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Crowne Plaza Atlanta Perimeter At Ravinia
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Crowne Plaza Atlanta Perimeter At Ravinia
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146 reviews from our community

Traveler rating
    52
    39
    31
    13
    11
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25
16
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Normal, Illinois, USA
Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed at this hotel for the second time and was just as pleased this time as the last. The hotel has a beautiful lobby area, nicely kept grounds, and very convenient parking in its own garage. The staff is extremely friendly throughout the hotel. Rooms are very comfortable and clean, as are the bathrooms. Amenities are excellent, mattress and... More 

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pensacola, FL
Contributor
13 reviews 13 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel has water flowing through the atrium with beautiful rock formations that flow out to the beautiful manicured grounds. There are beautiful plants indoors and planted identified trees outdoors. There are places in the lobby to sit and relax comfortably. There is an area called the Pub that serves food in a relaxed environment. It is an older hotel... More 

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Mark B, General Manager at Crowne Plaza Atlanta Perimeter At Ravinia, responded to this review

Thank you very much for the wonderful comments. We are all very proud of the hotel and how beautiful our lobby and grounds look. It is always great to hear when our staff goes above and beyond our guests expectations. I will be sure to share your comments with our staff and especially recognize, Mariah and Azel in the restaurant... More 

CA
Contributor
18 reviews 18 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This place is close to MARTA, the mall and is priced well. The room was clean, the shuttle great, but the bar a bit pricey. Would stay there again when in town. I didn't eat at the restaurants but they smelled great. No hot tub was a downer but they have an indoor heated pool.

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Mark B, General Manager at Crowne Plaza Atlanta Perimeter At Ravinia, responded to this review

Thank you very much for the nice review. The hotel is in a great location with so many different things to do in town, shop at the Perimeter Mall across the street, dine in some great restaurants too. We hope that on your next stay with us here at the Crowne Plaza Atlanta Ravinia you will be able to enjoy... More 

1 review
4 of 5 stars Reviewed 1 week ago NEW

I normally do not leave reviews but this hotel was a wonderful surprise. The price we paid was decent based on what we were offered. The customer service was great. They responded quickly to every request made. The space in the room was enough for each of us to have our own beds and still be comfortable walking around the... More 

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Jailita E, Public Relations Manager at Crowne Plaza Atlanta Perimeter At Ravinia, responded to this review

Dear Stevonne G, We are so sorry we could not make your stay 100 percent perfect. We will definitely have to have are Director of Engineering resolve the pool issue. Thank you for taking the time for writing a wonderful review for our hotel. We really value your loyalty to our hotel. Thank you again and we can't wait for... More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed 1 week ago

We checked in last night and have been nothing but pleased with our customer service so far!! We are locals and my young daughters and I decided to have a one night "stay-cation" to celebrate my birthday. We stopped in yesterday with no reservations and were fortunate enough to speak with Marla at the front desk about availability. What a... More 

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Mark B, General Manager at Crowne Plaza Atlanta Perimeter At Ravinia, responded to this review

Thank you very much from the entire staff of the Crowne Plaza Atlanta Ravinia for such a wonderful review. I will make sure to share your review with all involved, especially Marla. We look forward to seeing yourself, and your friends and family back here very soon. More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

We have been travelling the better part of 2 weeks so far this trip. Staying in a wide range of Hotels, ranging from 2 Star to 5 Star. We booked at the Crowne Plaza firstly, because we wanted a 4 star and secondly the price was Great! On arrival the front entrance was at a stand still, cars blocked the... More 

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Mark B, General Manager at Crowne Plaza Atlanta Perimeter At Ravinia, responded to this review

Thank you for taking the time to let me know about your most recent stay with us. While i was happy to hear that the changes we have made to our lobby were positive, our arrival and departure experience left a great deal to be desired. I would also like to apologize for some of the service encounters you had... More 

Louisville, Kentucky
Senior Contributor
41 reviews 41 reviews
19 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 1 week ago

Renovated rooms are fresh and modern with comfortable beds Rest of hotel not yet renovated Starbucks on premises but cost is about 30 to 40 percent more than any other Starbucks in the area Parking is underground and free Staff is friendly and attentive Not a bad property for a business trip. I used to stay there in the 90s... More 

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Mark B, General Manager at Crowne Plaza Atlanta Perimeter At Ravinia, responded to this review

Thank you very much for your nice comments regarding our staff and our newly renovated rooms. We will be doing phase two of our renovation very soon, which includes the front desk, lobby lounge and restaurant. Please email me anytime at mbaker@cpravinia.com, so i can keep you updated on our progress with phase two. We look forward to seeing you... More 

ANTIOCH
Top Contributor
158 reviews 158 reviews
28 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 1 week ago

Good service at check and through out our stay. Greg , checked us in and gave us an excellent room on the 12 th floor , looking out over Dunwoody. He included an complementary excellent breakfast buffet. The location of the hotel is great ... right off 285 in the perimeter area. The lavish atrium and outdoor gardens (with walking... More 

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Jailita E, Public Relations Manager at Crowne Plaza Atlanta Perimeter At Ravinia, responded to this review

Wonderful! It is truly great to hear how Greg was able to make your stay more enjoyable! We really appreciate the kind remarks about our excellent breakfast buffet, beautiful atrium and the great location our hotel is position at. Also, our team is so excited you joined our IHG Rewards program there are a lot of benefits for you once... More 

2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

My 1st impression: No toilet paper roll holder in the bathroom - really? Unreliable wifi Ceiling peeling in the bathroom Closet looks as if a field hockey game was played in it. Not vacuumed. Rusty trash cans - strange Unable to control temp in room. 60 degrees or nothing! Unable to turn on water when I arrived. Brute force required... More 

Was this review helpful? Yes 3
Jailita E, Public Relations Manager at Crowne Plaza Atlanta Perimeter At Ravinia, responded to this review

On the behalf of our entire team, we would like to apologize. Words can not express how deeply sorry we are for what you encountered at our hotel. Please, when you have a minute, contact Mark Barker whom is are General Manager or Fitz Stewart, Room Division Manager so we can discuss how we can make this right. Thank you... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel itself was nice. I booked this hotel via Hotwire Secret Rate so I got a great price. *The Valet Guys Were Very Helpful and eager to assist you. *There was a beautiful area outside the hotel where you can eat or simply relax. *Free Parking...however I advise you to park on 3, the spaces on 2 are very... More 

Was this review helpful? Yes
Jailita E, Public Relations Manager at Crowne Plaza Atlanta Perimeter At Ravinia, responded to this review

Mr Brown, On the behalf of the entire Crowne Plaza Team, Happy Belated Birthday! It is so good to hear how we turned what could have been a OK experience, to one where you will return for another stay. It is very uplifting. Thank you for taking the time out of your schedule to write us a review and we... More 

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