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Embassy Suites by Hilton Atlanta - Perimeter Center

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1030 Crown Pointe Parkway, Dunwoody, GA 30338
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Embassy Suites by Hilton Atlanta - Perimeter Center
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642 Reviews from our TripAdvisor Community

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Huntsville, Alabama
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I am usually a big fan of Embassy Suites, but this one didn't quite make the mark. First, the good- The hotel tries- they really do; they host a free reception EVERY night instead of just Monday thru Thursday, they respond to customers requests for specific floors, etc, and they offer a free shuttle within 3 miles. Also, the hotel... More 

Helpful?
Thank stilldiving2015
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here this past weekend and really enjoyed our stay. First of all, a huge shout out to the awesome Niscay! When we checked in she noticed that our room was not ready so she immediately solved the issue and placed us on the "Premium Floor" This was an upgrade for us. When we got to the room, we... More 

Helpful?
Thank Maconmomma
Keith H, Manager at Embassy Suites by Hilton Atlanta - Perimeter Center, responded to this review

Thank you for your feedback. We are pleased to hear that you enjoyed your stay with us, and were given excellent customer service. I will be sure to share you comments with Niscay and the rest of the team. We hope to have you back with us again soon! More 

Huntsville, Alabama
Level Contributor
88 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We arrived about 3pm they had to call to find which rooms where ready. we went in to the room We got our room key and when to the room. As soon as we enter the smell enough to make you leave room. We got a second room had a slight smell. The rooms are made for very short people.... More 

Helpful?
Thank 1sonnybo
Keith H, Manager at Embassy Suites by Hilton Atlanta - Perimeter Center, responded to this review

Thank you for your feedback. We are sorry to hear that your stay was not satisfactory, and will be reviewing the issues you noted with the appropriate department heads. We hope to have the opportunity in the future to better serve you, and show you the improvements we will be making. More 

Milwaukee, Wisconsin
1 review
5 of 5 stars Reviewed 1 week ago NEW

We traveled to Atlanta for our parents' 50th wedding anniversary and stayed at the Perimeter Center Embassy suites. Before we arrived, we mailed a care package which included decor for my parent's room...as this was a surprise for them. I checked in before our parents arrived to decorate their room and found the staff had already started decorating my parents... More 

Helpful?
Thank Mike M
Keith H, Manager at Embassy Suites by Hilton Atlanta - Perimeter Center, responded to this review

Thank you for your feedback. We are pleased to hear that you and your parents enjoyed your stay. We do hope that they had a wonderful 50th anniversary. I will be sure to share your comments with the team. We hope to see you all again soon! More 

Middletown, New Jersey
1 review
1 of 5 stars Reviewed 1 week ago

Requested water and was told that I have to purchase. Last time I will ever come back. Lady by the name Niscay definitely needs some customer service training. Lousy disposition and attitude. Lost a Diamond member. will not come back again to this hotel

Helpful?
Thank Marcelo D
Keith H, Manager at Embassy Suites by Hilton Atlanta - Perimeter Center, responded to this review

Thank you for your time and feedback. I will be reviewing your concerns with the team. I do apologize for any miscommunication and for how the information was relayed. As part of the Hhonors benefits we do offer complimentary water upon check in. Currently we do not offer free bottled water throughout the remainder of the stay, however complimentary water... More 

1 review
4 of 5 stars Reviewed 1 week ago

The hotel lobby and rooms are nice and comfortable. The "complimentary" manager's reception was not worth the trouble unless you really like stale beer and pretzels or cheap wine. The breakfast was abominable. Really a let down from years past.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank jennifermU7902RD
Keith H, Manager at Embassy Suites by Hilton Atlanta - Perimeter Center, responded to this review

Thank you for your feedback. We do appreciate the opportunity to hear from our guests on ways we can improve and provide better service. I will be sharing your concerns with our Food and Beverage Manager, so we can work on ways to improve our complimentary services. More 

Atlanta, Georgia
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a very convenient location to the perimeter area. The rooms could definitely use new carpeting and new toilets. The staff are very friendly and helpful. The parking deck is not convenient at all as you have to walk outside to get to your car - if it rains there is only a tiny awning to protect you. The... More 

Helpful?
Thank Lynne R
Keith H, Manager at Embassy Suites by Hilton Atlanta - Perimeter Center, responded to this review

Thank you for your feedback. We will keep your comments and concerns in review as we work on improving our property. We do hope to have the opportunity to better serve you in the future. More 

Vacaville, CA
Level Contributor
76 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed a week here in January 2016 on a business trip. The staff were very friendly, rooms comfortable and quiet and breakfast buffet or cook to order was really good. They have a happy hour daily also. Only hitch I had was someone charged a dinner to my room number (something I never do, charge to a room I... More 

Helpful?
Thank Joel C
Keith H, Manager at Embassy Suites by Hilton Atlanta - Perimeter Center, responded to this review

Thank you for your feedback. We are glad you enjoyed your time with us. I am sorry to hear about the issue with billing, however I am glad the front desk was able to quickly resolve it. We do hope to have you back with us in the not too distant future. More 

Auckland, New Zealand
Level Contributor
69 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago

I enjoyed staying at this hotel as the staff were friendly and the hotel was nice enough. Rooms are large & clean but showing signs of needed a refresh. The hotels breakfast is better than usual and the hotels has a happy hour each night. Plenty of restaurants near at hand. I will definitely stay here again when in Atlanta.

Helpful?
Thank Grey999
Keith H, Manager at Embassy Suites by Hilton Atlanta - Perimeter Center, responded to this review

Thank you for your feedback. We are glad that you enjoyed your stay with us. Currently we are working on projects to help improve our facilities, and do hope to have the opportunity to show you these changes coming throughout the year. More 

Long Beach, California
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I was surprised to find that this ES provided a 3mile shuttle service! What a God send especially during the bad weather John made sure I got to the post office and back in no time. I came for an event held at another hotel, but had no problems getting there. The room and breakfast was great and the check-... More 

Helpful?
Thank 123littlemore
Keith H, Manager at Embassy Suites by Hilton Atlanta - Perimeter Center, responded to this review

Thank you for your feedback. We are pleased to hear that you enjoyed your stay and are delighted our team was able to help out. I will be sure to share your comments with them. We hope to have you back in the not too distant future. More 

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